Holiday Inn Los Angeles - LAX Airport by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.5 (6359 reviews)
9901 South La Cienega Boulevard , Los Angeles , us

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Convenient airport shuttle
Friendly staff
Cons:
High parking fees
Cleanliness issues

Categories

Cleanliness
6.89
Issues mentioned with old and dirty carpets; noted water damage.
Service
8.36
Staff friendliness praised, although some service inconsistencies noted.
Location
8.4
Convenient for airport and transportation, though some safety concerns at night.
Room Quality
7.85
Room quality was good, but issues with cleanliness affected perception.
Amenities
7.38
Parking fees considered too high, though shuttle service rated positively.
Value for Money
6.34
High parking fees and food prices contributed to a perception of low value.
Food and Beverage
6.89
Food quality was good but price was considered excessive.
Overall Experience
7.86
Mixed reviews overall with some positive aspects but significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:16

Property Description

Convenient Location and Shuttle Service
Located just 1.6 km from Los Angeles International Airport, Holiday Inn Los Angeles - LAX Airport offers a seamless travel experience with a free 24-hour airport transfer service, making it a perfect choice for travelers.

On-Site Dining and Entertainment
Indulge in California Cuisine at Landings Grill, open for breakfast, lunch, and dinner, or unwind at Landings Lounge with specialty drinks and Happy Hour specials. The hotel provides a vibrant dining and entertainment experience without having to leave the premises.

Modern Amenities and Nearby Attractions
Enjoy modern comforts in each room with free Wi-Fi, flat-screen cable TV, and a work desk. Stay active at the contemporary fitness centre or explore nearby attractions like Venice Beach Boardwalk and Santa Monica Pier, all within a short drive from the hotel.

Book your stay at Holiday Inn Los Angeles - LAX Airport for a convenient and enjoyable visit to the City of Angels.

Important information:

No cash deposits are accepted.

3rd party credit card authorization forms are not accepted as a form of paymentGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 40 per day.

Location

Guest Reviews

7.5
Based on 6359 reviews
Cleanliness: 6.89
Service: 8.36
Location: 8.4
Room Quality: 7.85
Amenities: 7.38
Value for Money: 6.34
Food and Beverage: 6.89
Overall Experience: 7.86
M
Marcela • solo_traveller • us
8
2026-05-30 • via Nuitee
C
Clair • couple • gb
7
Good location walkable to car hire drop off
Pros:

Good location - walkable from carhire drop off and airport shuttle. Good breakfast and nice morning checkout staff.

Cons:

Nighttime checkin staff rather unfriendly

2026-05-30 • via Nuitee
N
natasha • solo_traveller • ie
10
The night staff were memorable in their kindness during our episode of jet lag having arrived from Ireland that night
Pros:

Really clean and stylish

Cons:

Nothing

2026-05-30 • via Nuitee
M
Marie • solo_traveller • au
8
Pros:

Easy access from Airport and restuarant had great meals

2026-05-29 • via Nuitee
E
Ervin • solo_traveller • us
8
2026-05-29 • via Nuitee
W
Wakana • couple • jp
10
2026-05-27 • via Nuitee
C
Christine • extended_group • gb
7
Pros:

Good location for the airport.
Wide selection of options for breakfast

Cons:

Disturbed sleep due to noise from the roads on this side of the hotel overlooking Macdonalds.

2026-05-27 • via Nuitee
R
Ricardo • couple • br
10
2026-05-27 • via Nuitee
玉鳴 • solo_traveller • tw
7
地點便利，但是設備老舊，性價比不高
Pros:

空間寬敞，很乾淨，只是旅館真的比較老舊了，地毯看起來非常有歷史感

Cons:

冷氣風扇聲音很大，詢問櫃檯人員後，工程師來檢查，說是冷氣沒壞，如果覺得風扇太大聲，可以關掉冷氣，而且工程師說每個房間都一樣。所以我只好在睡前關掉冷氣，還好5月的LA不是太熱，但清晨醒來覺得悶，又再把冷氣打開一會兒。

2026-05-27 • via Nuitee
E
Erika • solo_traveller • us
10
2026-05-26 • via Nuitee
I
Iris • couple • us
10
Great location and super comfortable
Pros:

Super clean. Bed was comfortable. Lots of places to eat within walking distance. Shuttle.

2026-05-26 • via Nuitee
J
Julio • solo_traveller • us
10
Good
Pros:

Good

Cons:

No gimnasio

2026-05-26 • via Nuitee
V
Vinod Paul • family_with_children • us
2
Never staying on this location
Pros:

Location and let me check In early . Only thing good about the property is the guy names Joe at the concierge.

Cons:

Old rooms , smelly hallways , Ac top is falling down. No complimentary coffee and tea. Breakfast costs $25 upwards and kids starts at $12 and up

2026-05-26 • via Nuitee
T
Trazareah • couple • us
10
2026-05-25 • via Nuitee
W
Wioletta • solo_traveller • pl
10
2026-05-25 • via Nuitee
C
Cates0508 • solo_traveller • co
7
2026-05-25 • via Nuitee
L
Lyric • family_with_children • us
3
Not terrible, Not great.
Pros:

Location wasn't bad.

Cons:

Tried calling the front desk to get the shuttle information, no answer or would not work (busy signal) when I finally reached "jasmine" at the front desk to ask her about the shuttle she wasn't very helpful but told me the shuttle "comes every 45 mins or so and would be here in about 15 minutes" We came down in 10, shuttle had just passed. Jasmine mentioned she didn't see it because "she was taking her break"

When we did get the shuttle, another woman taking it with us was mentioned she was informed about a shuttle tracker app on her phone, we were never told of such thing.
Jasmine had a bad attitude and bad customer service.

2026-05-24 • via Nuitee
M
mason • couple • us
7
Free shuttle, close to airport, has breakfast and close to a McDonald’s.
Pros:

It’s close to airport and has a shuttle

Cons:

It’s expensive for basic things. I understand it’s Cali and I guess that’s how it is but it’s pretty crazy to spend 150$ for 1 day. But as I said I’m not from Cali if this is normal then great.

2026-05-24 • via Nuitee
S
SA • solo_traveller • ie
7
2026-05-24 • via Nuitee
A
Anna • couple • us
5
Clean and friendly. But the parking could’ve been better especially for the price we paid. And breakfast should’ve been
Pros:

It was nice and clean the staff was awesome everybody was friendly. The staff was very helpful

Cons:

There was limited parking it was so jam packed and we paid 45 for parking and had to wait for a spot to open. The breakfast wasnt free that’s why we booked here because we thought it was free breakfast and free parking. In our room the AC was broken so we couldn’t adjust the temperature it stayed on our whole stay we couldn’t turn it down and it was cold. But other than that it was a good stay the staff was friendly and very helpful and it was very clean.

2026-05-24 • via Nuitee