Holiday Inn Los Angeles - LAX Airport by IHG

Hotels
Holiday Inn Hotels & Resorts
7.5 (6595 reviews)
9901 South La Cienega Boulevard , Los Angeles , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient airport shuttle
Friendly staff
Cons:
High parking fees
Cleanliness issues

Categories

Cleanliness
6.89
Issues mentioned with old and dirty carpets; noted water damage.
Service
8.36
Staff friendliness praised, although some service inconsistencies noted.
Location
8.4
Convenient for airport and transportation, though some safety concerns at night.
Room Quality
7.85
Room quality was good, but issues with cleanliness affected perception.
Amenities
7.38
Parking fees considered too high, though shuttle service rated positively.
Value for Money
6.34
High parking fees and food prices contributed to a perception of low value.
Food and Beverage
6.89
Food quality was good but price was considered excessive.
Overall Experience
7.86
Mixed reviews overall with some positive aspects but significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:16

Property Description

Convenient Location and Shuttle Service
Located just 1.6 km from Los Angeles International Airport, Holiday Inn Los Angeles - LAX Airport offers a seamless travel experience with a free 24-hour airport transfer service, making it a perfect choice for travelers.

On-Site Dining and Entertainment
Indulge in California Cuisine at Landings Grill, open for breakfast, lunch, and dinner, or unwind at Landings Lounge with specialty drinks and Happy Hour specials. The hotel provides a vibrant dining and entertainment experience without having to leave the premises.

Modern Amenities and Nearby Attractions
Enjoy modern comforts in each room with free Wi-Fi, flat-screen cable TV, and a work desk. Stay active at the contemporary fitness centre or explore nearby attractions like Venice Beach Boardwalk and Santa Monica Pier, all within a short drive from the hotel.

Book your stay at Holiday Inn Los Angeles - LAX Airport for a convenient and enjoyable visit to the City of Angels.

Important information:

No cash deposits are accepted.

3rd party credit card authorization forms are not accepted as a form of paymentGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Location

Guest Reviews

7.5
Based on 6595 reviews
Cleanliness: 6.89
Service: 8.36
Location: 8.4
Room Quality: 7.85
Amenities: 7.38
Value for Money: 6.34
Food and Beverage: 6.89
Overall Experience: 7.86
R
R653YRwendyr Family
10
Great service
Pros:

The staff were extremely friendly and accommodating. We went down to breakfast and met Jose Zúñiga who made us feel welcome and was attentive to us and even managed to get along with our mom who doesn’t speak much English. Will absolutely be coming back to this hotel next time we’re in town

2026-08-08 via Tripadvisor
D
DejanMD Family Ljubljana, Upper Carniola Region
10
Pit stop on our way.
Pros:

We used the hotel as accommodation for our layover. It is conveniently located and offers shuttle service to and from LAX. It offers a breakfast buffet but I found the 20$ charge per persin a bit steep. Maybe next time. Rooms are clean, staff is nice and friendly.

2026-08-08 via Tripadvisor
M
Marco couple it
6
2026-08-08 via Nuitee
E
Escobar solo_traveller us
10
Cons:

The bathtub, when you step on it feels like it's water under. That can cause mole

2026-08-08 via Nuitee
S
Silvia family_with_children it
5
2026-08-08 via Nuitee
A
AZHAR T solo_traveller in
9
Pros:

Great location

Cons:

Went well

2026-08-08 via Nuitee
A
Arnaud family_with_children pf
9
2026-08-08 via Nuitee
K
Keith family_with_children hk
6
2026-08-07 via Nuitee
N
Nicole solo_traveller ca
8
Perfect for when you need a good hotel near airport
Pros:

Good location and very clean and comfortable

Cons:

Would have liked some fresh and healthier options on restaurant menu but that’s the only thing that I would change.

2026-08-07 via Nuitee
A
Appolllon extended_group us
1
Is this going to always happen when I book with booking.con
Pros:

Location

Cons:

If seemed to be one of the worst rooms on the property

2026-08-06 via Nuitee
C
Carolyn solo_traveller us
10
Pros:

I flew into LAX and from there I was able to use the hotel shuttle to be transported to Holiday Inn LAX. It had a new renovation about 5 years ago and still looks awesome. I saw a staff member I knew from past stays there. Raul works in the bar and restaurant. He was just as congenial as ever. The staff who met me at check in was cheerful and very helpful. My room was clean ,peaceful, and comfortable. Thank you.

Cons:

I know this particular Holiday Inn. It has always provided excellent service.

2026-08-06 via Nuitee
K
katy family_with_children fr
9
2026-08-06 via Nuitee
K
katy family_with_children fr
5
Cons:

La première visite était impeccable mais la seconde horrible : 1h d’attente pour la navette et chauffeur désagréable, arrivés à l’hôtel après un long vol, nos cartes de chambres ne fonctionnaient pas et une dame à la réception n’était pas aimable non plus pour nous aider.

2026-08-06 via Nuitee
C
C2269AQkc Solo travel
10
Excellent service
Pros:

Melissa, (front desk), breakfast staff and Kalieb Gebresslase (shuttle service) provided amazing service. Vary professional, helpful and kind. They are truly assets to your staff. Appreciate you all

2026-08-05 via Tripadvisor
S
Simon extended_group gb
8
Overall good. We were on our way home to UK so wanted to b near the airport.
Pros:

Location was great. Good size rooms. Free airport shuttle

Cons:

Limited selection for evening meals. Breakfast was expensive - we will walk 2 mins to Starbucks next time

2026-08-05 via Nuitee
M
Michaël family_with_children ch
8
2026-08-05 via Nuitee
R
Romero solo_traveller ec
8
2026-08-05 via Nuitee
A
Audrene extended_group us
10
2026-08-04 via Nuitee
J
Jean solo_traveller us
10
very comfortable and pleasant.
Pros:

check-in and cleanliness of lobby and room. Comfort of bed and liked having a bath tub. Restaurant spotless and food very good. I liked the coffee machine.

Cons:

That I could not get a receipt for my stay when I checked out.

2026-08-04 via Nuitee
S
Sanchez couple us
1
2026-08-04 via Nuitee