Crowne Plaza Costa Mesa Orange County by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.6 (766 reviews)
3131 Bristol Street , Costa Mesa , US
+1 714-557-3000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and spacious rooms
Cons:
Unexpected parking fees
Issues with bathroom water temperature

Categories

Cleanliness
8.63
The hotel was reported as very clean by several guests.
Service
8.9
Most guests praised the friendly and accommodating staff.
Location
8.84
Many reviews highlighted the great location and proximity to major attractions.
Room Quality
8.69
Guests found the rooms comfortable and spacious.
Amenities
8.52
Mixed reviews about amenities; some issues reported with bathroom water.
Value for Money
8.38
Some complaints about unexpected parking fees, affecting perceived value.
Food and Beverage
8.13
Limited reviews on food; some concerns about breakfast inclusion.
Overall Experience
8.7
Most guests expressed a desire to return and had a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:35

Property Description

Luxurious Accommodations
Crowne Plaza Costa Mesa Orange County offers comfortable guest rooms with free WiFi, flat-screen TVs, and ergonomic work desks. Select rooms even include a seating area for extra relaxation.

Dining Experience
Indulge in American classics at Fireside Tavern, the on-site restaurant that serves breakfast, lunch, and dinner. Enjoy a variety of craft beers and cocktails at the restaurant bar for a delightful dining experience.

Fitness and Business Facilities
Stay active at the hotel's fitness center equipped with weights, elliptical machines, and a treadmill. Need to catch up on work? Take advantage of the on-site business center for all your professional needs.

Book your stay at Crowne Plaza Costa Mesa Orange County now for a perfect blend of comfort, convenience, and luxury.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SNA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 766 reviews
Cleanliness: 8.63
Service: 8.9
Location: 8.84
Room Quality: 8.69
Amenities: 8.52
Value for Money: 8.38
Food and Beverage: 8.13
Overall Experience: 8.7
M
Margarita • solo_traveller • us
10
I need to stay only one night, basically a few hours and night. Clean and had a great sleep.
Pros:

Professional and friendly stuff.
Clean room. No bed smells, comfortable bed. Quiet.

2026-10-11 • via Nuitee
K
Kübra • extended_group • tr
10
2026-10-11 • via Nuitee
M
Mark • solo_traveller • us
9
Great business class hotel at fair price, great staff very friendly and helpful
Pros:

Very clean and spacious rooms

Cons:

Parking was limited

2026-10-08 • via Nuitee
J
Joy • couple • us
9
2026-10-08 • via Nuitee
C
Cynthia • family_with_children • us
9
Overall stay was Good!
Cons:

We had an issue with the TV/Remote. We notified the front desk and were told they would send someone to fix it. We left for dinner, and the issue was not addressed. We notified the front desk again about it and mentioned that the maintenance/IT attendant had already left that the issue would be resolved the next morning. We checked out, and the issue was never fixed.

2026-10-07 • via Nuitee
I
Ildefonso • family_with_children • us
6
Stayed here since it was close to our work.
Pros:

Friendly staff. Good bacon.

Cons:

Pancakes were rubbery.

2026-10-07 • via Nuitee
J
Jamal • couple • kw
1
Will never stay there again
Pros:

Outdated, no attractions near by and definitely we stayed with the exact same cost in a much nicer hotel (Hyatt Regency)

Cons:

Cleaning upon request and not scheduled on a regular basis. So if you went out without asking for cleaning it will not happen.
No complimentary water bottles as all hotels I stayed in offer that. They sell a water bottle $8

2026-09-18 • via Nuitee
Z
Zoe • solo_traveller • us
10
Pros:

Happy hour at the bar, would've loved to know you could have drinks taken to you at the pool. Hot tub was nice. The bed was comfortable. The room was a good size.

Cons:

I couldn't figure out how to adjust the temperature of the shower. But my spouse thought it was glorious because he figured it out and loved the rain showerhead.

2026-09-17 • via Nuitee
L
Le • couple • us
3
Pros:

Ok

2026-09-17 • via Nuitee
K
Kacie • solo_traveller • us
10
2026-09-15 • via Nuitee
M
Medrano • couple • us
10
2026-09-14 • via Nuitee
J
Jonny • family_with_children • gb
8
Had a great stay, Alexander at the front desk was very helpful and friendly making our stay better
2026-09-13 • via Nuitee
J
Jason • solo_traveller • au
10
2026-09-09 • via Nuitee
N
Nguyen Nguyet • solo_traveller • vn
7
2026-09-09 • via Nuitee
D
Deborah • solo_traveller • us
5
Okay
Pros:

It was okay

Cons:

It was older. Toilet seats way 2 low compared to seat height toilets.

2026-09-08 • via Nuitee
J
James • solo_traveller • us
10
enjoyed
Pros:

Alexander at the front desk did an exceptional job at checking.

Cons:

nothing

2026-09-04 • via Nuitee
L
LYNN • solo_traveller • us
10
Professional staff and comfortable beds
Pros:

Always pleased with the service by reception staff, Mgr Alexander Hu, Fireside Tavern staff are super-efficient and cordial.

2026-09-04 • via Nuitee
R
roberta • family_with_children • it
10
Perfetto per esplorare la zona
Pros:

Comodo punto di appoggio per un on the Road nella zona. Ottima colazione con servizio impeccabile, caffè e succo d arancia serviti. Molto vicino anche a Disneyland California

2026-08-31 • via Nuitee
A
Angel • couple • us
10
2026-08-27 • via Nuitee
P
Pam • couple • us
8
Pros:

Location right off the freeway

Cons:

Property very tired

2026-08-25 • via Nuitee