Marin Hilltop Hotel

Hotels
•
Four Points by Sheraton
7.9 (879 reviews)
1010 Northgate Drive , San Rafael , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Noisy HVAC units
High pet fees

Categories

Cleanliness
7.65
Facility was very clean, but there were cleanliness concerns with the musty room.
Service
8.65
Staff was described as friendly and professional.
Location
8.65
Noted as reasonably quiet despite being near the freeway.
Room Quality
7.15
Rooms described as a bit old and issues with HVAC units affected comfort.
Amenities
7.65
Basic amenities were provided, but some guests mentioned missing items.
Value for Money
7.15
Outrageous pet fee was highlighted as a significant negative.
Food and Beverage
8.15
Breakfast was tasty but could be improved with more variety.
Overall Experience
8.15
Mixed reviews overall but some positives like staff and general cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:19

Property Description

Luxurious Amenities and Comfortable Rooms

Experience comfort and luxury at Four Points by Sheraton San Rafael, just 18 miles from the iconic Golden Gate Bridge. Indulge in spacious guest rooms with courtyard views, equipped with modern amenities like free WiFi and 55-inch flat-screen TVs.

Relaxation and Dining Options

Unwind in the heated outdoor pool and hot tub, or savor American cuisine at the on-site restaurant. For a casual drink, visit the hotel's bar. Keep up with your fitness routine at the gym, ensuring a well-rounded stay.

Convenient Location and Nearby Attractions

Located near Northgate Mall, our hotel offers easy access to shopping and entertainment. Explore the picturesque Stinson Beach just 22 miles away, or have a thrilling day at Six Flags Discovery Kingdom amusement park, 26 miles from the hotel.

Book your stay at Four Points by Sheraton San Rafael for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 879 reviews
Cleanliness: 7.65
Service: 8.65
Location: 8.65
Room Quality: 7.15
Amenities: 7.65
Value for Money: 7.15
Food and Beverage: 8.15
Overall Experience: 8.15
J
John • couple • us
8
2026-03-18 • via Nuitee
W
Whaley • solo_traveller • us
10
Eat somewhere else
Pros:

Everything

Cons:

The restaurant was not good

2026-03-15 • via Nuitee
Y
Yvonne • couple • de
8
A very pleasant stay in Marin County
Pros:

Nice location with lots of free parking. Very friendly and accommodating staff. The bed was very comfortable and I had a great night sleep. I also felt very safe as a solo traveler.

2026-03-14 • via Nuitee
D
Debby • couple • us
10
2026-03-09 • via Nuitee
M
Meaghan • couple • us
10
2026-03-08 • via Nuitee
A
Alfonso • couple • us
10
2026-03-02 • via Nuitee
C
castro0o • couple • us
10
2026-02-28 • via Nuitee
S
Susan • couple • us
8
Pros:

Good location, comfy & clean room, free parking, nice staff.

Cons:

The take away breakfast was expensive and not worth it. Restaurant food was average but Service great.

2026-02-26 • via Nuitee
T
terry • couple • us
7
Good .. few minor glitches.
Pros:

Location was great. Bed was very comfortable.

Cons:

The sink did not drain. The food was very pricey in the bar.

2026-01-27 • via Nuitee
M
Marlene • couple • ca
8
Would stay here again.
Pros:

Good value and location.

Cons:

Faced road a little noisy

2026-01-26 • via Nuitee
V
VIRAKORN • couple • us
7
Room clean, bedding alright, foods at the restaurant inside the hotel not gourmet cooking and overpriced. Good for one n
Pros:

Easy to find this place. There’s nothing much around like breakfast place or restaurants as much as expected.

Cons:

The bathroom is very small than other hotels for 4 stars. Harder to get around inside bathroom. Provided only one bottle of water inside the room.

2026-01-21 • via Nuitee
C
Cardisco • couple • us
7
Nice but the beds were not comfy and the free breakfast is false advertising
Pros:

The property and facilities was above average by far.

Cons:

The price was high and the free breakfast was false advertising since they charged $28 per person for the breakfast buffet

2026-01-20 • via Nuitee
A
Acacia • solo_traveller • us
3
Save your money and stay somewhere else!!
Cons:

For the price it was not worth it at all.
Everything is old and kind of dirty
Especially for almost $200 a night.
Got a bogus cleaning fee for and extra $150
I will never stay here again

2026-01-19 • via Nuitee
C
Clancy • solo_traveller • us
2
Blah at best
Pros:

Not much

Cons:

When I went to check in, the first room I was sent to was occupied with a person in it, but my room key worked to open the door. The second room was beat up and old, elevators didn't seem to work. Ran out of propane for the fire pit. Just not a very good stay.

2026-01-19 • via Nuitee
R
Richard • couple • us
9
2026-01-19 • via Nuitee
N
Natalie • couple • us
10
Had a lovely experience!
Pros:

Clean, great front desk staff, perfect location

2026-01-19 • via Nuitee
B
Benjamin • couple • us
8
2026-01-19 • via Nuitee
R
Rick • couple • us
8
The price was good fot what used to be a first class hotel
Pros:

We had a room above the pool area
nice view . Hotel is located conveniently
next to shopping and the freeway

Cons:

The restaurant was dismal and hardly open for meals . We expected to get lunch , breakfast or dinner as advertised
We had to leave the hotel to get anything
other than coffee or limited breakfast

2026-01-19 • via Nuitee
J
Juan • family_with_children • us
10
2026-01-19 • via Nuitee
M
Michael • extended_group • us
8
2026-01-19 • via Nuitee