Albuquerque Marriott Pyramid North

Hotels
Marriott Hotels & Resorts
7 (376 reviews)
5151 San Francisco Road Northeast , Albuquerque , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Comfortable renovated rooms
Good food and beverage options
Cons:
Poor customer service during check-in
Noise issues from construction and outside
Room placement complaints

Categories

Cleanliness
6.58
Room cleanliness was mentioned as needing extra TLC.
Service
6.05
Staff was noted as unhelpful during registration and had a negative interaction.
Location
7.59
Great location but some rooms are poorly placed.
Room Quality
7.04
Renovated rooms were stylish and comfortable.
Amenities
7.57
Good amenities, but some guests found the gym and other details lacking clarity.
Value for Money
7.03
Overall value perceived as good, but issues with booking and service affected opinions.
Food and Beverage
7.58
Food options were praised, especially the wings.
Overall Experience
6.55
Mixed feelings; some good experiences overshadowed by service and management issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:32

Property Description

Luxurious Amenities and Features
Experience the beauty of a rock waterfall and lush greenery in the atrium of our hotel, providing a serene and upscale ambiance for your stay. Enjoy our indoor and outdoor pools, along with a relaxing hot tub, perfect for unwinding after a long day of exploring the city.

Comfortable Guestrooms
Our air-conditioned guestrooms are designed for your comfort and convenience, featuring cable TV for entertainment. With room service available for in-room dining and complimentary tea and coffee making facilities, you can relax and rejuvenate in privacy.

Delicious Dining Options
Indulge in American cuisine at Sandia Grille, where fresh, seasonal ingredients are used to create mouthwatering dishes for breakfast, lunch, and dinner. Savor a culinary experience that will delight your taste buds throughout your stay.

Book your stay at Albuquerque Marriott Pyramid North now for a luxurious and unforgettable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that renovation work on the property will be carried out until the end of the year.

The fitness center and the pool are closed through October.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ABQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7
Based on 376 reviews
Cleanliness: 6.58
Service: 6.05
Location: 7.59
Room Quality: 7.04
Amenities: 7.57
Value for Money: 7.03
Food and Beverage: 7.58
Overall Experience: 6.55
R
Roxanne solo_traveller us
6
2026-05-03 via Nuitee
R
REBECCA couple us
6
Nice hotel … front staff needs to work on customer service
Pros:

It was very nice and clean

Cons:

Property was fine. Front staff needs improvement A lot of improvement. We didn’t know you need to request for room service? And they didn’t even have my reservation that was made back in January ?

2026-04-27 via Nuitee
O
Ortiz solo_traveller us
9
Pros:

Está hermoso y muy limpio

Cons:

La cafetera nunca tiene aguas , no hay crema para el café , en el baño solo hay toallitas desmaquillante y un solo rollo de papel

2026-04-23 via Nuitee
R
Robert couple us
9
The state there is awesome The bartender really good people food and restaurant was really good
Pros:

The staff and everybody was great

Cons:

Booking.com messed up my reservation and did not refund my money

2026-04-22 via Nuitee
P
Padilla family_with_children us
10
Pros:

The rooms were clean, the beds were comfortable and the customer service provided was excellent.

2026-04-04 via Nuitee
P
Padilla family_with_children us
10
Pros:

The room was clean, the beds were comfortable and the customer service was excellent. The location was safe and protected by security.

2026-04-04 via Nuitee
A
Anami solo_traveller us
10
Literally perfect
Pros:

Great staff

Cons:

Nothin

2026-04-03 via Nuitee
4
404travisg Business
10
Gem!
Pros:

My recent stay at Pyramid Hotel Albuquerque North exceeded expectations on every level. From the moment you walk in, the newly renovated property sets itself apart—not just as a hotel, but as an experience. The design thoughtfully weaves in the rich history and culture of New Mexico, with curated displays and storytelling elements throughout the property that make simply walking the halls feel engaging and unique.
The staff truly makes this place exceptional. Every interaction—front desk, housekeeping, food & beverage—was warm, attentive, and genuine. You can tell there’s a strong culture of hospitality here, and it shows in the consistency of service.
Dining at 5151 Restaurant was a highlight of the stay. The menu is well-crafted, offering a refined take on regional and contemporary cuisine. The food was excellent, the presentation was on point, and the overall atmosphere struck a perfect balance between upscale and comfortable. It’s the kind of place you’d visit even if you weren’t staying at the hotel.
The lobby bar is equally impressive—easily one of the best in the area. The cocktail program is elevated, with knowledgeable mixologists who clearly take pride in their craft. It’s a sophisticated yet welcoming space, perfect for unwinding or meeting colleagues.
Convenience is another strong point. The on-site Starbucks is ideal for a quick start to the day, and the sundries store is thoughtfully stocked with everything you might need without having to leave the property.
Overall, Pyramid Hotel delivers a rare combination of character, quality, and service. Whether you’re traveling for business or leisure, this is a property that not only meets expectations—but leaves a lasting impression.

2026-03-30 via Tripadvisor
P
Patrick solo_traveller us
6
Great for professional business stays.
Pros:

It was very upscale. It had lots of nice things. The staff was very nice, the location felt premium. But it just didn't feel like I was family. It felt like I stayed at a cousins house that I wasn't allowed to be loud in or have fun. Everything felt business and serious.

Cons:

It was very upscale. It had lots of nice things. The staff was very nice, the location felt premium. But it just didn't feel like I was family. It felt like I stayed at a cousins house that I wasn't allowed to be loud in or have fun. Everything felt business and serious.

2026-03-26 via Nuitee
O
Ortiz family_with_children us
10
2026-03-17 via Nuitee
M
Michael solo_traveller us
10
We enjoyed our stay very much!
Pros:

The food and the staff were amazing!

2026-03-06 via Nuitee
Z
zoecE9649ZZ Business
10
Another Amazing Stay at Marriott Para North
Pros:

I recently stayed at Marriott Para North in New Mexico for the second time, and once again it was amazing. The atmosphere is welcoming, and the location is perfect; close to downtown but not right in the middle of the busy city, with shopping just up the road.

A huge thank you to Savannah for going above and beyond. She made sure we had everything we needed and was so attentive and helpful throughout the stay. She truly made the experience even better.

I will definitely be back next time I’m in New Mexico!

2026-02-28 via Tripadvisor
T
THOMAS couple us
10
2026-01-22 via Nuitee
T
Towne couple us
10
Awesome
Pros:

Isaac - went out of his way to make our stay great

2026-01-21 via Nuitee
G
George couple us
1
Pros:

Horrible

Cons:

Everything

2026-01-19 via Nuitee
F
Felipe family_with_children us
10
2026-01-19 via Nuitee
T
Tyra family_with_children us
7
Great staff, amazing room, and can't wait to see the new renovation come to light.
Pros:

Shower leaked onto floor, and unfortunately the pool was closed. Otherwise a great room and stay. We plan to be back after the renovation is done.

2026-01-19 via Nuitee
T
Tracy family_with_children us
2
Under remodel, room not clean but bed was comfortable
Pros:

Bed was comfortable and modern room design was nice. Room was spcious

Cons:

A/c was leaking all over floor. Used bar of soap was in our shower upon arrival. No blankets in room for sofa bed. Hotel under enormous remodel so lol facilities were not available and was basically a dusty shell.

2026-01-19 via Nuitee
R
Roberta couple us
9
2026-01-18 via Nuitee
F
Fred family_with_children us
9
2026-01-04 via Nuitee