Comfort Inn & Suites Triadelphia - Wheeling

Hotels
•
Comfort
7.8 (569 reviews)
675 Fort Henry Road , Triadelphia , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good breakfast
Great location
Helpful/friendly staff
Clean rooms noted by several guests
Pool and hot tub
Reasonable price for many
Cons:
Serious cleanliness incidents in some stays (mildew, pubic hair, feces reported)
Outdated rooms, uncomfortable beds, noisy/broken AC
Booking/payment issues (double charge, refund problems)
Jacuzzi over-chlorinated or smelly for some guests
No elevator to upper floors
Safety concerns reported (drug use in hallway by one guest)

Categories

Cleanliness
6.5
Mixed reports: several guests praise 'very clean' and spotless corners, but multiple serious cleanliness complaints (mildew smell, damp rooms, pubic hairs, feces in a playpen, muddy bootprints) pull the score below average.
Service
8.5
Generally described as helpful, friendly and accommodating by many guests; however some service failures noted (receptionist deactivating room key before checkout, slow/no help with AC or smoke alarm issues).
Location
9
Consistently praised: convenient, close to venues, away from traffic in some rooms — repeatedly called a strong point in multiple reviews.
Room Quality
5.5
Several negative comments: outdated rooms, uncomfortable beds, broken fixtures, loud/ineffective AC, dampness and mildew smell — overall room quality is a notable weakness.
Amenities
8
Pool and hot tub are frequently praised and considered positive amenities; issues include a very chlorinated/unsuitable Jacuzzi for some and lack of elevator to upper floors.
Value for Money
7.5
Mixed: many guests found the price reasonable or good value for a stopover/family stay, but serious incidents (safety concerns, refusal to refund, double charges) reduced perceived value for some.
Food and Beverage
8.5
Breakfast is repeatedly described positively ('great', 'good', 'pretty decent') across many reviews, though there are isolated negative remarks about a poor breakfast.
Overall Experience
8.9
Overall stays are positive for many (good breakfast, location, helpful staff, family-friendly), but a subset of guests report severe problems (cleanliness, safety, booking/payment issues) that significantly harmed their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Convenient Location and Nearby Attractions
Located just off Interstate 70, the Comfort Inn and Suites hotel in Triadelphia, WV, is the perfect choice for travelers looking to explore Cabela's and other nearby attractions like Wheeling Jesuit University and The Highlands mall.

Comfortable Accommodations and Amenities
Relax in spacious guest rooms equipped with convenient amenities such as refrigerators, microwaves, and cable television. Unwind in the indoor heated pool and hot tub, or start your day with a complimentary hot breakfast.

Convenience and Entertainment
With free high-speed Internet, guest laundry facilities, and proximity to popular destinations like the Kruger Street Toy & Train Museum and Prabhupada's Palace of Gold, your stay at our hotel will be both convenient and entertaining.

Book your stay at the Comfort Inn and Suites hotel for a memorable experience in Triadelphia, WV.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Location

Guest Reviews

7.8
Based on 569 reviews
Cleanliness: 6.5
Service: 8.5
Location: 9
Room Quality: 5.5
Amenities: 8
Value for Money: 7.5
Food and Beverage: 8.5
Overall Experience: 8.9
M
Mary Jane • couple • us
8
T was clean and close to everything with courteous staff breakfast was just ok
Pros:

It was close to restaurants, shopping and gas stations staff was friendly and courteous

Cons:

Breakfast was ok. The hours were 6am to 9 am good for construction workers staying there but would have been better till 10 am for travelers with family

2026-11-07 • via Nuitee
A
Andriy • family_with_children • us
8
2026-11-02 • via Nuitee
N
Natasha • couple • us
7
2026-10-29 • via Nuitee
L
Laurie • solo_traveller • us
10
2026-10-26 • via Nuitee
C
Charles • couple • us
10
2026-10-24 • via Nuitee
R
Reynolds • couple • us
9
2026-10-21 • via Nuitee
E
Enos • couple • us
8
Good sleep, great breakfast
Pros:

It was great

Cons:

I got charged twice for my stay, hotel said it was Booking .Com is at fault

2026-10-13 • via Nuitee
D
Dusty • solo_traveller • us
8
2026-10-12 • via Nuitee
A
Ashley • family_with_children • us
4
It was 30/70. We liked the bar and the location. It was clean.
Pros:

We liked the bar and location. We love Choice Hotels they are the best.

Cons:

You can’t swim for more than 30 minutes. The AC was broken. No help from the property but Choice Hotels made it right with me.

2026-10-12 • via Nuitee
E
Elena • solo_traveller • us
6
2026-10-12 • via Nuitee
E
Elena • solo_traveller • us
6
Pros:

Staff was so helpful

Cons:

When I arrived they didnt have my booking. My air conditioner did not work well and it was loud and hot in the room. Other than it was great

2026-10-12 • via Nuitee
K
Kay • couple • us
8
2026-10-11 • via Nuitee
N
Nathan • family_with_children • us
7
2026-10-10 • via Nuitee
J
janis • couple • us
10
This is our favorite stay
Pros:

Close to the venue. Away from constant traffic noise. Friendly staff. Very accommodating

Cons:

N/A

2026-10-10 • via Nuitee
T
TERESA • family_with_children • us
8
2026-10-08 • via Nuitee
K
Karen • couple • us
4
Pros:

The beds weren’t comfortable. We were at the end if the motels. The room had no fan for the steam from the showers that we both took. The room felt damp when we walked in probably from the same reason. No exhaust fan. The breakfast was good.

2026-09-17 • via Nuitee
M
Monica • couple • us
5
The room was outdated, the breakfast was terrible and the receptionist turned my room key off BEFORE I checked out
Pros:

Online

Cons:

Plenty of parking

2026-09-11 • via Nuitee
J
Justin • couple • us
8
2026-09-08 • via Nuitee
H
harold • couple • us
6
OK Hotel
Pros:

breakfast was not bad, one night stopover on our way elsewhere.

Cons:

Beds could have been better, signs everywhere warning of a surcharge for towels, muddy bootprints, and other services. Shower could have been better

2026-09-05 • via Nuitee
P
Paul • couple • us
8
2026-09-05 • via Nuitee