BEI San Francisco, Trademark Collection by Wyndham

Hotels
Wyndham Hotels & Resorts
7 (232 reviews)
50 8th Street, San Francisco, California, 94103 , San Francisco , US

Pets allowed

Facilities

Express check-out
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Outdoor furniture
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Poor cleanliness
Unsafe area
Missing amenities

Categories

Cleanliness
5
Many reviews noted stains, dirt, and overall poor condition of the rooms.
Service
9.5
Staff were consistently described as friendly and helpful.
Location
7
The area was described as unsafe with drug-related issues, but some reviews noted a convenient location.
Room Quality
6
Multiple complaints about room quality including outdated furnishings and cleanliness.
Amenities
5.5
Reviews highlighted missing amenities such as fridges, microwaves, and working elevators.
Value for Money
8
Value perception affected by additional fees and poor room quality.
Food and Beverage
8
Bar closed; food options not mentioned, assumed standard.
Overall Experience
7
Mixed experiences with many complaints affecting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:24

Property Description

Experience the vibrant charm of San Francisco at BEI San Francisco, Trademark Collection by Wyndham, where comfort meets convenience.

Recreational Amenities
Unwind with our state-of-the-art 24-hour fitness center or soak in the breathtaking views from our terrace. Our hotel is designed to cater to your leisure and fitness needs.

Meeting and Event Spaces
With 10,000 square feet of flexible conference and meeting spaces, we offer the perfect venue for any occasion. Our professional team is here to assist you in making your event unforgettable.

Comfort and Connectivity
Relax in one of our 396 modern, air-conditioned rooms, equipped with flat-screen televisions and free Wi-Fi to keep you connected. Enjoy complimentary toiletries and hairdryers for your convenience.

Don't miss out on the opportunity to make unforgettable memories; book your stay at BEI San Francisco today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • Masks are required in public areas for unvaccinated guests.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in kg is 27

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

7
Based on 232 reviews
Cleanliness: 5
Service: 9.5
Location: 7
Room Quality: 6
Amenities: 5.5
Value for Money: 8
Food and Beverage: 8
Overall Experience: 7
J
joshua
4
Pros:

If nostalgia for 1990s dorm life is your thing, you’ll love this place. The room came with authentic retro carpet stains, furniture that screamed “IKEA dropout,” and a décor theme best described as institutional beige.

Furnishings were minimal in a way that felt philosophical — just a bed and a counter doing triple duty as desk, dresser, and TV stand, hovering bravely over a lonely mini-fridge. Think of the last decent hotel you stayed in, then remove everything that made it comfortable.

Bonus features included a pubic hair clinging to the shower ceiling (a bold design choice) and an elevator light show flickering under a five-year-old inspection sticker. But hey, the property was almost okay — if you squint and lower your standards.

2025-10-13 via Nuitee
K
Kevan friends
6
Pros:

The rooms came at a reasonable price, so I suppose you get what you pay for. I’m used to paying that price in most areas of the country and finding nicer facilities. All the carpets in the building were torn up and ugly. Clearly not changed for decades. The room and the entire facilities just seems rundown. The neighborhood is filled with junkies. I'm aware this is not the fault of the hotel owners. It's just a shame.

2025-10-12 via Nuitee
E
Ericelle
6
Pros:

The elevator did not work, and there was human feces right outside the building. The front staff was super nice but

2025-10-10 via Nuitee
M
Matthew
6
Pros:

Only one elevator worked. The staff was knowledgeable and helpful.

2025-10-05 via Nuitee
B
Brent
8
Okay stay. Not the best
Pros:

It was an okay stay. There were stains in the carpet. Bathroom tiny for executive high floor, no standing mirror or lamps on the side of bed. The ac unit blew out the last night we were there.

2025-10-05 via Nuitee
F
Francis
10
Pros:

Stains on the floor. Other than that, it was a beautiful experience. Thank you guys!

2025-10-05 via Nuitee
D
Daniel
8
Pros:

They only had one working elevator for a 10 story building. I was at the same hotel 3 weeks earlier and they only had one elevator working then too.
The windows were also very dirty and the carpet needed to be replaced. Other than that it was ok

2025-10-04 via Nuitee
M
Maricarmen partner
10
Pros:

Great place!

2025-10-04 via Nuitee
A
Amanda partner
10
Pros:

We stayed here for a concert at the Warfield which was walkable from this hotel which is why I chose it. There were plenty of good eats within walking distance and the staff were very helpful and friendly!

2025-10-02 via Nuitee
J
Jessica
10
Pros:

It was a great experience

2025-10-02 via Nuitee
J
John friends
4
Pros:

The hotel doesn't seem to be concerned that during a very busy event, only 1 elevator is operational.
picture a 14 floors hotel almost at capacity with only one working elevator. ABSOLUTELY not ok.
and then has the AUDACITY to charge a $35 daily fee called "destination fee".
no restaurant, no bar, no breakfast, and $5 laundry room. THIS IS ABSOLUTELY NOT OK AND I WILL BE FILLING A DISPUTE WITH MY CC COMPANY.

2025-10-01 via Nuitee
T
THOMAS partner
6
Pros:

The room was very clean, yet very basic. No refrigerator, no full length mirror. The bed and bathroom were fine. When calling the front desk, before I checked in, no one ever answered. Plus, of the 4 elevators in the hotel, only ONE was operational. Given the rate, these things could be improved. Also, if driving, traffic can make it almost impossible to get around.

2025-09-30 via Nuitee
F
Francisco partner
6
Pros:

The staff was great everyone was very helpful and kind. The lobby was nice. The room was ok but the carpet had some stains. It didn’t come with water bottles either so we had to have refreshments delivered. The lights in the room were automatic bright and kept turning on in the middle of the night when I had to use the restroom. The room was hot and didn’t stay cool so it got warm at night. The water pressure in the shower was nice and got hot fast. The location is very convenient when it came to the festival we went toss overall it was an ok stay

2025-09-29 via Nuitee
K
Kazuki
8
Pros:

Everything was excellent, and very friendly staff, but the elevator wasn’t working properly.
Still 4/5 star. I will stay again!

2025-09-28 via Nuitee
D
Daniel
2
Pros:

Broken down, false advertising, no signs, couldn’t find the

2025-09-27 via Nuitee
K
Kathleen partner
6
Pros:

I feel like this is the hotel version of a catfish. The lobby is nice even though the bar is closed 24/7 but the rooms are obviously like motel 6 rooms with ikea glow-ups
No floor length mirror. No desk. No dressers it was so odd

2025-09-27 via Nuitee
A
Alicia family
4
Pros:

You need to list that there will be a parking fee on travelocity. There should not be additional fees after the room is booked. I am not happy with the stay lobby looks nice but rooms are stained and dated.

2025-09-23 via Nuitee
S
Steven
2
Worse room ever
Pros:

No dresser microwave or frig and stains on the floor. Gross!

2025-09-19 via Nuitee
J
jeffrey
4
No handicap room like they said
Pros:

I am a disabled Veteran and ask for a handicap room, and that's not what I got.The bed was very low to the floor hard for me to get in and out of. The bathroom had a roll in shower but NO grab bars in the shower or around the toilet. It totally awaste ofmy money

2025-09-16 via Nuitee
D
Delcy
6
Pros:

The hotel had a small incident, small fire and alarm system went off so we had to wake up at 4 am and leave the hotel till everything was safe in the hotel.!

2025-09-16 via Nuitee