Kimpton Alton Fisherman's Wharf by IHG

Hotels
Kimpton Hotels
8.5 (1454 reviews)
2700 Jones Street , San Francisco , us

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Helpful staff
Cons:
Poor service experience
Misleading promotional offers
High parking fees

Categories

Cleanliness
8.25
Overall cleanliness is generally good, but specifically mentioned as needing improvements in certain areas.
Service
8.25
Some negative experiences with staff noted, but exceptions with helpful staff were highlighted.
Location
9.25
Great location consistently appreciated by guests.
Room Quality
9.25
Rooms are described as lovely, clean, and comfortable.
Amenities
8.75
Standard amenities noted, but some guests suggested additional food options.
Value for Money
7.75
Concerns were raised regarding value, especially with extra fees for services.
Food and Beverage
7.75
Mixed feelings on food options; a few guests recommended local cafes instead.
Overall Experience
8.75
Guests generally had a positive experience, though with noted areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:15

Property Description

Luxurious Accommodations
Indulge in our spacious guestrooms featuring custom mattresses, luxury bath amenities, plush robes, and Smart TV's with guest streaming. Nespresso machines available upon request for that perfect morning brew.

Eco-Friendly Amenities
Experience sustainability at its finest with our eco-friendly practices. Enjoy access to our 24-hour fitness center, including a Peloton room, to keep up with your workout routine while reducing your carbon footprint.

Award-Winning Dining
Savor the flavors of the James Beard nominated Abacá, a contemporary Filipino-California Restaurant. Recently named to the NY Times 2022 Best Restaurant List, it's a culinary experience not to be missed. Swing by Abacá Bar for a delightful selection of drinks and bar bites.

Book now to experience the perfect blend of luxury, sustainability, and culinary excellence at Kimpton Alton Hotel.

Important information:

When booking a rate that includes breakfast you will receive a 50 USD credit per day.

Please note that oversize vehicles can use the property's parking for 95 USD per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 75 per day.

Location

Guest Reviews

8.5
Based on 1454 reviews
Cleanliness: 8.25
Service: 8.25
Location: 9.25
Room Quality: 9.25
Amenities: 8.75
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 8.75
E
Eric couple us
1
never again at that property - to avoid
Pros:

not a good hotel

Cons:

evrthg

2026-03-11 via Nuitee
K
Kimberley Jill family_with_children us
7
Pros:

Loved the food in Abaca. Coffee station and social hour drinks were nice but limited places to take your drink. Wish there was an outdoor area or rooftop patio.

Cons:

It took us 28 minutes to check in.

2026-03-09 via Nuitee
Z
Zairin couple id
9
Nice to stay for business or leisure at San Francisco
Pros:

The location very close to fisherman wharf/ PIER 29

Cons:

Good location and unique interior

2026-03-09 via Nuitee
M
Matthew family_with_children us
10
2026-03-08 via Nuitee
M
Marta couple es
7
2026-03-08 via Nuitee
S
Sandra couple se
7
2026-03-07 via Nuitee
K
Kelly family_with_children us
10
Great place to stay, clean, courteous, nice decor, excellent location
Pros:

Clean, nice employees, nice lobby/lounge area,good style, excellent walkable location

Cons:

We had a view of recycling/garbage area

2026-03-04 via Nuitee
M
Michał family_with_children pl
8
Nocleg ok ale bez śniadania
Pros:

Lokalizacja

Cons:

Śniadanie - cena wygórowana, jakość średnia, ilosc nie wystarczająca

2026-03-01 via Nuitee
C
Clifford couple gb
7
Good place to stay for Fisherman’s Wharf and cable cars.
Pros:

Location , staff .

Cons:

Windows in room dirty outside. Breakfast ok but could do with wider variation - tries a bit too hard to be fashionable.

2026-03-01 via Nuitee
S
Sandra couple nl
9
Prima hotel om San Francisco te verkennen
Pros:

Zeer centraal gelegen, voelden ons super veilig,
En happy hour was erg prettig!
Vlakbij de ferry naar Alcatraz ( paar minuten looen(

Cons:

We hadden ‘met ontbijt’ geboekt, maar moesten echt bijbetalen.
De prijs kwaliteit verhouding klopte echt niet (we hebben nml vergelijk met andere overnachtingen in dezelfde vakantie)

2026-03-01 via Nuitee
S
Sasha extended_group us
8
2026-02-27 via Nuitee
D
David extended_group gb
10
perfect for a short stay around fisherman’s wharf
Pros:

Everything

Cons:

Nothing

2026-02-25 via Nuitee
V
Victoria couple us
10
Pros:

The rooms were clean, the staff were friendly. Great location.

Cons:

We were not able to stream movies. It wouldn’t allow us to cast the app to the screen. It would be nice to have tvs that have preset apps like Netflix, Disney already on there for guests to be able to login. We ended up watching whatever was on tv.

2026-02-23 via Nuitee
G
Gayathri family_with_children us
10
2026-01-20 via Nuitee
J
Jason family_with_children us
8
2026-01-19 via Nuitee
W
william couple us
8
Cons:

no coffee in the room

2026-01-19 via Nuitee
K
KANAN family_with_children in
8
Lovely stay
Pros:

The location of the hotel is great - right at the Wharf itself. The happy hour from 5 to 7 in the evening allows you to socialise with other guests at the hotel and the atmosphere is lively and celebratory. The rooms are big and comfortable with good view.

Cons:

The payment system kept on charging us for extra days of the stay which caused some worry for us. However, the staff was patient and considerate in dealing with our questions.

2026-01-19 via Nuitee
R
Raffaele couple it
8
2026-01-19 via Nuitee
A
Ana María family_with_children aw
8
Todo organizado y limpio
Pros:

Todo estuvo bien. Lo mejor de nuestra estadía fue la atención de Yveey. La ubicación, la limpieza del lugar.

Cons:

El personal fue correcto en su trabajo, sin embargo no hay esa disposición de que el otro "disfrute al máximo", esa "extra milla" que hace la gran diferencia.

2026-01-19 via Nuitee
S
Subina extended_group us
9
2026-01-17 via Nuitee