Kimpton Alton Fisherman's Wharf by IHG

Hotels
Kimpton Hotels
8.5 (1556 reviews)
2700 Jones Street , San Francisco , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Helpful staff
Cons:
Poor service experience
Misleading promotional offers
High parking fees

Categories

Cleanliness
8.25
Overall cleanliness is generally good, but specifically mentioned as needing improvements in certain areas.
Service
8.25
Some negative experiences with staff noted, but exceptions with helpful staff were highlighted.
Location
9.25
Great location consistently appreciated by guests.
Room Quality
9.25
Rooms are described as lovely, clean, and comfortable.
Amenities
8.75
Standard amenities noted, but some guests suggested additional food options.
Value for Money
7.75
Concerns were raised regarding value, especially with extra fees for services.
Food and Beverage
7.75
Mixed feelings on food options; a few guests recommended local cafes instead.
Overall Experience
8.75
Guests generally had a positive experience, though with noted areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:15

Property Description

Luxurious Accommodations
Indulge in our spacious guestrooms featuring custom mattresses, luxury bath amenities, plush robes, and Smart TV's with guest streaming. Nespresso machines available upon request for that perfect morning brew.

Eco-Friendly Amenities
Experience sustainability at its finest with our eco-friendly practices. Enjoy access to our 24-hour fitness center, including a Peloton room, to keep up with your workout routine while reducing your carbon footprint.

Award-Winning Dining
Savor the flavors of the James Beard nominated Abacá, a contemporary Filipino-California Restaurant. Recently named to the NY Times 2022 Best Restaurant List, it's a culinary experience not to be missed. Swing by Abacá Bar for a delightful selection of drinks and bar bites.

Book now to experience the perfect blend of luxury, sustainability, and culinary excellence at Kimpton Alton Hotel.

Important information:

When booking a rate that includes breakfast you will receive a 50 USD credit per day.

Please note that oversize vehicles can use the property's parking for 95 USD per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Location

Property Video

Guest Reviews

8.5
Based on 1556 reviews
Cleanliness: 8.25
Service: 8.25
Location: 9.25
Room Quality: 9.25
Amenities: 8.75
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 8.75
A
Alexey family_with_children kz
8
2026-09-12 via Nuitee
U
ulan family_with_children kz
8
2026-09-09 via Nuitee
W
Wanda family_with_children us
9
Very nice time
Pros:

Restaurant was great. Location is good. Staff were very friendly.

Cons:

No coffee maker in the room and the morning coffee in the lobby was only available until 9 am. 10 am would have been nice for those of us on vacation.

2026-09-08 via Nuitee
K
Katarzyna family_with_children pl
8
2026-09-05 via Nuitee
N
nan couple us
8
2026-09-02 via Nuitee
Z
Zuzana solo_traveller sk
1
Odcudzené veci z izby
Pros:

Miesto

Cons:

Počas nášho pobytu koncom augusta 2026 sme nahlásili manažérovu že mi boli pravdepodobne odcudzené veci z môjho kufra s presným popisom vecí ktoré zmizli. Neskoršie v ten deň nám manažér oznámil že sa pýtal upratovačiek a že oni nič nezobrali. Na druhý deň sme boli celý deň preč v meste a keď sme sa vrátili tak som tie odcudzené veci našla naspäť vrátené pod vecami v kufri. To sme boli znovu nahlásiť na recepcii. Povedali, že to teda budú riešiť kto to zobral a vratil späť. Ale do nášho odchodu nám nič nedali vedieť. Za tie roky čo cestujeme a z viac ako 40 prejdených krajinách sa nám este nikdy nič také nestalo. Mrzí ma že sa nám nikto k tejto situácii už nevyjadril. Takže !!! POZOR NA SVOJE VECI V TOMTO HOTELI!! Ako sa niekto môže hrabať vo vašich osobných veciach v kufri, niečo odtiaľ zobrať a potom na druhý deň sa tam znova hrabať aby to vratil naspäť keďže zrejme sa dopočula že sa hľadajú veci a pre istotu to vratila😪😪😮😮

2026-09-02 via Nuitee
E
Elisa Maria couple it
8
2026-08-29 via Nuitee
M
Moffat solo_traveller au
7
Pros:

Clean and helpful staff.

Cons:

Advertised as Bay view. We could see only a miniscule area of water, some unattractive harbour buildings and a car park.

2026-08-29 via Nuitee
A
Alberto couple es
6
2026-08-27 via Nuitee
A
Anna-Kirali family_with_children de
9
2026-08-22 via Nuitee
K
Katie family_with_children gb
8
Great location, reasonably priced, perfect base to explore San Fran
Pros:

Great location very close to the piers. Could walk to many places
Sociable hour every day with complimentary wine and beer was a lovely touch

Cons:

The bathroom was tired and the bath was chipped. We also had a broken blind on the bedroom that did get fixed but lots of mess, plaster etc that wasn’t cleared up after

2026-08-21 via Nuitee
V
Viajante solo_traveller lu
9
Pros:

Nice room, clean

2026-08-21 via Nuitee
K
Kristine couple us
8
Close to Pier! Very clean and beds are awesome!
Pros:

Beautiful property! Comfy beds!

Cons:

Nothing

2026-08-21 via Nuitee
O
Ondrej Tesarovic solo_traveller sk
10
Pros:

Perfect location

2026-08-17 via Nuitee
D
Dmitry solo_traveller ru
7
Чистенько, но бедненько.
Pros:

Чистая комната, достаточного размера

Cons:

Скудный завтрак, отсутствие бутылок с водой и чая-кофе в номере, звуки от выключенного кондиционера. Стандартное заселение - поздно, выселение - рано (в позднем выселении было отказано). За цену этого размещения ожидал большего.

2026-08-16 via Nuitee
J
Julie solo_traveller us
9
2026-08-15 via Nuitee
O
Ofer family_with_children il
10
2026-08-15 via Nuitee
G
Gurinder couple us
7
Pros:

Location, room.

Cons:

Gymn too small and limited equipment and space.

2026-08-12 via Nuitee
J
Jennifer extended_group us
7
We had a great few days in SanFrancisco with amazing weather.
Pros:

The location was excellent. Perfect for the places we had planned to visit on our trip.

Cons:

The Valet was difficult to get a spot and there was no help or offer with our bags or anything else. Only the question that we would be using the overnight valet and then a dismissal. It was frustration but not the end of the world.

2026-08-09 via Nuitee
L
Lionel family_with_children fr
8
2026-08-08 via Nuitee