Kimpton Alton Fisherman's Wharf by IHG

Hotels
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Kimpton Hotels
8.5 (1473 reviews)
2700 Jones Street , San Francisco , us

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Helpful staff
Cons:
Poor service experience
Misleading promotional offers
High parking fees

Categories

Cleanliness
8.25
Overall cleanliness is generally good, but specifically mentioned as needing improvements in certain areas.
Service
8.25
Some negative experiences with staff noted, but exceptions with helpful staff were highlighted.
Location
9.25
Great location consistently appreciated by guests.
Room Quality
9.25
Rooms are described as lovely, clean, and comfortable.
Amenities
8.75
Standard amenities noted, but some guests suggested additional food options.
Value for Money
7.75
Concerns were raised regarding value, especially with extra fees for services.
Food and Beverage
7.75
Mixed feelings on food options; a few guests recommended local cafes instead.
Overall Experience
8.75
Guests generally had a positive experience, though with noted areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:15

Property Description

Luxurious Accommodations
Indulge in our spacious guestrooms featuring custom mattresses, luxury bath amenities, plush robes, and Smart TV's with guest streaming. Nespresso machines available upon request for that perfect morning brew.

Eco-Friendly Amenities
Experience sustainability at its finest with our eco-friendly practices. Enjoy access to our 24-hour fitness center, including a Peloton room, to keep up with your workout routine while reducing your carbon footprint.

Award-Winning Dining
Savor the flavors of the James Beard nominated Abacá, a contemporary Filipino-California Restaurant. Recently named to the NY Times 2022 Best Restaurant List, it's a culinary experience not to be missed. Swing by Abacá Bar for a delightful selection of drinks and bar bites.

Book now to experience the perfect blend of luxury, sustainability, and culinary excellence at Kimpton Alton Hotel.

Important information:

When booking a rate that includes breakfast you will receive a 50 USD credit per day.

Please note that oversize vehicles can use the property's parking for 95 USD per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 75 per day.

Location

Guest Reviews

8.5
Based on 1473 reviews
Cleanliness: 8.25
Service: 8.25
Location: 9.25
Room Quality: 9.25
Amenities: 8.75
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 8.75
A
Alexandra • couple • us
7
It's a nice, comfortable place to lay your head at night after running around all day.
Pros:

The staff was very friendly, and the room was comfortable, quiet, and had nice ambient lighting and great blackout curtains. They were also very kind to leave us a gift for celebrating our anniversary. If you want Fisherman's Wharf it is very well located and reasonably priced (just don't bother with the upgraded view). Nice to have an afternoon happy hour. And I loved waking early and walking down to Pier 39 to have the sea lions to myself before the crowds arrive. They were very playful at 7:30AM!

Cons:

The upgraded view wasn't as good as hoped when we paid extra for it. Couldn't see the Bay as promised. Looked out at a parking lot with Alcatraz in the background. The other thing is that since you are in Fisherman's Wharf it is mayhem with families overrunning the lobby. That's on me for staying at Fisherman's Wharf when I wanted it less frenetic, but I wanted to be near the water. Also, the public areas, while nicely decorated, were in some need of some touch up paint. It tried to be a bit hipster with the record players and vinyl in each room, but really it's a family hotel.

2026-04-03 • via Nuitee
J
julie • family_with_children • gb
8
Pleasant
Pros:

I liked the fact you supplied tea/coffee in the morning however I think it should be available till at least 10am for those guests who are on holiday

2026-04-02 • via Nuitee
A
Angela • extended_group • us
10
2026-03-31 • via Nuitee
R
ROBERTO • couple • ar
8
Recomendable por ubicación
Pros:

Ubicación , limpieza

Cons:

Valet parking ni te hablan, dejen el auto enfrente del hotel cuesta la mitad

2026-03-25 • via Nuitee
S
Sarah • couple • us
7
2026-03-24 • via Nuitee
W
Woodrow • family_with_children • us
8
Not recommending
Pros:

It was okay, we thought breakfast was included, it turns out, we only get $50 voucher on the total amount , should have stayed at Holiday Inn Express around the corner with free breakfast

Cons:

When booking, it says breakfast included, it’s not you only get $50 voucher , and the portions of what you order in the hotel restaurant was so small

2026-03-22 • via Nuitee
V
Veronika • couple • ua
10
2026-03-21 • via Nuitee
K
Kerstin • solo_traveller • at
10
Perfekter Aufenthalt mit sehr freundlichem und aufmerksamen Personal und schönem Zimmer.
Pros:

Das Hotel ist wunderschön und die Leute sehr freundlich, beim CheckIn bekommt man gleich Wasser mit. ich war zuerst etwas enttäuscht, weil ich ein Zimmer weit unten und direkt neben Gehsteig und Straße hatte, aber es war die ganze Nacht sehr ruhig. Das Frühstück ist ausgezeichnet(das Restaurant ist ein Michelin Restaurant), allerdings auch dementsprechend teuer. Für eine Person ist der 50€ Gutschein ausreichend, den man pro Zimmer fürs Frühstück bekommt, für mehrere wirds knapp. Personal superfreundlich und die Qualität und die Vielfalt der Spesen spricht trotzdem für sich. Die Lage ist hervorragend, in 2 Minuten ist man direkt im Geschehen von Fishermen's Wharf, in 10 Minuten am Pier 39 und auch die Golden Gate Bridge ist mit einem etwas längeren Spaziergang gut erreichbar. Auch Cable Cars um die Ecke, sowie die historischen Buslinien.

2026-03-18 • via Nuitee
H
heidi • extended_group • us
10
Pros:

Great location, nice amenities

2026-03-18 • via Nuitee
G
Galina • couple • de
10
Werde wieder hinkommen.
Pros:

Tolle Lage, sauber, nette Leute, morgen immer was zu trinken und nachmittags sogar Wein. Alles in allem super

Cons:

X

2026-03-18 • via Nuitee
E
Eric • couple • us
1
never again at that property - to avoid
Pros:

not a good hotel

Cons:

evrthg

2026-03-11 • via Nuitee
K
Kimberley Jill • family_with_children • us
7
Pros:

Loved the food in Abaca. Coffee station and social hour drinks were nice but limited places to take your drink. Wish there was an outdoor area or rooftop patio.

Cons:

It took us 28 minutes to check in.

2026-03-09 • via Nuitee
Z
Zairin • couple • id
9
Nice to stay for business or leisure at San Francisco
Pros:

The location very close to fisherman wharf/ PIER 29

Cons:

Good location and unique interior

2026-03-09 • via Nuitee
M
Marta • couple • es
7
2026-03-08 • via Nuitee
M
Matthew • family_with_children • us
10
2026-03-08 • via Nuitee
S
Sandra • couple • se
7
2026-03-07 • via Nuitee
K
Kelly • family_with_children • us
10
Great place to stay, clean, courteous, nice decor, excellent location
Pros:

Clean, nice employees, nice lobby/lounge area,good style, excellent walkable location

Cons:

We had a view of recycling/garbage area

2026-03-04 • via Nuitee
M
Michał • family_with_children • pl
8
Nocleg ok ale bez śniadania
Pros:

Lokalizacja

Cons:

Śniadanie - cena wygórowana, jakość średnia, ilosc nie wystarczająca

2026-03-01 • via Nuitee
C
Clifford • couple • gb
7
Good place to stay for Fisherman’s Wharf and cable cars.
Pros:

Location , staff .

Cons:

Windows in room dirty outside. Breakfast ok but could do with wider variation - tries a bit too hard to be fashionable.

2026-03-01 • via Nuitee
S
Sandra • couple • nl
9
Prima hotel om San Francisco te verkennen
Pros:

Zeer centraal gelegen, voelden ons super veilig,
En happy hour was erg prettig!
Vlakbij de ferry naar Alcatraz ( paar minuten looen(

Cons:

We hadden ‘met ontbijt’ geboekt, maar moesten echt bijbetalen.
De prijs kwaliteit verhouding klopte echt niet (we hebben nml vergelijk met andere overnachtingen in dezelfde vakantie)

2026-03-01 • via Nuitee