Kimpton Alton Fisherman's Wharf by IHG

Hotels
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Kimpton Hotels
8.5 (1507 reviews)
2700 Jones Street , San Francisco , us

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Helpful staff
Cons:
Poor service experience
Misleading promotional offers
High parking fees

Categories

Cleanliness
8.25
Overall cleanliness is generally good, but specifically mentioned as needing improvements in certain areas.
Service
8.25
Some negative experiences with staff noted, but exceptions with helpful staff were highlighted.
Location
9.25
Great location consistently appreciated by guests.
Room Quality
9.25
Rooms are described as lovely, clean, and comfortable.
Amenities
8.75
Standard amenities noted, but some guests suggested additional food options.
Value for Money
7.75
Concerns were raised regarding value, especially with extra fees for services.
Food and Beverage
7.75
Mixed feelings on food options; a few guests recommended local cafes instead.
Overall Experience
8.75
Guests generally had a positive experience, though with noted areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:15

Property Description

Luxurious Accommodations
Indulge in our spacious guestrooms featuring custom mattresses, luxury bath amenities, plush robes, and Smart TV's with guest streaming. Nespresso machines available upon request for that perfect morning brew.

Eco-Friendly Amenities
Experience sustainability at its finest with our eco-friendly practices. Enjoy access to our 24-hour fitness center, including a Peloton room, to keep up with your workout routine while reducing your carbon footprint.

Award-Winning Dining
Savor the flavors of the James Beard nominated Abacá, a contemporary Filipino-California Restaurant. Recently named to the NY Times 2022 Best Restaurant List, it's a culinary experience not to be missed. Swing by Abacá Bar for a delightful selection of drinks and bar bites.

Book now to experience the perfect blend of luxury, sustainability, and culinary excellence at Kimpton Alton Hotel.

Important information:

When booking a rate that includes breakfast you will receive a 50 USD credit per day.

Please note that oversize vehicles can use the property's parking for 95 USD per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 75 per day.

Location

Guest Reviews

8.5
Based on 1507 reviews
Cleanliness: 8.25
Service: 8.25
Location: 9.25
Room Quality: 9.25
Amenities: 8.75
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 8.75
A
Amanda • extended_group • au
10
2026-06-04 • via Nuitee
A
Adrien • couple • fr
8
Good alternative to union square for tourists
Pros:

High quality bed and room design.

Cons:

No breakfast included. Breakfast option is a regular restaurant that’s not great.

2026-06-03 • via Nuitee
P
Paul Martin • couple • at
7
Alles Notwendige ist da, aber stark überzahlt.
Pros:

Das Personal war sehr freundlich und kompetent, im Zimmer konnte man flexibel kühlen und heizen.

Cons:

Das Hotel war wohl früher erstklassig, ist aber mittlerweile abgewohnt. Die Ausstattung ist mindestens 20-30 Jahre alt; die Klimaanlage ist z.B. noch sehr laut. Der Preis war allerdings sehr hoch - über $700 pro Nacht für ein normales Zimmer - das ist sogar für San Francisco heftig. Und die vormals hippe Gegend bei Fisherman’s Wharf ist leider mittlerweile genauso heruntergekommen wie das Hotel - schade.

2026-05-30 • via Nuitee
S
Scott • family_with_children • nz
7
2026-05-29 • via Nuitee
D
DESPINA • couple • au
8
Enjoyable
Pros:

We ate out for breakfast

Cons:

We ate out for breakfast

2026-05-29 • via Nuitee
L
Liu • couple • cn
8
2026-05-27 • via Nuitee
D
DORIT • family_with_children • il
8
מלון טוב,נקי,מיקום נוח
Pros:

מיקום נוח ,במרחק הליכה מרציף הדייגים

Cons:

ארוחת הבוקר ,מקבלים 50 דולר לחדר והתמורה לא מספקת ,מחירים מאוד יקרים במסעדה

2026-05-27 • via Nuitee
Y
Yesha • extended_group • us
1
Worst stay in recent times
Pros:

Nothing

Cons:

The wrong promise to give the bay facing room, the staff & their unwillingness to help with anything, the fact that they are not welcoming to the toddlers!

2026-05-27 • via Nuitee
O
Ortiz • couple • us
10
Pros:

Location.

Cons:

There was nothing I did not like.

2026-05-26 • via Nuitee
M
Manon • couple • fr
10
Pros:

L’hôtel est très bien situé. Pour une première fois à San Francisco il est très pratique ! La literie est très confortable, la chambre est grande et les personnes à la réception sont très sympathique

2026-05-20 • via Nuitee
K
Kathy • extended_group • us
9
Pros:

The property was not what I had expected as a Kimpton but staff made up for it. GM was wonderful helping out with car rental issues. The man doing the valet was beyond walking on water. Thanks to both of them for all they did

Cons:

Not what I expected for a King Kimpton. .

2026-05-20 • via Nuitee
B
Bhirud • solo_traveller • us
6
2026-05-16 • via Nuitee
S
Sarah • family_with_children • us
8
2026-05-14 • via Nuitee
S
Susan • solo_traveller • us
10
2026-05-13 • via Nuitee
K
KOICHI • family_with_children • us
9
We enjoyed a family trip at a hotel that was clean, had a great atmosphere, and was conveniently located for sightseeing
Pros:

Located close to Fisherman's Wharf and Buena Vista, this is the best hotel for sightseeing in San Francisco.

2026-05-11 • via Nuitee
H
Hayk • solo_traveller • us
4
2026-05-11 • via Nuitee
R
Roberto • family_with_children • it
4
Good and great location, but would not return at the same hotel.
Pros:

Location is very good, and the overall hotel quality is pretty good, but way too expansive, even for SF standards.

Cons:

Too expansive for what you get overall.
Breakfast is a bit of a joke: they sell you a room with "breakfast included", and that means you will get a $50 voucher to spend at the embedded restaurant which is ABSOLUTELY NOT ENOUGH for three people. Also, what's even worse, is that the voucher is the same as if you are 2 or 3 people (per room instead of per person). Which means, if you are 3 people the included breakfast means an orange juice and a bagel, no more than that.
SOLUTION: avoid getting the included breakfast package which is advertised and not really included.

2026-05-09 • via Nuitee
T
Tom69126 • solo_traveller • fr
10
2026-05-09 • via Nuitee
A
Amy • extended_group • us
9
Overall a. Wry enjoyable stay
Pros:

Location …nice mattress … good places to sit near the lobby

Cons:

Need machines in every floor

2026-05-07 • via Nuitee
S
stanislas • family_with_children • fr
5
2026-05-05 • via Nuitee