Wyndham Bloomington - Mall of America

Hotels
Wyndham Hotels & Resorts
8 (1853 reviews)
1901 Killebrew Drive , Bloomington , us

Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Cons:
Poor cleanliness
Understaffed and slow service

Categories

Cleanliness
7.33
Bedding was found with black spots and mold was noted in multiple rooms.
Service
8.3
Staff were described as attentive, but issues with housekeeping and prompt service were mentioned.
Location
9.84
The location was praised for being close to the mall and train stations.
Room Quality
7.79
Rooms were generally nice, but issues with maintenance like broken locks and leaks were highlighted.
Amenities
6.82
Several amenities such as treadmills, ice machines, and vending machines were noted as not functioning or absent.
Value for Money
8.78
Price was considered good relative to stay, but extra charges for parking affected the perception of value.
Food and Beverage
7.33
Complaints about the breakfast offerings being insufficient and no free breakfast provided.
Overall Experience
7.8
Experiences were mixed with both positive and negative aspects impacting the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:21

Property Description

Indulge in Luxury at Best Western Plus Bloomington Hotel

Water Park and Dining Delights: Enjoy the thrill of the indoor water park and savor delicious meals at JT's Food and Cocktails.

Fitness and Comfort: Keep up with your workout routine at the on-site fitness center and relax in the stylish guest rooms equipped with modern amenities.

Convenience at Your Fingertips: Take advantage of the free Wi-Fi, complimentary breakfast, and shuttle service to the airport for a seamless stay.

Experience luxury and convenience at Best Western Plus Bloomington Hotel. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests must be at least 21 years old to reserve a room at this property.

Prepaid debit cards and cash are not accepted as a form of payment. If you insert your prepaid debit card, we are not responsible for any authorization holds that may occur on your account. Bank issued credit cards are the only acceptable form of payment and must be present, match the name on the reservation and be inserted in the chip reader.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 1853 reviews
Cleanliness: 7.33
Service: 8.3
Location: 9.84
Room Quality: 7.79
Amenities: 6.82
Value for Money: 8.78
Food and Beverage: 7.33
Overall Experience: 7.8
H
Holly couple us
7
2026-02-14 via Nuitee
M
MARIO family_with_children us
7
Comfort
Pros:

The swimming pools the room the beds

Cons:

Not breakfast anymore

2026-02-13 via Nuitee
T
Timothy family_with_children us
8
2026-02-13 via Nuitee
B
Benson family_with_children us
10
Pros:

Comfy, clean room, very spacious.

Cons:

Hot tob was closed and man fixing was rude.

2026-02-11 via Nuitee
L
Leedahl solo_traveller us
8
Very nice stay! We will return.
Pros:

It was nice to have 24 hour shuttle service. Beds were comfortable. The front desk woman was kind of enough to hold our bags so we could go to MOA. When we returned she was kind enough to finish fully with us even though she had a line building. Thank You!

Cons:

Pool area was very loud.

2026-01-31 via Nuitee
N
Nicholas family_with_children ca
4
Disappointing for the price paid.
Pros:

Clean facility

Cons:

Cold pool. Poor signage. The children accompanied by an adult were chased out of the hot tub.

Paid parking but this was not advertised on the website.

2026-01-31 via Nuitee
J
Jason family_with_children us
9
2026-01-31 via Nuitee
T
T solo_traveller us
5
2026-01-29 via Nuitee
E
Elsie family_with_children us
8
2026-01-29 via Nuitee
S
Sal couple us
4
Great location, spoiled by staff that doesn’t want to be there.
Pros:

The location is the only reason to stay here.

Cons:

The room I was given was so FAR away from the office. And more importantly the staff simply doesn’t care.
I was told my shuttle would available to 5:30 am. I arrive at 5:20 am and not a person to be found. I asked a worker at the breakfast area and he said I don’t where the front clerk is at and walked away. The front clerk arrived 15 mins later and say it’s cold up front so he was in the back staying warm. And that my shuttle was full, I’d have to wait till 6am without an apology or care. HORRIBLE is service.

2026-01-28 via Nuitee
J
Jasmin extended_group us
8
Pros:

The pool area

Cons:

The heater was very noisy

2026-01-28 via Nuitee
C
Cheyenne extended_group ca
8
2026-01-25 via Nuitee
R
Ramon family_with_children us
6
2026-01-24 via Nuitee
P
Parks family_with_children us
10
Great place for a little vacation, close to the mall of America.
Pros:

Clean, closer to the mall

Cons:

Paying for parking. There is plenty of parking

2026-01-24 via Nuitee
A
Asif family_with_children pk
8
2026-01-21 via Nuitee
R
Rachel family_with_children us
5
Pros:

Location was great and rooms very nice.

Cons:

It was listed there was free breakfast, but there was none. We had to drive off property when it was -30 wind chill temperatures. Cars were not starting.
There was a shuttle to the mall, but it also went to the airport. It would state it was 20 minutes and then show up an hour later. We had to stand out in the freezing cold waiting to see. The hotel did not answer phone calls.

2026-01-21 via Nuitee
M
Melonie family_with_children us
9
2026-01-20 via Nuitee
C
Claudia family_with_children us
1
Cons:

No continental breakfast and to top it you have to pay doe parking whenever you are renting a eoim that was so stupid and the pullout bed was so bad I couldn't sleep I know for a fact I won't stay there again it is not worth it and I am going to tell friends family and co workers.

2026-01-20 via Nuitee
E
Eric couple us
1
Bait and switch, underwhelming
Pros:

Not much

Cons:

Rude staff, out dated interior. Poor quality. Didn't get the room I paid for. Will never go back

2026-01-20 via Nuitee
D
Damarys family_with_children us
2
2026-01-20 via Nuitee