Wyndham Bloomington - Mall of America

Hotels
•
Wyndham Hotels & Resorts
8 (1934 reviews)
1901 Killebrew Drive , Bloomington , us

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Cons:
Poor cleanliness
Understaffed and slow service

Categories

Cleanliness
7.33
Bedding was found with black spots and mold was noted in multiple rooms.
Service
8.3
Staff were described as attentive, but issues with housekeeping and prompt service were mentioned.
Location
9.84
The location was praised for being close to the mall and train stations.
Room Quality
7.79
Rooms were generally nice, but issues with maintenance like broken locks and leaks were highlighted.
Amenities
6.82
Several amenities such as treadmills, ice machines, and vending machines were noted as not functioning or absent.
Value for Money
8.78
Price was considered good relative to stay, but extra charges for parking affected the perception of value.
Food and Beverage
7.33
Complaints about the breakfast offerings being insufficient and no free breakfast provided.
Overall Experience
7.8
Experiences were mixed with both positive and negative aspects impacting the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:21

Property Description

Indulge in Luxury at Best Western Plus Bloomington Hotel

Water Park and Dining Delights: Enjoy the thrill of the indoor water park and savor delicious meals at JT's Food and Cocktails.

Fitness and Comfort: Keep up with your workout routine at the on-site fitness center and relax in the stylish guest rooms equipped with modern amenities.

Convenience at Your Fingertips: Take advantage of the free Wi-Fi, complimentary breakfast, and shuttle service to the airport for a seamless stay.

Experience luxury and convenience at Best Western Plus Bloomington Hotel. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests must be at least 21 years old to reserve a room at this property.

Prepaid debit cards and cash are not accepted as a form of payment. If you insert your prepaid debit card, we are not responsible for any authorization holds that may occur on your account. Bank issued credit cards are the only acceptable form of payment and must be present, match the name on the reservation and be inserted in the chip reader.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Hot tub/jacuzzi is closed from 2026-10-31 until 2026-03-11

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 1934 reviews
Cleanliness: 7.33
Service: 8.3
Location: 9.84
Room Quality: 7.79
Amenities: 6.82
Value for Money: 8.78
Food and Beverage: 7.33
Overall Experience: 7.8
K
Karissa • couple • us
5
I don't think I'd stay there again
Pros:

It was close to Mall of America

Cons:

It reeked of Marijuana. We paid for a non smoking room, I feel like that non-smoking should not include people who smoke weed and they should be in the smoking section only. The stench of it came through the door and made our room and bathroom reek.

2026-04-25 • via Nuitee
K
kaylee • family_with_children • us
6
2026-04-25 • via Nuitee
C
Connor • extended_group • us
8
2026-04-24 • via Nuitee
A
Angelica • family_with_children • us
1
Cons:

The staff would not give us any towels or blankets 2nd shift staff was not nice there was kids running around everywhere and even in the pool my daughter could not play safely it was ridiculous, also has red dots and scabs on her hands. Never again will I come back! The Manger said he would give a refund an I still have not gotten the refund processed or anything.

2026-04-23 • via Nuitee
P
Phillips • family_with_children • us
7
Overall my stay was nice
Pros:

It was not far from the mall. The room was a nice size and clean

Cons:

The room was blowing cold air while the heat was one. The pool area didn’t have any towels and no hot meal for breakfast

2026-04-21 • via Nuitee
J
Judy • family_with_children • us
3
I would not stay there again, it was very expensive with added cost of breakfast and parking fees.
Pros:

Staff at the front desk were very friendly, helpful, and knowledgeable. The room was very comfortable; two queens in one room. The room was clean except for finding a live silverfish in the shower/tub. We were able to park right outside our room, which was great. It was fairly close to the Mall of America but a long walk due to 6 lanes of traffic between.

Cons:

Hot tub was closed. Breakfast was NOT free; I had to purchase at Starbucks because there was no food out 30 minutes before breakfast time was over. Parking was NOT free as we thought per their website, staff told us $10 a day but it was $12 a day plus a $5 service charge. Found a live silverfish in the bathtub, which scurried down the drain

2026-04-20 • via Nuitee
M
mdeer2017 • Solo travel
8
OKAY for price but needs improvement
Pros:

Although the rooms are updated, the TVs are dated and not smart TVs. WiFi was slow. The”continental breakfast “ is a joke. It was cold bagels, dry cereal, yoplait yogurt and apple/orange - no toaster and it was just placed on a table in the hall
The Starbucks serves food and coffee to buy - I had to return my latte because it tasted like the milk was sour - I ended up throwing away my egg bites because they did not taste like regular Starbucks egg bites

2026-04-19 • via Tripadvisor
C
Climber362226 • Family
8
Not bad at all
Pros:

I thought the room was nice, pillows were too flat but the rest of the poolside was great. Continental breakfast to go was fine. $10 a night parking was very disappointing. Pool was fabulous

2026-04-19 • via Tripadvisor
M
miles • couple • us
10
Favorite hotel stay!
Pros:

The staff were amazing! Super kind, extremely respectful, knowledgeable about the area! Specifically at front desk, Aaron, Laura, Heidi, Kathy, and Yussef! All were wonderful to interact with and again very kind. At the bar Alexandria was extremely helpful and fun! The drives Alex and Jill were on time, very respectful and helped with luggage as well! The service was prompt and the cleanliness was great! I’d love to be a frequent guest to this location!

2026-04-19 • via Nuitee
C
Cardenas • couple • us
10
2026-04-19 • via Nuitee
S
Shanda • solo_traveller • us
9
2026-04-18 • via Nuitee
K
Kristine Joyce • family_with_children • us
2
Cons:

The sheets were dirty.

2026-04-16 • via Nuitee
2
251darceyl • Solo travel
2
Horrible msp airport parking
Pros:

I had to park a block away in pouring rain. The shuttle driver said she would've picked me up if I told the front desk I was parked in the ramp. The front desk lady is the one who told me to park on 2-3 level and told me to walk a block to their front door in the rain. When I got dropped off coming back I couldn't take the stairs up to the third level because the doors were locked so I had to walk my luggage around in the parking ramp like a car would. I called the front desk to complain and she said yeah it's a problem. I would NOT recommend using Wyndham Bloomington airport parking!

2026-04-15 • via Tripadvisor
T
Teresita • couple • us
9
Fair
Pros:

Clean

Cons:

No free water and breakfast

2026-04-15 • via Nuitee
K
Kristen • solo_traveller • us
9
Very short, be on a plane very early
Pros:

Facility was wonderful. Used the park and stay service with the airport shuttle service. Very convenient and driver was fun.

Cons:

Wanted to see my kids and grandkids in Minneapolis and order in Pizza, but couldn’t do that on the patio due to “ no parties or gatherings” rule. Would have to pay for a place to get together. So We went out together and ate nearby. So we Didn’t get to really see or play with the grandkids when sitting in a restaurant.

2026-04-14 • via Nuitee
M
Marisa • family_with_children • us
6
2026-04-13 • via Nuitee
S
Shantona • solo_traveller • us
10
2026-04-13 • via Nuitee
M
Matthew • couple • us
5
Was a decent stay… has been our go to hotels over the last 10 years of staying up in the Bloomington area was upset with
Pros:

Location to entertainment facilities and blue line metro rail friendly staff

Cons:

Having to pay for a parking spot and breakfast was already put away by 9:30 am

2026-04-13 • via Nuitee
N
Natasha • solo_traveller • us
10
2026-04-13 • via Nuitee
• family_with_children • ca
6
2026-04-12 • via Nuitee