Hilton Garden Inn San Francisco/Oakland Bay Bridge

Hotels
•
Hilton Garden Inn
8.3 (824 reviews)
1800 Powell Street , Emeryville , us
+1 510-658-9300

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Cozy rooms
Spectacular views
Cons:
Housekeeping issues
Noisy guests
Limited breakfast variety
Uncomfortable bed

Categories

Cleanliness
7.34
Several reviews noted issues with room cleanliness, including an empty conditioner bottle and funky smells in hallways.
Service
9.31
Most reviews highlighted helpful and friendly staff, improving the overall service rating.
Location
9.35
Location was praised in most reviews, particularly for its convenience and proximity to attractions.
Room Quality
7.8
Rooms were described as cozy, but some guests experienced discomfort due to noise and unfulfilled housekeeping.
Amenities
7.83
Amenities not clearly highlighted; some guests used few due to short stays, impacting the score.
Value for Money
8.29
Overall, guests felt the hotel provided a fair experience for the price, though some felt it lacked in certain areas.
Food and Beverage
7.84
Breakfast received mixed reviews with limited variety over multiple days.
Overall Experience
8.61
General experiences were mixed, with many positive aspects outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:33

Property Description

Modern Amenities
The Hilton Garden Inn San Francisco/Oakland Bay Bridge boasts a modern fitness centre, complimentary shuttle service, and free WiFi in all rooms.

Dining Options
Guests can enjoy traditional American dishes at the on-site Great American Grill for breakfast, lunch, and dinner, or unwind with drinks and appetizers at the Pavilion Lounge.

Convenient Location
Located just off I-80 and I-580, this hotel offers easy access to Bay Street shopping and dining, Claremont Country Club, and Oakland International Airport.

Book your stay at Hilton Garden Inn San Francisco/Oakland Bay Bridge now to experience comfort and convenience at its finest.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OAK

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 824 reviews
Cleanliness: 7.34
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 7.83
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 8.61
J
Johanna • solo_traveller • us
10
2026-08-29 • via Nuitee
N
Nicole • couple • us
7
2026-08-28 • via Nuitee
M
Mi • couple • us
9
2026-08-24 • via Nuitee
T
Tammy • solo_traveller • us
10
2026-08-23 • via Nuitee
K
Kyebok Lee • family_with_children • kr
10
Pros:

버클리 대학교로 이동이 편한 위치에 있고 가성비 훌륭한 호텔이라고 생각이 됩니다.

2026-08-20 • via Nuitee
D
David • couple • us
10
Pros:

The view

2026-08-16 • via Nuitee
C
Cynthia • couple • us
8
Adequate hotel near amenities
Pros:

Great location & able to walk to shops, marina; free bus to BART nearby

Cons:

Mediocre and expensive breakfast; very mediocre coffee; limited snack options for purchase: all processed foods, no fresh fruit.

This hotel’s access is not secure or safe - guests should only be able to access elevators with their room keys. Anyone can access hotel elevators without a guest key, especially since the hotel is located near I-80.

2026-08-11 • via Nuitee
S
Shari • solo_traveller • il
7
Cons:

התאורה בחדר לא מספקת אור במקומות הנדרשים; מכונת קרח מיוץ לדלת משמיעה רעשים כל הזמן; הרעש מכביש 880 חזק מדי- הייתי צריך לבקש לעבור לצד השני של הבניין

2026-08-09 • via Nuitee
R
Robert • couple • us
10
Pros:

Really enjoyed the bay and city view and being on that side of the hotel minimized any traffic noise plus the location was very convenient! It was also really nice having a small but well stocked mini mart on site.

Cons:

The upper floor room was very clean and quiet and the bed was really comfortable but the pillows offered little if any support.

2026-08-08 • via Nuitee
R
Raghad • solo_traveller • sa
7
Pros:

قضيت ليلة واحدة، الغرفه شرحه والسرير مريح والطاقم جدا ودود واخلاقهم عالية، الحمام مساحته كبيرة ونظيف جدا

Cons:

تحتاج الملاءات السرير الى تنظيف اكثر، والغرفة فيها ريحه شوي مزعجة مو كثير ماعرف هي من السرير او من ايش.
المكيف صوته عالي ومزعج
العزل ليس قوي اللي بجنبي كانوا مزعجين وكنت اسمع محادثاتهم بالتفصيل

2026-08-06 • via Nuitee
J
Jocelynne • solo_traveller • us
10
2026-07-25 • via Nuitee
B
Bobbie Bisarski • solo_traveller • us
1
AC broken
Pros:

The location is convenient.

Cons:

I arrived at 10:30 pm. The thermostat was stuck on 90^o F for the AC. I was more comfortable when I just turned it off, because it was 55^o F outside. But of course I couldn't open a window. I called the front desk, but the hotel was full, so I couldn't change rooms. I can't believe that a previous guest did not call (it was July) and complain. I was to stay two nights, left after one. But, the story has a happy ending, I found a gorgeous Airbnb in the hills of Oakland, Montclair, for half the price of the Hilton.

2026-07-22 • via Nuitee
T
TravlnTwins • Solo travel • Tacoma, Washington
4
No hot water
Pros:

A very so so stay. With a very large problem - no hot water at night. Ran the taps for a very long time thinking it was a high floor issue. But no hot water could be found either night of my stay. I did get morning hot water (not super hot) but very low water pressure throughout the stay. Upper floor rooms on bay view side - also need to keep drapes drawn or the afternoon sun makes the room a sauna. The AC could not keep up. The AC also turned off randomly.

2026-07-19 • via Tripadvisor
A
Alfonzo • extended_group • us
10
I will be back!!!!
Pros:

The breakfast was spot on , location was great

Cons:

Nothing that I could think of

2026-07-18 • via Nuitee
S
Sammy • solo_traveller • us
6
Pros:

I like the location. Close to freeway.

Cons:

7/9 I to Gina , I was very upset when I went to room at 11.30 PM 7/8 there was no clean towels and no One clean the bed. The toilet was unsanitized.I never seen like this. Hilton is 5 star hotel. I used to work for Ecolab for 8 yrs in Indonesia and LA. Also owned travel agent in Bandung, Indohesia and the US My wife used to work at JAL, JKT and ANA in the US for 21 yrs.

2026-07-14 • via Nuitee
M
Mary • solo_traveller • us
10
2026-07-14 • via Nuitee
M
Michelle • couple • us
7
Cons:

The cleaning staff knocked on my door at 9am to clean my room, Check out isn’t until noon.

2026-07-13 • via Nuitee
D
Dolores • couple • us
4
2026-07-12 • via Nuitee
L
Lalah • couple • ph
3
2026-07-06 • via Nuitee
A
Adrienne • family_with_children • us
10
Pros:

everything was10/10

Cons:

nothing.

2026-07-06 • via Nuitee