Hilton Garden Inn San Francisco/Oakland Bay Bridge

Hotels
•
Hilton Garden Inn
8.3 (734 reviews)
1800 Powell Street , Emeryville , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Cozy rooms
Spectacular views
Cons:
Housekeeping issues
Noisy guests
Limited breakfast variety
Uncomfortable bed

Categories

Cleanliness
7.34
Several reviews noted issues with room cleanliness, including an empty conditioner bottle and funky smells in hallways.
Service
9.31
Most reviews highlighted helpful and friendly staff, improving the overall service rating.
Location
9.35
Location was praised in most reviews, particularly for its convenience and proximity to attractions.
Room Quality
7.8
Rooms were described as cozy, but some guests experienced discomfort due to noise and unfulfilled housekeeping.
Amenities
7.83
Amenities not clearly highlighted; some guests used few due to short stays, impacting the score.
Value for Money
8.29
Overall, guests felt the hotel provided a fair experience for the price, though some felt it lacked in certain areas.
Food and Beverage
7.84
Breakfast received mixed reviews with limited variety over multiple days.
Overall Experience
8.61
General experiences were mixed, with many positive aspects outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:33

Property Description

Modern Amenities
The Hilton Garden Inn San Francisco/Oakland Bay Bridge boasts a modern fitness centre, complimentary shuttle service, and free WiFi in all rooms.

Dining Options
Guests can enjoy traditional American dishes at the on-site Great American Grill for breakfast, lunch, and dinner, or unwind with drinks and appetizers at the Pavilion Lounge.

Convenient Location
Located just off I-80 and I-580, this hotel offers easy access to Bay Street shopping and dining, Claremont Country Club, and Oakland International Airport.

Book your stay at Hilton Garden Inn San Francisco/Oakland Bay Bridge now to experience comfort and convenience at its finest.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OAK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 28 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 734 reviews
Cleanliness: 7.34
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 7.83
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 8.61
J
Jocelynne • solo_traveller • us
10
2026-02-14 • via Nuitee
O
Oleksandr • solo_traveller • ca
9
2026-02-13 • via Nuitee
K
Kelani • couple • us
10
2026-02-11 • via Nuitee
S
stacy • family_with_children • us
10
Pros:

The staff provided exceptional service. Raguel especially provided exceptional customer service! She assisted me with changes to my reservation as well as an adjustment to my room to accommodate my physical limitations. She also assisted me with how parking works.

Cons:

The fact that I had to check out!

2026-01-26 • via Nuitee
N
nancy • couple • us
9
Pros:

Friendly staff, clean room, view and good food.

Cons:

Everything was great

2026-01-24 • via Nuitee
J
Jacky • couple • us
9
2026-01-21 • via Nuitee
G
Gregory • couple • us
10
2026-01-19 • via Nuitee
K
Keshab • family_with_children • us
8
2026-01-19 • via Nuitee
R
Ronnisha • couple • us
10
2026-01-19 • via Nuitee
G
George • couple • us
10
Pros:

view

2026-01-19 • via Nuitee
N
Nicole • family_with_children • us
9
Comfortable, welcoming, and clean.
Pros:

Friendly staff, after experiencing the worst possible treatment at the Hyatt place across the street. The room was nice, and clean. The breakfast was delicious & they had friendly staff working in there as well.

Cons:

That you have to pay for parking, however it was less than the Hyatt place was charging.

2026-01-19 • via Nuitee
M
Marvin • couple • us
9
2026-01-19 • via Nuitee
L
Leanna • couple • us
10
2026-01-15 • via Nuitee
K
Kang • solo_traveller • us
7
Pros:

The staff are friendly.

Cons:

I was bitten by a bug in bed.

2026-01-13 • via Nuitee
P
Parker • couple • us
10
Had a great mom and dad get away for the weekend.
Pros:

Great staff and beautiful location

Cons:

Super windy outside but can’t control that

2026-01-10 • via Nuitee
S
Susan M • extended_group • us
10
I chose the perfect location, at the perfect price, and was perfectly happy!
Pros:

I LOVED THE LOCATION....That is always most important to me! Price was a good value, the room was clean, and the staff was friendly and helpful. You can beat that!

Cons:

No complaints or disappointments!

2026-01-08 • via Nuitee
V
Vanessa • couple • us
10
2026-01-08 • via Nuitee
J
Jocelynne • solo_traveller • us
10
Excellent as always will be staying again thank you.
Pros:

I stay here often for business and it never disappoints.

Cons:

Nothing. I love it every time.

2026-01-07 • via Nuitee
J
Jonathan • couple • us
10
Overall it was a great stay. Absolutely loved the property
Pros:

Very clean and great view of the bay

Cons:

Had to pay 30 dollars for parking

2026-01-05 • via Nuitee
C
Claudia • family_with_children • us
4
Next time I'll stay somewhere else:)
Pros:

It was nice to have a little store with snacks connected to the lobby.

Cons:

Staff could have been friendlier. The hotel is just old and could use some updating. Just didn't have a good vibe overall. The bed and pillows were uncomfortable. The towels were rough. Ice machine didn't work on my floor. The added cost of parking is ridiculous. I could have stayed at a holiday inn express that was updated with free parking and breakfast!

2026-01-04 • via Nuitee