Hilton Garden Inn San Francisco/Oakland Bay Bridge

Hotels
•
Hilton Garden Inn
8.1 (653 reviews)
1800 Powell Street , Emeryville , US
+1 510-658-9300

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Convenient location (near BART, shops, marina; bay/city views)
Friendly and helpful staff
Clean facilities and quiet rooms on some floors
On-site mini-mart and convenient parking availability
Tasty on-site restaurant noted by some guests
Cons:
Expensive parking fees
Mediocre and pricey breakfast; poor coffee
No ice machines and some missing toiletries
Uncomfortable beds/pillows in several rooms
AC/thermostat issues and occasional strong road noise
Confusing check-in/parking signage and unsecured elevator access reported

Categories

Cleanliness
8.4
Generally reported as clean (multiple notes of 'facilities are clean' and 'upper floor room was very clean'), though a few guests noted issues with sheet cleanliness and occasional odors.
Service
9
Staff is frequently described as friendly, kind and patient; a few reports of unfriendly reception staff or limited help when rooms were unavailable at late check-in.
Location
9.2
Location is repeatedly praised—close to shops, marina, BART, easy freeway access and good bay/city views—though proximity to I-80 contributes to traffic noise for some rooms.
Room Quality
7.2
Mixed room quality: some rooms described as comfy and quiet, but multiple complaints about uncomfortable beds/pillows, the need for upgrades, loud AC or road noise and at least one stuck thermostat incident.
Amenities
7.3
Amenities are mixed: convenient parking and an on-site mini-mart praised, but guests noted no ice machines, no toiletries in some cases, limited snack options and confusing check-in signage/area.
Value for Money
7.2
Value is seen as mixed—some call it good value for location, but several guests cite expensive parking, pricey and mediocre breakfast and unexpected fees reducing perceived value.
Food and Beverage
7.3
Food and beverage received mixed feedback: one guest praised a tasty restaurant, but breakfast was described as mediocre, expensive, with poor coffee and limited fresh options.
Overall Experience
9.2
Overall impressions trend positive due to location, helpful staff and generally clean rooms; however, notable negatives (parking costs, some room/amenity issues, noise/AC problems) tempered some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:01

Property Description

Modern Amenities
The Hilton Garden Inn San Francisco/Oakland Bay Bridge boasts a modern fitness centre, complimentary shuttle service, and free WiFi in all rooms.

Dining Options
Guests can enjoy traditional American dishes at the on-site Great American Grill for breakfast, lunch, and dinner, or unwind with drinks and appetizers at the Pavilion Lounge.

Convenient Location
Located just off I-80 and I-580, this hotel offers easy access to Bay Street shopping and dining, Claremont Country Club, and Oakland International Airport.

Book your stay at Hilton Garden Inn San Francisco/Oakland Bay Bridge now to experience comfort and convenience at its finest.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OAK

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 653 reviews
Cleanliness: 8.4
Service: 9
Location: 9.2
Room Quality: 7.2
Amenities: 7.3
Value for Money: 7.2
Food and Beverage: 7.3
Overall Experience: 9.2
S
Shelby • solo_traveller • us
8
Pros:

It was easy to access off the freeway and had ample parking.

Cons:

Driving up initially to check in was not clear - where to park when checking in. The caution tape everywhere made it confusing, especially late at night when arriving after hours.

2026-10-30 • via Nuitee
P
Paulina • couple • us
8
2026-10-29 • via Nuitee
M
Michele • family_with_children • us
10
2026-10-27 • via Nuitee
R
Robert • couple • us
10
2026-10-19 • via Nuitee
K
Khan • couple • us
3
Pros:

Nothing much.

Cons:

Staff, breakfast, no toileteries, no room service.

2026-10-18 • via Nuitee
W
William • solo_traveller • us
3
2026-10-17 • via Nuitee
K
Kayla • couple • us
6
Needed something in a pinch. It wasn’t terrible. Location was close enough to what I needed.
Pros:

Staff is friendly. Facilities are clean.

Cons:

Room needs upgrading. Bed was not comfortable.

2026-10-15 • via Nuitee
A
Antonio • solo_traveller • de
8
Pros:

Die Lage des Hotels zur Nähe von San Francisco

Cons:

Das Personal an der Rezeption war nicht gerade freundlich.

2026-10-10 • via Nuitee
O
Onna • solo_traveller • us
9
excellent
Pros:

Lovely staff - kind and patient

Cons:

No ice machines. Had to go to the bar to get ice

2026-10-07 • via Nuitee
Y
Yeraldine • solo_traveller • us
9
2026-09-14 • via Nuitee
M
Manning • solo_traveller • us
9
It was awesome just for a quick getaway
Pros:

The property was great would definitely stay here again

Cons:

N/a

2026-09-12 • via Nuitee
M
Mohamed • couple • us
8
2026-09-11 • via Nuitee
L
Leslie • couple • us
10
2026-09-09 • via Nuitee
K
kendall • couple • us
8
2026-09-07 • via Nuitee
H
Hirotomo • couple • us
5
パーキング　が　60ドル　高かった
Cons:

朝食が付いてとあったが、別料金とは
思わなかった！

2026-09-03 • via Nuitee
T
Tex • solo_traveller • us
10
Comfy stay in Emeryville
Pros:

Handy location, clean facilities, friendly staff, convenient parking, tasty restaurant, comfy room and bed.

Cons:

All good.

2026-09-01 • via Nuitee
J
Johanna • solo_traveller • us
10
2026-08-29 • via Nuitee
N
Nicole • couple • us
7
2026-08-28 • via Nuitee
M
Mi • couple • us
9
2026-08-24 • via Nuitee
T
Tammy • solo_traveller • us
10
2026-08-23 • via Nuitee