Ashmore Inn and Suites

Hotels
•
Independent
8.4 (1684 reviews)
4019 S Loop 289, Lubbock, Texas, 79423 , Lubbock , US
1-806-785-0060

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Pets allowed

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Picnic area
Fitness facilities
Conference space
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Fair pricing
Cons:
Dirty rooms
Rundown facilities
Issues with amenities

Categories

Cleanliness
7.15
Several guests mentioned dirty rooms, cockroaches, and issues with bed sheets.
Service
9.65
The staff received compliments for friendliness and assistance.
Location
9.65
Location was frequently praised for convenience and accessibility.
Room Quality
6.65
Rooms described as rundown, with issues including broken amenities and poor maintenance.
Amenities
8.15
Some amenities received praise, but significant complaints about missing kitchen items.
Value for Money
8.65
Fair pricing noted, but quality concerns affect perceived value.
Food and Beverage
8.65
Breakfast location praised, but limited options reported.
Overall Experience
8.65
Mixed experiences with guests noting both enjoyable and disappointing aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:22

Property Description

Luxurious Amenities
Indulge in the outdoor pool, spa tub, and 24-hour fitness center. Enjoy complimentary Wi-Fi, self-serve breakfast, and access to a banquet hall.

Business and Event Facilities
Benefit from the 24-hour business center, wired internet, and ample event space. Perfect for conferences, meetings, or special occasions.

Convenient Location
Explore nearby attractions like South Plains Mall, Lubbock Premiere Cinema, and the United Supermarkets Arena. With easy access to the airport and major landmarks, your stay at Ashmore Inn and Suites will be memorable.

Book now for a delightful and accommodating experience at Ashmore Inn and Suites in Lubbock!

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBB

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

8.4
Based on 1684 reviews
Cleanliness: 7.15
Service: 9.65
Location: 9.65
Room Quality: 6.65
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 8.65
Overall Experience: 8.65
Z
Zina • couple • us
5
2026-04-03 • via Nuitee
Z
Zina • couple • us
5
2026-04-03 • via Nuitee
S
Shellia • extended_group • us
7
Great price and location. Need better housekeepers/cleaning staff.
Cons:

Our room was not clean...AT ALL!!! There were long black hairs in the sink and the bathtub. (My friend & I have short light hair). The sheets had not been washed. There was mascara (or some type of cosmetic) on the pillows and sheets. The floors were not vacuumed. The tables and countertops were sticky. It was quite dirty.

2026-03-30 • via Nuitee
J
Jeffrey • family_with_children • us
10
Pros:

The whole place is wonderful! Staff,room, all the extras just amazing!

Cons:

Loved everything

2026-03-30 • via Nuitee
N
Nix • family_with_children • us
8
2026-03-30 • via Nuitee
K
Kara • family_with_children • us
3
Probably wouldn’t stay again.
Pros:

The location was ok

Cons:

There was no one at the front desk when we went in just a sign that said they would be back in a few minutes. They were helping another guest, Once she did come to the daycare, she got us checked in quickly and was polite
Our room was not very clean not very clean.
Our refrigerator was iced over so bad the door would not shut. We had food and drinks that we needed to put in the refrigerator so I spoke to the girl at the desk and she said there was nothing she could do. She then said I could unplug it and when I mentioned it might melt in the floor she gave a few extra towels.
There was one ice machine on the first floor
There was also no elevator

2026-03-29 • via Nuitee
L
Lisa • couple • us
1
The staff and facility manager was HORRIBLE,!
Cons:

Everything
The Television didn't work the staff came with no shoes on his feet.
The bathroom toilet didn't work.
The room was dusty.
The Manager and staff was Horrible !!!!
I will never stay here again...

2026-03-29 • via Nuitee
V
Veronica • family_with_children • us
10
2026-03-29 • via Nuitee
A
Ashley • couple • us
3
Pros:

Price

Cons:

Originally Was booked into a room that had someone in it. Rooms were very outdated and not clean. Get what you pay for

2026-03-28 • via Nuitee
C
Cecelia • family_with_children • us
3
Pros:

The room was dirty, not enough towels. Linen stained needs to be replaced. Room needs to be updated.

2026-03-28 • via Nuitee
Y
Yoania • couple • us
5
Acceptable
Pros:

Near so many restaurants

Cons:

Could not change the TV channels, poor TV signal , the Bussines area was close in order to have access client have to ask the stuff to open it and no printer neither

2026-03-27 • via Nuitee
S
Silvestre • family_with_children • us
10
2026-03-26 • via Nuitee
S
Silvestre • family_with_children • us
10
2026-03-25 • via Nuitee
T
trosclair • solo_traveller • us
8
2026-03-24 • via Nuitee
C
Castro • family_with_children • us
7
2026-03-23 • via Nuitee
J
June • couple • us
5
2026-03-22 • via Nuitee
A
Austin • couple • us
8
2026-03-21 • via Nuitee
B
Berlinda43 • solo_traveller • us
9
Pros:

Every time I stay here my stay is excellent the place and staff are excellent I have another get away planned in April 17-19 and I plan to stay here also

Cons:

I really didn't have anything to complain about

2026-03-21 • via Nuitee
T
Toni • couple • us
4
Cons:

Hard to find - put their number address on your site. Bathroom sink stopped up
Changed our reservation from two beds to one

2026-03-18 • via Nuitee
T
THERESA • solo_traveller • us
7
It was good.
2026-03-18 • via Nuitee