Courtyard New Haven at Yale

Hotels
Courtyard by Marriott
8.1 (629 reviews)
30 Whalley Avenue , New Haven , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Location
Room quality
Cons:
Parking fees
Breakfast selection
Housekeeping efficiency

Categories

Cleanliness
7.99
Room was clean, but some comments about overall housekeeping efficiency.
Service
8.46
Staff are friendly and accommodating, with quick service for requests.
Location
8.5
Great location for Yale and clean surroundings.
Room Quality
8.45
Rooms were comfortable and spacious.
Amenities
7.98
Some amenities received positive remarks, but parking fees were a concern.
Value for Money
7.44
Hidden parking fees affect value perception.
Food and Beverage
7.49
Breakfast selection could be improved.
Overall Experience
8.46
Positive overall experiences with key issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:13

Property Description

Luxurious Accommodations

Indulge in the modern comfort of each room at Courtyard New Haven at Yale, complete with high-speed internet, upscale amenities, and elegant marble and granite bathrooms.

Vibrant Lobby and Dining

Relax and dine in style at the redesigned lobby and on-site restaurant, The Bistro, offering a range of breakfast options and delectable dinner choices, complemented by Starbucks® coffee and handcrafted cocktails.

Premium Facilities

Take advantage of the hotel's media pods, home theater, 24-hour business and fitness center, and versatile meeting spaces, ensuring a productive and enjoyable stay.

Book now to experience the perfect blend of luxury and convenience at Courtyard New Haven at Yale!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HVN

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 25 per day.

Location

Guest Reviews

8.1
Based on 629 reviews
Cleanliness: 7.99
Service: 8.46
Location: 8.5
Room Quality: 8.45
Amenities: 7.98
Value for Money: 7.44
Food and Beverage: 7.49
Overall Experience: 8.46
A
Adriano family_with_children br
8
Pros:

Large and comfortable room. The staff is very kind and attentive.

2026-03-07 via Nuitee
M
Marion couple us
10
Great
Pros:

It was very nice and pleasant

Cons:

It doesn’t have a pool

2026-03-03 via Nuitee
M
MercuryRev101 Business
10
Excellent stay!! Michelle at the Front Desk was fantastic!
Pros:

Michelle at the front desk was very kind and helpful, excellent customer service! The hotel room was clean and the bartender in the lobby was very personable and provided excellent service! Looking forward to my next stay here!

2026-02-28 via Tripadvisor
D
Don family_with_children us
8
Cons:

The temperature in the room could not be controlled. It was incredibly hot what the temperature over 80°?

2026-02-28 via Nuitee
C
Christopher family_with_children us
8
2026-02-22 via Nuitee
2
232kennedyg Business
8
THANK YOU MICHELLE at FRONT DESK!!!
Pros:

1st and foremost I want to give a shout out to Michelle at the front desk. Kind and smiling - went above and beyond. Actually booked MORE rooms at this hotel due to her kindness and patience. Would have given hotel rating a 5 but the parking was an issue . drove around the parking lot for 30 minutes at 11 at night to find a spot . Had to park in space that wasn't a spot and was concerned all night about a tow. Other than that great hotel and everyone super pleasant!

2026-02-16 via Tripadvisor
B
briannea646 Family
10
Outstanding Hospitality and Impeccable Service
Pros:

From the moment we arrived, we were greeted with exceptional warmth and professionalism. The entire staff was friendly, courteous, and truly attentive, making us feel welcome throughout our stay. The hotel’s atmosphere was inviting, and the rooms were spotless, clean, and very comfortable.

A special thank you to Michelle, who made the check-in process seamless and stress-free. She was incredibly accommodating, flexible, and genuinely pleasant, setting the perfect tone for our visit. This hotel exceeded our expectations, and I would highly recommend it to anyone looking for excellent service and a comfortable stay. We will definitely be returning!

2026-02-06 via Tripadvisor
C
christinamB9234PZ Family
10
Great hotel to stay at
Pros:

We are long time Marriott Bonvoy members and this location was one of the best! They had great communication through the app and in person. This is actually the second weekend in a row we stayed here.

The hotel is very clean and well maintained from the lobby to elevator to hallways and room. Very cozy feel to rooms which were spacious as well.

The housekeeping staff was one of the friendliest and happiest I’ve ever met.

I was impressed that the front desk staff remember my name so quickly.

They had a fun hot chocolate bar out for the cold weather!

Great location right near Yale University. Should we be back in the area we’d definitely stay here again.

2026-02-01 via Tripadvisor
H
Haley Sophia couple us
10
2026-01-29 via Nuitee
S
Sai charan solo_traveller us
2
Cons:

I saw bugs in the bathroom

2026-01-26 via Nuitee
Z
Zahire couple us
1
It’s wasn’t the best I stayed better and for it to be that expensive and shitty at the same time, makes no sense!
Pros:

Hot chocolate was in the lobby.

Cons:

They put my room all in the way in back of the hotel and then tried to tell me they couldn’t check me out and I had to go through booking.com or else I would have to pay again even though I already did!! The bathroom wasn’t cleaned all the way man and that’s disgusting. Finding hair in the shower is something I don’t want to worry about when traveling especially when it’s not my hair…

2026-01-22 via Nuitee
C
Corinne extended_group us
8
2026-01-20 via Nuitee
C
Charles couple us
7
Pros:

Location

Cons:

Old profile

2026-01-20 via Nuitee
M
Matthew extended_group us
7
Pros:

Easy check-in

Cons:

The parking fee needs to be eliminated

2026-01-20 via Nuitee
E
Elisabeth family_with_children at
7
Nice Place if you want to be close to Ysle University
Pros:

Nice location, close to Yale University (Old Campus, Morse)

Cons:

The windows have no soundproofing. The street was extremely loud at night.; siren, loud cars or motorcycles.

2026-01-19 via Nuitee
S
Susan couple us
4
Pros:

Rooms had peeling paint , warped doors, dirty windows. One of the two elevators was out of service. It is in a very noisy location

2026-01-19 via Nuitee
N
Nikolaos solo_traveller us
8
Just a one-night stay, all my needs were met.
Pros:

The room was great. I was only there for one night and did not have a chance to explore more areas (i.e. gym). I liked the personal "welcome" with my name on the tv. The parking garage was convenient as well. Very polite staff at the front desk (Nathaniel & Andrew).

Cons:

There were several homeless people in close vicinity to the hotel.
Not a big deal, but for some reason the television in my room (820) was very dark.

2026-01-19 via Nuitee
S
Stacie family_with_children us
8
Pros:

Like that breakfast was included but didn’t get a chance to eat unfortunately. Hydrangeas out front looked great!!

Cons:

Liked that parking was available but not that it wasn’t included with the room price.

2026-01-19 via Nuitee
C
Carolyn solo_traveller us
1
Pros:

Nothing

Cons:

Nothing

2026-01-19 via Nuitee
A
Augustin couple us
10
Good stay
Pros:

Good conditions in the room.

Cons:

N/A

2026-01-19 via Nuitee