Crowne Plaza Crystal City-Washington, D.C. by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8 (1076 reviews)
1480 Crystal Drive , Arlington , us

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities near hotel
Cons:
High parking fees
Issues with housekeeping
Room felt dated

Categories

Cleanliness
7.5
Some reviews mention issues with housekeeping and cleanliness.
Service
8.5
Service was described as friendly and accommodating by some guests.
Location
9
Many reviews highlight the great location, convenient to metro and amenities.
Room Quality
7.5
Some guests mentioned rooms felt dated or had issues.
Amenities
8
Amenities generally good, but some expected more like microwaves in rooms.
Value for Money
7.5
High parking fees and general pricing concerns noted.
Food and Beverage
8
Breakfast options received positive feedback, though some found it moderate.
Overall Experience
8
Overall, guests had a pleasant experience despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:18

Property Description

Luxurious Amenities
Experience luxury at Crowne Plaza Crystal City-Washington, D.C. with its on-site restaurants, fitness center, and free WiFi service. Indulge in comfort with guest rooms featuring a 43-inch flat-screen TV.

Convenient Facilities
Equipped with a mini-refrigerator and a coffee maker, the accommodation ensures convenience for guests. Start your day right with a delicious breakfast at The Veranda Café and enjoy dinner in a cozy pub atmosphere at Potomac Social Tavern.

Coffee Lover's Paradise
For coffee enthusiasts, the hotel boasts an on-site Starbucks coffee house, perfect for a quick pick-me-up or a relaxing beverage. Book your stay now and elevate your travel experience at Crowne Plaza Crystal City-Washington, D.C.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DCA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 44 per day.

Location

Guest Reviews

8
Based on 1076 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 7.5
Food and Beverage: 8
Overall Experience: 8
J
John • family_with_children • au
6
Good location but tired and needs updating
Pros:

Location, bed, pillows

Cons:

Hotel is tired and needs updating

Some staff were not pleasant

2026-04-10 • via Nuitee
D
D4132WObrianh • Solo travel
2
1 Star – A Masterclass in “What Not to Do”
Pros:

If you’ve ever wondered what it would be like to stay inside a nightclub… but without the fun, welcome to this hotel.

Upon arrival, I was assigned a room across from what appeared to be an unofficial “hospitality suite” (Room 716). And by hospitality, I mean late-night DJ set. The music was so loud I half expected a cover charge at my door.

The second floor doubled as a public lounge/bar scene, complete with random people drinking their own alcohol like it was a tailgate party. Security? Never heard of it.

Let’s talk elevators. The buttons on the right side don’t work—but there’s no sign telling you that. So you’ll stand there questioning your life choices until you realize the elevator isn’t broken… just selectively cooperative.

My first room was next to the elevator, which means I got to enjoy a complimentary “ding” symphony all night. Add in the massive gap under the door, and I could basically hear full hallway conversations like I was part of them.

No problem, I thought—I’ll just turn up the TV. Except the TV barely worked, and the remote volume button had clearly retired early.

I asked to be moved and specifically requested NOT to be near an elevator. Naturally, I was moved… next to another elevator. And an ice machine this time, just to keep things interesting.

Third room attempt? The key didn’t seem to work—turns out the issue wasn’t the key, but that the door lights didn’t work. At this point, I was impressed. It takes effort to miss on this many levels.

Oh—and the hallways? Constantly decorated with trash. A nice touch if you’re into that “urban landfill chic” aesthetic.

The best part? You can tell by the employees’ reactions that all of this is completely normal to them.

Final verdict: If chaos, noise, and confusion are your thing, this place delivers.
If not… do yourself a favor and stay literally anywhere else.

⸻

If you want it shorter or more aggressive (like a quick Google or Yelp version), I can condense it.

2026-04-06 • via Tripadvisor
A
Alfred • family_with_children • us
1
2026-03-28 • via Nuitee
A
Amanda • solo_traveller • us
9
2026-03-24 • via Nuitee
A
Audrey • family_with_children • us
9
Pros:

Great location, close to the Metro, within walking distance to many food options

2026-03-24 • via Nuitee
A
Anna Misako • solo_traveller • us
7
It was okay.
Pros:

I thought uber would be cheaper to get to the airport

Cons:

It did not offer the shuttle service starting at 3:30 am like I was led to believe.

2026-03-20 • via Nuitee
E
Elrod_10 • Couples • Dover, Delaware
10
Nice room, nice staff, nice location.
Pros:

Writing while staying in a King Bed Junior Suite and car parked on property. Bottom line: Highly recommend this hotel. Details: The HVAC heat is quiet and efficient. Bed is a medium-firm with 4 large, fluffy pillows. We found this bed comfortable. Bathroom is updated with steady water pressure and plenty of hot water. Towels are average plush. Room was in excellent condition for a hotel this age. Chris, at the front desk, made us feel welcomed and ensured our room location was as requested. No issue finding a parking space in their garage. Location is close to restaurants/shops.

2026-03-19 • via Tripadvisor
A
April • extended_group • us
5
2026-03-09 • via Nuitee
S
skier259 • Couples • Spearfish, South Dakota
8
Nice Stay
Pros:

Greeted by friendly front desk staff. Hotel was conveniently located near the airport as well as several places to eat and a Whole Foods Grocery store. The room was clean and comfortable. The on-property Starbucks helped make for a good start to the morning.

2026-03-02 • via Tripadvisor
A
Agma • extended_group • br
9
It was ok.
Pros:

It was ok, compatible with the price.

Cons:

The clerk at the checking was kind of moody.

2026-03-02 • via Nuitee
R
Reyhaneh • solo_traveller • us
6
2026-01-30 • via Nuitee
T
Tonya • couple • us
8
2026-01-30 • via Nuitee
T
Troy • couple • us
10
2026-01-29 • via Nuitee
G
Garret • couple • us
7
A convenient location.
Pros:

Locality

Cons:

Some of the outlets did not work.

2026-01-28 • via Nuitee
L
Lora • solo_traveller • us
8
Greatly located, clean hotel
Pros:

Location; security (had to swipe room key to use elevator to rooms); quiet and clean; conveniently located to restaurants, metro station; CVS and Whole Foods.

Cons:

No microwave in room-friend booked same room type and had microwave; bed was too high, struggled to get into it.

2026-01-20 • via Nuitee
F
Fantasia • solo_traveller • us
8
2026-01-20 • via Nuitee
E
Eugene • solo_traveller • us
8
Pros:

Great location

2026-01-20 • via Nuitee
V
Vilas • family_with_children • in
10
Good hotel, excellent staff
Pros:

The breakfast was excellent.

Cons:

No water bottles in the room. I had to buy from either their tuck shop which was expensive and then got it from walmart. Not great when you stay for 6 days.

2026-01-19 • via Nuitee
H
Herb • couple • us
10
2026-01-19 • via Nuitee
A
Anthony • couple • us
10
2026-01-19 • via Nuitee