Holiday Inn Columbia East-Jessup by IHG

Hotels
Holiday Inn Hotels & Resorts
8.6 (361 reviews)
7900 Washington Blvd , Jessup , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Clean environment
Cons:
Noise from other guests
Some cleanliness issues

Categories

Cleanliness
8.04
Mixed reviews; some guests noted cleanliness issues.
Service
9.01
Guests generally praised the friendly staff and service.
Location
9.05
Convenient location praised by multiple guests.
Room Quality
8.5
Rooms were described as spacious and comfortable.
Amenities
8.53
Amenities including free parking and breakfast received positive feedback.
Value for Money
8.49
Generally good value as noted by guests.
Food and Beverage
8.54
Breakfast and dining options were well-received.
Overall Experience
8.61
Overall positive experiences highlighted by most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:06

Property Description

Modern and Convenient Accommodations

Luxurious Amenities

Dining and Recreation Options

Experience comfort and convenience at its best at Holiday Inn Columbia East-Jessup. Enjoy spacious rooms with free Wi-Fi, plush bedding, and flat-screen TVs. Indulge in contemporary decor with a seating area and work desk, along with an iPod docking station and coffee facilities. Start your day with delicious meals at Julian’s Restaurant & Marketplace. Take a dip in the outdoor pool, hit the fitness center, or utilize the business services. With shopping, dining, and attractions just minutes away, your stay will be both relaxing and enjoyable. Book now for an unforgettable experience.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 9, 2025 until Sun, May 31, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 361 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.61
S
Sharonda couple us
5
Served the purpose, pretty ok stay…
Pros:

I like that the property was close to my job,

Cons:

I did not like the fact that the tub kept filling up while I took a shower. The mattress was kind of hard. I guess housekeeping services aren’t done every day because my second day there the services weren’t done when I returned. The next morning I requested for towels and was expecting someone to bring them, but I was informed to come pick them up from the front desk which was kind of inconvenient. I was really looking forward to breakfast because I heard that it was pretty good but didn’t get a chance. Overall, the property was pretty good.

2026-01-28 via Nuitee
S
Spence couple us
10
2026-01-24 via Nuitee
D
Darwin family_with_children aw
8
2026-01-20 via Nuitee
J
Jonathan family_with_children us
7
Great stay.
Pros:

Beds are comfy

Cons:

Some of the guests

2026-01-20 via Nuitee
G
Gail couple us
8
Overall it was pretty quiet.
Pros:

We are a regular at this Holiday Inn. It's kept clean. The Hotel is in a busy area.

Cons:

Some of the cleaning staff are not friendly. One male maintenance came to check the handle on the toilet we thought wasn't working. He wasn't professional.

2026-01-20 via Nuitee
M
Mariah solo_traveller us
10
My stay at the Holiday Inn was peaceful, comfortable, clean and quiet. I will come again.
Pros:

I love the quiet and peaceful room and atmosphere. I will definitely come and visit again.

Cons:

I have not complaints.
Excellent service and comfortable rooms. The only issue was the heat. The heat in room 224. It would come on and then switch automatically to fan mode. Even though, I would have the system on High Heat.

2026-01-20 via Nuitee
B
Briana solo_traveller us
10
Pros:

My only complaint was there was no complimentary breakfast. I wasn't paying 16.95 for breakfast.
The staff was so friendly and wonderful

Cons:

Breakfast could've been free

2026-01-19 via Nuitee
S
SIDONIE A couple us
8
satisfaisant
Pros:

la variete et le fait d avoir une personne qui s enquerait du service

Cons:

qu il nous soit dit au petit dejeuner qu on aurait du avoir une carte permettant d y avoir acces gratuitement alos que c est ecrit petit dejeuner inclus

2026-01-19 via Nuitee
S
Stephen extended_group us
7
Pros:

The staff at reception were excellent checking in and out. The facility was very clean and well maintained. The gentleman working the bar was strangely unfriendly when met with "hi, how you doing", responding with a hostile "mmm-hmm." Otherwise, nice stay.

2026-01-19 via Nuitee
B
Brigit family_with_children us
8
It has been beautfully updated overall. It was quiet and very very clean.
Pros:

The location was a little difficult to get into and leave from due to the road area, but not completely unnavigable.

Cons:

The biggest issue we had was the water in the shower/tub. It only ran very hot water....the water was scalding and if you turned it up at all it only got even hotter. The sink faucet, while beautiful did not have enough overhang over the sink causing the water to flow back on the sink top. We were not left enough towels and washclothes.

2026-01-19 via Nuitee
S
Sierra couple us
10
2026-01-19 via Nuitee
I
Ivan couple us
8
Good
Pros:

Cleanliness

Cons:

Noisy neigboiring guestrooms

2026-01-15 via Nuitee
R
Rleies family_with_children ca
10
2026-01-12 via Nuitee
D
DeElla family_with_children us
8
2026-01-11 via Nuitee
K
Kaya couple us
7
2026-01-08 via Nuitee
D
Dianne family_with_children us
10
2026-01-07 via Nuitee
S
S.Dab family_with_children us
10
Pros:

Great location and they have EV chargers.

2026-01-05 via Nuitee
E
Edgar solo_traveller us
10
Fue una estancia muy tranquila y relajante
Pros:

Muy bonito y tranquilo

Cons:

Todo me gustó

2026-01-03 via Nuitee
K
Kanayo couple us
9
It was great.
Pros:

The breakfast was great, the buffet had good choice of food, and the location was perfect.

Cons:

We stayed on the ground floor and our last 2 nights were uncomfortable. The people staying above us had kids that kept stomping on the floor and making all sorts of noises making it impossible to sleep. My wife had to go report to the front desk at 11:30 pm the last night, which they agreed to call them to quiet down so we could sleep. Other than that, it was great.

2026-01-01 via Nuitee
T
Theresa couple us
9
Pros:

Room was spacious, comfortable, and clean

Cons:

the bathroom fan needs dusting. Otherwise we didn't have any negative feedback.

2026-01-01 via Nuitee