DoubleTree by Hilton Laredo

Hotels
•
Doubletree by Hilton
5.5 (470 reviews)
800 Garden Street , Laredo , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Everything excellent / Lo mejor
Location
Great customer service
Great overall stay
Cons:
Construction (noise/impact)
Windows not functioning
AC did not cool the room

Categories

Cleanliness
5.5
Standard quality for this hotel tier
Service
6
Customer service explicitly praised in a review: 'The customer service was great.'
Location
6
Mentioned positively as a pro in a review ('Location').
Room Quality
4
Negative comments about windows not operating, AC not cooling, and construction impact on the room.
Amenities
5.5
Standard quality for this hotel tier
Value for Money
5.5
Standard quality for this hotel tier
Food and Beverage
5.5
Standard quality for this hotel tier
Overall Experience
6
Overall positive sentiment in multiple reviews (e.g., 'Lo mejor', 'Great overall stay').
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Convenient Location and Amenities

This non-smoking hotel in downtown Laredo, Texas, just off I-35, offers free WiFi, an airport shuttle, and features an on-site restaurant, lounge, and outdoor pool.

Comfortable Rooms with Essential Amenities

All rooms at Ramada Plaza - Laredo are warmly decorated and equipped with cable TV, coffee maker, work desk, and iron for a comfortable stay.

Fitness and Business Facilities

Hotel AVA Laredo provides a 24-hour fitness center, a well-equipped business center, and convenient laundry facilities for guests' convenience.

Book your stay at Ramada Plaza - Laredo for a seamless blend of comfort and convenience during your visit to Laredo, Texas.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LRD

Location

Guest Reviews

5.5
Based on 470 reviews
Cleanliness: 5.5
Service: 6
Location: 6
Room Quality: 4
Amenities: 5.5
Value for Money: 5.5
Food and Beverage: 5.5
Overall Experience: 6
J
Josue • couple • us
10
Lo mejor
Pros:

Todo excelente

Cons:

Nada todo estuvo perfecto

2026-09-17 • via Nuitee
E
Edward • solo_traveller • us
10
Great overall stay,will stay there again when I’m
Pros:

Location

Cons:

Construction

2026-06-18 • via Nuitee
E
Enrique • couple • mx
10
2026-05-31 • via Nuitee
V
victor • solo_traveller • us
8
Pros:

The customer service was great

Cons:

The windows certain didn't go up the AC didn't cool the room

2026-05-27 • via Nuitee
A
Ariana • solo_traveller • us
10
2026-05-14 • via Nuitee
M
MANOJ
4
Pros:

1. Not enough elevators, it takes close to 15 mins each time to go up or down,
2. Water pressure for shower is so low it took twice as long to take a shower. Terrible
3. Asked for something they said they will send it but no one e er showed up.
Over all experience poor.

2025-11-18 • via Nuitee
O
Operaciones • family_with_children
8
Pros:

La habitación, estuvo bien, solo que no tuvimos limpieza durante la estancia, el personal muy amable.

2025-11-18 • via Nuitee
D
David
10
Pros:

Staff was amazing and attentive! Rooms were in excellent condition! Beautiful Hotel!

2025-10-24 • via Nuitee
A
Anonymous • young couple • us
1
Bad
2025-05-31 • via Nuitee
K
Kassandra • solo traveller • us
10
Exceptional
2025-05-30 • via Nuitee
G
Gregory • young couple • us
1
it was horrible do not recommend.
Pros:

nothing. everything was horrible

Cons:

the hotel is closed and not open for business at this time so i didn’t get to stay here which also made me have to look around for a new hotel to stay at. it was late when we arrived so not an idea situation.

2025-05-27 • via Nuitee
C
Campos • solo traveller • us
1
Bad
Cons:

Nothing. The hotel premises appeared abandoned. Construction material everywhere. I wasn't notified the hotel was like that. Couldnt get inside the building. Called the front desk no answer. No one was there. Had to call for a refund and book another hotel.

2024-11-04 • via Nuitee
V
Venancio
2
Dirty and noisy stay
Pros:

They are remodeling the hotel so there is a lot of dust and noise everywhere at any time and there are a lot of bugs (cockroaches). Also the contractors are using the same elevator than hosts and they carry up their tools full of dust

2024-09-04 • via Nuitee
P
Pesina • review category business travellers • us
7
Good
2024-08-24 • via Nuitee
A
Acevedo • family with young children • us
2
Very poor
Pros:

N/A

Cons:

A lot of walking, renovations were terrible super hot 🥵

2024-08-18 • via Nuitee
N
Nestor • family with young children • us
7
Good
2024-08-07 • via Nuitee
F
Fred
4
Pros:

they are remodeling this place and 8:00 you hear a lot of drilling banging don't expect to sleep late

2024-08-06 • via Nuitee
J
JoAnn • partner
6
Pros:

The property is currently under MAJOR renovations! Front Desk informed us that they will be complete in November 2024. Until then, i would recommend this property for only a one night stay, as we did. The reservation price did seem to reflect the inconvenience of the construction. The room itself was clean and comfortable.
Front desk staff were absolutely great!

2024-08-02 • via Nuitee
A
Alvarez • review category business travellers • us
6
Pleasant
2024-07-31 • via Nuitee
C
Carlos • friends
2
Pros:

Absolutely atrocious do not stay here whatsoever if there’s any other options take them over this hotel it’s in a awful area the building is under construction and extremely dirty my room was full of drywall residue and smelled horrible there was bullet holes and it was unsafe DO NOT stay here
I checked out after 6 minutes terrible place homeless people all over the parking garage

2024-07-29 • via Nuitee