Holiday Inn Express Boca Raton - West by IHG

Hotels
Holiday Inn Express
7.6 (568 reviews)
8144 Glades Road , Boca Raton , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Convenient amenities
Cons:
Dirty rooms
Poor breakfast quality
Uncomfortable bedding

Categories

Cleanliness
6.9
Multiple mentions of dirty room and dishes contribute to a lower score.
Service
8.9
Positive feedback on front desk and staff interaction.
Location
8.9
Location consistently praised as a strong point.
Room Quality
6.4
Reports of uncomfortable beds and issues with room quality.
Amenities
7.4
Amenities need improvement based on breakfast and beverage observations.
Value for Money
7.4
Offers reasonable value but concerns raised about cleanliness affecting overall perception.
Food and Beverage
6.9
Breakfast received mixed reviews; suggested areas for improvement.
Overall Experience
8
Some positive experiences balanced with significant areas of concern.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:36

Property Description

Convenient Location
Located just off the Florida Turnpike in Boca Raton, the Holiday Inn Express provides easy access to shopping and golf opportunities, making it an ideal choice for leisure and business travelers alike.

Relaxation and Fitness
Guests can unwind by taking a dip in the outdoor swimming pool or staying active at the fitness centre, ensuring a well-rounded and enjoyable stay at the Holiday Inn Express Boca Raton - West.

Modern Amenities
With free WiFi, a complimentary breakfast buffet, and well-equipped guestrooms featuring convenient appliances and entertainment options, the hotel caters to the comfort and convenience of every guest.

Book now to experience the perfect blend of relaxation and convenience at the Holiday Inn Express Boca Raton - West.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PBI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 568 reviews
Cleanliness: 6.9
Service: 8.9
Location: 8.9
Room Quality: 6.4
Amenities: 7.4
Value for Money: 7.4
Food and Beverage: 6.9
Overall Experience: 8
R
Rebecca family_with_children us
7
Pros:

Location was convenient and staff were friendly

Cons:

No elevator to the second floor
Individual AC unit in the room made the room feel humid.

2026-03-26 via Nuitee
H
Hibourahima couple us
3
2026-03-21 via Nuitee
R
Rebecka family_with_children us
10
Clean and comfortable
Pros:

Very clean

Cons:

Elevators were hard to find

2026-03-21 via Nuitee
K
Keishla family_with_children us
10
Pros:

El desayuno y la ubicación

Cons:

Todo perfecto

2026-03-20 via Nuitee
S
Shields Recass family_with_children us
7
2026-03-18 via Nuitee
K
Karla family_with_children us
9
Pros:

El desayuno estuvo muy bueno. Los pancakes riquisimos. El personal muy atento.

2026-03-17 via Nuitee
S
Sarah family_with_children es
4
2026-03-11 via Nuitee
J
James couple us
1
Not worth the money, would never stay there again.
Pros:

Location near HWY 95 and shopping center and restaurants. Coffee machine.

Cons:

Floors in the bath rooms were greasy and dirty. Main Room room floor was also dirty. The air conditioner was way to load, sounded like a train was going through the room. The hallways smelt so bad they put a machine to dispense a scent to cover the smell.

2026-03-11 via Nuitee
R
ricardoserpa couple us
8
Decent for a short stay.
Cons:

More attention to housekeeping. They didn't clean the room in 2 of the 5 nights we stayed there.

2026-03-08 via Nuitee
L
lynde family_with_children us
4
Disappointing. I paid more for what I thought would be a nicer hotel.
Pros:

Pancake machine didn’t work very well.

Cons:

Rooms could have been cleaner. Signage was poor. Morning Staff was always in the office not at the desk. Had to ask for receipt. Door to pool locked is out.

2026-03-07 via Nuitee
V
Viviane couple us
1
Horrible hotel! Horrible staff! Stay away from them!
Pros:

My reservation was ok, fully paid and when I arrived they informed that they didn't have king bed. I accepted two full beds and he told me that unfortunately they didn't have hot water in the building. He even told me that I could change hotel. I arrived at 9:30pm after a long day of work and traveling. I came by train and at that time, how could I find another hotel? I would have an interview at USCIS next day in Palm Beach at 7am and I needed to shower and rest. They were horrible! Unpolite!

Cons:

My reservation was ok, fully paid and when I arrived they informed that they didn't have king bed. I accepted two full beds and he told me that unfortunately they didn't have hot water in the building. He even told me that I could change hotel. I arrived at 9:30pm after a long day of work and traveling. I came by train and at that time, how could I find another hotel? I would have an interview at USCIS next day in Palm Beach at 7am and I needed to shower and rest. They were horrible! Unpolite!

2026-02-23 via Nuitee
H
Harry solo_traveller us
10
Location, price, value and courteous staff were all pluses!
Pros:

Breakfast was good, and location was great!

2026-02-13 via Nuitee
M
Megan couple us
8
Pros:

The front desk attendant was so friendly and helpful

2026-01-29 via Nuitee
L
Larry couple us
10
2026-01-27 via Nuitee
M
Matthew family_with_children us
6
2026-01-21 via Nuitee
J
Jorge family_with_children us
10
Volvería
Pros:

Todo muy bien

2026-01-20 via Nuitee
E
Eric extended_group us
9
Pros:

I was impressed with the front desk host Andres. I found him to especially helpful.

2026-01-19 via Nuitee
W
Wajeh family_with_children us
1
2026-01-19 via Nuitee
J
Jacquelyn solo_traveller us
7
Great value and location needs better lighting and security w doors locked too many ways to access
Pros:

Breakfast was good
Coffee good

Cons:

Better lighted outside and doors from the outside should be locked by security. Not enough security and feeling it’s safe

2026-01-19 via Nuitee
K
Kanesia couple us
8
2026-01-19 via Nuitee