Holiday Inn Express Boca Raton - West by IHG

Hotels
Holiday Inn Express
7.6 (621 reviews)
8144 Glades Road , Boca Raton , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Convenient amenities
Cons:
Dirty rooms
Poor breakfast quality
Uncomfortable bedding

Categories

Cleanliness
6.9
Multiple mentions of dirty room and dishes contribute to a lower score.
Service
8.9
Positive feedback on front desk and staff interaction.
Location
8.9
Location consistently praised as a strong point.
Room Quality
6.4
Reports of uncomfortable beds and issues with room quality.
Amenities
7.4
Amenities need improvement based on breakfast and beverage observations.
Value for Money
7.4
Offers reasonable value but concerns raised about cleanliness affecting overall perception.
Food and Beverage
6.9
Breakfast received mixed reviews; suggested areas for improvement.
Overall Experience
8
Some positive experiences balanced with significant areas of concern.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:36

Property Description

Convenient Location
Located just off the Florida Turnpike in Boca Raton, the Holiday Inn Express provides easy access to shopping and golf opportunities, making it an ideal choice for leisure and business travelers alike.

Relaxation and Fitness
Guests can unwind by taking a dip in the outdoor swimming pool or staying active at the fitness centre, ensuring a well-rounded and enjoyable stay at the Holiday Inn Express Boca Raton - West.

Modern Amenities
With free WiFi, a complimentary breakfast buffet, and well-equipped guestrooms featuring convenient appliances and entertainment options, the hotel caters to the comfort and convenience of every guest.

Book now to experience the perfect blend of relaxation and convenience at the Holiday Inn Express Boca Raton - West.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PBI

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 621 reviews
Cleanliness: 6.9
Service: 8.9
Location: 8.9
Room Quality: 6.4
Amenities: 7.4
Value for Money: 7.4
Food and Beverage: 6.9
Overall Experience: 8
P
PAULO VICTOR LACERTDA DE ASSIS solo_traveller br
7
Pros:

Comprei 2 diárias mas só cheguei no segundo dia. Enviei e-mail dizendo que só chegaria às 8:00 da manhã do Segundo dia mas no entanto deram como cancelado minha reserva tendo em vista eu não ter chegado no primeiro dia. Resultado, tive que pagar uma nova diária.

2026-08-08 via Nuitee
B
Bernadette solo_traveller bs
8
2026-08-07 via Nuitee
N
Natalia family_with_children co
8
Very good option!
Pros:

We like the location, breakfast and beds! Our rooms were clean and comfortable! Parking was easy

Cons:

The swimming pool was not very clean

2026-08-04 via Nuitee
C
camryn family_with_children us
5
Pros:

I liked the location of the facility and the staff were kind

Cons:

I did not love that the shower head was not working properly and it went all outside the shower to where it became a slipping hazard with with a 5 month old. The sink also did not work as we had to take it apart to drain as we needed to use it to wash baby bottles as staff was made aware but could not doing anything to fix the sink same day. Lastly, our sheets looked like there was old blood stained on it and was very nasty to lay in. I have pictures for it.

2026-08-03 via Nuitee
N
Nicoll solo_traveller gb
7
Room had short comings.
Pros:

The location & breakfast were good.

Cons:

There was no hair dryer in the room. The phone in our room didn't work along with the fan in the bathroom. The AC was very noisy.
I have stayed here before & had a much better experience.

2026-07-17 via Nuitee
S
Sergio Eduardo solo_traveller br
8
2026-07-15 via Nuitee
S
Stepan couple us
7
2026-06-23 via Nuitee
D
Dennis solo_traveller us
5
N/a
Pros:

Property ok

Cons:

The beds are not comfortable at all, and the rear, Door, exit, someone, leaf a large rock in the door, which is unsafe, and subject to break in’s. I closed the door properly

2026-06-18 via Nuitee
A
Ashton family_with_children us
1
Wouldn’t come back, very unsanitary. Prefer Hilton.
Pros:

Staff was friendly

Cons:

Cockroaches in room. Very dirty

2026-06-17 via Nuitee
B
Bernadette solo_traveller bs
8
Pros:

Everything

2026-06-17 via Nuitee
G
GEORGE solo_traveller us
10
Pros:

Breakfast

Cons:

Pool pool was small

2026-06-12 via Nuitee
L
Lunette solo_traveller us
10
2026-06-11 via Nuitee
M
Maria family_with_children us
10
I recommend this hotel to anyone
Pros:

Everything was great

Cons:

Everything was good

2026-06-09 via Nuitee
K
KIMBERLY extended_group us
5
2026-06-08 via Nuitee
A
Artem family_with_children ru
9
2026-06-08 via Nuitee
C
Calabrese solo_traveller us
3
Holiday Inn xɓpress was no "Holiday"
Pros:

The Free Breakfast

Cons:

These are just the highlights
Treated rudely by a male front desk employee named Joseph.

The bed in my room should have been replaced years ago. I slept in a deep bowl shaped depression that wreaked havoc on my back.

The air conditioning unit in my room powered on every 20 minutes sounding like malfunctioning jet engine. Imagive being waken up every twenty minutes when you had to wake up at 6am, start with a three hour drive, followed by a full day of work.

Add to all this, the room next to ours had a dog in it and the dog barked everytime someone walked down the hall, everytime a car parked in front of the room. Im severally allergic to dogs and yes even next door that dog caused a reaction and I had to use my inhaler which I haven't used in 13 months but carry with me always.

2026-06-07 via Nuitee
A
Amanda family_with_children us
6
Not the best but decent place to shower & sleep
Pros:

Decent place to shower & sleep

Cons:

Not the cleanest

2026-06-03 via Nuitee
M
Maureen couple gb
9
Enjoyable, friendly and efficient staff. Breakfast however was only just acceptable.
Pros:

Excellent cleanliness and well serviced.

Cons:

Rather difficult access from Baton but we managed, driveway being quite tight.

2026-06-01 via Nuitee
L
Luely extended_group br
10
2026-06-01 via Nuitee
Y
Yoni solo_traveller il
5
It’s a nice place, but I wouldn’t go there for a vacation.
Pros:

The staff was very pleasant and helpful. I complained about the floor. The man at the front desk wrote it down and the clean it at the same day.

Cons:

They should clean the pool more often.

2026-05-29 via Nuitee