Warbrook House Heritage Hotel

Disappointing stay.

The hotel is generally considered a 4* and the grounds are beautiful however but the overall experience fell short - while clean, the room was very tired and in definitely need of a refresh.

Breakfast wasn’t great either - the bacon was very dried up, scrambled eggs were wet and sloppy and overall, the food was sub-standard and not worth paying for. While in the dining area, I overheard another guest complaining about the quality of food.

For such a beautiful building and backdrop, the stay wasn’t worth the money and was overall disappointing.

The room was not cleaned properly - red dust ! on the side table - moths in the towel in the bathroom.
Food very poor in the restaurant.
It’s a shame as the main building is a thing of beauty but the lodges and the food I ordered on the night are very poor. Almost £7.00 for a beer is a little too heavy also.

Room seemed shabby, and in need of a make over, floor and counter top in bathroom was dirty and stained and the bin had not been emptied from previous occupants

Staff we’re really helpful especially the bartender all on his own with functions on in the evening, he didn’t stop once.

The grounds around the property the breakfast and staff very nice

Breakfast and the location

Receptionist who just couldn’t force a smile. Nearly 3pm and the room wasn’t ready. Yet the hotel seemed empty. Cleaners and laundry were all along the corridor where I was sent. Old dirty mattresses in a skip in the car park. Will not be planning to return

Lovely overnight Stay ,Very peaceful with Beautiful Outdoor Areas.10/10

Plenty of free parking. Bar and restaurant on site.

Excellent place

Day reception was very nice and tried to accommodate as much as possible even though checkin wasn't till 3pm.
Grounds were lovely.
However, room was very small and a bit worn for the price. The blinds were held up by pins and it didn't seem like the could be raised or lower.

Very good value for money and excellent breakfast.

Because of the age of the building there was no air conditioning. And only a tiny fan in the round. 10”

I found it was just to unbearable to sleep. Warm day and room above the kitchen. One member of staff said to mention to reception. She said they have a lot of people say about it and they should be doing something about it. Was I was checking out and mentioned to the lady there. She brushed me off and I felt awkward and hurt. She did not care.

Double rooms are only double beds.
No King size beds at all. Every hotel has king size beds!
Not obvious on the booking site, misleading.
Breakfast ends at 09:30 so be warned as they will clear everything straight away.
There isn't any Air Condition in the rooms which get very hot.
The reception staff are very nice.
Not 4☆
Has great potential but suspect the owners have other priorities!

We stayed in this hotel in 2 rooms in July 2025 for 2 nights . Hotel has amazing grounds and beautiful features. Deer and ducks and lovely walks through the ground with giant chess board have been fun.
Breakfast could be improved on by providing more options, such as cheeses. Similarly, on our second day we noticed that the hotel staff stuggled with breakfast when a wedding party has arrived. You had to wait for drinks as there's only one coffee/tea chine and food as they run out quiet quickly of everything.
However, our biggest issue was the bathroom in our hotel room. The bathroom appliences were dated in the rooms and covered in limescale and rust. The biggest problem was the toilet. We noticed on the first night that our toilet didnt flush at all. Which is a problem for a family with 2 children. This was reported to hotel staff and we was ensured it will be sorted and left our key in reception the next day. As we was out in London all day we was hoping to come back to working toilet. This wasnt the case we ended up ringing and reporting the toilet issue again on the second evening. Nothing was done and they didnt offer to move us.
We was lucky we had a second room to use, however the plumbing were barely working there too.
As we checked out upset and dissapointed at our stay we was ensured we would be contacted by manager next day. Its been 2 weeks and we have rang since to never recieve a call back.
Toilet facilities should be in working order in every hotel room !

Because of our timing we weren’t able to partake in food at the hotel at either end of the day. Unfortunate as the breakfast has always been great,
Our room was cool which given the ridiculous heat, was amazing.
The staff, as always were courteous and professional. We will continue to use this venue on our overnight stays in the Reading area.

Stunning location and grounds. The hotel is well presented, staff attentive. Although the restaurant service could be a little better. Apparently there was two menus for the restaurant and we were only offered one. Food was excellent. Super place for walks, relaxing and weddings. We will be hoing back next year for Christmas celebrations.

A very stately establishment set within grounds of some grandeur. I booked a junior suite but failed to determine how it would distance itself from a superior/executive double room. The surrounding area and village proved ideal for a long walk. I was slightly perturbed that the bathroom windows did not have frosting towards the top and felt self-conscious each time I had to use it. The bed itself was very comfortable and provided a solid night's sleep. The shower was nice and powerful. Breakfast provided a great start to the day with a great buffet offering and decent sixed juice glasses for once instead of the thimbles normally provided. It was a lovely stay all told but for the price paid, I expected a little more.

Beautiful location and grounds, let down by inexperienced/ poorly trained staff and poor maintenance. Previously stayed in high end hotels that had been bought and run on the cheap by new owners. I'm not saying this is the case, but it feels like it.

Went for 2 weddings 1 week apart, huge property in 120 acres, Grade II listed gardens. Quality of rooms and service could be better for the price. Helpful staff, but slow service during dining hours. No bottled water in rooms, inadequate plumbing wait for next flush for the toilet, could hear everything from the next rooms and hallways. prepare for Long walk to main event center. Uber taxi was a long wait and on return dropped us far from our rooms. overall nice English open space, but with very limited amenities.