OYO Hotel Dundee By Crystal Lake

Hotels
4.1 (135 reviews)
28610 US-27 , Dundee , US
+1 321-594-7924

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Pets allowed
Facilities for disabled guests
Meeting/banquet facilities
Private parking
See all facilities

Review Highlights

Pros:
Partial refund provided by staff
Cons:
Rooms described as very dirty
Property felt unsafe/sketchy
Several rooms out of service
Strong cigarette smell in room
Poor wifi
Insufficient towels / no towel rack
AC barely cooled
Microwave and coffee not available/working
No breakfast available
Not worth the price / poor value

Categories

Cleanliness
3
Very negative: multiple reviewers describe rooms as insanely dirty, sketchy conditions and strong cigarette smell in at least one room.
Service
8.2
Mixed-to-positive responsiveness: while overall experience and facilities were poor, staff provided a partial refund ($85) which indicates an attempt to resolve issues.
Location
4.1
Not mentioned in reviews; assigned the target overall rating.
Room Quality
3.5
Negative: rooms reported as dirty, some rooms out of service, AC barely cooled, insufficient towels and no towel rack; cigarette odor also noted.
Amenities
3.5
Negative: wifi reported as poor, microwave not working, no coffee available, AC issues and missing basic fixtures (towel rack).
Value for Money
3.5
Negative: reviewers explicitly state the stay was not worth the price; one guest was partially refunded but still felt value was poor.
Food and Beverage
3.5
Negative: no breakfast available, no coffee available and related complaints about basic F&B amenities.
Overall Experience
3.5
Overall negative stay: safety concerns, very poor cleanliness and multiple facility failures dominated the experience despite partial refund.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:01

Property Description

Convenient Location:
Located near several railroad stations and popular attractions like Legoland Florida, OYO Hotel Dundee By Crystal Lake offers easy access to key destinations in Dundee.

Comfortable Rooms:
Relax in guest rooms equipped with modern amenities such as a TV with cable channels, free WiFi, and air conditioning. The private bathrooms feature complimentary toiletries for a pleasant stay.

Nearby Airport:
With Orlando International Airport just 69 km away, traveling to and from OYO Hotel Dundee By Crystal Lake is a breeze.

Experience convenience, comfort, and accessibility at OYO Hotel Dundee By Crystal Lake. Book your stay now for a memorable experience!

Important information:

The property's reception opening hours are from 09:00 to 23:00.

Please note that pets will incur an additional charge of USD 35 per pet, per night.

Please note that an additional charge of USD 30 per hour will apply for early check-in, and USD 35 per hour will apply for late check-out.

The swimming pool is closed from May to June 2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MCO

Location

Guest Reviews

4.1
Based on 135 reviews
Cleanliness: 3
Service: 8.2
Location: 4.1
Room Quality: 3.5
Amenities: 3.5
Value for Money: 3.5
Food and Beverage: 3.5
Overall Experience: 3.5
R
Ray • family_with_children • us
1
Do not stay here it doesn’t feel safe it looks nothing like the listing
Pros:

Nothing

Cons:

Don’t stay here rooms r dirty it looks like a scetchy scam place half the rooms are out of service and the ones that are in service look like just crack heads living here the room r insanely dirty I had to stay I had no other choice I checked out ass soon as I was able too disgusting place

2026-08-10 • via Nuitee
K
Kenneth • couple • us
2
definitely not worth $100. she gave me $85 for the last 2 nights, not worth that either,
Pros:

no breakfast available

Cons:

wifi sucked, one towel for 2 people, AC barely cooled the room while running nonstop, no coffee available micro wave didnt work, no towel rack to hang wet towel on,

2026-07-20 • via Nuitee
C
Cubillos • family_with_children • us
4
Cons:

La habitación tenía Demasiado olor a cigarro

2026-05-30 • via Nuitee
N
ninfa • family_with_children • us
8
Pros:

Was very quiet thanks

Cons:

Air condition needs work only fan was working on room 122 on my night stand didn't complain in the front desk bc as soon I open the room no towels and no shampoo so I call the front desk I was embarrassed to call again the bed makes a lot noise too

2026-03-09 • via Nuitee
M
Mays • couple • us
1
BAD
Pros:

Ac

Cons:

No microwave , no keycard , bad location to pullout , no pool , no room service , no cups

2026-03-04 • via Nuitee
D
Dustin • couple • us
1
2026-02-27 • via Nuitee
V
Victoria • family_with_children • us
1
Rude
Cons:

We were rudely turned away because they didn't have any handicap rooms like I requested.

2026-02-10 • via Nuitee
V
Virgil • couple • us
3
Pictures on booking site is false information room doesn’t look like that
Pros:

Was no breakfast Didn’t like anything. Was no wash clothes or hand towels Pool was now open and it was gross

Cons:

Had to get tv working myself. Needs to update pillows and mattress. Only had one chair in room to sit on.

2026-01-19 • via Nuitee
O
Oliver • solo_traveller • us
10
Pros:

A comfortable stay with a calm atmosphere.
Rooms were well cleaned and maintained.

2025-12-28 • via Nuitee
C
Caleb • solo_traveller • us
10
Pros:

The room was spacious and beautifully designed. Such a cozy place with a warm atmosphere. Everything from check-in to check-out was smooth and pleasant.

2025-12-24 • via Nuitee
W
WILSON • solo_traveller • us
7
2025-12-16 • via Nuitee
J
Jerys • couple • us
1
2025-12-12 • via Nuitee
J
Joseph • couple • us
1
No good
Pros:

No

Cons:

No good

2025-11-12 • via Nuitee
Y
Yuri
6
Pros:

Ok

2025-10-08 • via Nuitee
T
Timothy
2
Disgusted and def never ever ever again
Pros:

Place was filthy no towels in room Bathroom floor mud trails all over the place and the bed was stained I ended up leaving and going to another hotel Also the manager when I told him he said not his problem I said should be clean room and towels You didn’t ask for any Not one towel in the bathroom disgusted

2025-09-28 • via Nuitee
L
Lauren
6
Pros:

The first room that we were provided had a huge gaping hole in the bottom of the door. Huge lizards and bugs were in the room. We switched the second day because they were fully booked on the first day and we had nowhere else to go. They also had zero towels and washcloths in the first room, which makes me think it wasn't even cleaned. Then the second room had one towel, but that was it for our 3 day stay. They also say they have a pool, but it's black and hasn't been cleaned in 5 years I bet. They also have a checkout at 10 AM. I've never seen that at any hotel, so I didn't even think about it when we were leaving at 11. That's so weird.

2025-09-22 • via Nuitee
O
Otis • couple • us
10
2025-08-30 • via Nuitee
M
Mary Diana • family_with_children • cl
2
2025-07-28 • via Nuitee
M
Maurice
2
Pros:

I never got to check in was standing outside for 1hr and 39’mins

2025-07-14 • via Nuitee
D
Doug
2
Not a Pleasant Experience
Pros:

This hotel had king rooms and double queen rooms available on your website. I booked a King room. I drove up to locked doors. When I called the number on the door, a very rude lady came out, no smiles, very angry and said sorry we have no rooms available. But I had just booked 20 minutes prior. I was on the phone with Hotels.com and after 30 minutes they got me a room down the street with another hotel. Beware of this hotel.

2025-07-12 • via Nuitee