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Recreational Amenities
Enjoy the scenic beauty from the rooftop terrace or explore the area by renting bicycles - the choice is yours!
Delightful Dining Options
Savor a meal at the hotel's restaurant or opt for room service during limited hours for a cozy night in.
Modern Comforts and Services
Benefit from amenities like complimentary Wi-Fi, concierge services, and multilingual staff, making your stay convenient and enjoyable.
To experience these exceptional features and more, book your stay at Hotel Crystal Palace in Mussoorie today.
Individually-wrapped food options are available for dinner
Property confirms they are implementing guest safety measures
Only dogs and cats are allowed
Service animals are exempt from fees/restrictions
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for dinner
Property confirms they are implementing guest safety measures
Only dogs and cats are allowed
Service animals are exempt from fees/restrictions
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Guest accommodation is sealed after cleaning
Contactless check-out is available
Gloves are available to guests
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Guests are provided with free hand sanitizer
Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Staff temperature checks are conducted regularly
Cashless transactions are available
Masks are available to guests
No elevators
Individually-wrapped food options are available
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Staff wears personal protective equipment
Pets allowed
Temperature checks are available to guests
Property does not offer onsite COVID-19 testing
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Food service has been amended for enhanced safety
Property follows sanitization practices of Safe Travels (WTTC - Global)
Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
Property is cleaned with disinfectant
Property follows sanitization practices of Operational Recommendations for Hotels (FHRAI - India)
Property follows sanitization practices of CovidClean (Safehotels - global expert)
Individually-wrapped food options are available through room service
Social distancing measures are in place
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Professional property host/manager
Protective clothing is available to guests
Contactless check-in is available
No cribs (infant beds) available
Property follows sanitization practices of SGS (3rd party expert - Global)
Property confirms they are implementing enhanced cleaning measures
Property does not require health documentation at check-in
Shield between guests and staff in main contact areas
Service animals are allowed
Masks are compulsory at the property
It is a decent stay option but far away from mall road. I stayed in Luxury suite but it was nit luxurious as per 3* star hotel standards. Tea/ Cofee/ Complimentary water bottle/ hand towel were missing in the room. Intercom was not working. Staff was cooperative and served good food
Positives:
Situated around 20 minutes of walking climbing the Hill near Mall Road
Provide complementary shuttle 3 times in a day to drop at the Mall Road
Food at restaurant is OK with good view of Valley at Top Floor
Hotel staff talks politely
Negatives:
I stayed 5 nights in deluxe room and always found foul smell in their bathroom
Size of bathroom is small
Poor Internet connection with lot of fluctuation
Water Pressure in bathroom is not good
Towels and bed sheets are dirty
If main electricity is gone you cannot use Gyster and have hot water in bathroom
Found Ants and Cockroaches in room floors due to poor cleaning of rooms
Size of room is small and cannot accommodate extra bed properly
Family channels likes colors and other movie channels are not subscribed in TV
It's a lovely hotel. Best location, best view and best services. Staff is very cooperative. Always ready to assist you. Rooms are quite spacious, location is awesome. All rooms are valley facing. Food, Buffet breakfast is also up to the mark. Every one visiting mussoorie should book this hotel in advance. :)
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