Renaissance Paris Vendome Hotel

We stayed at the Renaissance Paris and overall had a good experience. The location is truly phenomenal — close to major sights, great restaurants, and easy transportation. It’s the kind of spot that makes exploring Paris effortless, and for that alone, the hotel has a lot of value.

The staff was friendly and helpful, and we appreciated the warm service throughout our stay.

The hotel itself, however, is very old and a bit run down in areas. You can feel the history of the building (which is charming in some ways), but there are definitely spots that could use refreshing. From what we’ve heard, the property is currently under renovation, which is promising and hopefully means a much-improved guest experience in the near future.

That said, the comfort, the service, and especially the unbeatable location made it a solid stay — and once the renovations are complete, this hotel has the potential to be truly exceptional.

Overall: a very good base for exploring Paris, with upgrades on the horizon.

How this hotel is even a "5 star" hotel is simply deceptive and a joke. I stayed here for a work conference and even though the location is great (right next to the tuileries garden and the place vendome), there is nothing left to be desired. It seemed that the owners just cannot be bothered to maintain this hotel and it really showed.

1. main revolving doors not working and never once been fixed during our stay
2. shower stalls are perpetually clogged, needed to be unclogged and pumped daily
3. tap in handwash basin misaligned so water keeps spraying everywhere everytime you wash your hands
4. WC is also clogged, we complained and the plumbers came to fix
5. panel above WC falls off everytime you flush, never mind i just pushed it back in.
6. the lifts didnt work 2 out of 3 days. On the morning of departure i had to carry my suitcases down the emergency stairwell!!
7. the doors and walls are thin and you can hear every noise and footstep outside.

TOTALLY APPALLING. AND FOR 500 EUROS A NIGHT A COMPLETE RIPOFF.

What a great hotel! Location is excellent. Quick walk to the Louvre, Notre Dame, Ste. Chappelle and Arche de Triumphe. And the staff is excellent. If you meet Eric the concierege, say hi to him for me. He gave us great tips like going early to the train station Le Gare De Leon for our nonstop train to Avignon. He said we could enjoy a beverage or snack in Le Train Bleu, a restaurant featured in Murder on the Orient Express movie. What a great tip! The restaurant is quite a surprise in the middle of the train station! You have to see the ceilings to believe it! Eric got a big kick out of our car for a Paris tour, a tiny Citroen. He went out to talk to our driver and was really smiling! As Marriott Platinum Elite guests, we enjoyed 2 free $35 breakfast buffets every morning which was good news/bad news - delicious and I hope the calories didn't count! And the bartender was a delight to watch - a true professional. All in all, an excellent stay!

The entrance is slighltly narrow to us who carrying the big luggage. However, the staff is so kind on assisting us, carrying the luggages from the entance to our room. I really appreciated on this service.

Amazing staff!

At the end of a trip to Italy, my wife and I stayed at the Renaissance hotel for two nights. The room was supposed to be a deluxe king room. The price was just over $1000 per night. The first room they asked us to stay in Was probably about 150 ft.² overlooking the mechanical units of the hotel. We refused to stay there. We were brought to a different room which we also did not care for however they said it was the only other room available. We reluctantly accepted.
This room at best was similar to any motel hotel room you would find off a freeway in the United States. Probably would’ve paid $150 per night in the US. I understand that rooms in Paris are way more expensive than that but to pay over $1000 for this pathetic room was ridiculous. The weather was warm and the air-conditioning didn’t work. I asked several times to have the air-conditioning evaluated. Front desk said that it was however air-conditioning never functioned during our stay. The amenities at the hotel were worthy of only a three star rating rather than the five star rating.

My wife and I have stayed in Paris many times and this was by far and away the worst experience we ever had from a hotel standpoint. I am a Marriott Bonvoy member and I’ve always enjoyed staying at their hotels. For the money that we paid for this Marriott property, over $1000 per night, disappointment was the ruling feeling.

I was shocked that this is considered 5 stars. I almost never book on points but was doing a solo weekend w/o my family and decided it was a good time to take a risk. Upon check in, I received surely one of the worst rooms in the hotel - on the first floor, above a noisy restaurant/bar and with a broken air con during an extremely hot period. Fortunately, when I was unable to fall asleep at 11pm because of the thumping bass (and inability to open my window to try and cool down), they changed my room. However, the hotel had no mini bar nor room service. The sheets were scratchy and then room was otherwise tired and beat up. However, the worst part of the experience was when I was blow drying my hair after a pre-dinner shower, and housekeeping had walked in on me (and scared the heck out of me as a women traveling alone). I did not report this to the hotel as I did not want to get the housekeeper in trouble, but a basic part of training should be that if you see someone in a towel, you immediately leave the room.

While the location of the hotel might be 5 stars, the lobby, rooms, etc. very much felt like a 4, realistically 3 star experience.

We paid to have a 2 bedroom room with 2 full washrooms for our family. They said the suite had “technical difficulties” ( found out the air-conditioning was leaking into the bedroom). They put us into a much smaller room one that had a pullout couch instead of a separate full bedroom. The washroom in our en suite did not have any toilet in it either they told us that they would credit us back the difference when we went to leave, they still have not credited us back that difference. They said the management wasn’t able to, but they would take care of it later. They then stop responding to any of our emails and further inquiries They said that they have a zero refund policy. We tried outlining that we’re not asking for a refund of the room we were in, but simply to be compensated for the difference between the room we paid the room we were given as it was a significant difference in price. Feels like some type of scam, not impressed and would not recommend.

No air

Concierge service was impeccable. They were so helpful getting Cabs when there were no Ubers available.
They assisted me with train tickets to Mount Saint Michelle.
Honestly, it made this stay worth it
I wish I would’ve upgraded our room for over a week stay it was very small for me and my daughter.

This is a small hotel that excels in service. All staff were quite pleasant and responsive. We included breakfast in our reservation and it was quite good. They have a continental buffet setup with eveything from cereal to bread and cold cuts. They also have to order service with coffee, tea, eggs, omelettes, potatoes, pancakes, etc. The rooms and public areas were very clean. The location is very centralized a few blocks from the Louvre, banks, and restaurants. The room had windows that we opened for fresh air (no need for a/c as it was April). The bed was very comfortable. We booked the largest room available short of a suite and it was quite small. We were three and the roll-out barely allowed space to walk around. This is why I gave four instead of Five stars. For two people I'm sure it would be adequate. Overall, we had a great stay as we didn't spend much time in the room anyway.

For $1,800 per night, I expect much much more. I am currently a Titanium Bonvoy member and choose Marriott properties because, in theory, I should be treated better. I should expect to show up at 3 pm and have a room ready for me. For the money I’m paying for a suite, I expect a large, spacious, quiet room. When promised a free breakfast, I expect a free breakfast. Instead, there was no room ready for me until close to 4 pm. I was promised free breakfast, but was charged for it. And some new mysterious charges just popped up on my credit card today. I did not feel welcome in this property and was not happy with the suite. The room was simply two small rooms with a connecting door. I could have and should’ve stayed at the Ritz.

We spent five nights at Renaissance Paris Vendome and enjoyed every moment of our stay in this comfortable and safe hotel.

The location is perfect: a block from the Tuileries Gardens and a metro station, a short walk to the Louvre, Place de la Concorde, Musee de l'Orangerie, shopping, everything you would want to see is within a walk or a metro, you will not need a car if your stay is within Paris.

The front desk is multi-lingual, and will welcome you with English, but try to learn at least a little French to enhance your stay. The rooms are nice with a great layout of bed, wardrobe area, small refrigerator, big bathroom, tv. A few rooms have a small balcony that overlook the Parisian side-street below; our room had an inner courtyard view which we appreciated as we are light sleepers.

The lobby provides couches, chairs, a morning coffee service, afternoon complimentary wine/drink on most days (I believe Tuesday through Saturday afternoon, but double check), a few French magazines to enhance/practice your language skills. Next to the lobby is a concierge desk that readily helps with directions and suggestions.

The hotel has a small gym on the underground level - weights, a sauna and steam room, men's and women's lockers with showers, towels, and sandals. The hidden gem at this hotel is the pool. It is beautiful. It is not a lap pool, but more a spa sanctuary, with exquisite green tiles, wood wall accents, a skylight, five lounge chairs with towels. There are two jets that allow some swimming against a current, but really it is a space of luxury, contemplation, immerse yourself in aquatic relaxation. The space is a unique and unexpected addition to the stay.

The hotel also has a restaurant at ground level across from Reception. The buffet breakfast can be included in many room rates, I recommend you eat breakfast here. There is a vast, vast array of baked goods, baguettes, meats and cheeses, yogurt, fresh fruit, coffee/tea/water, plus you can order cooked to order items such as eggs, pancakes, omelettes. Definitely see if you can include breakfast with your reservation. Eating a hearty morning meal allows you the freedom of a happy day in Paris without quickly becoming hungry during your visits to museums, shopping, etc. The staff at breakfast are authentically welcoming and personable - especially Reuey and Sofiane, who go the extra step to enhance your morning entry into the Parisian world. One of us celebrated our 60th birthday in Paris, and the hotel on multiple occasions added to the celebration with marking of the day. We enjoy memories of a lifetime of our trip including the stay at Renaissance Paris Vendome.

We highly recommend this property to you and loved ones.

An absolutely wonderful hotel in a great area of Paris! The entire staff was nice and helpful, but Samuel was by far the best hotel employee we have ever encountered. The rooms were clean, updated, and quiet (from both noise from other rooms and street noise).

Welcoming boutique environment with friendly staff.

A really nice hotel. Excellent service. Very clean. Breakfast was very good with eggs to order. Can’t beat the location. Walking distance to Louvre and other museums. We booked a larger studio. Perfect size for a couple. Only negative is the tub/shower. Death trap climbing in and out of that thing.

Great location, walking distance of all the great attractions....wonderful breakfast, clean and with great service...the staff were so kind to us. We really enjoyed the pool and the food around town was amazing including in the hotel. Great experience

We stayed in multiple rooms during our stay. Check out the image attached to this review. This young woman's 36" square (or more) photo was a disturbing find, mounted directly above the bed in each of the rooms we stayed in. What an odd choice, especially for a hotel chain owned by Marriott.

Pros: Location (central to all the things we wanted to see - Eiffel Tower, Louvre, Notre Dame, etc.). The lobby was clean and well-kept though if you're taller than 5'6" you may struggle getting up from any seat in the lobby. The staff were all quite friendly, multilingual, and as helpful as humanly possible. The beds were comfortable, too many pillows and little space available to put the overflow. Classic high ceilings and other than street noise, the rooms were quiet. No clocks or speakers so plan accordingly. Surprisingly well-timed elevators given the age of the hotel and the number of guests. Rarely had to wait for an elevator. The breakfast buffet was a good value - but I'll swing back to this in the why we wouldn't come back section.

Cons: Room service - inconsistent. You won't get any beef cooked beyond medium rare no matter how much you ask - but that seemed to be a Paris thing in general. Street noise. If you don't want to be awoken every morning before 7 by delivery trucks, ask for a room facing the inside corridor (your view will be of the glass roof of the lobby, but it will be quiet). Also - there's something about the traffic pattern at the corner of the building - constant beeping from vehicles backing up day and night. Smoke. Everyone stands out front to smoke and if you like to have your windows open and have any sensitivity to smoke - then get a room facing the inside corridor. Size. These seemed to be small rooms even by European standards. There was very little room in the room to get around or relax. Look carefully at the photos in terms of surface space and the chairs if you intend to do anything in the room before or after your day of sight-seeing. Our first room had a tub (why? It was small and the enamel worn - what a waste of space), a tiny main area with dual sinks (the facade betweent he two sink drawers kept falling off), and the tiniest water closet and shower I have ever seen in a hotel. If you're 5'8" or less, you'll be OK. I couldn't wash below my knees without banging my head on the wall and eventually had to step out of both the shower and the water closet to 'get the job done'. I'm 6'4". The first room also had ample closet space, but one of the closet doors was falling off by day 2 (it had clearly been reattached to the particle board as many times as physics would allow). The second room was an "accessible" room so the bathroom had more space - open concept no tub - but here were the problems with that. First, very little counter space, second no drawers to put your things, third a shower curtain that was a good 4" off the floor and after you took a shower, there was water literally all over the entire floor. If we hadn't learned to put down a barrier of towels on the floor each time, I'm not kidding when I say the water would've easily made it to and out the bathroom door. Fourth, the toilet was so close to the wall, if I were left handed - it would've been a problem. As for the room in general, the A/C didn't work (and there are no vents in the bathroom at all). You get two bottles of mineral water in the rooms - that's it. No sodas in the mini fridge - just the water. House keeping may or may not remember to replenish. Now, you can get all you like from the front desk - but it was odd. Housekeeping was inconsistent. There was a foot print in our room for 3 days from a shoe that didn't belong to either of us so they clearly aren't mopping every day and the streets are filthy (if you have feet bigger or equal to a US size 12 - pack your own slippers). I walked in on housekeeping just wiping the glasses in the room with a hand towel and never saw fresh ones on the carts - so I don't think they replace your glasses with clean ones. And they crushed the hose of my pap machine. That was a first in 15 years of traveling with the thing. And one other thing about the accessible room - if you truly require one from a physical limitation - the door to the room easily required about 40lbs of pressure to open. There is no way you could manage it in a walker or wheel chair and there's no auto door opener.

Why we wouldn't stay here again: They lied to us. When we first arrived towels included bath, hand, and face. One day, no face cloth. So we called down "I'll send a colleague right up with more towels!" We got more towels, but still no face cloths. So we called again. They said they'd send someone. No one ever came. So we called again, "Oh, we're all out." Turns out they knew that from the start. Was a bit like calling for shampoo and getting 5 bottles of conditioner. No matter how much conditioner you bring me it's still not shampoo so just tell me the truth - you're out - we'll move on with our day. It was a thing throughout our stay. So if you like face cloths, pack your own. The other thing they lied about was the HVAC. Bold faced lie about someone having looked it at and it was fine. It wasn't fine. The next day they sent another person (qualified) to look at it - we lost 90 minutes of our day babysitting the process. At least he told us the truth - that it was broken. Said he'd go check the unit up on the roof - and then we never heard another peep. So another call to the desk, this time they confirmed it was indeed broken - but didn't offer to do anything about it. Weird and unnecessary. It was cool enough that we tried just opening a window - but then the cigarette smoke and noise became an issue. I don't tolerate being gaslit or lied to. Just be honest. Finally - the breakfast buffet. Honestly - it could've been a bit in a sitcom. The coffee service was just bizarre and poorly managed. There's no other way to describe it. One day we came in, the hostess remembered our coffee order from the day before "I'll get it for you!" it never came. We asked 3 people in total and it took (not exaggerating) 40 minutes for us to get a cup of simple brewed coffee (they don't have urns for some reason). All the guests were complaining about it. Such a simple thing, integral to breakfast, and a complete miss. The nail in the breakfast coffin was the mouse. The day we waited 40 minutes for the coffee I had a lot of time to look around and saw a mouse run along the toe-kick of the buffet counter and pop through a hole in the wall near the hostess stand where they hang the serving trays.

I imagine the hotel will offer some response - but there's no need. We intend to return to Paris, but would not return to the hotel - even thoug the staff (other than the breakfast folks and the people around the weirdness with the face towels and the person who lied to us about the HVAC having been checked the first time and being fine) were really profession.