Putney Hotel

Hotels
BW Signature Collection by Best Western
6.7 (707 reviews)
214 Upper Richmond Road Putney , London , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Emergency cord in bathroom
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Responsive staff
Cons:
Very poor cleanliness
Disappointing food options
Room maintenance issues

Categories

Cleanliness
4.1
Multiple reviews cite the room as filthy, with dirt and stains present throughout.
Service
9.06
Staff were generally responsive, although some issues were not adequately addressed.
Location
9.1
Guests liked the location, which is convenient for visiting local attractions.
Room Quality
5.06
Rooms were criticized for being cold and poorly maintained, with various issues noted.
Amenities
8.08
Some amenities were appreciated, but others were lacking, particularly bedding supply.
Value for Money
6.05
Given the overall experience and cleanliness issues, many felt the hotel did not deliver good value.
Food and Beverage
5.1
Breakfast offerings were described as disappointing, leading to dining elsewhere.
Overall Experience
7.07
Overall, many guests expressed dissatisfaction with their stay, but some aspects were acceptable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:11

Property Description

Central Location
Situated in the vibrant Wandsworth district, our hotel is conveniently located near top attractions like Stamford Bridge and the All England Lawn Tennis Club.

Comfortable Accommodation
Each room at Putney Hotel; BW Signature Collection is thoughtfully designed with a focus on comfort, including amenities like a desk for your convenience.

Delicious Breakfast Options
Start your day off right with a delicious Full English/Irish breakfast available for all guests during their stay.

Book now at Putney Hotel; BW Signature Collection for a memorable London experience with exceptional service and amenities!

Important information:

During the current Covid19 Pandemic, this hotel is open only for housing key workers and workers with no alternative abode. No Food will be served, this includes breakfast

Please note that the debit/credit card used to make the booking and a valid photo ID must be shown upon arrival. Guests are advised that the same card that was used to make the booking will be required to take the payment.

If this card is not available, guests will be charged the cost of the reservation on an available card. Any payment taken from the card used when making the booking will be refunded.

Please note for the Family Rooms, guests need to contact the partner in advance if they would like the sofa bed set up.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for £20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.7
Based on 707 reviews
Cleanliness: 4.1
Service: 9.06
Location: 9.1
Room Quality: 5.06
Amenities: 8.08
Value for Money: 6.05
Food and Beverage: 5.1
Overall Experience: 7.07
M
Margaret couple gb
8
2026-05-16 via Nuitee
M
Matranga couple us
7
comfortable room and excellent location.
Pros:

Breakfast was promised at time of booking, and breakfast was listed on the instruction sheet given to us at check in. However, there was no breakfast of any kind and the restaurant was closed.

Cons:

No breakfast and surly front desk staff. Claimed I did not have a reservation. Good thing I had printed my confirmation before coming to London.

2026-05-14 via Nuitee
P
Peter couple gb
9
2026-05-14 via Nuitee
Y
Y couple us
8
2026-05-11 via Nuitee
M
Mark solo_traveller gb
9
Excellent stay in a great location
Pros:

Pleasantly surprised by our first stay here. Very good sized room and the bed was very comfy. Good sized Shower and very clean.
Very quiet even with the main road just outside. The staff were very friendly esp Nainesh. Will be returning and recommend the area.

Cons:

Bathroom door was a bit odd but very easy for them to put that right. Room 101.

2026-05-10 via Nuitee
K
Kerin solo_traveller gb
6
Great central location and super convenient for getting around. Easy check-in/check-out, spacious rooms with large w
Pros:

Perfect location super convenient, easy check in and check out had a lift and rooms were spacious with large windows and loads of natural light

Cons:

The room was absolutely roasting with no working Aircon there was a fan in the room but it just blew out the air that was already in the room so didn’t particularly help to cool it down, unable to open windows to let the air circulate the room was clean but could have definitely been cleaner as there were stains on the bed frame which could babe easily been wiped , they gave us 1 half of a used toilet roll for a 2 nights 2 person stay and when we said we had then ran out they said none had been delivered and handed us a box of tissues but they worked fine we aren’t fussy people so it didn’t dampen our stay we found it hilarious

2026-05-10 via Nuitee
L
Lynn solo_traveller gb
7
Good location comfy bed
Pros:

Location was ideal for us. The bed was large and comfortable. Staff were pleasant. There was WiFi

Cons:

The air conditioning did not work and the room was hot. There was no handle on the bathroom door and it was tricky to open and close. The grouting in the shower was dirty and carpets could have been cleaner. But it's cheap for London prices so manage your expectations.

2026-05-07 via Nuitee
D
Dorothy couple gb
1
Did not stay too dirty and hot
Pros:

Did not stay

Cons:

No air conditioning dirty windows which would not open so we left because offer of a fan did not materialise and it was in excess of 25 degrees in the stuffy bedroom and booked into another hotel

2026-05-07 via Nuitee
B
Burak solo_traveller tr
6
Pros:

Location

2026-05-06 via Nuitee
A
Andrew solo_traveller gb
4
It is what it is.
Pros:

Great location. Cheap enough for London but keep your expectations fairly low.

Cons:

Broken air con, windows don’t open - quite uncomfortable.

2026-05-06 via Nuitee
B
Bhanu couple sg
5
Bare minimum facilities are available.staff are polite. Bathroom door tough to open and close.
2026-05-05 via Nuitee
G
Gaelle solo_traveller gb
8
Hébergement correcte
Pros:

le reste

Cons:

la tête du lit était déchiré, le bruit de la rue

2026-05-05 via Nuitee
V
VIKTOR solo_traveller ru
8
Pros:

In my case, location was important. The rest was a compromise between desire and opportunity!

2026-05-05 via Nuitee
A
Aleksandra family_with_children pl
9
2026-05-04 via Nuitee
F
Frederika couple nl
8
Pros:

Het hotel ligt dicht bij treinstation en metro. En in Putney docht bij winkels , restaurants en cafe's.

2026-05-04 via Nuitee
J
Jelena solo_traveller rs
7
Pros:

-Safe
-Friendly staff
-Clean
-Great location

Cons:

- Windows don't open / no ventilation

2026-05-01 via Nuitee
L
Lawlor solo_traveller gb
9
Pros:

So close to Putney station. Room immaculate

Cons:

Nothing!

2026-04-30 via Nuitee
H
Hill couple es
4
Pros:

The room was tidy and clean. A good price for London.

Cons:

Encountered a rude staff member. We in fairness booked late, as we had lost our keys. Booked on booking and arrived to the venue. No one on reception. Called the number several times and was sat in reception for a long time (at least 20 minutes) only to be greeted by an extremely rude member of staff who said she can cancel our bookings and find accommodation elsewhere when we said we had been waiting a long time for someone to come.

2026-04-30 via Nuitee
E
Elaine solo_traveller gb
4
Towels and sheets were clean but the £700 for 6 nights was definitely not worth the money
Pros:

Location is great

Cons:

The outside is really dirty the carpets in the room was really dirty had to wear socks all the time

2026-04-29 via Nuitee
S
Sean family_with_children ie
8
2026-04-29 via Nuitee