Putney Hotel

Hotels
BW Signature Collection by Best Western
6.7 (634 reviews)
214 Upper Richmond Road Putney , London , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Emergency cord in bathroom
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Responsive staff
Cons:
Very poor cleanliness
Disappointing food options
Room maintenance issues

Categories

Cleanliness
4.1
Multiple reviews cite the room as filthy, with dirt and stains present throughout.
Service
9.06
Staff were generally responsive, although some issues were not adequately addressed.
Location
9.1
Guests liked the location, which is convenient for visiting local attractions.
Room Quality
5.06
Rooms were criticized for being cold and poorly maintained, with various issues noted.
Amenities
8.08
Some amenities were appreciated, but others were lacking, particularly bedding supply.
Value for Money
6.05
Given the overall experience and cleanliness issues, many felt the hotel did not deliver good value.
Food and Beverage
5.1
Breakfast offerings were described as disappointing, leading to dining elsewhere.
Overall Experience
7.07
Overall, many guests expressed dissatisfaction with their stay, but some aspects were acceptable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:11

Property Description

Central Location
Situated in the vibrant Wandsworth district, our hotel is conveniently located near top attractions like Stamford Bridge and the All England Lawn Tennis Club.

Comfortable Accommodation
Each room at Putney Hotel; BW Signature Collection is thoughtfully designed with a focus on comfort, including amenities like a desk for your convenience.

Delicious Breakfast Options
Start your day off right with a delicious Full English/Irish breakfast available for all guests during their stay.

Book now at Putney Hotel; BW Signature Collection for a memorable London experience with exceptional service and amenities!

Important information:

During the current Covid19 Pandemic, this hotel is open only for housing key workers and workers with no alternative abode. No Food will be served, this includes breakfast

Please note that the debit/credit card used to make the booking and a valid photo ID must be shown upon arrival. Guests are advised that the same card that was used to make the booking will be required to take the payment.

If this card is not available, guests will be charged the cost of the reservation on an available card. Any payment taken from the card used when making the booking will be refunded.

Please note for the Family Rooms, guests need to contact the partner in advance if they would like the sofa bed set up.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for £20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.7
Based on 634 reviews
Cleanliness: 4.1
Service: 9.06
Location: 9.1
Room Quality: 5.06
Amenities: 8.08
Value for Money: 6.05
Food and Beverage: 5.1
Overall Experience: 7.07
M
Margaret solo_traveller gb
7
Pros:

The Brown covered, on the bed was Dirty from the previous person that was in the room was not happy about that.

2026-03-10 via Nuitee
R
Rupert solo_traveller gb
8
Fulfilled my expectations.
Pros:

Location excellent. Room more than adequate.

Cons:

No breakfast available as far as i could see.

2026-03-09 via Nuitee
K
Kelsey Anne solo_traveller us
8
2026-03-08 via Nuitee
A
Aditi couple gb
7
Pros:

Great location

Cons:

Room and bathroom smelled like urine very bad

2026-03-08 via Nuitee
A
ahmet yusuf extended_group tr
10
2026-03-07 via Nuitee
S
Sarah couple gb
7
Great location but bring your own pillows
Pros:

The location was fantastic. The room was spotless and the bathroom was lovely. Loved having an iron in the room

Cons:

We asked the lady on reception for more pillows as the pillows were so flat and no support. She said yes and to collect when we came back. When we came back it was a different person on reception and he said we couldn’t have any more pillows. Very uncomfortable

2026-03-07 via Nuitee
S
Sarah couple gb
8
2026-03-05 via Nuitee
H
Helen couple ie
4
Disappointing
Pros:

Location

Cons:

No facilities, no bar, breakfast facilities etc. Catch on one window was broken and wouldn’t close fully, letting in a draft. Used cups were clean not replaced.

2026-03-05 via Nuitee
S
Simon couple gb
5
2026-03-05 via Nuitee
H
Hayley couple gb
6
Pros:

Location was great, staff were always around and very friendly!

Cons:

The furniture was tired with material coming away in places. Something was in the kettle, the smell was so bad that when staff smelt their head snapped back. Tea and coffee marks all over the furniture.
No toilet roll

2026-03-02 via Nuitee
E
Emma couple gb
9
It’s clean nice rooms reasonable prices
Pros:

Local for me

Cons:

No channels on tv or music

2026-03-02 via Nuitee
K
Kannigar couple th
8
Pros:

The location is best.youcanwalk a few miny to Putney railway station and to east putney underground station.closed to supermarket and shops and can fine many things to eat Thai.Chinese Japanese. .

Cons:

Can't open the windows in some days I would like to have very fresh air from outside bet the bacolny door is locked.

2026-02-27 via Nuitee
H
Halldór Viðar solo_traveller is
9
2026-02-24 via Nuitee
P
Paul family_with_children fr
8
2026-02-23 via Nuitee
R
Richard couple gb
6
Great value and location.
Pros:

Location
Friendly Check-in
Price

Cons:

Sliding bathroom door which was difficult to open/close
Bathroom and bedroom mirrors could have been cleaner
Very warm room & mattress too hard for my preference

2026-02-23 via Nuitee
L
Lazmar couple gb
10
2026-02-23 via Nuitee
P
Patrick solo_traveller gb
7
Pros:

Most things.

Cons:

Noise from ground floor. Load music late into the night and room 108 seemed especially susceptible as there seemed to be an acoustic pathway through the floor, like a pipe riser or something.

2026-02-23 via Nuitee
J
Joe solo_traveller ie
8
2026-02-22 via Nuitee
M
Mohammad couple gb
10
2026-02-13 via Nuitee
N
Neive solo_traveller gb
1
2026-02-13 via Nuitee