Putney Hotel

Hotels
BW Signature Collection by Best Western
6.7 (611 reviews)
214 Upper Richmond Road Putney , London , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Emergency cord in bathroom
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Responsive staff
Cons:
Very poor cleanliness
Disappointing food options
Room maintenance issues

Categories

Cleanliness
4.1
Multiple reviews cite the room as filthy, with dirt and stains present throughout.
Service
9.06
Staff were generally responsive, although some issues were not adequately addressed.
Location
9.1
Guests liked the location, which is convenient for visiting local attractions.
Room Quality
5.06
Rooms were criticized for being cold and poorly maintained, with various issues noted.
Amenities
8.08
Some amenities were appreciated, but others were lacking, particularly bedding supply.
Value for Money
6.05
Given the overall experience and cleanliness issues, many felt the hotel did not deliver good value.
Food and Beverage
5.1
Breakfast offerings were described as disappointing, leading to dining elsewhere.
Overall Experience
7.07
Overall, many guests expressed dissatisfaction with their stay, but some aspects were acceptable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:11

Property Description

Central Location
Situated in the vibrant Wandsworth district, our hotel is conveniently located near top attractions like Stamford Bridge and the All England Lawn Tennis Club.

Comfortable Accommodation
Each room at Putney Hotel; BW Signature Collection is thoughtfully designed with a focus on comfort, including amenities like a desk for your convenience.

Delicious Breakfast Options
Start your day off right with a delicious Full English/Irish breakfast available for all guests during their stay.

Book now at Putney Hotel; BW Signature Collection for a memorable London experience with exceptional service and amenities!

Important information:

During the current Covid19 Pandemic, this hotel is open only for housing key workers and workers with no alternative abode. No Food will be served, this includes breakfast

Please note that the debit/credit card used to make the booking and a valid photo ID must be shown upon arrival. Guests are advised that the same card that was used to make the booking will be required to take the payment.

If this card is not available, guests will be charged the cost of the reservation on an available card. Any payment taken from the card used when making the booking will be refunded.

Please note for the Family Rooms, guests need to contact the partner in advance if they would like the sofa bed set up.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for £20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.7
Based on 611 reviews
Cleanliness: 4.1
Service: 9.06
Location: 9.1
Room Quality: 5.06
Amenities: 8.08
Value for Money: 6.05
Food and Beverage: 5.1
Overall Experience: 7.07
M
Mohammad couple gb
10
2026-02-13 via Nuitee
N
Neive solo_traveller gb
1
2026-02-13 via Nuitee
M
Mesut couple gb
6
2026-02-12 via Nuitee
R
Richard couple gb
6
Good location and reasonable value
Pros:

Location and large room

Cons:

Noisy and couldn't open the window so a hot sleep.
Could not get TV to work.

2026-02-12 via Nuitee
M
Mohammed Nawaz solo_traveller gb
8
2026-02-09 via Nuitee
D
Dmytro solo_traveller gb
7
2026-02-09 via Nuitee
D
Dmytro solo_traveller gb
8
2026-02-09 via Nuitee
D
Dmytro solo_traveller gb
7
2026-02-09 via Nuitee
J
Johannus solo_traveller gb
1
2026-01-27 via Nuitee
J
Jill solo_traveller gb
8
2026-01-27 via Nuitee
G
Glen couple gb
7
2026-01-23 via Nuitee
W
will extended_group gb
1
2026-01-22 via Nuitee
E
Emmanuel couple za
4
Not value for money
Pros:

Friendly staff!

Cons:

Room not well maintained. Bathroom light was on the whole time. No access to balcony. Not great value for money!

2026-01-22 via Nuitee
O
Oscar extended_group ie
1
2026-01-22 via Nuitee
O
Oscar couple ie
1
2026-01-22 via Nuitee
M
Marisha solo_traveller gb
3
Cons:

Very noisy, not very clean- carpet had a horrible smell.

2026-01-22 via Nuitee
S
Simone extended_group it
1
Da evitare, zona centrale ma pulizia terribile
Pros:

Personale di reception cortese che cerca di trovare soluzioni ai problemi della stanza.

Cons:

Stanza all'arrivo sprovvista di shampoo, bagnoschiuma, sapone e asciugamani. Non pulita, con secchio del bagno pieno e coperte macchiate.
Per 4 giorni la stanza non è stata pulita e il servizio è stato pessimo.

2026-01-21 via Nuitee
S
Stephen extended_group es
8
2026-01-20 via Nuitee
A
Ah Sien couple mu
7
2026-01-20 via Nuitee
L
Lan solo_traveller ch
8
OK
Pros:

Everything was OK.

Cons:

It would have been nice if the door to the (small) outside terrace could be opened

2026-01-20 via Nuitee