Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

Hotels
•
IHG
8.4 (1275 reviews)
14670 Duval Road, Jacksonville, Florida, 32218-9429 , Jacksonville , US
1-904-741-4404

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Pets allowed

Facilities

Meeting rooms
Boat tours nearby
Fitness facilities
Express check-out
Parasailing nearby
Electric car charging station
Long-term parking (surcharge)
Free WiFi
24-hour front desk
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Parking fees
Room cleanliness issues
Noisy surroundings

Categories

Cleanliness
7.9
General cleanliness mentioned, but issues reported with a dirty room.
Service
9.4
Staff were friendly, helpful, and attentive.
Location
8.4
Location appreciated, but parking access was inconvenient.
Room Quality
7.4
Older rooms reported to be tired and dirty.
Amenities
8.9
Shuttle to the airport was appreciated, although some amenities were lacking.
Value for Money
7.9
Parking fees and rates considered overpriced by some guests.
Food and Beverage
8.4
Breakfast was good but some guests found it lacking.
Overall Experience
8.9
Mixed experiences, with both commendations and complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 20:16

Property Description

Welcome to Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG, where comfort meets convenience!

State-of-the-Art Amenities
Enjoy a fully equipped 24-hour fitness center, complimentary Wi-Fi access, and an array of meeting spaces perfect for any event, with over 10,000 square feet designed to impress.

Dining Delights
Indulge in exquisite offerings at our two on-site restaurants, including Proper 1822, or unwind with room service during limited hours. Don’t forget to grab a delicious breakfast each morning from 6:00 AM to 10:30 AM!

Comfort Awaits
Retreat to one of our 317 air-conditioned rooms, complete with refrigerators, microwaves, and 37-inch flat-screen TVs. Each room promises relaxation with private bathrooms stocked with complimentary toiletries for your comfort.

Book your stay today and experience unparalleled hospitality!

Important information:

  • The seasonal pool will be open from March 01 to October 31.
  • Pool access available from 9:00 AM to 11:00 PM.
  • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Guest Reviews

8.4
Based on 1275 reviews
Cleanliness: 7.9
Service: 9.4
Location: 8.4
Room Quality: 7.4
Amenities: 8.9
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 8.9
K
Kanekia • solo_traveller • us
8
Yeah
Pros:

Location

Cons:

Room#12202 ac unit was horrible it made so much noise it rattled and gargled the majority of the night

2026-03-28 • via Nuitee
Y
York • couple • us
10
WOULD HAVE LOVED TO STAY LONGER
Pros:

BREAKFAST WAS UP AND ABOVE THE NORMAL CONTINENTAL TYPE BREAKFAST WITH FRIENDLY STAFF AND VERY GOOD FOOD. BED WAS VERY COMFORTABLE

Cons:

I BELIEVE THE SNACK AREA NEEDS TO BE OBSERVED AND CLEANED OFTEN BECAUSE SOME PEOPLE ARE JUST SLOBS. MY HUSBAND EVEN CLEANED UP AFTER SOME PEOPLE WHO USED THE MICRO-WAVE AND LEFT A MESS EVERYWHERE.

2026-03-27 • via Nuitee
W
Weslie • family_with_children • lc
9
2026-03-23 • via Nuitee
E
Ekim • couple • gb
10
2026-03-23 • via Nuitee
H
Hough • couple • cy
7
Cons:

to cold

2026-03-22 • via Nuitee
D
Diego • family_with_children • us
10
2026-03-21 • via Nuitee
T
Theodore • solo_traveller • us
10
Modern, clean, and conveniently located near the airport.
Pros:

Modern and clean. The room is comfortable and has a nice bar top with seat, great spot to get some work done.

2026-03-21 • via Nuitee
Y
Yakira • couple • us
9
2026-03-20 • via Nuitee
E
Ebony • couple • us
5
2026-03-18 • via Nuitee
D
Denise • family_with_children • us
7
Adequate but disappointed
Pros:

The location was fine

Cons:

I was told there was free parking they charge $10 a day. I was told there was breakfast they charge for breakfast. There was no microwave in the room. So for the price I could have gotten better at a Marriott I wouldn't stay at this hotel again. The staff was friendly and overall the facility was clean.

2026-03-17 • via Nuitee
K
Kunert • family_with_children • us
10
Pros:

Its pretty, clean and comfy. The entire staff was super friendly.

2026-03-16 • via Nuitee
M
Mohr • family_with_children • us
10
2026-03-16 • via Nuitee
R
Ryder • couple • us
9
2026-03-16 • via Nuitee
K
Kevin • couple • us
10
2026-03-16 • via Nuitee
G
Gabriella • solo_traveller • us
10
Excellent!!!!!!
Pros:

I found everything I wanted, beyond my expectations. Friendly and helpful staff, excellent restaurant, wonderful breakfast, shuttle service, cleanliness, courtesy, and helpfulness. I will recommend this hotel to anyone who needs advice. Thank you all.

2026-03-14 • via Nuitee
R
renee clark • couple • us
10
Clean and fancy hotel at affordable price
Pros:

Very clean and wya different then was in the 90/ not run down at all .

Cons:

Didn’t like it was cable tv but it doesn’t bother me we bring our Roku with us and hook it up . Also would be nice if they had 1 bedroom rooms for families

2026-03-14 • via Nuitee
P
Pariyakorn • couple • us
10
2026-03-14 • via Nuitee
S
Susan • solo_traveller • us
7
Slept well. Nice staff
Pros:

Comfy bed

Cons:

No elevator!!! Dated bathroom and carpet

2026-03-14 • via Nuitee
J
James • couple • us
9
2026-03-12 • via Nuitee
J
James • couple • us
10
2026-03-11 • via Nuitee