Children allowed

Facilities

Full-service spa
Fitness facilities
Health or beauty spa nearby
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
See all facilities

Review Highlights

Pros:
Strong network speeds
Amazing location
Cons:
Filthy rooms
Poor communication

Categories

Cleanliness
4.49
The apartment was filthy and poorly maintained, with unclean towels and beds.
Service
9.96
Limited communication from the host and a bait-and-switch tactic were reported.
Location
10
The location was praised as amazing, particularly around the area.
Room Quality
5.5
Rooms were dirty, with broken furniture and issues with air conditioning.
Amenities
7.45
Kitchen amenities were not usable and lacking in basic supplies.
Value for Money
7.48
Considered too expensive for the quality and service provided.
Food and Beverage
8.44
No food and beverage options were discussed, so this is a neutral rating.
Overall Experience
7.49
Experience marred by cleanliness, service issues, and misleading advertising.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:20

Property Description

Luxurious Spa Retreat
Indulge in massages, body treatments, and facials at the spa. Stay active with the health club, outdoor pool, and indoor pool.

Culinary Delights
Choose from 10 restaurants or opt for in-room dining. Enjoy drinks at the 3 bars, and grab snacks at the 10 cafes.

Comfort and Connectivity
Relax in uniquely decorated guestrooms with kitchenettes. Entertainment includes Netflix on 40-inch TVs, and stay connected with free Wi-Fi.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is required for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Airport code: TSN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Smoking

    No smoking

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

7.6
Based on 294 reviews
Cleanliness: 4.49
Service: 9.96
Location: 10
Room Quality: 5.5
Amenities: 7.45
Value for Money: 7.48
Food and Beverage: 8.44
Overall Experience: 7.49
N
Nguyễn • couple • au
10
Pros:

Everything was clean and in excellent condition. The toilet was noticeably cleaner than other accommodations.

2026-04-12 • via Nuitee
D
Do • couple • hk
10
Pros:

I've stayed here many times and liked it. The apartment is clean, and the staff is very helpful

2026-04-06 • via Nuitee
N
Nam Tran • extended_group • vn
10
Pros:

I recently had the chance to stay here and I was honestly very satisfied with the experience. The first impression when I walked into the room was that it was very clean and smelled fresh, and everything was neatly arranged. The white bed sheets were spotless and the mattress was very comfortable, which helped me sleep well after a long day.

2026-04-06 • via Nuitee
A
Andrew • solo_traveller • nz
4
2026-04-06 • via Nuitee
D
Do • couple • hk
10
Pros:

Nhận phòng, check-in siêu nhanh, gần như không phải chờ đợi gì, rất tiện sau chuyến công tác dài và mệt mỏi. Phòng ốc gọn gàng, bố trí hợp lý nên ở rất thoải mái.

2026-03-31 • via Nuitee
D
Denis • solo_traveller • de
1
Pros:

Nothing

Cons:

Everything, no communication, rooms were dirty

2026-03-28 • via Nuitee
V
Viet Phuong • solo_traveller • vn
5
Cons:

Thiết bị vs hỏng, chăn ngứa, dính máu

2026-03-23 • via Nuitee
K
Katie • couple • us
1
Pros:

This whole process is scam . Made reservations and got cancel last min so they can charge cancellation fee: . Call the people ( host) never answered phone

2026-03-19 • via Nuitee
N
Ngoc • couple • vn
10
Good
Pros:

My British fiancé and I returned to Vietnam for a family holiday. Overall, everything was fine and reasonably priced. We joined a group chat with the host and their staff, who took turns responding to our requests for assistance during their shifts. Thanks

2026-03-18 • via Nuitee
P
Peter • couple • us
7
Pros:

Location, Staff, convenient

Cons:

Tv not working

2026-03-16 • via Nuitee
G
GIANG • extended_group • vn
1
vô cùng tồi tệ
Pros:

Trải nghiệm quá tệ, 0938599781 và zalo Bee Moxy là sdt và zalo của 2 bạn book phòng cho mình đợi từ sáng đến 4h chiều mà không giao phòng, điện thoại thì không nghe máy, xong là nt cho 1 tin hủy phòng. Sau đó chặn điện thoại, không liên lạc được. Để cho 2 mẹ và 3 con lặn lội từ Cà Mau lên Hồ Chí Minh và bị đá bỏ ngang vậy. Thái độ làm việc không tôn trọng khách hàng, bom khách hàng giữa đường như thế. Lần đầu tiên trong cuộc đời gặp 1 con người dịch vụ tệ đến vậy. Hủy ngang phòng và để khách chờ dài cổ từ sáng đến 16h chiều, quá tệ hại. Tôi đề nghị ngừng hợp tác với đối tác này, không tôn trọng khách hàng, làm việc không uy tính, coi khách hàng như rác.

Cons:

Không thể thích điều gì vì quá tệ hại

2026-03-16 • via Nuitee
T
Tracy.Sagittarius • solo_traveller • vn
1
2026-03-15 • via Nuitee
D
Do • couple • hk
10
Good
Pros:

Căn hộ đúng như hình, mọi thứ gọn gàng. Mình check-in khá muộn nhưng vẫn thuận lợi, nhận phòng cũng khá nhanh. Thật sự khá ưng ý với kì nghỉ ở đây.

2026-03-15 • via Nuitee
N
Nguyễn • couple • vn
1
Tệ
Pros:

Phòng rộng rãi

Cons:

Điều hoà hỏng, đệm hỏng. Gầm sofa đầy rác.
Nhân viên không chuyên nghiệp.

2026-03-10 • via Nuitee
B
Brian • solo_traveller • au
1
Horrible scam, falsely advertised, bad service
Pros:

Nothing

Cons:

Arranged to meet at 6pm to check in (they confirmed). No one was there, and it took 30 mins to get someone on the phone who was very slow to reply. They then told me I had to go to another building around 500m away with all my luggage, that I did not book, and did not match the photos. I then waited there another 30 mins with no one coming. At this point I was late for the dinner I was supposed to come here for. They didn't care, they were trying to charge me, but wouldn't take my credit card (!?) but had no issue charging my credit card after I cancelled due to their ineptitude. False advertising, bad service and fraudulently charged me for a room I never even used (because they didn't even come to check me in). Do yourself a favour and never use these people to book your accommodation, they waste your time, take your money and straight out lie to you.

2026-03-10 • via Nuitee
H
Huỳnh Như • extended_group • vn
1
Cực kì tệ
Cons:

Host tự ý huỷ booking của khách

2026-02-27 • via Nuitee
T
Thanh Tam • couple • vn
4
Pros:

Chỗ ở vị trí ổn, trang trí k giống hình tý nào.

Cons:

Lúc đầu nhận phòng các bạn host support nhiệt tình. Mình làm vỡ 1 cái ly nước, mình chủ động báo và đền sòng phẳng 200k. Tuy nhiên đến khi checkout, mình có để quên đồ cũng giá trị với mình và báo lại chỉ sau 30p checkout nhưng k đc phản hồi, tận 2 ngày sau mới nói không thấy :(((.

2026-02-23 • via Nuitee
A
Andrei • couple • ru
1
Не советую, очень не профессиональный персонал.
Pros:

Ничего не понравилось.

Cons:

Хозяева не знают. Где находиться их апартаменты. На контакт не идут, на сообщения в Вотсапе не отвечают. В букинге указывают неправильное место. В результате ходили по местным ямам и сломали чемодан. В номере стенка в грибке. Бытовой техники не хватает. Розеток очень мал и расположены не удобно.

2026-02-23 • via Nuitee
P
Phillip • extended_group • vn
3
2026-02-11 • via Nuitee
C
Cảnh Nhân • couple • vn
9
2026-02-10 • via Nuitee