Hills Hotel Gotanda

Hotels
6.2 (176 reviews)
Shinagawa-ku Higashigotanda 1-19-10 , Tokyo , jp

listing image 1
Show all photos

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Cleanliness issues
Maintenance problems
Inconvenient check-in process

Categories

Cleanliness
5.03
Multiple reviews indicated issues with cleanliness, including leftover tissues and dirty bathrooms.
Service
7.01
Most guests appreciated the staff's friendliness and willingness to assist.
Location
7.05
Good location near the station, though some mentioned safety concerns in the area.
Room Quality
6
Rooms are spacious, but there were mixed reviews about their maintenance.
Amenities
5.53
Had some amenities, but issues reported with appliances like hairdryers and sounds from the ventilation.
Value for Money
6.49
Pricing was viewed as fair, but cleanliness and amenities detracted from overall value.
Food and Beverage
6.24
Not enough mentions, rated as standard quality for this hotel tier.
Overall Experience
6.22
Mixed experiences with specific highs and lows balancing the overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:51

Property Description

Luxurious Accommodations
Experience comfort and style at Hills Hotel Gotanda, where air-conditioned rooms with flat-screen TVs await you in the vibrant Shinagawa Ward district of Tokyo. Enjoy the convenience of free WiFi and a 24-hour front desk, ensuring a seamless stay.

Convenient Location
Explore nearby attractions such as the Shimazu Family Old Residence and Hakone Meissen Antique Museum, all within walking distance from the hotel. Discover the vibrant Remy Gotanda Shopping Mall, Yakushi-ji Tokyo Annex Temple, and Museum of Package Culture just a stone's throw away.

Easy Access
With Tokyo Haneda Airport a short 11 km drive from the hotel, your journey to relaxation and adventure begins the moment you land. Book your stay at Hills Hotel Gotanda now for an unforgettable Tokyo experience.

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.2
Based on 176 reviews
Cleanliness: 5.03
Service: 7.01
Location: 7.05
Room Quality: 6
Amenities: 5.53
Value for Money: 6.49
Food and Beverage: 6.24
Overall Experience: 6.22
M
Mayanja • solo_traveller • jp
4
Endure and rest
2026-04-07 • via Nuitee
Y
Yoshiaki • couple • jp
4
2026-04-05 • via Nuitee
H
Hiroto • solo_traveller • jp
7
2026-04-05 • via Nuitee
S
Satsuki • extended_group • jp
4
2026-04-05 • via Nuitee
Y
Yukio • solo_traveller • jp
1
2026-04-04 • via Nuitee
R
Ryosuke • couple • jp
1
不愉快。
Cons:

チェックイン時間をとうに過ぎている(21:00-0:00チェックインで現在23:00)のに、「清掃中」と表示され、QRコードが表示されず入室できなかった。
準備ができ、呼ばれたが「すみません」の一言のみ。
全待ったのち、部屋に入ると壁に手形の液体がついておりとても不愉快だった。

2026-04-03 • via Nuitee
K
KASAI • couple • jp
8
いつも選択肢にあがる
Pros:

全部

Cons:

ない

2026-04-02 • via Nuitee
K
Kenji • couple • jp
3
ラブホでも可能な方
Pros:

時間の融通がきいた

Cons:

隣の部屋の音が聞こえて寝れないかたも
少し部屋が怖い

2026-03-22 • via Nuitee
C
CHANGMIN • couple • jp
1
2026-03-21 • via Nuitee
O
ozawa • solo_traveller • jp
1
2026-03-21 • via Nuitee
张 • solo_traveller • jp
8
2026-03-20 • via Nuitee
L
Lewis • couple • gb
4
Disappointing
Pros:

Locality to train station. Cheap.

Cons:

Automated check in had no English language option. Took 20-25 mins to get our room after speaking to staff. 9pm check in time was quite inconvenient. One single elevator, no stairs. Room walls were dirty (unknown substances), smelt of cigarette smoke, hairs in the bed. Should have been more clearly labelled a 'love hotel' for people booking online from other countries. Definitely not ideal, even for a cheap final night.

2026-03-14 • via Nuitee
安藤 • solo_traveller • jp
1
2026-03-12 • via Nuitee
宏之 • solo_traveller • jp
7
2026-02-28 • via Nuitee
V
Vincent • couple • jp
5
2026-02-28 • via Nuitee
E
eitoman • solo_traveller • jp
1
Pros:

無し

Cons:

臭い、古い、場所悪い、いいとこ無し。

2026-02-27 • via Nuitee
H
horie • couple • jp
7
素泊まりなら良い
Pros:

駅から近いしお風呂が大きい

Cons:

ビジホというよりラブホだった

2026-02-27 • via Nuitee
真未 • solo_traveller • jp
4
2026-02-25 • via Nuitee
木村 • couple • jp
2
2026-02-23 • via Nuitee
T
toshiko • solo_traveller • jp
5
寝泊まりお手頃な価格で泊まれました。
Pros:

駅から近いので便利でした。もう少しわかりやすい行き方があるともっと利用する方増えるかと思います。
ベットがとても固くてあまり良く熟睡できませんでした。お風呂の電気つかなくてフロントに伝え忘れてしまいました。ごめんなさい🙏

Cons:

部屋のお風呂の電気つかなかったです。

2026-02-23 • via Nuitee