Holiday Inn Express & Suites - San Jose Airport by IHG

Hotels
Holiday Inn Express
8.3 (1856 reviews)
2080 N. 1st Street , San Jose , us

Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Cleanliness of the room
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Service inconsistencies
Noise disturbances

Categories

Cleanliness
7.13
Multiple reviews indicate issues with cleanliness, including dirty rooms and bathrooms.
Service
9.1
Friendly staff mentioned; service issues were noted but not predominant.
Location
8.14
Close to the airport but concerns about neighborhood safety were raised.
Room Quality
7.59
Mixed sentiments regarding room quality; issues with noise and cleanliness reported.
Amenities
8.12
Amenities such as breakfast and pool were mentioned; however, some were unsatisfactory.
Value for Money
8.58
Overall good value for the price, although some guests felt the service was lacking.
Food and Beverage
8.63
Breakfast was generally well-received but options could be improved.
Overall Experience
9.1
Overall positive experience despite several negative mentions, indicating willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:38

Property Description

Convenient Location
Located within close proximity to major attractions like the San Jose Convention Center and Shoreline Amphitheatre, Holiday Inn Express & Suites - San Jose Airport, an IHG Hotel offers easy access to the best of San Jose.

Modern Amenities
Enjoy a comfortable stay with amenities such as an indoor pool, fitness centre, and free shuttle service. Each room is equipped with a coffee machine, air conditioning, safety deposit box, and a flat-screen TV for your convenience.

Business and Leisure Facilities
Whether you're traveling for work or leisure, take advantage of the on-site business centre and relax at the snack bar. With the San Jose Diridon Amtrak Station and the airport nearby, your stay at Holiday Inn Express & Suites is both convenient and enjoyable.

Book your stay now at Holiday Inn Express & Suites - San Jose Airport for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1856 reviews
Cleanliness: 7.13
Service: 9.1
Location: 8.14
Room Quality: 7.59
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 9.1
N
Nikita extended_group us
7
Cons:

Overnight parking fee

2026-04-25 via Nuitee
D
Dusty couple us
8
2026-04-25 via Nuitee
A
Alexandrea family_with_children us
4
Not worth the money
Pros:

Nothing

Cons:

-Pool was not heated.
-room assigned to us smelled Musty, we had to ask to be transferred
-there was no phone in the room, I had to go down to the lobby to talk to the receptionist
- I mistakenly book this hotel, thinking it was the Holiday Inn which was apparently in the same street. Could easily be mistaken

2026-04-24 via Nuitee
R
Rafael solo_traveller us
10
2026-04-24 via Nuitee
T
Tina couple de
8
2026-04-24 via Nuitee
R
Rudy solo_traveller us
10
2026-04-23 via Nuitee
P
Pamela couple us
9
2026-04-23 via Nuitee
S
Starla822 solo_traveller us
10
2026-04-23 via Nuitee
P
Peter family_with_children us
9
Pros:

Good breakfast choices, not exceptional.

2026-04-22 via Nuitee
E
Eleazar couple us
9
Pros:

Nice and clean and free of smoking

Cons:

Vta train noise

2026-04-22 via Nuitee
S
Smith solo_traveller us
6
Pros:

Nice helpful staff

2026-04-21 via Nuitee
A
Arcangel couple us
8
Pros:

Breakfast is good and very convenient for travelers since it’s so close to the airport

2026-04-21 via Nuitee
M
Marine couple us
10
Pros:

Everything was excellent!

2026-04-21 via Nuitee
K
Kaiisa solo_traveller us
10
Comfortable bed!!! Breakfast included. Comfortable overall.
Pros:

I like that it’s close to the airport

Cons:

I just didn’t like that the receptionist said the airport shuttle was upon request but when I landed a different receptionist said it was too late

2026-04-21 via Nuitee
N
Noemi solo_traveller us
10
2026-04-21 via Nuitee
K
Koko C. solo_traveller fr
8
Pros:

Le personnel, le grand lit confortable, la grande chambre

Cons:

La baignoire sans bouchon (d'après le réceptionniste, ils n'ont pas de bouchon...). C'est plutôt étrange...

2026-04-21 via Nuitee
B
Breanna couple us
10
I just really loved everything the employees were nice the hotel was spot on perfect breakfast was fantastic room was ve
Pros:

It was nice and very well cleaned

Cons:

Nothing everything was great

2026-04-20 via Nuitee
H
Hannah couple us
10
2026-04-20 via Nuitee
N
Nikiboo14 couple us
10
Pros:

Parking is high price $15

2026-04-19 via Nuitee
Z
Zongming couple us
1
2026-04-18 via Nuitee