Holiday Inn Express & Suites - San Jose Airport by IHG

Hotels
•
Holiday Inn Express
8.3 (1952 reviews)
2080 N. 1st Street , San Jose , us

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Lift / Elevator
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Cleanliness of the room
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Service inconsistencies
Noise disturbances

Categories

Cleanliness
7.13
Multiple reviews indicate issues with cleanliness, including dirty rooms and bathrooms.
Service
9.1
Friendly staff mentioned; service issues were noted but not predominant.
Location
8.14
Close to the airport but concerns about neighborhood safety were raised.
Room Quality
7.59
Mixed sentiments regarding room quality; issues with noise and cleanliness reported.
Amenities
8.12
Amenities such as breakfast and pool were mentioned; however, some were unsatisfactory.
Value for Money
8.58
Overall good value for the price, although some guests felt the service was lacking.
Food and Beverage
8.63
Breakfast was generally well-received but options could be improved.
Overall Experience
9.1
Overall positive experience despite several negative mentions, indicating willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:38

Property Description

Convenient Location
Located within close proximity to major attractions like the San Jose Convention Center and Shoreline Amphitheatre, Holiday Inn Express & Suites - San Jose Airport, an IHG Hotel offers easy access to the best of San Jose.

Modern Amenities
Enjoy a comfortable stay with amenities such as an indoor pool, fitness centre, and free shuttle service. Each room is equipped with a coffee machine, air conditioning, safety deposit box, and a flat-screen TV for your convenience.

Business and Leisure Facilities
Whether you're traveling for work or leisure, take advantage of the on-site business centre and relax at the snack bar. With the San Jose Diridon Amtrak Station and the airport nearby, your stay at Holiday Inn Express & Suites is both convenient and enjoyable.

Book your stay now at Holiday Inn Express & Suites - San Jose Airport for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1952 reviews
Cleanliness: 7.13
Service: 9.1
Location: 8.14
Room Quality: 7.59
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 9.1
K
Kalli • extended_group • us
8
2026-05-30 • via Nuitee
M
Michael • solo_traveller • us
8
A quiet night’s rest
Pros:

Good location

Cons:

Only one guy at the front desk nobody to help with luggage. Your cards parking was tough, but they gave me a good spot.

2026-05-30 • via Nuitee
C
Cristobal • family_with_children • us
10
Very professional experience
Pros:

Very comfortable stay and clean

Cons:

Nothing

2026-05-30 • via Nuitee
S
Syed • family_with_children • us
8
2026-05-30 • via Nuitee
C
Carina • couple • us
10
2026-05-29 • via Nuitee
J
Jacqueline • couple • us
1
2026-05-29 • via Nuitee
T
Tasnim • couple • bd
10
2026-05-29 • via Nuitee
M
Marcelino • extended_group • us
9
2026-05-29 • via Nuitee
A
Alvarez • couple • us
10
2026-05-28 • via Nuitee
A
Alvarez • couple • us
10
2026-05-28 • via Nuitee
A
Alvarez • couple • us
10
2026-05-28 • via Nuitee
N
Natasha • couple • us
6
2026-05-27 • via Nuitee
L
LiAn • solo_traveller • tw
7
Convenient and good value
Pros:

The location was good, close to the airport, and pretty convenient. There was free breakfast everyday, a little gym which I didn't use but looked alright and as expected for a hotel gym. Good value for what you are paying for and in comparison to the other hotels around. There is parking on site for a fee of $15.

Cons:

There has been an incident during my stay where they gave another guest my room and a stranger walked into my room while I was still in there. Very uncomfortable situation for both of us... They also raised their parking fees from $10 to $15 which I though was robbery.

2026-05-27 • via Nuitee
R
rosa • solo_traveller • us
3
its cold.
Pros:

breakfast and morning staff was nicer.

Cons:

No hot water in the shower was told to let water run for 5 more min - ran for over 30 min got barely warm, couldn't use the tub. water went down slow in tub. floors were dirty in room. when I called down for assistance front desk rep kind of got snappy. was cold turned on heater and started smelling like burnt no windows to open or air out smell. called front desk again and they said it was fine but I didn't want to risk a fire so stayed cold. Lighting was very dim and restroom lights flickered / half the vanity light turned off and didn't work again.

2026-05-27 • via Nuitee
N
nabby • extended_group • us
10
2026-05-27 • via Nuitee
L
LiAn • solo_traveller • tw
7
Convenient and good value
Pros:

The location was good, close to the airport, and pretty convenient. There was free breakfast everyday, a little gym which I didn't use but looked alright and as expected for a hotel gym. Good value for what you are paying for and in comparison to the other hotels around. There is parking on site for a fee of $15.

Cons:

There has been an incident during my stay where they gave another guest my room and a stranger walked into my room while I was still in there. Very uncomfortable situation for both of us... They also raised their parking fees from $10 to $15 which I though was robbery.

2026-05-27 • via Nuitee
S
Sandra • family_with_children • us
10
2026-05-27 • via Nuitee
L
Lorena • family_with_children • us
10
2026-05-27 • via Nuitee
J
Jefferson • solo_traveller • us
10
2026-05-26 • via Nuitee
T
TE CHIH • extended_group • tw
9
2026-05-26 • via Nuitee