Holiday Inn Express & Suites - San Jose Airport by IHG

Hotels
•
Holiday Inn Express
8.3 (1973 reviews)
2080 N. 1st Street , San Jose , us

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Lift / Elevator
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Cleanliness of the room
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Service inconsistencies
Noise disturbances

Categories

Cleanliness
7.13
Multiple reviews indicate issues with cleanliness, including dirty rooms and bathrooms.
Service
9.1
Friendly staff mentioned; service issues were noted but not predominant.
Location
8.14
Close to the airport but concerns about neighborhood safety were raised.
Room Quality
7.59
Mixed sentiments regarding room quality; issues with noise and cleanliness reported.
Amenities
8.12
Amenities such as breakfast and pool were mentioned; however, some were unsatisfactory.
Value for Money
8.58
Overall good value for the price, although some guests felt the service was lacking.
Food and Beverage
8.63
Breakfast was generally well-received but options could be improved.
Overall Experience
9.1
Overall positive experience despite several negative mentions, indicating willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:38

Property Description

Convenient Location
Located within close proximity to major attractions like the San Jose Convention Center and Shoreline Amphitheatre, Holiday Inn Express & Suites - San Jose Airport, an IHG Hotel offers easy access to the best of San Jose.

Modern Amenities
Enjoy a comfortable stay with amenities such as an indoor pool, fitness centre, and free shuttle service. Each room is equipped with a coffee machine, air conditioning, safety deposit box, and a flat-screen TV for your convenience.

Business and Leisure Facilities
Whether you're traveling for work or leisure, take advantage of the on-site business centre and relax at the snack bar. With the San Jose Diridon Amtrak Station and the airport nearby, your stay at Holiday Inn Express & Suites is both convenient and enjoyable.

Book your stay now at Holiday Inn Express & Suites - San Jose Airport for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1973 reviews
Cleanliness: 7.13
Service: 9.1
Location: 8.14
Room Quality: 7.59
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 9.1
N
Nithya • family_with_children • us
10
2026-06-27 • via Nuitee
J
Jorge • solo_traveller • us
10
Pros:

Everything! Everything was good.

Cons:

There was nothing, I didn't like.

2026-06-26 • via Nuitee
C
christian • solo_traveller • py
8
Pros:

La ubicación y acceso a los medios de transporte

Cons:

Hubo un personal en recepción muy desagradable

2026-06-26 • via Nuitee
C
CAROL • extended_group • us
8
Cons:

I did not like that it was not communicated that there would be a $15 parking charge.

2026-06-25 • via Nuitee
A
Angela Viviana • couple • us
10
2026-06-24 • via Nuitee
S
Santillano • family_with_children • us
10
Muy bien
Pros:

Todo

Cons:

Todo

2026-06-24 • via Nuitee
S
Sayf eddine • solo_traveller • us
10
2026-06-24 • via Nuitee
J
John Ross • solo_traveller • ph
7
Pros:

The room was spacious and clean. It even has a tiny veranda.

Cons:

The front desk was quite rude.

2026-06-24 • via Nuitee
E
Esmeiro • family_with_children • us
10
Pros:

Muy cómoda la habitación

2026-06-23 • via Nuitee
M
Myung Sun • couple • us
9
2026-06-23 • via Nuitee
G
Gökhan • couple • tr
8
Pros:

Odalar ferah, temiz, ihtiyaç duyulan herşey odada mevcut.

Cons:

Kahvaltı yetersiz çok az seçenek var, yemek alanındaki masalar koltuklar yetersiz. İki kişi kahvaltı yapabilmek için birilerinin yemeklerinin bitmesini bekledim ayakta.

2026-06-23 • via Nuitee
M
Matthew • solo_traveller • us
10
Enjoyed my trip
Pros:

Everything

Cons:

n/a

2026-06-23 • via Nuitee
D
Dennis • solo_traveller • us
10
2026-06-23 • via Nuitee
L
Laura • family_with_children • us
8
Nice and affordable.
Pros:

Staff was nice. The breakfast was fine.

Cons:

My family and I were looking forward to using the pool, but the water was too cold, so we didn’t use it.
One of the rooms we booked had less than half a toilet roll when we arrived on the first day. We expected it to be replaced the next day , but the cleaning staff didn’t come to our rooms at all the next day, so we ran out of toilet paper and had to go down to the front desk to ask for some.

2026-06-23 • via Nuitee
O
Osvaldo • extended_group • us
8
2026-06-22 • via Nuitee
A
Arevik • family_with_children • ru
10
2026-06-21 • via Nuitee
A
Arevik • solo_traveller • ru
10
2026-06-21 • via Nuitee
M
Maria • family_with_children • us
10
Todo muy bien!
Pros:

Todo

Cons:

Que no hay parking

2026-06-21 • via Nuitee
V
Viet • couple • us
8
Pros:

Ok

Cons:

Ok

2026-06-21 • via Nuitee
A
Aguilar • solo_traveller • us
10
All good things must come to an end.pp
Pros:

Everybody seems really nice and everybody seems like they want to help you

Cons:

The fact that I have to leave. I feel so comfortable here. Everybody don't wanna leave lol.

2026-06-20 • via Nuitee