Bong Thom Forest Lodge

Quelques fourmis et araignées dans la chambre, c'est le pendant d'être entouré d'arbres et de bassins d'eau.

The foot paths and the pool filtration systems are in need of maintenance. It is a little far from Siam Riep. However, ride into town was interesting.

Petit déjeuner continental un peu décevant en comparaison du dîner la veille.

- I don’t believe this is a place for families. Our room had a large gap in the door and bugs were in the room, a lizard, lots of red ants, mosquitos, I appreciate some have to be expected but it was covered in them.
- Wi-Fi connection was extremely slow.
- doesn’t cater for vegetarians at all so my kids and myself only had the choice of rice or one bowl of soup. The soup was lovely and the chef very friendly but you are very restricted for food due to the remoteness and the prices reflect this. Not alcohol choices other than beer.
- we had a power cut at 2am - with two children, no air conditioning and no access to any staff etc it was a very hot and humid few hours.

It would be really great to see the place well maintained as it has a lot of potential.
Unfortunately, the property feels neglected, with much of the wooden structures showing signs of poor maintenance and partially falling apart. The natural pool, which could have been a highlight, was stagnant and dirty due to water circulation that wasn't turned on. .
While breakfast was included, it did not meet expectations for the price level. We were served fried rice instead of noodles as promised, and the American breakfast consisted of potatoes, dry toast, butter, a tomato slice, an egg, and two small sausages. Additionally, only instant coffee was provided, even though there was a coffee machine available.

Wifi was unfortunately really unstable - most of the time no connection. No restaurants nearby, besides the one in the hotel. Also, we could have used handsoap in the bathroom.

The whole complex is nicely laid out, but aged. It needs a little bit of maintenance.
When booking you have to be aware that the hotel is far away from the city and therefore not approached by most tour guides (GetYourGuide).
We had animals in our lodges at night.

Just needs a tiny bit more maintenance

Personnel speaks very little English which makes communication quite hard. There is no excursion desk, they can only get a taxi for you. They only accept cash. Lodges are beautiful but in need of repairs. It seems like the place didn't fully recover from COVID yet.

The property felt a bit abandoned like it used to be a luxury resort that changed ownership during covid and it is not the same. We were pretty much the only ones there, the AC was not working properly, the wifi did not really worked and the room smelled moldy. I would have given a better review if it was cheaper but for the price paid it was very disappointing.

No wifi (the lovely staff from restaurant helped sometimes with short share from private phones), no hot water for the whole stay, the staff is very nice but speaks very poor English. Shower gel always provided for one guest (even if 2 guests were there).Even after complaining to the Manager about the internet and no hot water the problem was not solved.