Crowne Plaza Denver International Airport, an IHG Hotel

Hotels
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Crowne Plaza Hotels & Resorts
6.6 (121 reviews)
15500 East 40th Avenue , Denver , US

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Paid
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
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Review Highlights

Pros:
Good location
Cons:
Limited service
Rooms were dirty
Weeds and not mowed lawn
Stains on carpet
Convention center AC not working
Couldn’t use side doors

Categories

Cleanliness
4
There are consistent complaints about the rooms being dirty and stains on carpet, contributing to a low cleanliness score.
Service
4.5
Staff was present but not fulfilling their roles effectively, indicating subpar service.
Location
9
Guests are generally satisfied with the hotel's location, highlighting its proximity to highways and local dining as positive points.
Room Quality
3.8
Guests mentioned nice rooms but also significant maintenance issues like unkept exterior and malfunctioning AC, resulting in a lower score.
Amenities
3
No specific mentions of amenities suggest possible shortcomings in this category, further affected by the AC issues in the convention center.
Value for Money
5
The mismatch between services expected and those provided implies that the value for money may not be perceived as high.
Food and Beverage
5
There were no specific mentions of food and beverage quality, so an average score seems appropriate given the lack of information.
Overall Experience
5.5
Mixed reviews with significant negative points suggest an overall mediocre experience at this hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 18:59

Property Description

Convenient Location
Located just 15 minutes from Denver International Airport, Crowne Plaza offers easy access for travelers. Corporate offices like Boeing and Serta are steps away, while popular shopping districts are nearby.

Modern Amenities
Guests enjoy 24-hour fitness facilities, an indoor pool, and free Wi-Fi. Each room features a coffeemaker, and the hotel offers round-the-clock front desk service.

Dining Experience
Indulge in American favorites at The Terrace restaurant or grab a drink at The Atrium Bar. Whether it's breakfast, lunch, or dinner, Crowne Plaza has you covered.

Book your stay at Crowne Plaza Denver International Airport for a seamless travel experience.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of USD 50 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Minimum number of rooms required for group bookings: 6
Airport code: DEN

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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