Hotel Louisville

This place should not be listed as a hotel

The property is surrounded by a chain-link fence and 1 blocked access.
The parking lot is bordered with over-grown , unkept bushes. The entrances- one is blocked and locked with a sign saying check-in with security.
The lobby is poorly lit, and cluttered with old bookcases and furniture.
There are people lingering around the outside of the property - possibly homeless asking for money.
The telephone and television did not work.
The check-in staff was curt, and evasive when I asked if the property was safe to stay.
When I politely said I didn’t feel safe and needed a refund, the desk clerk told me it was up to Expedia.

This hotel is also low-income housing for locals.

Bad side of town. Dangerous parking. Outdated rooms.

Staff were pleasant - and the breakfast was edible (you are given a plate of food, no choices)

Inexpensive, basic hotel near downtown Louisville. A little different but carrying out a very noble mission.

The moment I walked in, the first thing I smelled was vomit. The property feels more like long-term housing than a hotel. The environment did not feel clean or welcoming. I would not recommend staying here.

Friendly staff. Church affiliated.

The room was clean and serviced everyday except Sundays. The hotel is an inpatient recovery program and senior housing complex.ale sure you know this before you book. IDK you might like that kind of thing. Free continental breakfast was a donut and coffee in a styrofoam cup.
TV did not work the entire time I stayed.
Area is very dangerous.

The Building is very old. Traditional Furniture & Decor. My Room was quiet & comfortable. The Room had a Mini Fridge, Microwave & Coffee Maker. I didn’t have Breakfast which is complimentary. Downtown attractions are walkable & just minutes away from the property

We stayed here for the festival and while I can put up with most things, this place was frustrating.

Now I can give the benefit of the doubt and say that the basics were covered. Hot water, fresh towels, and even free complementary breakfast each day. The ladies that served breakfast and handled day time cleaning within the hotel room were very nice.

However, that’s where the positives end.

I found it very frustrating that there wasn’t any consistent front desk staffing at night; yet there’s security staff everywhere. I feel like perhaps there’s room for cross training with how many staff members were lingering around and how many customers needed help; because it definetly wasn’t just us lingering around the lobby, waiting for someone to help us.

On top of that we were having constant key card issues, which resulted in us having to go downstairs every day of our trip and get them reset for our door.

There was a constant smell of wet sewage or perhaps mildew in the lobby. And we actually chose to check out a day early because my roommate felt that it was making her sick as the trip progressed.

I recognize that this place has an overarching mission to help those who have difficulties finding work, and I appreciate it. But this place just comes across as very disorganized and unfriendly.

I wouldn’t recommend it unless you have no other options.

This is gonna be an honest review. Yes it is a halfway home, does that bother me? No. The tenants of the halfway home were like any other guest at a hotel. You don't bother them, they don't bother you. No druggies or sketchy people or anything like that. Staff was nice and helpful. Lobby kind of smelled a little funky but that's not a huge deal. Room was clean and everything worked. Nice big king size bed. Totilet and shower were clean and worked well. Breakfast was made fresh to order and they had huge donuts that you could grab alongside them. I have seen people comparing about it being a halfway home but from my expereince of staying for 5 days, that's not a problem at all. Overall good stay for the price.

The picture in the listing seem to be old. Definitely could use an overhaul. We got stained towels one night, but did have good hot water.

Overall staff was nice and it served the purpose of a place to sleep for a few hours.

I would probably stay again

Excellent

This property was not advertised as a homeless shelter. We had individuals constantly stopping us for money inside and outside. The buffet advertised online did not exist and breakfast was not an option. You were fed as if you were in a soup kitchen. The air conditioner leaked and dumped water in the closet soaking all of our clothes. We were going to a timed concert and just had to have the clothes dried. They smelled rusty and burned by the time we go them back. The advertising is not the fault of the hotel. However, it should be noted the place has a bar at night where people were often intoxicated and security would have to escort us around. It was a lot of money not to know these things up front.

The stinkest hotel I've ever been in. Smelled like throw up/vomrrÿyy

Good Breakfast

Dirty

I think the property is doing a lot of good things for the community, And once I was there and experienced what they were doing everything felt safe and accounted for, however it was a bit of a surprise upon arrival. And I am rather open minded regarding homeless folks. I don't know that others would feel safe.

Found a bed bug in my room

Decent place. Old building. But rooms are nice enough. Decent breakfast.

It’s a very old building. But the rooms are spacious, clean, and have good views. The people are kind. Breakfast is decent and made fresh.