Capri by Fraser Johor Bahru

Hotels
•
Frasers Hospitality
8.6 (4857 reviews)
Menara Tiga Serangkai, Jalan Tengku Azizah , Johor Bahru , my

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Comfortable rooms
Cons:
Disappointing breakfast
WiFi connectivity issues

Categories

Cleanliness
8.73
The facilities are clean, and the rooms are remarked as very clean and comfortable.
Service
8.9
Staff were friendly and helpful, with a specific mention of a staff member's excellent service.
Location
8.54
Location is convenient for border crossing, though mixed feelings about surrounding construction.
Room Quality
8.79
Rooms are described as nice, big, and comfortable.
Amenities
8.72
Amenities and service mentioned as satisfactory, with room for improvement.
Value for Money
8.68
Great for location and room quality, though some concerns about WiFi limits value.
Food and Beverage
7.73
Breakfast was disappointing for some guests.
Overall Experience
8.7
Overall pleasant stay with the consensus of repeat stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:02

Property Description

Luxurious Amenities
Capri by Fraser Johor Bahru boasts an outdoor swimming pool, fitness centre, and a restaurant for guests to enjoy.

Convenient Location
Located just 2 km from Johor Bahru Checkpoint, guests have easy access to popular attractions like LEGOLAND Malaysia and Johor Bahru Sentral railway station.

Exceptional Services
Guests can take advantage of the 24-hour front desk, shuttle service, and free WiFi during their stay.

Book your stay at Capri by Fraser Johor Bahru for a memorable and comfortable experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Children are not allowed in the club lounge.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for MYR 65 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 4857 reviews
Cleanliness: 8.73
Service: 8.9
Location: 8.54
Room Quality: 8.79
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 7.73
Overall Experience: 8.7
S
Shamimah • family_with_children • sg
8
2026-03-14 • via Nuitee
A
AMY • family_with_children • sg
10
2026-03-14 • via Nuitee
C
Chong Kuan • couple • sg
9
Don't use 3rd party to make booking in future
Pros:

Hotel room is spacious and sound proof is good

Cons:

Booking.com cheated us
During booking , it stated breakfast is included
But when I checked in
Hotel told me , no breakfast was included
I email you, but no reply
I won't use booking.com in future
You are a liar

2026-03-10 • via Nuitee
S
Siti • couple • sg
8
Convenient, clean
Pros:

Full furnished amenities convenient for guests

Cons:

Advanced deposit cash or credit card in case of damaged

2026-03-08 • via Nuitee
J
Jusoh • family_with_children • my
10
2026-03-08 • via Nuitee
N
Nurul Asmaq • family_with_children • my
7
Cons:

So difficult to ask the staff to give invoice. Alway ask booking. Booking asked us to request from the property. Very confuising.

2026-03-05 • via Nuitee
P
Parames • couple • sg
10
2026-03-04 • via Nuitee
N
Norman NBA • family_with_children • sg
8
Room with Microwave & Kitchenette
Pros:

Early check-in. Spacious Room.
Friendly staff. So far, only Capri Hotel provides microwave & and kitchenette facilities. Very useful for breaking our fast & Sahur.

Cons:

Noise from RTS construction sites.

2026-03-04 • via Nuitee
A
Aida Latif • family_with_children • sg
9
Pros:

The pillows of course..the fridge was working well and cold. Aircon was great too..easy to adjust accordingly. Clean room and I'm happy overall throughout my stay there.

Cons:

The water flow was not that strong enough. The position of the mirror..

2026-03-02 • via Nuitee
C
Chei Li • family_with_children • sg
8
Pros:

nice clean room . Very comfortable.

Cons:

Location not convenient, no Shopping mall within nearby. Otherwise it will be perfect

2026-03-02 • via Nuitee
N
Nhznyy • extended_group • sg
10
Love the room thankyou capri ! Will come again !
Pros:

Very nice and clean and most importantly kids friendly !

Cons:

The parking lots. Its so limited for the hotel guest

2026-03-01 • via Nuitee
J
Jennifer • family_with_children • sg
9
we enjoyed our overnight stay and will surely come back to spend more days to enjoy your room facility more.
Pros:

hotel’s excellent amenities

Cons:

location is quite far to nearest mall that we should take a taxi. jam around the area.

2026-03-01 • via Nuitee
S
Syamil Siddiq • family_with_children • sg
8
2026-02-27 • via Nuitee
M
MUN XIN • couple • my
10
2026-02-26 • via Nuitee
F
Fadzlee • family_with_children • sg
10
Pros:

Clean and easy access.

2026-02-26 • via Nuitee
M
Melvindip Singh Sandhu Mon Singh • couple • my
10
2026-02-23 • via Nuitee
W
Wan Jin • couple • sg
7
Pros:

Quite clean, spacious

Cons:

Poor communication and lack of flexibility

2026-02-23 • via Nuitee
N
Nur Zahiah • family_with_children • sg
9
Pros:

Love their service . We arrived earlier our room was nt ready. We were ok with leaving our lauggage and get lunch 1st. Bt the counter staff gave us the option to upgrade at a good price. Appreciate that they gave us the option and we love the upgraded room. It is our 3rd time here. The price is good enough fr the overall hotel service and clealiness and location.

Cons:

Nothing!

2026-02-22 • via Nuitee
T
Taizaburo • extended_group • sg
10
2026-02-14 • via Nuitee
J
Jean-François • solo_traveller • my
10
Pros:

Nice hotel near the CiQ. Central Johor Bahru.

2026-02-14 • via Nuitee