Rotana Al Mesk Hotel

Hotels
Independent
6.1 (21 reviews)
2708 Alhaytham Bin , Madinah , SA

Facilities

Free WiFi
24-hour front desk
Safe-deposit box at front desk
Smoke-free property
Housekeeping on request

Review Highlights

Pros:
Clean rooms
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
5
Mixed reviews regarding cleanliness, with some guests mentioning a slight odor.
Service
0
No consensus on service, as no feedback was provided in the review.
Location
0
No feedback on the hotel's location in the review.
Room Quality
0
Room quality was not mentioned in the review.
Amenities
0
No feedback on amenities in the review.
Value for Money
0
No feedback on the value for money in the review.
Food and Beverage
0
No feedback on food and beverage services in the review.
Overall Experience
0
Limited feedback on the overall experience in the review.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-12 00:19

Property Description

Convenient Location
Discover the perfect stay just steps away from Al Haram and a short walk from Prophet's Mosque, in the heart of Medina City Center.

Luxurious Accommodations
Indulge in comfort with air-conditioned rooms, pillowtop beds dressed in Egyptian cotton sheets, and stylish bathrooms with designer toiletries.

Modern Amenities
Enjoy the convenience of a 24-hour front desk, safe deposit box, and free minibar items, making your stay at Rotana Al Mesk Hotel unforgettable. Reside in luxury, moments away from the most renowned attractions in Medina.

Important information:

* Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
* Couples wishing to share a room must provide proof of marriage.
* One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
* No pets and no service animals are allowed at this property.
* Cashless payment methods are available for all transactions.
* Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: JED

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

6.1
Based on 21 reviews
Cleanliness: 5
Service: 0
Location: 0
Room Quality: 0
Amenities: 0
Value for Money: 0
Food and Beverage: 0
Overall Experience: 0
M
Mohammad
8
Pros:

It was ok, a little smelly..

2025-06-07 via Nuitee
V
Verified traveler
4
Not so good. I wouldn’t stay there.
Pros:

Very old building, smells really bad. You can see from the pictures old room, closet, electrical outlets, and the AC was loud. Lots of noise and WiFi was very very weak signal. Building definitely needs upgrade.

2024-09-01 via Nuitee
E
Edgar friends
8
Pros:

It’s definitely not a luxury hotel; but it had a good price and close to pretty much everything.

2023-10-24 via Nuitee
T
TAREQ S A Y family_with_children
6
Pros:

Thanks for all

2023-09-19 via Nuitee
M
Muhammad family
10
Pros:

value for money

2023-08-09 via Nuitee
Y
Yacine
4
Pros:

Staff was courteous and helpful, property is a rundown place, walls are thin, place is a cry out for a renovation!!

2023-04-16 via Nuitee
R
Rashed
6
Acceptable
Pros:

Like: Acceptable place near to Haram and Qoba walk market

Dislikes: bad Pillows and bad and there is no king size blanket also no sound proof

2022-12-22 via Nuitee
M
Mohamad family_with_children
2
Pros:

Nothing

2022-12-02 via Nuitee
M
Md family
2
Pros:

Very poor condition of the room, especially the bathroom and the shower area was terrible, dirty and gross. Wi-Fi was very slow and sometimes not available. Non friendly staff and not adequate toilet paper and towel.

Only good thing was the location. Very close to the Rawdah. If you only care about the location and not worried about the room facilities, then this place is for you. Otherwise, pay a bit more money and get a different hotel like Pullman ZamZam

2022-11-30 via Nuitee
A
AYMN
4
Not good
Pros:

The staff uncooperative, no cleaning at all

2022-05-06 via Nuitee
A
Anwar friends
8
Pros:

Good

2022-04-24 via Nuitee
E
ErtugrulBey self
2
Pros:

The front desk never heard of Orbitz and therefore you don't have a reservation. Even if you already paid for it. I had to get a different hotel in the middle of the night.

2021-01-11 via Nuitee
V
Verified traveler family
4
Pros:

The Staff where all nice, the hotel needs to be refurbished

2019-12-23 via Nuitee
V
Verified traveler family_with_children
8
Pros:

It will be very helpful if they can provide a Microwave Oven which helps especially for the guests with small children to warm up milk etc. and a wall clock which will be a great help so guests will not be late for their prayers.

2019-10-31 via Nuitee
V
Verified traveler
6
Pros:

High price,lower quality
Small bathroom
Not very clean

2019-05-30 via Nuitee
M
Mohamed
10
No title
Pros:

Location is perfect hotel didn’t have restaurant and have a very limited service front desk clerk not available all the time and they never answer the call if you need anything.

2019-04-28 via Nuitee
V
Verified traveler family
4
Pros:

Internet doesn't work, owner refused to give me access to the wifi which did work.

2019-04-20 via Nuitee
V
Verified traveler family
8
Pros:

Location is perfect front desk staff responds poor

2019-03-29 via Nuitee
H
Hammad
4
Extremely poor
Pros:

It was bad option.as staff is extremely poor and non cooperative.
Only location is good.
Bedsheets have blood stains.

2019-01-28 via Nuitee
V
Verified traveler
10
Very good
Pros:

Very good for the price.

2019-01-06 via Nuitee