William Tell Hotel MOD Collection by Sonesta

Hotels
•
MOD, A Sonesta Collection
7.4 (591 reviews)
6201 West Joliet Road , Countryside , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Great location
Cons:
Amenities closed during stay
Poor communication about offerings

Categories

Cleanliness
7.29
Cleanliness was generally praised, but the presence of ants in some reviews and complaints about room quality indicate a need for improvement.
Service
8.26
The staff received positive remarks for being friendly and helpful, despite some issues with key cards.
Location
8.8
Many reviews highlighted the excellent location as a major positive aspect.
Room Quality
8.25
Rooms were generally mentioned as clean and spacious. However, some guests noted outdated features.
Amenities
6.28
Multiple closures of amenities like the pool and restaurant led to significant disappointment.
Value for Money
7.74
Some guests felt misled about offerings like breakfast and pool access, suggesting value could be better.
Food and Beverage
5.29
No breakfast was available, and amenities like the restaurant and bar were closed, leading to negative sentiment.
Overall Experience
7.26
Overall, experiences were mixed due to closures and miscommunications, but guests appreciated cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 06:42

Property Description

Luxurious Rooms and Suites
Indulge in spacious rooms and suites with modern amenities including spa baths and separate seating rooms.

Fantastic Recreational Facilities
Enjoy a refreshing dip in the Olympic-sized indoor pool and unwind at the children's pool and indoor fitness centre.

Convenient Dining Options and Business Facilities
Savor a variety of American dishes at the on-site bar and restaurant, and take advantage of the gym, business center, and meeting room.

Book now to experience the perfect blend of comfort and convenience at the Holiday Inn Chicago SW-Countryside ConfCtr!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.4
Based on 591 reviews
Cleanliness: 7.29
Service: 8.26
Location: 8.8
Room Quality: 8.25
Amenities: 6.28
Value for Money: 7.74
Food and Beverage: 5.29
Overall Experience: 7.26
P
Paulette • couple • us
10
It was a good stay.
Pros:

The staff was very hospitable and courteous especially Calvin and Jermaine

Cons:

It was all good

2026-03-30 • via Nuitee
J
Joseph • couple • us
10
Pros:

Staff was very greeting and nice the rooms were clean and looked nice especially for the price.

2026-03-24 • via Nuitee
M
Michael • couple • us
8
Good room and staff
Pros:

Nice room and friendly staff

Cons:

It was noisy until midnight

2026-03-22 • via Nuitee
D
Daniele • family_with_children • us
10
Pros:

The customer service was excellent

Cons:

N/A

2026-03-19 • via Nuitee
C
Claudia • couple • us
1
2026-03-16 • via Nuitee
C
Campos • couple • us
10
2026-03-16 • via Nuitee
M
Maricruz • family_with_children • us
10
Pros:

The location & everything inside

2026-02-27 • via Nuitee
J
James • solo_traveller • us
10
I needed to get away and be alone. The hotel provided me that.
Pros:

Room was very nice and clean. Staff was very friendly.

Cons:

I was disappointed the holidome was closed for cleaning and that the jacuzzi was removed. I remembered after staying some years back the jacuzzi was the most powerful one I've ever seen in. Still I enjoyed my stay.

2026-01-20 • via Nuitee
D
Devontay • couple • us
6
2026-01-19 • via Nuitee
K
Kendra • couple • us
9
We came to town for a wedding - it was a short stay - but while we were there, everything was awesom
Pros:

Our room was clean and spacious- bathroom was phenomenal!

Cons:

No extra blanket

2026-01-19 • via Nuitee
N
Nereida • extended_group • us
10
2026-01-19 • via Nuitee
M
Mark • couple • us
4
Ok
Cons:

No pool no ice machine on floor lamp did not work dark and dirty looking

2026-01-19 • via Nuitee
C
Caosi • couple • us
10
2026-01-19 • via Nuitee
D
Dave • couple • us
1
Horseshit. If I hadn't went through booking.com I would want a full refund. It was horrible
Pros:

Well they offered breakfast for an additional 10$ per day in a restaurant that is permanently closed

Cons:

Room floors were sticky. Food we put in fridge was soaking wet the following day. A/C unit leaked. We were told by front desk staff that first floor rooms were "nasty". Pool has been closed for a long time according to same idiot. Rented a second room for our son and TV didn't work. Told by same idiot that they knew it didn't work. For a Holiday Inn it was a dump

2026-01-19 • via Nuitee
E
Elizabeth • solo_traveller • us
10
2026-01-02 • via Nuitee
K
Kelly • couple • us
10
2025-12-23 • via Nuitee
I
Ivan • couple • us
7
2025-12-18 • via Nuitee
H
Helgi Gunnar • extended_group • is
2
Been there, done that..... sad but true
Pros:

Free parking, bed was good

Cons:

First I was charged for my room with breakfast, one minute later I was told that there was no breakfast due to construction in breakfast hall!
Why was I charged for the breakfast?
Sorry but this hotel is not clean and needs renevation on many areas.
Dog was barking in near room, and soundproofing is not good. Corridor and one elevator did stink of bad smell.
Sad but true :(

2025-12-15 • via Nuitee
C
Cynthial • family_with_children • us
5
Pool, hot tub, bar and restaurant closed...for up to 4 months
Pros:

Location was excellent. Staff was helpful and room was clean.

Cons:

Hot tub, pool, bar and restaurant were all closed, under renovation and would not be open for up to 4 more months. We have stayed here before and used these amenities. Had NO idea these were closed
We made it work but were disappointed.

2025-12-08 • via Nuitee
D
Diva • family_with_children • us
10
The staff was so nice and the room was pleasant and clean.
Pros:

I loved the location and how clean it was.

Cons:

I loved everything!

2025-11-29 • via Nuitee