The Verve Boston Natick, Tapestry Collection by Hilton

Hotels
Hilton Hotels & Resorts
8.2 (728 reviews)
1360 Worcester Street , Natick , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Unique design
Convenient location
Clean rooms
Cons:
Poor cleanliness
Dark room quality
Amenities not as expected
Breakfast not included

Categories

Cleanliness
7.59
Several reviews pointed out issues with cleanliness, such as dirty rooms and dust.
Service
9.56
Numerous reviews praised the staff for being friendly, helpful, and attentive, especially mentioning Debbie and Ed.
Location
8.6
Conveniently located with accessibility to dining and amenities.
Room Quality
7.05
Some rooms were described as dark and lacking amenities, impacting comfort.
Amenities
8.08
The hotel offers a unique atmosphere, although some amenities were missing or described as inadequate.
Value for Money
8.04
General comments suggest reasonable pricing for the experience, though not without drawbacks.
Food and Beverage
7.59
Breakfast not included raised concerns, although some enjoyed the dining experience.
Overall Experience
9.06
Many guests reported a great overall experience, highlighting positive interactions with staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:51

Property Description

Upscale Location
Located steps away from the prestigious Natick Mall, The VERVE Hotel Boston-Natick offers a luxurious stay with convenient access to top-notch shopping and dining options.

Modern Amenities
Enjoy a completely non-smoking atmosphere, free Wi-Fi, and a state-of-the-art fitness center during your stay at The VERVE Hotel Boston-Natick. The contemporary guest rooms feature flat-screen cable TVs and coffee facilities for your comfort.

Gourmet Dining
Indulge in delicious meals at the on-site Pantry Restaurant for breakfast and lunch, and The Violet Thorn for dinner and cocktails. With seasonal menus crafted by our culinary experts, dining at our hotel is a culinary experience not to be missed.

Experience luxury and convenience at The VERVE Hotel Boston-Natick. Book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, guests younger than 21 years old may only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 728 reviews
Cleanliness: 7.59
Service: 9.56
Location: 8.6
Room Quality: 7.05
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 7.59
Overall Experience: 9.06
D
Deborah couple us
10
Not far from the Logan Rxpress, lots of restaurants nearby.
Pros:

The room was comfortable and quiet, very clean, and the decor in the lobby and hallways is unique.

Cons:

We were kinda hoping for free breakfast.

2026-03-19 via Nuitee
R
Robin couple us
8
2026-03-15 via Nuitee
F
Fortes couple us
10
2026-03-13 via Nuitee
F
Francois extended_group de
9
2026-03-08 via Nuitee
C
Colby couple us
10
2026-03-08 via Nuitee
F
Fortes couple us
10
2026-03-07 via Nuitee
E
Ethan solo_traveller us
7
2026-03-04 via Nuitee
P
PETIEVICH solo_traveller us
8
Pros:

Staff are friendly and very accommodating. Room cleaning was a bit sketchy.

Cons:

Room cleaning.

2026-03-01 via Nuitee
R
Robert couple us
8
Good price for a funky hotel with nice amenities
Pros:

Fun pop art everywhere. Nice bar and breakfast area.

Cons:

Sort of a strange location right in the middle of the shopping area. Still, you’re close to lots of shopping options if you’re into that.

2026-03-01 via Nuitee
S
Santhuzza couple us
10
2026-02-24 via Nuitee
G
Garth family_with_children bm
8
I would stay there again in a heartbeat. Facility is clean staff were very nice and helpful and the shopping was great.
Pros:

I liked that the area has everything in basic walking distance. The front desk called a cab for us at times But the Mall is literally across the street.

2026-02-14 via Nuitee
M
Michael couple nl
8
Pros:

Bed

Cons:

Geluid verwarming

2026-02-12 via Nuitee
I
Irene solo_traveller us
10
Very clean
Pros:

Excellent

Cons:

Accessibility

2026-02-11 via Nuitee
N
Natalie family_with_children us
3
Pros:

Cool vibe and art work

Cons:

The furniture in our room was not in its place and we saw a rodent run into the heater. The staff did not believe us and didn’t care to keep our business. They refunded us quickly to get us out of there

2026-02-08 via Nuitee
H
hughl917 Business
10
Me and my work group had an amazing time because of all the help we got
Pros:

Noelle and Zena from the front desk were amazing! They’re very helpful and kind.

2026-02-04 via Tripadvisor
S
Sherina solo_traveller us
10
2026-01-22 via Nuitee
H
Hunnewell couple us
10
2026-01-21 via Nuitee
L
Lorraine solo_traveller us
8
2026-01-20 via Nuitee
Y
Yvonne family_with_children us
9
Overall the facility was fine...my room needs a good cleaning.
Pros:

I did not have breakfast; my husband and I had dinner in the bar area.

Cons:

My room was not "totally" clean...there were cobwebs in the corner of the room and the chaise lounge chair was dirty - my husband and I did not sit on it.

2026-01-19 via Nuitee
C
Cibeli couple us
10
2026-01-19 via Nuitee