Best Western Plus Chicago Hillside

Hotels
•
Best Western Plus
7.4 (492 reviews)
4400 Frontage Road , Hillside , us
+1 708-544-9300

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable beds
Cons:
Dirty rooms
Noisy environment
Limited amenities

Categories

Cleanliness
5.48
Numerous complaints about dirtiness and unclean conditions in rooms.
Service
8.45
Staff was described as friendly and accommodating.
Location
8.49
Location was generally appreciated for convenience.
Room Quality
6.44
Rooms varied in quality, some guests reported issues like uncomfortable pillows.
Amenities
6.97
Limited options and some amenities not functioning as expected.
Value for Money
7.93
Mixed sentiments; some found it overpriced for the quality, while others thought it reasonable.
Food and Beverage
7.48
Breakfast options available, but not all guests were satisfied.
Overall Experience
7.95
Overall mixed feelings, with some positive experiences overshadowed by the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:18

Property Description

Convenient Location
Located within driving distance of downtown Chicago, the Chicago Hillside Best Western Plus offers free 24-hour transfer service to O'Hare International Airport, ensuring a hassle-free stay for guests.

On-Site Dining and Leisure
Guests can enjoy the convenience of Charlie's Restaurant serving American cuisine round the clock and Charlie's Lounge offering snacks and cocktails. The hotel also features an outdoor pool and 24-hour fitness facilities for relaxation and recreation.

Nearby Attractions
Explore local attractions such as the Brookfield Zoo, Oakbrook Mall, and Loyola Medical Center, all located just a short distance away from the hotel.

Book your stay at Chicago Hillside Best Western Plus for a seamless blend of convenience and comfort during your visit to the Windy City.

Important information:

Please note the pool is closed until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.4
Based on 492 reviews
Cleanliness: 5.48
Service: 8.45
Location: 8.49
Room Quality: 6.44
Amenities: 6.97
Value for Money: 7.93
Food and Beverage: 7.48
Overall Experience: 7.95
S
Shelly Lenoir • solo_traveller • us
8
Pros:

Nice location.

2026-08-07 • via Nuitee
W
Wheeler • solo_traveller • us
8
Pros:

It was really clean an the service was nice

Cons:

No free breakfast with the price we paid for one night it should have been included

2026-07-19 • via Nuitee
S
Sophia • family_with_children • us
10
2026-07-16 • via Nuitee
L
Lamisha • family_with_children • us
10
Pros:

Didn’t eat couldn’t afford the rates

2026-07-16 • via Nuitee
M
Maria Cielo • couple • us
6
We stayed there because we had a delayed flight to Arizona and I was grateful to have a room because many other flights
Pros:

NA

Cons:

Na

2026-07-13 • via Nuitee
H
Hernández Pérez • family_with_children • us
8
2026-07-09 • via Nuitee
S
Saeed • extended_group • sa
8
2026-07-09 • via Nuitee
K
Kaitlin • solo_traveller • us
4
2026-07-02 • via Nuitee
P
PRATIK • solo_traveller • in
8
2026-06-29 • via Nuitee
N
Nicole • family_with_children • us
8
2026-06-28 • via Nuitee
W
William • extended_group • us
8
2026-06-26 • via Nuitee
L
Lawrence • family_with_children • us
7
Cons:

The room was noisy due to proximity to the expressway. The bathroom was in need of cosmetic upgrades.

2026-06-22 • via Nuitee
W
Wojciech • solo_traveller • pl
8
2026-06-22 • via Nuitee
M
Michael • family_with_children • us
7
Good
2026-06-20 • via Nuitee
K
kelly • extended_group • us
7
Cons:

The elevator

2026-06-19 • via Nuitee
W
William • solo_traveller • us
3
Rates should have lower due to construction
Pros:

Location

Cons:

The facility was under construction

2026-06-19 • via Nuitee
B
Braelin • couple • us
8
2026-06-17 • via Nuitee
J
Jacob • solo_traveller • us
6
Does the job if you need it
Pros:

Staff was kind and helpful

Cons:

It was a place to sleep but if i didnt have to stay there because of a cancled flight i wouldnt. Accommodations were sparce and no airport shuttle which is a negative for the area.

2026-06-16 • via Nuitee
F
Favio • solo_traveller • uy
8
2026-06-07 • via Nuitee
J
Jay • couple • us
7
Left early because no outlets near bed working. Did not stay the night
Cons:

No outlets working. Elevators seemed sketchy

2026-06-01 • via Nuitee