Crowne Plaza Hotel Glen Ellyn/Lombard by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8 (366 reviews)
1250 Roosevelt Road , Glen Ellyn , us
+1 630-629-6000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable room.
Convenient location near transport.
Cons:
Old and poorly maintained facilities.
Beware of additional charges for breakfast.

Categories

Cleanliness
7.71
Some reviews indicated old and poorly maintained facilities, with issues affecting cleanliness.
Service
8.68
Staff were generally described as friendly, though there were some indications of indifference.
Location
8.72
Multiple reviews praised the convenient location near transportation.
Room Quality
7.67
Rooms were described as outdated and some issues with space and comfort were mentioned.
Amenities
8.2
Facilities mentioned like the pool were praised, though gym equipment had issues.
Value for Money
7.16
General sentiment was that the hotel was overpriced for the quality provided.
Food and Beverage
7.71
Breakfast options were considered limited and not worth the price.
Overall Experience
8.18
The overall experience was mixed but still positive enough for a return visit.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:24

Property Description

Luxurious Accommodations
Experience comfort and convenience at Crowne Plaza Hotel Glen Ellyn/Lombard. Unwind in rooms equipped with flat-screen TVs, perfect for relaxation after a long day of work or exploration.

Top-Notch Amenities
Indulge in our 24-hour fitness center and indoor pool, offering a rejuvenating experience with a view. Stay connected with complimentary wireless internet access throughout the hotel, ensuring you're always in touch.

Convenient Location
Situated near major corporate offices and popular attractions, our hotel provides easy access to both work and leisure destinations. Explore nearby sites like Morton Arboretum and Oakbrook Mall during your stay.

Book now and elevate your Glen Ellyn experience at Crowne Plaza Hotel.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

8
Based on 366 reviews
Cleanliness: 7.71
Service: 8.68
Location: 8.72
Room Quality: 7.67
Amenities: 8.2
Value for Money: 7.16
Food and Beverage: 7.71
Overall Experience: 8.18
L
Linda • solo_traveller • us
6
Pros:

Clean, comfortable

Cons:

Bit rundown
Confusing entryway

2026-08-03 • via Nuitee
M
Michelle • couple • us
8
2026-06-20 • via Nuitee
S
Simmons • solo_traveller • us
7
2026-06-14 • via Nuitee
A
africa • couple • us
1
I will not stay here again
Pros:

I didn’t like it

Cons:

I didn’t like that the shower was cold. No hot water. The comforter was not cleaned. The vending machine area was dirty. The bed was shaky. The bathroom was small

2026-06-08 • via Nuitee
E
Elisabeth • solo_traveller • us
10
2026-06-07 • via Nuitee
G
Graham • family_with_children • us
5
This hotel works if you only need to enter your room once and don't want breakfast.
Cons:

1. Almost every time I returned to the hotel, my door key had demagnetized and I had to go to the front desk to have them fix my key.
2. Two of those times that I needed key reset there wasn't anyone at the front desk, so I had to call the hotel phone # . . . only to have it ring at the front desk with no one to pick it up.
3. The $19pp breakfast was disappointing in quality, quantity, and service. There was only one person assigned to refill the sparse buffet, clean tables, seat guests, and bus tables.

2026-05-13 • via Nuitee
J
Janelle • solo_traveller • us
8
Great location
Pros:

The location was great and it was very clean. The people were nice.

Cons:

Confused about the breakfast.
Should have brought my own pillows.

2026-05-09 • via Nuitee
E
Elisabeth • solo_traveller • us
1
2026-04-25 • via Nuitee
K
Karol • extended_group • pl
10
Greate
2026-03-31 • via Nuitee
T
TEST • family_with_children • us
6
We would come back again
Pros:

Convenient location

Cons:

room was clean but old and worn

2026-03-23 • via Nuitee
S
stewart • extended_group • us
10
Great
Pros:

Didn't have Breakfast

Cons:

Everything was great

2026-03-19 • via Nuitee
T
Taiesha • family_with_children • us
7
2026-03-16 • via Nuitee
C
Cooper • couple • us
10
2026-03-16 • via Nuitee
J
Jim • couple • us
8
2026-01-29 • via Nuitee
J
Joseph • solo_traveller • be
8
Genial
2026-01-23 • via Nuitee
C
Claudia • family_with_children • us
6
Pros:

I like the proximity of your hotel to where a family member lives.

Cons:

The smells in the rooms, they varied from smokey to musty. The AC system is loud. Front desk staff is mediocre. They provide basic services but extra questions or requests seemed burdensome.

2026-01-19 • via Nuitee
J
Julie • family_with_children • us
10
Pros:

It was a great day in a comfortable room, and the front desk was helpful in my need to make a copy of a document!

2026-01-19 • via Nuitee
E
Ellen • couple • us
8
2025-12-27 • via Nuitee
S
S • couple • us
8
2025-12-13 • via Nuitee
S
Shanique • solo_traveller • us
5
My stay was one of convenience and I am not likely to ever stay there again.
Pros:

The distance from the airport and the train station.

Cons:

The beds were very hard and painful to sleep on. The food was repetitive. The evening staff wasn’t always the friendliest to speak to.

2025-12-12 • via Nuitee