Crowne Plaza Hotel Glen Ellyn/Lombard by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8 (354 reviews)
1250 Roosevelt Road , Glen Ellyn , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and comfortable room.
Convenient location near transport.
Cons:
Old and poorly maintained facilities.
Beware of additional charges for breakfast.

Categories

Cleanliness
7.71
Some reviews indicated old and poorly maintained facilities, with issues affecting cleanliness.
Service
8.68
Staff were generally described as friendly, though there were some indications of indifference.
Location
8.72
Multiple reviews praised the convenient location near transportation.
Room Quality
7.67
Rooms were described as outdated and some issues with space and comfort were mentioned.
Amenities
8.2
Facilities mentioned like the pool were praised, though gym equipment had issues.
Value for Money
7.16
General sentiment was that the hotel was overpriced for the quality provided.
Food and Beverage
7.71
Breakfast options were considered limited and not worth the price.
Overall Experience
8.18
The overall experience was mixed but still positive enough for a return visit.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:24

Property Description

Luxurious Accommodations
Experience comfort and convenience at Crowne Plaza Hotel Glen Ellyn/Lombard. Unwind in rooms equipped with flat-screen TVs, perfect for relaxation after a long day of work or exploration.

Top-Notch Amenities
Indulge in our 24-hour fitness center and indoor pool, offering a rejuvenating experience with a view. Stay connected with complimentary wireless internet access throughout the hotel, ensuring you're always in touch.

Convenient Location
Situated near major corporate offices and popular attractions, our hotel provides easy access to both work and leisure destinations. Explore nearby sites like Morton Arboretum and Oakbrook Mall during your stay.

Book now and elevate your Glen Ellyn experience at Crowne Plaza Hotel.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 354 reviews
Cleanliness: 7.71
Service: 8.68
Location: 8.72
Room Quality: 7.67
Amenities: 8.2
Value for Money: 7.16
Food and Beverage: 7.71
Overall Experience: 8.18
K
Karol • extended_group • pl
10
Greate
2026-03-31 • via Nuitee
T
TEST • family_with_children • us
6
We would come back again
Pros:

Convenient location

Cons:

room was clean but old and worn

2026-03-23 • via Nuitee
S
stewart • extended_group • us
10
Great
Pros:

Didn't have Breakfast

Cons:

Everything was great

2026-03-19 • via Nuitee
T
Taiesha • family_with_children • us
7
2026-03-16 • via Nuitee
C
Cooper • couple • us
10
2026-03-16 • via Nuitee
J
Jim • couple • us
8
2026-01-29 • via Nuitee
J
Joseph • solo_traveller • be
8
Genial
2026-01-23 • via Nuitee
C
Claudia • family_with_children • us
6
Pros:

I like the proximity of your hotel to where a family member lives.

Cons:

The smells in the rooms, they varied from smokey to musty. The AC system is loud. Front desk staff is mediocre. They provide basic services but extra questions or requests seemed burdensome.

2026-01-19 • via Nuitee
J
Julie • family_with_children • us
10
Pros:

It was a great day in a comfortable room, and the front desk was helpful in my need to make a copy of a document!

2026-01-19 • via Nuitee
E
Ellen • couple • us
8
2025-12-27 • via Nuitee
S
S • couple • us
8
2025-12-13 • via Nuitee
S
Shanique • solo_traveller • us
5
My stay was one of convenience and I am not likely to ever stay there again.
Pros:

The distance from the airport and the train station.

Cons:

The beds were very hard and painful to sleep on. The food was repetitive. The evening staff wasn’t always the friendliest to speak to.

2025-12-12 • via Nuitee
M
MiKayla • couple • us
5
my stay was nice the place itself was nice!! they had a restaurant i think they should do free breakfast but that’s JUST
Pros:

i like the guy at the front desk

Cons:

every time you close the bathroom door it locked i didn’t like that i was in room 434 floor 4

2025-12-07 • via Nuitee
J
Joyce-Elena • solo_traveller • ie
9
Great place - clean, comfortable, and convenient in Glen Elton
Pros:

Staff very helpful and pleasant. The room was roomy, clean, and comfortable. I would stay here again, particularly if taking a bus into Wheaton (the bus stop is just outside the hotel’s main entrance).

2025-11-10 • via Nuitee
V
Vickie • family_with_children • us
10
Comfortable
Pros:

Perfect location for our stay

2025-10-29 • via Nuitee
D
Debra • family_with_children • us
7
Comfortable beds, lots of pillows, not so good continental breakfast
Pros:

Breakfast was ok. It was a continental breakfast. Bacon and sausages were great. Oatmeal was runny but good. For $20 each person it wasn't worth it! The kitchen help was awesome! The location of restaurant was very nice!

Cons:

French toast was hard. Coffee was luke warm. The cost was way too high for this particular breakfast. I just wish they had a made to order breakfast like I thought it was supposed to be. The bar/restaurant isn't open all the time and when they are they close way before 9 pm.

2025-10-23 • via Nuitee
B
Bogdan • solo_traveller • ro
3
Too expensive for the very old and poorly maintained facilities
Pros:

For breakfast there is a limited choice in the menu and the waitress asks you to chose from it (like bagel sandwiches or fried eggs). At least when she brings it, there is a lot of it ...

Cons:

Where should I start. Everything about this hotel screams old and poorly maintained. The staircase smells horrible. The hallway rugs felt slimy, like it would be impossible to clean them even if you really wanted. The furniture in the rooms is old and degraded. The bathrooms is again old and poorly maintained - I got a foot fungus (athlete foot) from the shower. The breakfast is very limited - there is no buffet.

2025-10-20 • via Nuitee
K
Katie • couple • us
8
Pros:

Clean and comfortable room.

Cons:

One of the reasons I chose this hotel was for the fitness center. I workout everyday even when traveling. One of the treadmills kept stopping and the bike was so loud and squeaky it was ear piercing. Also the remote in our room didn’t work.

2025-10-19 • via Nuitee
K
Kurt
10
Pros:

Great staff! Clean room! Perfect stay for my event.

2025-10-10 • via Nuitee
J
james • partner
8
Pros:

The fitness center equipment needed to be maintained/fixed

2025-10-07 • via Nuitee