Delta Hotels by Marriott Chicago Willowbrook

Hotels
Delta
7.8 (226 reviews)
7800 South Kingery Highway , Willowbrook , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Quiet and comfortable space
Friendly staff
Good location
Cons:
Cleanliness issues
Inconsistent service
High food prices

Categories

Cleanliness
6.05
Multiple reviews mentioned issues with cleanliness, including hair in the shower and unemptied bins.
Service
9.05
The staff was kind and friendly, though there were complaints about responsiveness.
Location
9.05
Location is praised as convenient, with good access to highways and local amenities.
Room Quality
8.05
Some rooms were spacious and comfortable but had issues like leaks and unpleasant odors.
Amenities
8.05
Amenities were not highlighted positively; some areas were dirty and had limited options.
Value for Money
7.55
Food and drink prices were considered high compared to the quality received.
Food and Beverage
7.05
Brunch food was described as cold and overpriced, and there were negative comments regarding cleanliness.
Overall Experience
7.55
Mixed experiences overall; some guests were satisfied, while others were significantly disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:38

Property Description

Modern Accommodations
The Delta Hotels by Marriott Chicago Willowbrook offers comfortable rooms with free Wi-Fi, cable TV, and convenient amenities like a coffee maker and work desk.

Dining Experience
Enjoy delicious traditional American cuisine and a full bar at Willby’s Restaurant & Lounge, located on-site for all your dining needs throughout the day.

Convenient Location
Situated just off Interstate 55, this hotel provides easy access to nearby attractions such as Flagg Creek Golf Course, Brookfield Zoo, and downtown Chicago, making it an ideal choice for both leisure and business travelers.

To experience the perfect blend of comfort and convenience, book your stay at Delta Hotels by Marriott Chicago Willowbrook today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDW

Location

Guest Reviews

7.8
Based on 226 reviews
Cleanliness: 6.05
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 7.05
Overall Experience: 7.55
A
Anita extended_group pl
5
It’s okay for a one night stay
Pros:

I liked that this hotel has free parking lot for guests.
The breakfast is included in the price of the room.
The rooms were fine and there was enough of space besides the bathroom.

Cons:

No variety of food at breakfast.
The bathrooms are very small! It is impossible to move around. Sometimes it was even hard to close the door to have some privacy.

2026-07-25 via Nuitee
W
Weston couple us
10
2026-07-17 via Nuitee
M
Michał extended_group us
8
2026-07-15 via Nuitee
Y
yingying solo_traveller us
7
2026-07-14 via Nuitee
A
Ahmed couple us
8
Good, worth the money, polite and professional staff
Pros:

Away from traffic areas and closer to many good restaurants and shopping areas

Cons:

Cleaning service it may take sometimes

2026-07-13 via Nuitee
R
Raimundas solo_traveller us
7
Pros:

Location is perfect. Room was comfortable and had a big TV.

Cons:

There was sometimes trash or a smell in the corridor. Probably because there were a lot of people in the hotel.

2026-07-13 via Nuitee
M
Mohammedi Saifuddin solo_traveller in
10
Pros:

Super duper

Cons:

All good

2026-07-12 via Nuitee
J
Julie family_with_children us
2
Okay wasn’t to great
Pros:

The pictures don’t match the property it’s run down so bad. It’s not clean. More than half of the property was shut down. The power went out because of the weather. The facility was not clean. It was the only place close to our work and was very disappointed in a Marriott being this so dirty and run down and so much things to fix

Cons:

Clean better have better systems and don’t make the place look run down. Looks like they are struggling with money. The amount I paid was to high should have only been $400 not close to $900

2026-07-11 via Nuitee
H
Hunter solo_traveller us
5
2026-07-10 via Nuitee
N
Nancy family_with_children us
3
would not stay there again. definitely don't trust the restaurant bartender/staff.
Cons:

We had dinner at the restaurant and they only gave us the total for the receipt. We asked for the itemized receipt and there was a service charge and also a Large Group charge. So basically I tipped unnessarily and they removed the large group charge as there were only 2 of us. We left thinking what a scam this place is.

also, the window in our room was 1/4 inch open and we couldn't shut or lock it. Ugh.

2026-07-10 via Nuitee
M
Mufaddal family_with_children pk
3
2026-07-05 via Nuitee
S
Shakhram couple us
10
2026-07-01 via Nuitee
S
sakina couple us
5
2026-06-30 via Nuitee
C
Catalina solo_traveller us
6
2026-06-24 via Nuitee
S
sunnyalways97 Friends getaway Minneapolis, Minnesota
4
Wouldn’t Recommend
Pros:

Cleanliness below standards, big time. The lobby needs attention, as there are ripped pillows on the furniture. Our TV did not work for the entire stay; we were told 2 days in a row that maintenance would come and although we were out during the day, the TV was still not operational. Our room was not serviced by housekeeping; maybe because of a two-night stay. Ceiling panel was on the floor due to water leakage. Not a bad location, but needs some serious TLC

2026-06-17 via Tripadvisor
C
Curtis couple us
10
Nice
Pros:

Nice

Cons:

Nice

2026-06-15 via Nuitee
I
Isabel extended_group us
3
Would not go back or recommend to anyone.
Pros:

Location wise is ok

Cons:

The state of the rooms leaves a lot to wish for in a marriot hotel. There were bugs in the room, the ac was leaking into the carpet and the bathtub wouldn’t drain. The carpet was full of suspicious stains and the laundry room was out of order.
We also left the sing for a change of towels on the door and by the end of the day we had to go get them ourselves from the front desk because nobody changed the towels.

2026-06-15 via Nuitee
D
Duarte extended_group us
8
2026-06-14 via Nuitee
L
Luis couple us
10
2026-06-10 via Nuitee
G
Glen solo_traveller us
8
2026-06-07 via Nuitee