DoubleTree by Hilton Chicago/Alsip

Hotels
•
Doubletree by Hilton
8 (596 reviews)
5000 West 127th Street , Alsip , us
+1 708-371-7300

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good experience
Cons:
Rude staff
Issues with room amenities
High prices

Categories

Cleanliness
7.96
The property was clean and well-maintained, but some mentioned cleanliness issues with furniture.
Service
8.93
Mixed reviews; some staff were friendly and accommodating, but there were isolated instances of rudeness.
Location
8.47
Good location noted, but some mentioned it could be better.
Room Quality
7.92
Rooms were okay but complaints about size and amenities were noted.
Amenities
7.45
Some amenities were lacking (e.g., small refrigerator, no microwave), which affected guest satisfaction.
Value for Money
6.91
Prices were considered high for the value received, especially after tax discrepancies.
Food and Beverage
7.96
Food quality was okay, but service at the buffet could be improved.
Overall Experience
8.43
Overall positive experiences, but specific incidents reduced the enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:50

Property Description

Luxurious Amenities and Convenient Location

Experience the epitome of comfort and convenience at the Alsip Doubletree Hotel. Enjoy complimentary transfers to Chicago Midway Airport and easy access to major motorways.

Modern Comforts and Business Facilities

Stay connected with free high-speed internet, relax with in-room MP3 compatible radios, and take advantage of the 24-hour business center.

Award-Winning Dining and Leisure Facilities

Indulge in exquisite dining at the on-site restaurant, take a dip in the indoor pool, and explore nearby corporate offices and Chicago attractions. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: MDW

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 596 reviews
Cleanliness: 7.96
Service: 8.93
Location: 8.47
Room Quality: 7.92
Amenities: 7.45
Value for Money: 6.91
Food and Beverage: 7.96
Overall Experience: 8.43
J
Judi • couple • us
3
Disappointing. I won’t book there again. I didn’t stay the entire 3 nights and they billed me for it. I had to
Pros:

Close to family

Cons:

The toilet backed up. No one came to clean the room. When I called the operator said I had to request the room to be cleaned. No one ever told me that.

2026-07-26 • via Nuitee
T
Thomas • solo_traveller • us
9
2026-07-24 • via Nuitee
S
Sonya K • solo_traveller • us
8
2026-07-24 • via Nuitee
D
Diane • couple • us
9
Pros:

They have the hottest water I have ever had in a hotel. Bathtub is large and deep. Great place if you love a hot bath.

2026-07-21 • via Nuitee
M
Margaret • solo_traveller • us
8
Pros:

Everything but no free breakfast and the toliet was real loose.

Cons:

Clean comforting and quiet and relaxing

2026-07-21 • via Nuitee
J
Jenifer • solo_traveller • us
10
The Staff was excellent
Pros:

Very Nice

Cons:

Location

2026-07-17 • via Nuitee
P
Pluta • solo_traveller • us
10
2026-07-09 • via Nuitee
P
Pluta • solo_traveller • us
10
2026-07-09 • via Nuitee
S
Simmons • solo_traveller • us
2
Here's how my stay went at the Double Tree in Chicago/Alsip
Pros:

The Price for the room

Cons:

The TV didn't work the first night
There were kids talking and running down the hallway, and I got charged for my 2 complimentary bottles of water. ☹️

2026-07-09 • via Nuitee
D
Davie • couple • us
1
Pros:

No much

Cons:

Dated

2026-07-07 • via Nuitee
M
Maslinski • couple • us
10
2026-07-06 • via Nuitee
H
Hammond • solo_traveller • us
9
Pros:

Comfortable

2026-07-05 • via Nuitee
G
Gökmen • solo_traveller • us
5
2026-06-23 • via Nuitee
D
Deanna • solo_traveller • us
9
2026-06-19 • via Nuitee
D
Deanna • solo_traveller • us
9
2026-06-19 • via Nuitee
S
Samuels • solo_traveller • us
2
Pros:

Nothing

Cons:

I hated the fact that there was no electricity for the duration of my stay from 6/11 thru 6/14. The showers were cold water only, the linens were not cleaned, The darkness was a complete safety hazard. I was not offered any type of accommodation for the inconvenience.

2026-06-15 • via Nuitee
S
Styron • family_with_children • us
10
2026-06-12 • via Nuitee
B
Betty • couple • us
10
2026-06-12 • via Nuitee
F
Felix • couple • ch
6
2026-06-06 • via Nuitee
A
Ashish • family_with_children • in
7
It was ok stay
Pros:

Secluded location not good for foreign tourists
No Shuttle service to O'hare Airport or Millennium Park. Need to pay very high taxi fare

Cons:

Housekeeping didn't come even once.

2026-05-24 • via Nuitee