DoubleTree by Hilton Chicago/Alsip

Hotels
•
Doubletree by Hilton
8 (553 reviews)
5000 West 127th Street , Alsip , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good experience
Cons:
Rude staff
Issues with room amenities
High prices

Categories

Cleanliness
7.96
The property was clean and well-maintained, but some mentioned cleanliness issues with furniture.
Service
8.93
Mixed reviews; some staff were friendly and accommodating, but there were isolated instances of rudeness.
Location
8.47
Good location noted, but some mentioned it could be better.
Room Quality
7.92
Rooms were okay but complaints about size and amenities were noted.
Amenities
7.45
Some amenities were lacking (e.g., small refrigerator, no microwave), which affected guest satisfaction.
Value for Money
6.91
Prices were considered high for the value received, especially after tax discrepancies.
Food and Beverage
7.96
Food quality was okay, but service at the buffet could be improved.
Overall Experience
8.43
Overall positive experiences, but specific incidents reduced the enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:50

Property Description

Luxurious Amenities and Convenient Location

Experience the epitome of comfort and convenience at the Alsip Doubletree Hotel. Enjoy complimentary transfers to Chicago Midway Airport and easy access to major motorways.

Modern Comforts and Business Facilities

Stay connected with free high-speed internet, relax with in-room MP3 compatible radios, and take advantage of the 24-hour business center.

Award-Winning Dining and Leisure Facilities

Indulge in exquisite dining at the on-site restaurant, take a dip in the indoor pool, and explore nearby corporate offices and Chicago attractions. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: MDW

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and costs USD 9.95 per 24 hours.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 553 reviews
Cleanliness: 7.96
Service: 8.93
Location: 8.47
Room Quality: 7.92
Amenities: 7.45
Value for Money: 6.91
Food and Beverage: 7.96
Overall Experience: 8.43
I
iwana • solo_traveller • us
7
2026-03-28 • via Nuitee
S
Shanae • solo_traveller • us
10
2026-03-23 • via Nuitee
A
Asha • couple • us
4
I was forced to get a room smaller than what I booked because they had a wedding party who they rather we to accommodate
Cons:

My booking wasnt the room I received

2026-03-23 • via Nuitee
E
EDWARD • couple • us
7
Pros:

Good location, staff very welcoming

Cons:

Hot​ water was hit or miss

2026-03-10 • via Nuitee
A
Anthony • couple • us
9
Our state was comfortable, and it exceeded our expectation
Pros:

Didn’t have breakfast, but I did have dinner dinner. It was cool. The food was great. The customer service was off the chain. I really enjoyed the stay and I look forward to staying again sometime soon. Also, I’m also looking to have my wedding anniversary party. That’s all I’m speaking to management about that now so I really overall enjoyed it. That’s that would be my destination spot for business and for personal

2026-03-10 • via Nuitee
S
Saysae • family_with_children • us
10
2026-03-05 • via Nuitee
L
Lorean • couple • us
10
2026-03-02 • via Nuitee
T
Travina • couple • us
10
2026-03-02 • via Nuitee
S
SteveR066 • Business • Allen Park, Michigan
8
“Friendly Faces, Clean Spaces, and a Few Caveats”
Pros:

I stayed at the DoubleTree by Hilton for a 3‑day business trip. Overall, the hotel is very clean and the front‑desk staff were friendly and professional. The property is somewhat isolated from immediate amenities (about 5–10 minutes away), and traffic in the area can be heavy due to its location near major highway entrances.

The hotel does not offer a continental breakfast. Instead, there is an on‑site restaurant. The restaurant/bar staff were extremely nice and professional, and the food was good—however, prices are on the higher side. Alternatively, you can order through DoorDash from nearby restaurants.

The elevators could use a bit of attention, and one afternoon I did notice a lingering smell of cannabis, likely transferred from someone's clothing. Aside from that, the hotel overall was very clean and respectful toward guests.

Oh Yea Awesome Cookies :)

2026-02-25 • via Tripadvisor
C
Christy • couple • us
10
2026-02-12 • via Nuitee
L
LaTongela • solo_traveller • us
9
The hotel was nice. I love the warm cookies and look forward to another stay.
Pros:

I like that there is free parking and the staff was extremely nice

Cons:

I have nothing at this time

2026-01-30 • via Nuitee
J
Jennifer • couple • us
10
2026-01-29 • via Nuitee
R
Ronson • solo_traveller • us
10
2026-01-26 • via Nuitee
A
Alicia • couple • us
10
2026-01-25 • via Nuitee
S
Smith • family_with_children • us
7
2026-01-23 • via Nuitee
N
Nancy • family_with_children • us
4
It was ok
Pros:

It was ok

Cons:

I asked for more towels and never received them

2026-01-20 • via Nuitee
M
MELANEY • family_with_children • us
7
it was not as i expected.
Pros:

breakfast was okay.

Cons:

i don't like how people just hang outside like there at a party in the park with Alcohol beverages and cigarettes using profanity. as well inside the lobby. people were sitting inside the lobby eating chicken wings with bottles of liquor. i was with my 88 year old mother and i though we were staying at a 5 star hotel. that i was never expecting. was disappointed so we stayed inside our room.

2026-01-19 • via Nuitee
B
BARBARA • solo_traveller • us
7
Comfortable.. overall clean
Pros:

Felt like carpet and flooring was old - maybe needs replacing .. it was hard to pull my suitcase down the hall ..
also would be helpful to have a map of where rooms are I relationship to the doors .
I was told between doors 4-5 but really was closet to 5 and 5-6 ..

2026-01-19 • via Nuitee
N
Natasha • family_with_children • us
1
2026-01-15 • via Nuitee
K
kyleh385 • Solo travel • Normal, Bloomington-Normal, Illinois
8
Good Spot
Pros:

Had a pleasant stay in room 111. Very quiet and roomy. Easy check in and out. I like that the property sits back off the street and there is abundant free parking. Looks like they have a park and fly option which I would definitely consider if the need arose. Free warm cookie as well, nom nom.

2026-01-14 • via Tripadvisor