Best Western Plus Kingsland

Very nice stay for an overnight stop on my way to Miami. The front desk lady was super nice and explained breakfast and cookies between 6:30-8:30 pm. The room was older but clean and VERY quiet, which I love. Everything was easy peasy!

The breakfast and selection was outstanding and the staff could not have been nicer and more willing to assist with any needs.

All the property was good

The Staff was excellent!!

We stayed at the Best Western Plus Kingsland (Georgia) on July 26, 2026. Upon check-in, we were pleasantly greeted by a female hotel desk worker who was very helpful, cheerful, and friendly. She assigned us to room 227, and we went upstairs to check out the room. Things took an interesting turn upon arrival, as the key cards we were given did not open the door. However, upon grabbing the door handle, the door opened easily. We closed the door and tried it again--it opened again without using the key. We returned to the front desk and reported the door lock situation. The desk worker apologized saying she'd never encountered that situation before. She advised that she'd report the issue to maintenance, and promptly assigned us to another room -- room 109 down the hall.

The room was relatively clean, and the door locked as it should have. We felt better and brought our stuff inside for the night. The only issue we noticed was rather weak shower water pressure, which we decided we could live with. The next morning we enjoyed a good breakfast, after which we loaded our stuff and went out to our car to pack up and leave. Upon returning to our room our key cards suddenly didn't work. We pulled on the handle and the door opened easily--just like room 227 the day before! We closed the door and tried again without the key card -- the door opened. My wife was mortified, as she'd left her purse in the room while we had loaded the car. What if someone had come behind us and simply opened the door like we did? We no longer felt secure knowing that the door lock key system had apparently once again malfunctioned.

We checked out of our room, and explained the situation to the morning desk worker. She was very empathetic, advising that she'd notify management and maintenance. She stated that the hotel takes such customer issues seriously and that the night worker had also notified others of this issue. She advised that the issue would be addressed and apologized for the situation.

We've stayed with Best Western many times over the last several years, but never have had issues with doors freely opening with no key. Hopefully, this is a one-off fluke door key system failure that never happens again. But it is unsettling to think that it is possible that our rooms aren't as secure as they should be. We will be double and triple - checking our door locks in the future. You may want to do the same.

Everything was excellent!

Great location. Great room. Bed was great. Room was clean. Staff was excellent. Local resteraunts were awesome, in peticular ship 2 shore, excellent food. Breakfast was amazing. Thank you.

Everything the value and the establishment were both very accommodating. Not the type of place you would expect to get for the price I payed. Absolutely amazing. Clean! Didn't stink like animals! That in itself was wonderful. Property was well kept and the staff super friendly. Booked at last minute we were in town for my son's travel tournament all the airbnb's were taken due to 4th of July along with the normal hotels I stay in for travel for business. So I took a chance. It was worth it. I am not sure if all of the Best Western Plus are like this one but I never would have dreamed it would have been so nice.

Clean facility and easy check in/check out

Very clean, quiet and bed and pillows were super comfy.