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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Car hire
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Sauna
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Massage services
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Currency exchange
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Concierge service
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Wheelchair accessible
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Kid meals
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Public transport tickets
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Outdoor furniture
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Fruits
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Shallow end
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Broadcast Live sport events
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Happy hour
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Secured parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Rooftop garden
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Prime Location
Conveniently situated near major MRT stations and the Central Business District, Holiday Inn Singapore Orchard City Centre offers easy access to Singapore's top attractions and dining options.
Comfortable Accommodation
Each guestroom is equipped with a 37-inch flat-screen TV, a three-function showerhead, and a choice of seven pillows for a personalized and relaxing stay.
Dining and Leisure
Enjoy award-winning Indian cuisine at Tandoor Restaurant, local and Asian dishes at Window on the Park, and unwind at the Lobby Lounge & Bar. Don't miss the rooftop pool and fitness center for relaxation and recreation.
Experience the best of Singapore at Holiday Inn Singapore Orchard City Centre. Book your stay now!
Guests must present a valid physical Identity Card or Passport for verification during check-in. Note: Other IDs such as Singpass, work permits, long-term passes, driving licenses, and membership cards are not accepted.
As part of our ongoing commitment to enhancing guest comfort and experience, the hotel will undergo phased upgrades from 15 January 2026. All works are carefully scheduled to minimise disruption. We sincerely appreciate your patience and understanding during this period.
Please note that a valid photo ID and a credit/debit/banking card corresponding to the name on the booking are required at check-in.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
People 12 years old and over stay for S$ 104 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Perfect location
big room for the 4 of us. it is near Orchard Road and also near the subway which makes it convenient. there is also a 7-11 very near the hotel which makes buying basic things very convenient
Beds are not like in the photos
Staff
Good variety of breakfast
Location
Shower - powerful and plenty of hot water
I was advised that the upgrading works would not happen on a Sunday - which is untrue! Very noisy and disrupted our sleep and periods of rest after busy days of walking and exploring. When I questioned staff at check out on the Sunday - they said “I’m sorry” Hotel aircon wasn’t the best and room had a “weird” smell that I can’t explain.
We had a mostly pleasant stay — the staff were friendly and genuinely helpful throughout, and our room was comfortable and well-appointed.
Unfortunately, our experience was significantly impacted by construction taking place on the floor above us. The noise was highly disruptive during the morning hours and made our room essentially unusable for that part of the day. We feel the hotel could better manage this by temporarily removing affected rooms from inventory while work is ongoing, so future guests aren't caught off guard.
Great location. Service was fantastic. Delicious breakfast buffet
Nothing. Was very happy.
We had a pleasant stay overall. The best part of the hotel was definitely the very friendly and helpful staff — everyone was kind and always trying to assist us.
The rooms were spacious, which we appreciated, but they are clearly a bit outdated. Unfortunately, our room had a very humid and musty smell. Interestingly, the room of our parents-in-law did not have this issue, so it may depend on the specific room.
Breakfast was okay, but it is heavily focused on Indian guests and cuisine. If you expect a typical continental breakfast, you might be disappointed. However, with a bit of searching, you can still find enough options to start the day well.
Location and ambiance
NA
Assez spacieux
The staff at the front desk especially a fat guy with glasses was very un profesional very disrespectful to the customers, i love the brand Holiday inn and have used all around the world but this was the first time had a bad experience with the staff at the front desk and that particular person at the front desk, i don't know his name he was a big fat guy with glasses very bag maners towards the customers and 2 ladies in the afternoon because of that fat person bad influence, such employees should not represent Holiday inn as a great brand period!
I made booking using Booking.com and paid whole amount using booking.com. My money was credited to booking.com including markup charges and taxes. But when I reached hotel, they said they haven't received any money and did not accept booking.com statement.
Also booking.com said they haven't taken money and did not confirm payment. Ultimately, I had to pay from my other cards with higher rates. On next day, I could see booking.com had received money and then they credited it back to me for which I had to pay additional markup charges plus taxes. :( They did not even ask which repayment method to be used.
This booking.com booking made me pay and waste my money for no reason. I had to pay 10,000 Rupees additional from my pocket without getting any benefit of making advance payment. The stress, embracement, fear was additional bonus with it.
No body helps you! Booking.com as well as Hotel. Customers like Us need to pay 10K rupees from pocket for no reason.
Great location, short walk to Sommerset MRT, and loads of shopping and dining options nearby. Clean and comfortable rooms, very friendly and professional staff. Excellent view out of the window from the 5th floor.
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