Holiday Inn Singapore Orchard City Centre by IHG

Hotels
Holiday Inn Hotels & Resorts
8.8 (3471 reviews)
11 Cavenagh Road , Singapore , sg

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Limited breakfast options
Some cleanliness issues in surrounding area
High price for some services

Categories

Cleanliness
8.91
Generally clean rooms mentioned, but noted issues with lighting and surrounding areas.
Service
9.38
Staff are consistently praised for being friendly, helpful, and providing great service.
Location
8.92
Great central location, though some comments on cleanliness of surrounding areas.
Room Quality
8.37
Rooms were comfortable, but some issues with views and lack of amenities like a tub.
Amenities
8.9
Amenities are generally good, though more options in beverages would be appreciated.
Value for Money
8.36
Considered a bit expensive for a 3-star hotel, but good value for the central location.
Food and Beverage
8.41
Quality of food was good, but variety in breakfast options could be improved.
Overall Experience
9.18
Overall positive experiences noted, with many guests recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:41

Property Description

Prime Location
Conveniently situated near major MRT stations and the Central Business District, Holiday Inn Singapore Orchard City Centre offers easy access to Singapore's top attractions and dining options.

Comfortable Accommodation
Each guestroom is equipped with a 37-inch flat-screen TV, a three-function showerhead, and a choice of seven pillows for a personalized and relaxing stay.

Dining and Leisure
Enjoy award-winning Indian cuisine at Tandoor Restaurant, local and Asian dishes at Window on the Park, and unwind at the Lobby Lounge & Bar. Don't miss the rooftop pool and fitness center for relaxation and recreation.

Experience the best of Singapore at Holiday Inn Singapore Orchard City Centre. Book your stay now!

Important information:

Guests are required to must present a valid physical Identity Card (IC) or Passport for verification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

As part of our ongoing commitment to enhancing guest comfort and experience, the hotel will undergo phased upgrades from 15 January 2026. All works are carefully scheduled to minimize disruption, though intermittent noise may be experienced in certain areas. We sincerely appreciate your patience and understanding during this period. All hotel facilities will continue to operate as usual.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 12 years old and over stay for S$ 104 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3471 reviews
Cleanliness: 8.91
Service: 9.38
Location: 8.92
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 9.18
J
Juzer family_with_children lk
8
The hotel was great but too expensive. I guess that's Singapore
Pros:

It was nice of them to provide an early check and a late check out

Cons:

The pillows were unnecessarily too big and uncomfortable.

2026-04-19 via Nuitee
M
Marcel family_with_children ch
8
2026-04-18 via Nuitee
S
SEBASTIAN family_with_children cl
10
Pros:

Hotel de una cadena grande, vas a la segura con esta elección. Siempre funciona bien, limpio, seguro, muy buen desayuno.
Pero caro comparado con otros alojamientos del Sudeste Asiático. Singapur es una ciudad cara en general.

2026-04-18 via Nuitee
K
Kornwara family_with_children th
10
A perfect place for a holiday stay with family
Pros:

Nice clean and comfortable

2026-04-17 via Nuitee
L
Loren family_with_children au
6
Great location, central to everything
Pros:

Great location and the buffet breakfast had an exceptional range of food.

Cons:

The room smelt mouldy and stale.

2026-04-16 via Nuitee
M
Mahendra family_with_children in
7
Center Point at heart of Singapore City - good place for shopping tourist :)
Pros:

I loved the location, Haris bar, swimming pool and Tandoor restaurant just at basement.
Staff helpful and friend, did checked in early and supported us when checking out.
Location is nest Istana, Dhobi Goat MRT station, at the junction of Orchard Road, and stone throw away from Little India, So in simple word, superb location.
Lastly i want to say, location also gave us daily experience of Singapore kampong, foodcourts, chinese shops, massage parlors :)

Cons:

Nothing as such, we were informed about the maintenance work. IT didnt bother us because it was between 10-6, during that time we were mostly out.

Limited option at breakfast for veg people, but manageable.

2026-04-14 via Nuitee
C
Chok Kien solo_traveller lu
8
Pros:

Location

2026-04-14 via Nuitee
S
Samantha family_with_children au
10
2026-04-12 via Nuitee
J
Joan Antoni family_with_children es
10
Pleasant and well located stay
Pros:

The people, the service, the lounge and the pool before the plane home.

Cons:

As all Singapore, to cold inside.

2026-04-10 via Nuitee
K
Kurt Yo family_with_children tw
9
Pros:

服務人員的態度很親切

2026-04-10 via Nuitee
M
Mahesh family_with_children in
10
2026-04-10 via Nuitee
A
Amelia family_with_children gb
10
Brilliant
Pros:

The hotel was extremely clean and the staff was very friendly

Cons:

There wasn’t any

2026-04-09 via Nuitee
D
Della family_with_children gb
10
The staff were amazing and friendly with the kids. Food was brilliant.
Pros:

The staff were amazing

Cons:

N/a

2026-04-09 via Nuitee
R
Ramnaresh family_with_children au
10
2026-04-08 via Nuitee
J
Jezequel couple fr
9
TRES BON SEJOUR QUI N'EST PAS LE PREMIER DANS CET ÉTABLISSEMENT
Pros:

PETIT DEJEUNER COPIEUX

2026-04-07 via Nuitee
K
Kalpesh family_with_children nz
10
Pros:

Location and facilities

Cons:

Breakfast was average. Didn’t feel it was fresh

2026-04-05 via Nuitee
L
Lucy family_with_children au
10
Very happy. We’ll be back.
Pros:

Beautiful building, old fashioned yet in incredible condition. Lovely friendly and helpful staff. Great with our kids too. Great buffet breakfast. Great location. We’ll be back.

2026-04-05 via Nuitee
S
Sabine family_with_children fr
8
Pros:

Hall d’accueil luxueux bel intérieur excellent petit déjeuner mention spéciale pour les crêpes faites maison le matin

Cons:

L’emplacement compliqué pour s’y rendre voie rapide difficile d’accès

2026-04-05 via Nuitee
D
Dorotea de Guia couple ph
8
Quiet ok. ₱65k for 4 days quite expensive
Pros:

Would rate breakfast 5. Expensive for the variety of food served

Cons:

Not enough variety for western customers

2026-04-04 via Nuitee
G
Gerard family_with_children ie
8
2026-04-04 via Nuitee