Holiday Inn Singapore Orchard City Centre by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.8 (3493 reviews)
11 Cavenagh Road , Singapore , sg

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Limited breakfast options
Some cleanliness issues in surrounding area
High price for some services

Categories

Cleanliness
8.91
Generally clean rooms mentioned, but noted issues with lighting and surrounding areas.
Service
9.38
Staff are consistently praised for being friendly, helpful, and providing great service.
Location
8.92
Great central location, though some comments on cleanliness of surrounding areas.
Room Quality
8.37
Rooms were comfortable, but some issues with views and lack of amenities like a tub.
Amenities
8.9
Amenities are generally good, though more options in beverages would be appreciated.
Value for Money
8.36
Considered a bit expensive for a 3-star hotel, but good value for the central location.
Food and Beverage
8.41
Quality of food was good, but variety in breakfast options could be improved.
Overall Experience
9.18
Overall positive experiences noted, with many guests recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:41

Property Description

Prime Location
Conveniently situated near major MRT stations and the Central Business District, Holiday Inn Singapore Orchard City Centre offers easy access to Singapore's top attractions and dining options.

Comfortable Accommodation
Each guestroom is equipped with a 37-inch flat-screen TV, a three-function showerhead, and a choice of seven pillows for a personalized and relaxing stay.

Dining and Leisure
Enjoy award-winning Indian cuisine at Tandoor Restaurant, local and Asian dishes at Window on the Park, and unwind at the Lobby Lounge & Bar. Don't miss the rooftop pool and fitness center for relaxation and recreation.

Experience the best of Singapore at Holiday Inn Singapore Orchard City Centre. Book your stay now!

Important information:

Guests must present a valid physical Identity Card or Passport for verification during check-in. Note: Other IDs such as Singpass, work permits, long-term passes, driving licenses, and membership cards are not accepted.

As part of our ongoing commitment to enhancing guest comfort and experience, the hotel will undergo phased upgrades from 15 January 2026. All works are carefully scheduled to minimise disruption. We sincerely appreciate your patience and understanding during this period.

Please note that a valid photo ID and a credit/debit/banking card corresponding to the name on the booking are required at check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 12 years old and over stay for S$ 104 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3493 reviews
Cleanliness: 8.91
Service: 9.38
Location: 8.92
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 9.18
M
Mandar • family_with_children • in
9
Pros:

Excellent breakfast

Cons:

Nothing as such

2026-05-09 • via Nuitee
N
NELLY • family_with_children • fr
8
Très bien
Pros:

Services du personnel , piscine extérieure , propreté, localisation

Cons:

Isolation sonore, humidité dans le la chambre

2026-05-08 • via Nuitee
S
Shabeer • solo_traveller • qa
9
2026-05-08 • via Nuitee
T
Tay • solo_traveller • sg
9
2026-05-06 • via Nuitee
N
Nina • solo_traveller • de
10
Pros:

Amazingly friendly staff. The day we arrived very late, the reception staff was extremely helpful. Also, when we got to the room we realized that we only had towels for two people. However, without us having to ask they brought the missing things for the four of us (we were staying there with our kids). They anticipated our needs before we even knew it.

We would especially like to highlight the cleaning personnell: one day we forgot to take out the "d9 not disturb" sign, came back in the afternoon and only then put out the sign "please clean". This was done within 30 minutes.

2026-05-05 • via Nuitee
E
Emiko • family_with_children • jp
8
2026-05-05 • via Nuitee
J
Jodie • solo_traveller • au
7
Pros:

The staff were very friendly and helpful. Buffet breakfast was great but very busy. Location was very convenient as it was close to lots of eateries and grocery stores. They provided complimentary water.

Cons:

The beds are too small for 2 adults. My husband and I had to sleep separately and share a bed with our young children just so we could fit 4 in the room i.e I shared a bed with my young child and my husband shared the other bed with other young child. They also should not allow young children in the buffet unattended. I saw many children touch and play with the food, which is extremely unhygienic.

2026-05-04 • via Nuitee
T
Tamara • family_with_children • au
8
Was everything we needed for our 5 days in Singapore
Pros:

The property was located 5 minutes from Somerset MRT. The staff were lovely and the breakfast was nice. Pool was a well needed addition after a day out sightseeing in the heat. Our first room had a really strong damp smell and they moved us immediately. Complimentary bottled water. Our room was a decent size for two adults and two kids.

2026-05-04 • via Nuitee
D
David • solo_traveller • es
8
2026-05-02 • via Nuitee
S
Sylviane • solo_traveller • fr
3
Pros:

la localisation

2026-05-02 • via Nuitee
M
Marcel • solo_traveller • ch
8
2026-05-01 • via Nuitee
K
Karim • solo_traveller • bn
8
I enjoyed my stayed at the hotel and would definitely come back in the near future.
Pros:

Location was perfect.
Room was very clean

2026-05-01 • via Nuitee
E
Eveline • solo_traveller • au
8
Pros:

Clean, good location. We had the premier access and enjoyed afternoon tea and breakfast.

Cons:

Nothing

2026-04-30 • via Nuitee
J
Jitesh • family_with_children • ca
9
Grewt stay with young kids , staff was very helpful. Will definitely stay again
2026-04-30 • via Nuitee
D
Dinesh • extended_group • my
7
Overall good experience
Pros:

Staff - Shini - warm and friendly

Cons:

Size of the room

2026-04-28 • via Nuitee
F
Francis • family_with_children • ph
8
2026-04-26 • via Nuitee
I
ILHAN • solo_traveller • tr
9
Pros:

Güleryüzlü, yardımsever ve ilgili çalışanlar. Temizlik. Orchard Street'e yakınlık.

Cons:

Zaman zaman gelen ama rahatsız edici olmayan tadilat sesi. Odalar biraz yenilenmeli.

2026-04-26 • via Nuitee
R
ritesh • family_with_children • in
8
Pros:

Location and good staff . Very helpful

Cons:

Breakfast was below average
Very poor indian dishes.
Choice was more for sugary items and kids orientation

2026-04-26 • via Nuitee
G
Guido • family_with_children • de
8
2026-04-26 • via Nuitee
B
bienarilla • family_with_children • ph
10
2026-04-25 • via Nuitee