Holiday Inn Singapore Orchard City Centre by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.8 (3635 reviews)
11 Cavenagh Road , Singapore , SG

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Limited breakfast options
Some cleanliness issues in surrounding area
High price for some services

Categories

Cleanliness
8.91
Generally clean rooms mentioned, but noted issues with lighting and surrounding areas.
Service
9.38
Staff are consistently praised for being friendly, helpful, and providing great service.
Location
8.92
Great central location, though some comments on cleanliness of surrounding areas.
Room Quality
8.37
Rooms were comfortable, but some issues with views and lack of amenities like a tub.
Amenities
8.9
Amenities are generally good, though more options in beverages would be appreciated.
Value for Money
8.36
Considered a bit expensive for a 3-star hotel, but good value for the central location.
Food and Beverage
8.41
Quality of food was good, but variety in breakfast options could be improved.
Overall Experience
9.18
Overall positive experiences noted, with many guests recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:41

Property Description

Prime Location
Conveniently situated near major MRT stations and the Central Business District, Holiday Inn Singapore Orchard City Centre offers easy access to Singapore's top attractions and dining options.

Comfortable Accommodation
Each guestroom is equipped with a 37-inch flat-screen TV, a three-function showerhead, and a choice of seven pillows for a personalized and relaxing stay.

Dining and Leisure
Enjoy award-winning Indian cuisine at Tandoor Restaurant, local and Asian dishes at Window on the Park, and unwind at the Lobby Lounge & Bar. Don't miss the rooftop pool and fitness center for relaxation and recreation.

Experience the best of Singapore at Holiday Inn Singapore Orchard City Centre. Book your stay now!

Important information:

Guests must present a valid physical Identity Card or Passport for verification during check-in. Note: Other IDs such as Singpass, work permits, long-term passes, driving licenses, and membership cards are not accepted.

Please note that a valid photo ID and a credit/debit/banking card corresponding to the name on the booking are required at check-in.

As part of our ongoing commitment to enhancing guest comfort and experience, the hotel is undergoing phased upgrades. Please note that our swimming pool will be temporarily closed from 25 July to 30 October 2026 for refurbishment. All other hotel facilities will continue to operate as usual.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Guest Reviews

8.8
Based on 3635 reviews
Cleanliness: 8.91
Service: 9.38
Location: 8.92
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 9.18
E
Elizabeth • extended_group • au
9
Great minus the renos
Pros:

Wonderful and helpful staff, great rooms and a decent breakfast. Close to Orchard Rd and good transport links.

Cons:

Its great to see that works are happening to upgrade but it would have been good to know before booking or offered a refund. We appreciated the alternative arrangement for the pool but it was a big inconvenience and that was the main reason we booked here.

2026-09-12 • via Nuitee
E
Elizabeth • solo_traveller • au
9
Great minus the renos
Pros:

Wonderful and helpful staff, good breakfast and location

Cons:

Inconvenience of the current works and no pool on site - would have been good to know sooner or offered refund

2026-09-12 • via Nuitee
J
Johann_R • family_with_children • lk
8
A great "base" to stay in Singapore - especially if you're there to shop, or for the entertainment!
Pros:

The people. Saravanan and Irfan and the other gentleman at the reception whose name escapes me at the moment made our stay special! Having said that - It's very hard reviewing hotels in Singapore because one spends so little time in them. This time though we had an excellent meal at the Indian restaurant which was excellent - and singlehandedly handled by Mr. Saravanan, who did an excellent job, catering to our whole group of tired, crazy shoppers!

Cons:

The hotel did inform us that there were renovations being undertaken during our stay there, so we weren't surprised when there was noise of heavy machinery working - in all honestly, this wasn't much of an issue because we were not at the hotel for many hours of the day!

2026-09-10 • via Nuitee
B
BARBARA • family_with_children • it
10
2026-09-09 • via Nuitee
S
stefano • family_with_children • it
10
Pros:

Super servizio. Posizione Top

2026-09-09 • via Nuitee
H
Haris • solo_traveller • sa
10
2026-09-08 • via Nuitee
S
Sarah • extended_group • au
9
Wonderful
Pros:

Staff were great and helpful

2026-09-05 • via Nuitee
N
Nafees.K • solo_traveller • bd
8
2026-09-04 • via Nuitee
Y
Yasunori • family_with_children • jp
8
利用しやすいホテル
Pros:

サマセット駅やオーチャードロードのバス停から徒歩5~8分くらいなので各地に行きやすいです。部屋は綺麗でした。朝食の種類が多かったので、いろいろ選ぶことができました。静かな環境で眠れました。ホテルの目の前にコインランドリーがあります。

Cons:

朝食会場が混雑していた。週末だからかもしれないが。

2026-09-03 • via Nuitee
R
Ritwik • family_with_children • de
1
2026-09-03 • via Nuitee
C
Chun Hsien • family_with_children • tw
10
2026-09-02 • via Nuitee
E
Eva • solo_traveller • nl
9
Pros:

Erg vriendelijk en behulpzaam personeel

2026-08-31 • via Nuitee
C
Chan • solo_traveller • sg
7
Pros:

Clean, Comfortable and good location.

Cons:

Please ensure complimentary food or fruits are clean and edible, no mold.

2026-08-31 • via Nuitee
S
Sadeka Sultana • family_with_children • bd
8
Overall comfortable
Pros:

Your in lieu portion is beautiful

Cons:

Location is far away from central area

2026-08-31 • via Nuitee
K
Kelly • solo_traveller • nz
9
Exceptional service.
Pros:

The staff were exceptional and went out of their way to help. Rooms were lovely and the breakfast was very good.

Cons:

Whilst we were warned about the construction it was very noisy during the day.

2026-08-30 • via Nuitee
C
Camilla • family_with_children • au
8
It was not worth the money.
Pros:

Close to shops and restaurants. Lovely buffet breakfast!

Cons:

We got upgraded to a room that actually was smaller than the one we initially booked and in the end when we checked out we paid more for the room than it was originally.

2026-08-29 • via Nuitee
E
Ezequiel Diego • family_with_children • il
8
2026-08-25 • via Nuitee
A
Al-Zambri • couple • my
7
Pleasant and comfy
Pros:

location is good

Cons:

N/A

2026-08-24 • via Nuitee
J
Joao • family_with_children • pt
7
Would stay again if coming back to SG
Pros:

Localization and well priced

Cons:

Nothing in specific

2026-08-22 • via Nuitee
F
Florian • family_with_children • au
8
Great hotel
Pros:

The breakfast chef and staff accommodated amazingly for our sons food allergies

2026-08-21 • via Nuitee