Holiday Inn Singapore Orchard City Centre by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.8 (3374 reviews)
11 Cavenagh Road , Singapore , sg

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Limited breakfast options
Some cleanliness issues in surrounding area
High price for some services

Categories

Cleanliness
8.91
Generally clean rooms mentioned, but noted issues with lighting and surrounding areas.
Service
9.38
Staff are consistently praised for being friendly, helpful, and providing great service.
Location
8.92
Great central location, though some comments on cleanliness of surrounding areas.
Room Quality
8.37
Rooms were comfortable, but some issues with views and lack of amenities like a tub.
Amenities
8.9
Amenities are generally good, though more options in beverages would be appreciated.
Value for Money
8.36
Considered a bit expensive for a 3-star hotel, but good value for the central location.
Food and Beverage
8.41
Quality of food was good, but variety in breakfast options could be improved.
Overall Experience
9.18
Overall positive experiences noted, with many guests recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:41

Property Description

Prime Location
Conveniently situated near major MRT stations and the Central Business District, Holiday Inn Singapore Orchard City Centre offers easy access to Singapore's top attractions and dining options.

Comfortable Accommodation
Each guestroom is equipped with a 37-inch flat-screen TV, a three-function showerhead, and a choice of seven pillows for a personalized and relaxing stay.

Dining and Leisure
Enjoy award-winning Indian cuisine at Tandoor Restaurant, local and Asian dishes at Window on the Park, and unwind at the Lobby Lounge & Bar. Don't miss the rooftop pool and fitness center for relaxation and recreation.

Experience the best of Singapore at Holiday Inn Singapore Orchard City Centre. Book your stay now!

Important information:

Guests are required to must present a valid physical Identity Card (IC) or Passport for verification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

As part of our ongoing commitment to enhancing guest comfort and experience, the hotel will undergo phased upgrades from 15 January 2026. All works are carefully scheduled to minimize disruption, though intermittent noise may be experienced in certain areas. We sincerely appreciate your patience and understanding during this period. All hotel facilities will continue to operate as usual.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 12 years old and over stay for S$ 104 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3374 reviews
Cleanliness: 8.91
Service: 9.38
Location: 8.92
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 9.18
S
Stephanie • couple • nz
10
2026-02-14 • via Nuitee
S
Simon • family_with_children • gb
9
Really comfortable and relaxed
Pros:

Lovely staff and so helpful. I had booked the hotel for my wife, daughter and two young grandchildren. They arrived early in the morning to leave their bags and check in at 3pm. The staff however found them a room that was ready and allowed them to book in early. The facilities were great. The grandchildren loved the rooftop pool.

Cons:

Nothing

2026-02-14 • via Nuitee
F
Floriane F • family_with_children • fr
6
Bel emplacement mais odeur nauséabonde dans les chambres
Pros:

Très bon emplacement.
Literie confortable. L'hôtel est très calme, nous n'entendons pas de bruits ni le soir, ni le matin (chambre pas du côté de la route).
Petit déjeuner généreux.
Petite attention pour l'anniversaire de mon conjoint, merci.
Le personnel s'adapte facilement et rapidement à nos demandes.
Il y a des lavomatics en bas de l'hôtel, ce qui est pratique pour les familles avec enfants comme nous.

Cons:

Odeur nauséabonde dans la chambre pour nos 5 nuits, ça sent le renfermé +++, impossible d'ouvrir les fenêtres. Cela questionne sur l'hygiène générale de la chambre qui est couverte de moquette et ne peux pas etre aérée...
Pas à la hauteur pour le prix et la "prestance" de l'hôtel, d'où les points en moins...

2026-02-13 • via Nuitee
D
Dang Khoi • family_with_children • vn
9
2026-02-12 • via Nuitee
C
Clare • family_with_children • ae
8
It was nice and enjoyable experienced.
Pros:

The property is near to the Orchard street.

Cons:

There was a maintenance.

2026-02-11 • via Nuitee
M
Milan • family_with_children • rs
10
2026-02-11 • via Nuitee
M
Milan • family_with_children • rs
10
Lep ali kratak odmor
Pros:

Blizina centru grada, gostoljubivost, ponuda doručka, bazen, osoblje, čistoća. Sve u svemu za ocenu 10.

2026-02-11 • via Nuitee
T
Tejas • family_with_children • au
10
2026-02-09 • via Nuitee
C
Chiu Yin • family_with_children • tw
9
2026-02-09 • via Nuitee
D
Diana • family_with_children • au
9
This hotel has an absolute amazing breakfast option. My family’s favourite is the dosa with potato fillings. So deliciou
Pros:

Amazing breakfast. Close to MRT and many food stalls

Cons:

There was some old musky smell in the room that we reported to the hotel team.

2026-02-08 • via Nuitee
S
Sanjesh • family_with_children • au
6
Staff were very helpful and accommodated our requests
Pros:

Location was great . Everything close by etc

Cons:

Rooms are too old and small . It needs major renovation to keep up with modern design rooms as in other hotels

2026-02-08 • via Nuitee
Y
Yvonne • family_with_children • de
8
2026-01-31 • via Nuitee
S
Sarah • family_with_children • au
7
Nice stay for a couple of nights that we stayed there
Pros:

Location was great, price for stay was reasonable, pool was great for the kids.

Cons:

I didn’t like the smell of the room. It had like an old outdated smell.

2026-01-29 • via Nuitee
M
matylda • family_with_children • pl
6
Slaby stosunek jakości do ceny
Pros:

Lokalizacja

Cons:

Pokoje są stare, brzydko pachną i są dosyć małe
Nie warte tej ceny

2026-01-29 • via Nuitee
E
Esther • family_with_children • nl
8
Prima verblijf voor een paar dagen Singapore
Pros:

Superlocatie en zeer vriendelijke staf!

Cons:

De kamerwas vochtig, dat rook en merkte je aan kleding en bijv papieren

2026-01-29 • via Nuitee
M
Mantas • family_with_children • lt
9
Great stay in the center
Pros:

Great hotel in central location, with excellent swimming pool

Cons:

Second double bed was quite small, but OK for children

2026-01-28 • via Nuitee
N
Neetu • family_with_children • au
10
Perfect location for family holiday
Pros:

The location is perfect. Walkable train station, Food court, pub and convenient store and best but not the least shopping centre and all high brand shops were walking distance. Perfect location.

2026-01-28 • via Nuitee
M
Marta • family_with_children • pl
6
Overall, our stay was rather average. The room had a noticeable musty smell, which was a unpleasant. On the positive sid
Pros:

The staff were friendly and helpful, and the breakfasts were very good.

Cons:

The room had a noticeable musty smell, which was unpleasant.

2026-01-28 • via Nuitee
R
Rangana • family_with_children • id
1
Pros:

Two days room wasnt cleaned properly. When complained staff and duty manager behave unpolitely. Even they provided cups which were not cleaned well.

2026-01-28 • via Nuitee
T
Thomas Hippmann • family_with_children • at
8
2026-01-24 • via Nuitee