Courtyard Hartford Cromwell

Hotels
•
Courtyard by Marriott
8.1 (136 reviews)
Four Sebethe Drive , Cromwell , us

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Free
Children allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Old room furnishings

Categories

Cleanliness
6.43
Cons related to mold in the shower and overall cleanliness issues in the bathroom.
Service
9.4
Friendly and helpful staff were highlighted positively in multiple reviews.
Location
8.94
Close to quick eating places and Walmart, which adds convenience.
Room Quality
6.89
Old furniture, uncomfortable beds, and other quality concerns noted.
Amenities
8.42
While some amenities like the sauna are mentioned positively, renovations impacted some areas.
Value for Money
8.38
Standard value expectations, but compromised by the condition of the facilities.
Food and Beverage
7.93
Breakfast bar noted to be better than usual, but bistro area renovation affects overall experience.
Overall Experience
8.4
Mixed sentiments overall; excellent service and staff but significant cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:17

Property Description

Experience the charm of Cromwell at Courtyard Hartford Cromwell, where comfort meets convenience.

Modern Comfort: Discover our well-appointed 3-star accommodations, featuring inviting rooms that provide the perfect retreat after a day of exploration or business.

Diverse Amenities: Unwind in our indoor pool or indulge in relaxation at our sauna. Enjoy delightful meals at our on-site restaurant and savor drinks at the bar, ensuring you’re refreshed and ready for your next adventure.

Business Ready: Whether you’re traveling for work or leisure, our 24-hour front desk and fully equipped business center cater to all your needs, ensuring a seamless experience.

Don’t miss out on a fabulous stay—book your getaway at Courtyard Hartford Cromwell today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 136 reviews
Cleanliness: 6.43
Service: 9.4
Location: 8.94
Room Quality: 6.89
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 7.93
Overall Experience: 8.4
L
Lakeya • solo_traveller • us
8
2026-01-24 • via Nuitee
V
Virginia • couple • us
10
Pros:

All the Staff were super friendly and made you feel very welcome. Could not have have asked for a better experience. Would recommend staying at this location any time.

2026-01-20 • via Nuitee
J
JUDY • couple • us
10
We had a quick over-night at the Courtyard Mariott Hartford and everything was wonderful, especially
Pros:

We love the delicious breakfast!

Cons:

Everything was PERFECT!

2026-01-19 • via Nuitee
A
Anne • extended_group • us
7
It was ok
Pros:

The king size bed

Cons:

Extreme issues with wifi not working it was really bad

2026-01-19 • via Nuitee
K
Kenneth • solo_traveller • us
9
2026-01-19 • via Nuitee
L
Lissette • family_with_children • us
7
Will return soon
Pros:

There very nice staff and lots of things to do fire pit bar dinning and swimming

2026-01-19 • via Nuitee
J
Jose • couple • us
5
Struggling
Pros:

Clean

Cons:

Our toilet was clogged , no one fixed it or asked us if we wanted another room

2026-01-12 • via Nuitee
A
Alina • family_with_children • us
7
Pros:

Location

Cons:

The bathtub was clogged and that we had to ask for more towels since the room doesn’t get clean everyday

2026-01-10 • via Nuitee
S
Sherrine • couple • us
10
Pros:

All good.

2025-12-02 • via Nuitee
A
amandaf-in-Chi • Business • Chicago, Illinois
2
Find a different hotel
Pros:

I would not stay here again.

Pros:
- Close to quick eating places
- Close to Walmart
- Right off the highway
- The guy who works in the Bistro in the evenings is great!
- Sauna in the women's locker room
- Fridge and microwave in room
- Cups are "sealed" as cleaned

Cons - room 322:
- Old hotel that has been lightly spruced up (you know the term - putting lipstick on a pig - yeah, this is it) - see pic with old electrical
- Beds are super uncomfortable
- 1 of 4 pillows needed to be replaced years ago
- Mold growing in the shower (on the soap dispensers and on the shower curtain)
- Bath tub needed to be scrubbed (looks like it hasn't been cleaned in months - good thing I had shower shoes with me)
- Furniture is super old
- Shower head needs to be replaced
- No heating in hall leading from elevator to rooms
- Shower did not have cold water - it was scalding hot (glad I didn't have a kid I needed to bathe or the kid would have been seriously burned)

2025-11-08 • via Tripadvisor
S
Serge • solo_traveller • ca
7
2025-10-06 • via Nuitee
W
William • couple • us
7
Pros:

Friendly staff

Cons:

We were not informed that there was major renovation going on, pool was closed!

2025-08-19 • via Nuitee
Z
ziobi1 • Family • Washington DC, District of Columbia
8
Great place to stay
Pros:

Super clean room. Well appointed. Front desk was very helpful, professional, and friendly. Better than usual breakfast bar.

2025-08-09 • via Tripadvisor
S
Stephen • solo_traveller • us
9
Pros:

The front desk personnel were professional and helpful.
The room was very clean and well equipped. Love the idea of a microwave in the room.

Cons:

The Bistro area was being renovated. Therefore was closed!

2025-08-06 • via Nuitee
F
Freedom16260233619 • Family • Fair Lawn, New Jersey
10
Thank you - Paulina Barrett and Kati Rivera.
Pros:

Thank you:
Paulina Barrett-Ass. General Manager, and
Kati Rivera-Kitchen Host

Great service, hospitality and accommodation assistance.

Your service is exemplary to a wonderful asset to the Marriott family.

Well done - Mr. Fernando Solis-General Manager.

2025-08-04 • via Tripadvisor
P
Paul • family_with_children • us
10
2025-08-03 • via Nuitee
D
Daniel • solo_traveller • ch
7
2025-07-21 • via Nuitee
M
Miosotis • family with young children • us
9
Superb
2025-07-09 • via Nuitee
J
John • with friends • us
8
Very good
2025-06-22 • via Nuitee
A
Adriana • group • us
6
I like clean rooms that are updated. I will not comeback. They sad that they are in process of renovating. Then, why did
Pros:

The common facilities were great! The beds are comfortable.

Cons:

The rooms need major renovations. Carpet dirty, toilet with stains, the tiles badly placed, no make up mirror!!
Tooo far from Yale University. 30-35 minute drive

2025-06-17 • via Nuitee