Baymont by Wyndham Waukesha

Hotels
Baymont Inn & Suites
6.5 (495 reviews)
2111 East Moreland Boulevard , Waukesha , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good breakfast
Convenient location
Cons:
Dirty rooms
Poor service

Categories

Cleanliness
4.75
Multiple mentions of dirty rooms and cockroaches affected the cleanliness score.
Service
7.75
Staff member was friendly, but overall service was criticized due to issues and delays.
Location
8.25
Location was convenient for certain events; considered a positive aspect.
Room Quality
5.75
Rooms were noted to be outdated or dirty, with maintenance issues.
Amenities
6.75
Amenities provided were adequate, but there were complaints about broken items.
Value for Money
6.75
Given the experience of cleanliness and service, the value is perceived as below average.
Food and Beverage
7.25
Breakfast was considered good but could offer more options.
Overall Experience
4.75
Overall experience negatively impacted by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 09:55

Property Description

Luxurious Amenities
Indulge in the indoor pool, fitness centre, sauna, and hot tub at Baymont Inn & Suites. Relax and unwind in style during your stay.

Convenient Location
Located just 5 kilometers from Carroll University, our hotel offers easy access to nearby attractions and the Waukesha County Airport, only a short 6 minutes' drive away.

Modern Comforts
Each room is equipped with a flat-screen cable TV, coffee machine, and free WiFi. Plus, take advantage of the mini-market for any essentials you may need during your visit.

Experience comfort and convenience at Baymont Inn & Suites - Waukesha. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MKE

Location

Guest Reviews

6.5
Based on 495 reviews
Cleanliness: 4.75
Service: 7.75
Location: 8.25
Room Quality: 5.75
Amenities: 6.75
Value for Money: 6.75
Food and Beverage: 7.25
Overall Experience: 4.75
L
Liz solo_traveller us
10
Pros:

Comfy beds, great breakfast, great value

2026-08-30 via Nuitee
E
Elias extended_group us
10
2026-08-28 via Nuitee
U
Umholtz family_with_children us
8
2026-08-26 via Nuitee
R
Richard solo_traveller us
10
2026-08-23 via Nuitee
T
Timothy couple us
9
2026-08-19 via Nuitee
J
JUSTIN extended_group us
1
2026-08-17 via Nuitee
J
Jim solo_traveller us
5
2026-08-16 via Nuitee
E
ellenwF6244TX Family
2
Body fluids throughout the room
Pros:

Everything was filthy. Everything had a layer of grime and debris. Room-wise: there was what appeared to be various body fluids throughout the living space (beds, floors, toilet, sink area.) It honestly didn’t even feel like it gets cleaned guest to guest.
All the upholstered furniture was peeling and shedding. We couldn’t sit in the chair in our room without black flakes of material sticking to our clothes.
The pool had actual algae.
The breakfast was barely nutritional and low effort. Next to no variety or interest.
I asked for a plastic bag for dirty laundry (typically provided in the room). And the worker said they didn’t have one, absolutely unconcerned. And when I inquired further for a larger-sized garbage bag that could act similarly, he replied in the negative before I even finished speaking. The man behind the desk in the suit had very poor customer service.
I would rather sleep in my car and get breakfast from a gas station than stay here again.
They also charge an extra $36 for any additional adult in the room, which our group didn’t know about beforehand.

2026-08-11 via Tripadvisor
A
Alan couple us
6
Probably will not return
Cons:

Needs to be updated

2026-08-10 via Nuitee
K
Kenneth solo_traveller us
1
In Case of Emergency... Nah, Just Look Somewhere Else
Pros:

It was a big room! And they were good about letting breakfast go a little later.

Cons:

The front desk charged me an extra $30 for someone who wasn't sleeping in the room. There were stains on the sheets. Check-in was at 3pm, but I used the option to state I'd be coming in a few hours later--despite this, the soap and conditioner bottles in the shower were both empty.

2026-08-10 via Nuitee
S
Stay15542716178 Solo travel
2
Horrible, don't bother
Pros:

I had an extremely poor experience with a rude and inept desk clery.
I waited at an abandoned front desk for 20 min to report damage in my room to the desk clerk as a courtesy. She summarily accused, insulted and threatened me in front of a lobby full of people. She then attempted to charge my card repeatedly but I freeze my card for security and she was unable to do so. I left because the desk clerk was threatening me and making me feel uncomfortable. I immediately made a police report with Waukesha police department and will be disputing any and all charges from this hotel and leaving reviews accordingly based on my negative experience. I also have pictures and a video of this damage which is clearly a paper thin patch that was pushed in on the wall. The wall surrounding the damage was spongy to the point that you could push your finger through it as evidenced in the video.

I found the whole encounter to be demeaning and insulting. As a platinum member who has stayed in over a hundred hotel nights in a single year in 2025 without any issues this claim simply holds no water. If the Wyndham organization does not wish to compensate me and apologize for this unacceptable treatment I will no longer be staying with them in any capacity in the future.

2026-08-04 via Tripadvisor
I
Illahje couple us
1
Pros:

Nothing . My experience was horrible

Cons:

Racial profiling, bad communication skills

2026-08-02 via Nuitee
L
Liz extended_group us
1
We didn’t stay
Pros:

We didn’t stay longer than 30 minutes after checking in. The room felt dirty. Stains everywhere. Hair on the sheets and in the shower. Handprints on the mirror. We felt uncomfortable staying there so we left and found another room elsewhere.

2026-07-23 via Nuitee
J
Jesse couple us
1
The staff is friendly but the facility is dated and not very well maintained.
Pros:

The staff was friendly.

Cons:

The building and room smelled awful. The bathroom was not well maintained. Part of the shower was broken and the sink in walkway leaked and water was forming in thewalkway.The air conditioner must have been very dirty. My spouse and I got very stuffy and it was hard to breathe in the room. For that reason we left early and asked if there was a way we could get a partial refund as we weren't spending the night. We were told management would contact us in the morning. They have yet to.

2026-07-22 via Nuitee
L
Lorena couple us
10
2026-07-22 via Nuitee
M
Melissa couple us
7
Overall decent place for a nights stay.
Pros:

Breakfast was ok. Location was good

Cons:

Light over the sink flickered when on. Would of liked a bit more variety for breakfast.

2026-07-22 via Nuitee
A
Amy extended_group us
7
The room was sufficient for our overnight needs
Pros:

The gentleman at the front desk was very helpful.

Cons:

There is no elevator. The breakfast space was cramped. There was no orange juice. There was no yogurt or hard-boiled eggs. The air conditioning unit was very loud.

2026-07-21 via Nuitee
S
Shariff solo_traveller us
7
Pros:

A/C

Cons:

Clogged sink. Small pool. Breakfast was lacking.

2026-07-20 via Nuitee
P
Paul couple us
4
Disappointed
Cons:

Rooms were not clean and bathroom smelled of cigarette smoke. I asked to change to a new room. There was old food in the refrigerator too.

2026-07-19 via Nuitee
W
Wayne solo_traveller us
9
Pros:

The front desk people were very helpful.
I had two minor problems with my room. The handle on my sink faucet needed tightening. The maintenance man fixed it in less than a minute. They also replaced two of the three bulbs over my sink. I'll be back!

Cons:

Nothing!

2026-07-13 via Nuitee