Facilities

Fitness facilities
Express check-out
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Sauna
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Cons:
Outdated gym equipment

Categories

Cleanliness
9.25
Rooms are clean and organized.
Service
9.25
Warm, professional, and attentive service from the staff.
Location
9.25
Perfect location with easy access to attractions.
Room Quality
8.75
Rooms are beautiful and comfortable.
Amenities
8.75
Hotel facilities including a good sport club and breakfast buffet.
Value for Money
8.75
Overall pleasant stay with good value for the services provided.
Food and Beverage
8.75
Breakfast buffet was delicious with many options.
Overall Experience
9.25
An amazing experience with great memories created.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:29

Property Description

Experience the elegance of Crowne Plaza Jeddah by IHG, where luxury meets convenience in the heart of the city.

Recreational Paradise
Unwind in our state-of-the-art 24-hour health club, take a refreshing dip in the outdoor pool, or relax in the sauna—the perfect retreat after a day of exploration.

Culinary Delights
Savor international cuisine at our renowned Al Zahra Restaurant or enjoy late-night snacks with our 24-hour room service. Don’t miss the vibrant atmosphere at the poolside bar, perfect for a drink with friends.

Business and Events
With a 24-hour business center and versatile meeting spaces, including a conference center, hosting your next event here is seamless. Enjoy complimentary internet access and valet parking for ultimate convenience.

Unlock the door to exceptional hospitality—book your stay at Crowne Plaza Jeddah today!

Important information:

  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • Couples wishing to share a room must provide proof of marriage.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not served or permitted at this property.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JED

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Food & Beverage

    No alcohol served onsite

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

9
Based on 134 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.25
U
U4752UR_ Business
10
Nice stay
Pros:

Nice stay and good service
Excellent food and service
Supported for good stay
Saff is nice and cooperative
Hope to joint it again when i came to jeddah
This is my second stay by the way

2026-01-10 via Tripadvisor
3
316mahdia Couples
6
Disappointing and Disrespectful Experience – Would Not Recommend
Pros:

Disappointing and Disrespectful Experience – Would Not Recommend
We missed our flight at Jeddah Airport and urgently needed a hotel where we could check in early in the morning. Around 7:30 a.m., we went to Crowne Plaza Al Hamra, Jeddah, and approached the front desk to ask if we could make a reservation in person, as we had no prior booking and did not want to wait until the standard 3:00 p.m. check-in time. My wife is pregnant, and we had already had a very long and stressful day.
Without checking availability in the system, the front desk employee immediately told us the hotel was fully booked and that maybe something might be available after 3 or 4 p.m. At that moment, we were standing in the lobby with all of our luggage, exhausted and unsure what to do next.
Instead of calling another Uber and hotel-hopping, I went on the Crowne Plaza website and successfully booked a room within minutes. After completing the reservation, I returned to the desk and informed them that I had made a booking and asked again about early check-in.
The employee seemed skeptical and chose to look through my phone rather than properly checking the hotel system. Once they confirmed the reservation, their tone and attitude changed completely. We were then asked to sit while they “worked on it,” and shortly after, they suddenly found a wheelchair-accessible room—despite previously stating there were no rooms available at all.
This experience left us feeling uncomfortable and disrespected. It felt like we were prejudged, possibly based on appearance or background, and only treated differently once we proved we had a reservation. Hospitality should be based on respect and professionalism, not assumptions.
I would not recommend this hotel. The staff need serious retraining on customer service, fairness, and treating all guests with dignity and respect.

2026-01-08 via Tripadvisor
3
366raedj Family Riyadh, Riyadh Province
10
Excellent hotel
Pros:

Excellent hotel with excellent staff, I would like to thanks MR Mohammad Alamodi for his wonderful support, we had an issues , and he used his local knowledge to solve it, he stayed with us to the end , big thanks , also the room is very comfortable and very clean , reception is caring and supportive , thanks Jalal.

2026-01-06 via Tripadvisor
A
Almograbi1 Couples
10
Excellent accommodation
Pros:

Excellent service attention to details curious and friendly staff and accommodating to your needs. Great location. Great atmosphere for business or family. Great value for the money Rooms specious and clean.

2026-01-05 via Tripadvisor
C
Connector40733201096 Family
10
An Amazing stay
Pros:

It was an amazing experience and we had a great time. The team is great and we created a great memory. The view of Red Sea and great facilities made it fantastic visit.

2025-12-31 via Tripadvisor
7
794c_dricm Couples Geneva
10
Nice hotel near Old Jeddah
Pros:

Very good hotel near King Fahd's Fountain and not far away from old Jeddah. The room was spacious and clean, bathroom was fine too. We had a partial view of the Red Sea which was nice. The breakfast buffet was top notch and most staff were very welcoming and helpful, whether at the front desk, breakfast restaurant, housekeeping and, of course, the concierge team. I would like to mention here as well Amine, the waiter at the Bridge Café, who was particularly friendly and had a great sense of hospitality.

2025-12-28 via Tripadvisor
E
Eva-angelina Family Stockholm
2
Constant spamming
Pros:

They will not stop spamming me. I have received an email from the hotel every morning for 2 months for a review. And no one responds from the hotel when I try to stop the emails from coming.

2025-12-27 via Tripadvisor
I
I5847GTarielp Business
10
Exceptional Stay at Crowne Plaza Jeddah
Pros:

The location is perfect, with easy access to the Corniche and nearby attractions, the staff was warm, professional, and attentive to every detail.

I highly recommend Crowne Plaza Jeddah to anyone visiting the city.

2025-12-23 via Tripadvisor
1
169ismailm Solo travel
10
My stay in the hotel
Pros:

Everything was excellent, location, staff very friendly and very polite, Room very beautiful and comfortable,very clean ,they have very good sport club , excellent food and delicious,
This hotel is the best in my opinion because I Travel a lot and I have been in many hotels.

Ismail Marzouk
Saudi Arabia

2025-12-21 via Tripadvisor
F
fatymahm Family
10
Pleasant and beautiful reception by staff
Pros:

Clean spacious rooms
Room service and housekeeping very promt and professional
Breakfast excellent
Very central
And close to the beach
And homely

2025-12-17 via Tripadvisor
2
222mubarakb Family
10
Amazing stay
Pros:

Thanks a lot Abdulaziz Duty manager for your professional treatment. Also thanks to all FO team. And HK . It was great stay .

2025-12-16 via Tripadvisor
D
Daydream52311040560 Solo travel
10
Thanks alot
Pros:

Thank you so much .. your hotel is comfortable and has the most important facilities 😍 I like the stores on ground floor
Thanks for the rexiptionist 🌹 Jenan 🌹

2025-12-13 via Tripadvisor
H
hammamiws Solo travel Riyadh, Riyadh Province
10
Excellent Hot
Pros:

Excellent location and excellent hotel and services. Rooms are clean and organized and hotel restaurants are excellent and even has Costa Coffee in the hotel lobby

2025-12-06 via Tripadvisor
A
ahmedeK3621IM Business
8
I enjoyed my stay and can go back
Pros:

The service is very good but food was average. The receptionists are very friendly. Room service is good. Location is accessible

2025-12-06 via Tripadvisor
M
moazt451 Family
10
Thank you
Pros:

All was great, from check in to check out, very clean and new facilities, Breakfast buffet was delicious with many options that satisfied all.

2025-12-05 via Tripadvisor
Y
yehiaelalaily Business Cairo, Cairo Governorate
10
Good one
Pros:

Nice location, close to the corniche and palatine street, room is big, clean but no coffee machine was there, didn't have breakfast, but the stay was pleasant and fits the purpose for me.

2025-11-30 via Tripadvisor
Y
Y5080ZUmohamedh Family
10
One of the best hotel in dubai
Pros:

Best hotel in jeddah from reception rooms clean hospitality no one hotel jeddah nice food arbia cafe Best nice service thanks time

2025-10-31 via Tripadvisor
M
moazt17 Business
10
Enjoyable stay in Jeddah
Pros:

Excellent hospitality, professional staff, excellent place for combining business and leisure, services exceeded me expectation, Breakfast Buffet was wonderful as well. thanks

2025-10-26 via Tripadvisor
O
OnAir59323145803 Couples
10
Thanks
Pros:

Dear Crowne Plaza Jeddah Team,

Thank you for your kind message and warm hospitality during my stay. Everything was comfortable and the staff were very friendly and helpful. I truly enjoyed my time at your hotel and look forward to staying with you again on my next visit to Jeddah.

Best regards,
Abdulaziz Al-Sulaimi

2025-10-25 via Tripadvisor
F
FarAway18676648154 Business
8
Good hotel, poor gym equipemnt
Pros:

Great hotel with excellent service. Only the equipement in the gym is outdated and some of the running belts malfunction.

2025-10-15 via Tripadvisor