Facilities

Fitness facilities
Express check-out
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Sauna
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Cons:
Outdated gym equipment

Categories

Cleanliness
9.25
Rooms are clean and organized.
Service
9.25
Warm, professional, and attentive service from the staff.
Location
9.25
Perfect location with easy access to attractions.
Room Quality
8.75
Rooms are beautiful and comfortable.
Amenities
8.75
Hotel facilities including a good sport club and breakfast buffet.
Value for Money
8.75
Overall pleasant stay with good value for the services provided.
Food and Beverage
8.75
Breakfast buffet was delicious with many options.
Overall Experience
9.25
An amazing experience with great memories created.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:29

Property Description

Experience the elegance of Crowne Plaza Jeddah by IHG, where luxury meets convenience in the heart of the city.

Recreational Paradise
Unwind in our state-of-the-art 24-hour health club, take a refreshing dip in the outdoor pool, or relax in the sauna—the perfect retreat after a day of exploration.

Culinary Delights
Savor international cuisine at our renowned Al Zahra Restaurant or enjoy late-night snacks with our 24-hour room service. Don’t miss the vibrant atmosphere at the poolside bar, perfect for a drink with friends.

Business and Events
With a 24-hour business center and versatile meeting spaces, including a conference center, hosting your next event here is seamless. Enjoy complimentary internet access and valet parking for ultimate convenience.

Unlock the door to exceptional hospitality—book your stay at Crowne Plaza Jeddah today!

Important information:

  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • Couples wishing to share a room must provide proof of marriage.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not served or permitted at this property.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JED

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Food & Beverage

    No alcohol served onsite

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

9
Based on 134 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.25
A
aroma1616 Couples Jeddah, Makkah Province
10
Best for couples with njce atmosphere
Pros:

Best location it is a central near almost everything you can drive to the new Cornish in less than 15 mins

2026-02-15 via Tripadvisor
G
gooddeal223 Business Mauritius
2
Old and noisy hotel, no longer Crown Plaza
Pros:

I was travelling alone for business and the hotel is not branded Crown Plaza any longer. Event the staff shares this with you openly. First I arrived late and waited 20 minutes to get checked in. Then they let the taxi drivers to honk their horn when passing the barrier of the hotel so each night I had to cope with the “beep-beep” of taxis the rooms are old and the hotel is transitioning to another brand. Bathrooms are old style, with dangerously high bathtubs. I paid 250SAR for an outrageously expensive standard buffet dinner in the evening. Clearly a must avoid in Jeddah. (1 room, 1 person, breakfast included)

2026-02-11 via Tripadvisor
F
fayedhend Business El Gouna, Hurghada, Red Sea and Sinai
10
Great value for money
Pros:

Asir and all the entire staff including F&B manager were great..

Breakfast options were great, variety for everyone’s taste

2026-02-04 via Tripadvisor
N
niaoren Solo travel
8
Pleasant stay!
Pros:

Overall good experience with friendly staffs. Rooms are clean and neat. I would suggest that the hotel can loan phone chargers to guests.

2026-01-31 via Tripadvisor
I
ibmb2023 Business
10
sure will visit soon
Pros:

excellent accommodation
excellent service
staff are very helpful
restaurant serves verity of dishes that are all delicious

2026-01-31 via Tripadvisor
S
sim0nedavidb Business
10
Excellence, comfort, and a strategic location in the heart of Jeddah
Pros:

My stay at the Crowne Plaza Jeddah was excellent in every respect.
A high-standard international hotel, very well organized and particularly suitable for business travelers.

The rooms are spacious, impeccably clean, and meet the high quality standards expected from the brand.
The staff was consistently professional, helpful, and attentive, making the stay smooth and comfortable.

The location is strategic for business meetings and transfers. The breakfast is varied and of high quality, while the common areas are well maintained and quiet — ideal for relaxing after a busy day.

A reliable reference point in Jeddah.
Highly recommended.

2026-01-28 via Tripadvisor
A
AmrShamy Business Riyadh, Riyadh Province
10
Business
Pros:

Excellent hotel - Excellent staff - location perfect - Mr Tawfiq Dada made my stay always excellent- recommended for business and leisure

2026-01-28 via Tripadvisor
R
Relax01778436169 Business
10
Nice stay at Al Hamra Crown plaza, Jeddah
Pros:

Location is down town and close to all restaurants, malls
Atmosphere is nice , very quiet and not noisy at all
Rooms are above expectations with full service abd free internet access
Cleanliness and room services are very cooperative and quickly response

2026-01-27 via Tripadvisor
S
skrishnaf32 Business Jakarta, Java
10
friendly staff , perfect location , easy to get taxi
Pros:

overall good experience and excellent breakfast . friendly staff

2026-01-26 via Tripadvisor
1
18Jan Business
2
No hot water for your morning shower.
Pros:

No hot water for shower. Repair man cane in with dirty shoes and did not remove them. WTF! Room has limited plug sockets and desk lamp is not working in what is a poorly lit room. I won’t be staying here again.

2026-01-25 via Tripadvisor
A
Abulyon Couples
10
Wonderful Stay
Pros:

Excellent location near the Cornish and many nearby amenities, beautiful well kept hotel and rooms, fantastic breakfasts. superb service and great front desk help (Abdulrahman's service was wonderful).

2026-01-24 via Tripadvisor
3
327qassimw Business
10
Thank You for an Excellent Stay
Pros:

I would like to express my Sincere appreciation to the management and the entire team at Crowne Plaza Jeddah. The location is perfect with easy access to the Corniche.The staff was warm and professional.

A special thanks to Duty Manager Mr Sultan and Receptionist Ibrahim who take care of my reservation and handles everything smoothly.

2026-01-23 via Tripadvisor
A
ah_12-23 Business Riyadh, Riyadh Province
10
Excellent Location, Comfort, and Hospitality
Pros:

Great location, very convenient and close to everything.
The room was very good and comfortable.
Breakfast was fresh, well prepared, and offered a good variety. Car parking was available and easy to use, which made the stay much more comfortable.
A nice touch was the complimentary traditional Arabic coffee and dates available in the lobby. Overall, a very pleasant experience.

2026-01-17 via Tripadvisor
A
ahmedhX5307YU Family
10
Very Good Eperience
Pros:

one of the best stay action i have ever spent with family due to Staff hospitality, premium location and perfect amenities of the hotel.

2026-01-13 via Tripadvisor
U
U4752UR_ Business
10
Nice stay
Pros:

Nice stay and good service
Excellent food and service
Supported for good stay
Saff is nice and cooperative
Hope to joint it again when i came to jeddah
This is my second stay by the way

2026-01-10 via Tripadvisor
3
316mahdia Couples
6
Disappointing and Disrespectful Experience – Would Not Recommend
Pros:

Disappointing and Disrespectful Experience – Would Not Recommend
We missed our flight at Jeddah Airport and urgently needed a hotel where we could check in early in the morning. Around 7:30 a.m., we went to Crowne Plaza Al Hamra, Jeddah, and approached the front desk to ask if we could make a reservation in person, as we had no prior booking and did not want to wait until the standard 3:00 p.m. check-in time. My wife is pregnant, and we had already had a very long and stressful day.
Without checking availability in the system, the front desk employee immediately told us the hotel was fully booked and that maybe something might be available after 3 or 4 p.m. At that moment, we were standing in the lobby with all of our luggage, exhausted and unsure what to do next.
Instead of calling another Uber and hotel-hopping, I went on the Crowne Plaza website and successfully booked a room within minutes. After completing the reservation, I returned to the desk and informed them that I had made a booking and asked again about early check-in.
The employee seemed skeptical and chose to look through my phone rather than properly checking the hotel system. Once they confirmed the reservation, their tone and attitude changed completely. We were then asked to sit while they “worked on it,” and shortly after, they suddenly found a wheelchair-accessible room—despite previously stating there were no rooms available at all.
This experience left us feeling uncomfortable and disrespected. It felt like we were prejudged, possibly based on appearance or background, and only treated differently once we proved we had a reservation. Hospitality should be based on respect and professionalism, not assumptions.
I would not recommend this hotel. The staff need serious retraining on customer service, fairness, and treating all guests with dignity and respect.

2026-01-08 via Tripadvisor
3
366raedj Family Riyadh, Riyadh Province
10
Excellent hotel
Pros:

Excellent hotel with excellent staff, I would like to thanks MR Mohammad Alamodi for his wonderful support, we had an issues , and he used his local knowledge to solve it, he stayed with us to the end , big thanks , also the room is very comfortable and very clean , reception is caring and supportive , thanks Jalal.

2026-01-06 via Tripadvisor
A
Almograbi1 Couples
10
Excellent accommodation
Pros:

Excellent service attention to details curious and friendly staff and accommodating to your needs. Great location. Great atmosphere for business or family. Great value for the money Rooms specious and clean.

2026-01-05 via Tripadvisor
C
Connector40733201096 Family
10
An Amazing stay
Pros:

It was an amazing experience and we had a great time. The team is great and we created a great memory. The view of Red Sea and great facilities made it fantastic visit.

2025-12-31 via Tripadvisor
7
794c_dricm Couples Geneva
10
Nice hotel near Old Jeddah
Pros:

Very good hotel near King Fahd's Fountain and not far away from old Jeddah. The room was spacious and clean, bathroom was fine too. We had a partial view of the Red Sea which was nice. The breakfast buffet was top notch and most staff were very welcoming and helpful, whether at the front desk, breakfast restaurant, housekeeping and, of course, the concierge team. I would like to mention here as well Amine, the waiter at the Bridge Café, who was particularly friendly and had a great sense of hospitality.

2025-12-28 via Tripadvisor