Clarion Pointe Hopkinsville near The Bruce Convention Center

Hotels
5.6 (220 reviews)
2910 Fort Campbell Blvd , Hopkinsville , US

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Advance reservation made
Cons:
Dirty rooms: wet carpet, mold smell, stained sheets
Receptionist unaware of booking; attempted double charge; refused refund
No breakfast / limited food options (no cereal, juice, fruit, no hot breakfast)
Pool and jacuzzi closed
No furniture in room (no chair at desk), only one hanger
Ongoing remodeling in rooms; not handicap accessible

Categories

Cleanliness
2
Very poor: reviewer describes wet carpet on entry, mold smell and stained sheets; requested room change was denied.
Service
6
Negative interaction at front desk (receptionist unaware of reservation, attempted double charge, refused refund). Rating slightly higher to reflect that only front-desk interactions were detailed and other staff/service aspects were not described.
Location
10
Standard quality for this hotel tier
Room Quality
5.3
Mixed/poor: room lacked furniture (no chair at desk), only one hanger; remodeling noted in rooms and some accessibility issues.
Amenities
5.5
Below average: pool and jacuzzi closed, limited in-room furnishings; some amenities appear unavailable.
Value for Money
5
Below average value: poor cleanliness and denied refund/booking issues negatively affect perceived value.
Food and Beverage
4.8
Poor: reviewers report no breakfast offerings (no cereal, juice, fruit or hot breakfast) and an overall absence of the previously offered hot breakfast.
Overall Experience
6.2
Negative overall sentiment driven by cleanliness and service failures in the reviews; score moderated since some aspects (e.g., location) were not mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:28

Property Description

Convenient Location and Nearby Attractions
Our Clarion Pointe® hotel in Hopkinsville offers an ideal central location near Fort Campbell and popular local attractions like the Trail of Tears Commemorative Park and the downtown area's shops and dining options.

Modern Amenities and Services
Enjoy complimentary WiFi, a state-of-the-art fitness center, and a variety of dining options including a free breakfast each morning and a marketplace with beer and wine for purchase. Unwind in our indoor heated pool or dine at our on-site restaurant.

Comfortable Guest Rooms
Relax in our spacious guest rooms featuring premium bedding, a refrigerator, microwave, flat-screen TV with streaming capabilities, and a coffee maker with complimentary in-room coffee and tea. Plus, we are pet-friendly and offer meeting spaces for events.

Book your stay at Clarion Pointe® Hopkinsville for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EVV

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.6
Based on 220 reviews
Cleanliness: 2
Service: 6
Location: 10
Room Quality: 5.3
Amenities: 5.5
Value for Money: 5
Food and Beverage: 4.8
Overall Experience: 6.2
R
Rebecca • solo_traveller • us
2
Only stay at if there are no other options!
Pros:

Location in vacinity to several restaurants.

Cons:

The room had stains all over the carpet and was missing obvious extra furniture like a chair or couch by the huge open floor space.
I killed several bugs while in the room and there was mold on the wall by the air conditioning unit.
Holes in the walls and ceiling where roughly patched and not painted. The ceiling in the bathroom wasn't even patched, it had large cracks and holes in it.
If I wasn't stranded due to a vehicle malfunction I wouldn't have stayed.

2026-11-07 • via Nuitee
S
Sheyanne • couple • us
1
Worst hotel interaction I've ever had... very disappointed & upset.
Pros:

The rooms were dirty, the receptionist didnt even know I was booked, could barley understand them, tried to make me pay twice, even though I scheduled my room a week in advance.

Cons:

The rooms were dirty. I walked in, took my shoes off, as soon as I stepped on the carpet it was wet, it smelled like mold, the sheets were dirty, they had stains all over them. I went to ask for another room, they declined said that I had to take that one, I asked for a refund, they would not refund me, told me since I went through booking I would have to get my momey that way.

2026-10-28 • via Nuitee
L
Lenest • couple • us
5
Pros:

There really wasn't a breakfast cereal, juice, fruit, no hot breakfast it use to be a hot breakfast served like eggs, sausage, biscuits and gravy .

Cons:

They need a better breakfast. And need to open the pool and jacuzzi back up there was no furniture in the room not even a chair to sit at the desk, only 1 hanger too hang the clothes.

2026-10-24 • via Nuitee
A
Alejandro • couple • us
2
They charged my card a extra $150 dollars after I paid for my room
2026-10-19 • via Nuitee
E
Ella • solo_traveller • us
7
Pros:

What breakfast? I never smelled anything nor did I see anybody eat

Cons:

Their room had various places where remodeling was taking place. It did not have any handicap accessible.

2026-10-10 • via Nuitee
B
B • solo_traveller • us
3
2026-10-07 • via Nuitee
C
Cansanya • couple • us
5
2025-10-11 • via Nuitee
• solo_traveller • us
4
Very disappointed. I asked about a veterans discount. They just took the rate to $75 a day. That’s w
Pros:

The breakfast bar was pathetic. No juice machine, no milk for cereal . Two very old doughnuts.

Cons:

It may as well been closed down

2025-09-20 • via Nuitee
T
tiffany • family_with_children • us
6
2025-09-16 • via Nuitee
B
Brittany • couple • us
3
It was awful
Pros:

Convenient

Cons:

It was Loud, bed was extremely uncomfortable , and the air conditioning was loud and hardly put out air

2025-09-12 • via Nuitee
• solo_traveller • us
7
2025-09-11 • via Nuitee
B
Burse • couple • us
1
Nasty bad service would never stay there again
Pros:

Nothing at all

Cons:

The room was nasty had cockroaches pool didn’t work no weight room breakfast was bad couldn’t never get no one to answer the phone when I called from my room bad service

2025-09-04 • via Nuitee
V
Vinson • family_with_children • us
1
2025-09-04 • via Nuitee
• couple • us
10
2025-08-08 • via Nuitee
J
Jimmy • family_with_children • us
10
2025-08-06 • via Nuitee
L
Lewis • couple • us
3
Cons:

The toilets don’t work right
There was a hole in the wall in our room the tv don’t work

2025-08-04 • via Nuitee
D
Deaundre • couple • us
7
2025-07-28 • via Nuitee
M
Masterson • family_with_children • us
1
2025-07-19 • via Nuitee
V
Verified traveler
4
Never Again
Pros:

The hotel is very run down and needs some TLC. We had booked for 3 nights to stay at this hotel to attend an event being held there. As we checked in we were told that we would not have hot water starting the afternoon of the second day of our reservation. By 5:00 a.m. the second day there was not any hot water. The place was so run down we did not eat the complimentary breakfast. The hotel did allow us to check out with a full refund for us to book at another hotel.
When we attended our event the bar was not equipped to provide drinks and the bar tender was unable to make even the most standard drinks. I was thankful that our event was catered by someone other than the hotel.
The women’s bathroom was dirty and the overhead light for the bathroom was sitting on a couch in front of the bathroom stalls.
They allow families with pets to stay there for long periods of time and found out that most of the people staying there had been there for months.
We will not be returning to stay at this hotel.

2025-07-12 • via Nuitee
W
Whitney • family with young children • us
1
Bad
2025-07-11 • via Nuitee