London Marriott Hotel Marble Arch

Hotels
•
Marriott Hotels & Resorts
7.6 (1347 reviews)
134 George Street , London , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast
Cons:
Cleanliness issues
Room quality problems
Heating problems

Categories

Cleanliness
5.93
Multiple mentions of body odour and issues with the rooms indicate a significant cleanliness problem.
Service
8.9
Reception staff were described as very helpful, suggesting good service despite issues.
Location
9.44
Location in central London is mentioned positively, making it a strong point for the hotel.
Room Quality
5.89
Room quality was noted negatively with several problems encountered by the guests.
Amenities
8.42
General statements indicate the amenities are decent, though specific issues were raised.
Value for Money
6.88
Guests felt the price was high considering the problems with rooms and service.
Food and Beverage
8.93
Breakfast and restaurant food received positive comments from multiple reviews.
Overall Experience
6.4
Due to significant complaints, overall experience is not favorable for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:32

Property Description

Modern Fitness Centre and Stylish Rooms
The Marriott Hotel Marble Arch offers a modern fitness centre for guests to stay active during their stay. The stylish rooms feature luxurious cotton bedding, Apple TV technology, and a spacious work desk for ultimate comfort and convenience.

Contemporary Restaurant - The Pickled Hen
Indulge in traditional British food and drinks at The Pickled Hen, a modern gastropub located within the hotel. Enjoy a culinary experience without having to leave the premises.

Prime Location near Oxford Street and Hyde Park
Situated just a 5-minute walk from Oxford Street and 500 metres from Hyde Park, Marriott Hotel Marble Arch provides easy access to London's top attractions. Explore the vibrant shopping of Knightsbridge and the lively atmosphere of Soho within walking distance.

Experience luxury and convenience at Marriott Hotel Marble Arch. Book your stay now for an unforgettable London getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 20 per day.

Location

Property Video

Guest Reviews

7.6
Based on 1347 reviews
Cleanliness: 5.93
Service: 8.9
Location: 9.44
Room Quality: 5.89
Amenities: 8.42
Value for Money: 6.88
Food and Beverage: 8.93
Overall Experience: 6.4
H
H • couple • no
7
Pros:

The hotel was clean and spacious. The breakfast was very good, the staff were friendly, and the location was excellent.

Cons:

Because of maintenance and renovation work, there was a lot of noise one of the days. We stayed at the hotel to relax before going to a musical, but we were disturbed by a very loud and piercing sound that sounded like drilling or sawing.

2026-02-12 • via Nuitee
N
NASSER Abdulla • couple • qa
5
No
Pros:

No

Cons:

No

2026-02-11 • via Nuitee
H
Hamad • couple • kw
8
2026-02-08 • via Nuitee
Y
Yuliia • solo_traveller • de
10
I had a wonderful stay at London Marriott Hotel Marble Arch. The room was clean, modern, and beautiful, the food was del
Pros:

Beautiful, clean, new room

Cons:

Everything was perfect

2026-01-31 • via Nuitee
M
Markus • family_with_children • de
8
2026-01-31 • via Nuitee
M
Mert • couple • tr
9
2026-01-31 • via Nuitee
Y
YUSUF • family_with_children • bh
6
Good
Pros:

Breakfast and staff manner

2026-01-31 • via Nuitee
A
ABDULLATIF • extended_group • kw
8
2026-01-29 • via Nuitee
L
Loredana • family_with_children • ch
6
Pros:

Das Frühstück ist top. Betten sehr bequem

Cons:

Alt, Teppiche sahen grässlich aus. Schimmel im Bad. Mussten Zimmer wechseln weil das Fenster nicht zu ging und es sehr kalt im Zimmer war.

2026-01-29 • via Nuitee
B
Bhavna • solo_traveller • ae
9
2026-01-27 • via Nuitee
H
Hajraf • couple • kw
9
2026-01-26 • via Nuitee
A
Andrew • family_with_children • gb
8
2026-01-25 • via Nuitee
A
Anwaar • solo_traveller • kw
7
An experience that I would never repeat!!!
Cons:

Upon arrival, as most of hotels would do, an extra amount would be blocked from the credit card as an insurance policy ( I have already paid the total amount of my stay at the time of booking ), that would be released by check out!!
Well, that wasn’t the case at this hotel, the amount was deducted from my credit card & when I questioned it, they promised it would be returned later, yes it was returned .. but due to currency exchange it was less than what was originally charged!!!

They knew that, yet they played it well 🤦🏻‍♀️


One more thing, they really should pay more attention to the cleanliness of the room!!!

2026-01-23 • via Nuitee
B
BERASU • solo_traveller • tr
10
2026-01-21 • via Nuitee
M
Maria • family_with_children • se
7
Good place to stay for exploring central London.
Pros:

Great location in central London. OK sized family room. Welcoming staff.

Cons:

The noisiest AC we've ever experienced. A bit too small bathroom for a family room.

2026-01-20 • via Nuitee
K
Khalid • extended_group • qa
3
2026-01-20 • via Nuitee
S
Saeid • couple • gb
8
2026-01-20 • via Nuitee
M
MOHAMMED • family_with_children • sa
8
كانت جميله هادئة ..وسوف تتكرر بحول الله ..
Pros:

يعتبر مكان مثالي وخاصة للعرب ..

Cons:

عدم وجود شطافات في دورات المياة ..مع العلم ان اداره الفنادق كهذه ..تعلم جيدا اهمية ذلك وخاصة للعرب والمسلمين عموما ..

2026-01-19 • via Nuitee
S
Syed Nadeem Ali • couple • pk
7
Overall very good stay. Good service and good amenities in the room.
Pros:

Responsiveness and helpfulness of staff. Specially Mr. Rohan

Cons:

There are no trash cans outside of the doors of the hotel, not even anywhere in the lobby. This is common for all hotels. It was surprising though for Marriott.

2026-01-19 • via Nuitee
R
Ricardo • family_with_children • mx
2
Very poor experience.
Pros:

Only positive was a decent breakfast.
The rooms are old, badly kept, nothing like the pictures. It needs an urgent renovation. It not lives up to the Marriott standards. Quite shameful actually.

Cons:

The maintenance is poor, room is dirty, furniture is scratched and aged, phone doesn’t work (or nobody wanted to pick up). It took me 30 min to get an extra towel. Really considered changing hotels but London was crowded over the weekend.
Does not live to Marriott standards. I only booked because of Marriott’s reputation and the pictures in the website. Very disappointing.

2026-01-19 • via Nuitee