London Marriott Hotel Marble Arch

Hotels
•
Marriott Hotels & Resorts
7.6 (1387 reviews)
134 George Street , London , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast
Cons:
Cleanliness issues
Room quality problems
Heating problems

Categories

Cleanliness
5.93
Multiple mentions of body odour and issues with the rooms indicate a significant cleanliness problem.
Service
8.9
Reception staff were described as very helpful, suggesting good service despite issues.
Location
9.44
Location in central London is mentioned positively, making it a strong point for the hotel.
Room Quality
5.89
Room quality was noted negatively with several problems encountered by the guests.
Amenities
8.42
General statements indicate the amenities are decent, though specific issues were raised.
Value for Money
6.88
Guests felt the price was high considering the problems with rooms and service.
Food and Beverage
8.93
Breakfast and restaurant food received positive comments from multiple reviews.
Overall Experience
6.4
Due to significant complaints, overall experience is not favorable for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:32

Property Description

Modern Fitness Centre and Stylish Rooms
The Marriott Hotel Marble Arch offers a modern fitness centre for guests to stay active during their stay. The stylish rooms feature luxurious cotton bedding, Apple TV technology, and a spacious work desk for ultimate comfort and convenience.

Contemporary Restaurant - The Pickled Hen
Indulge in traditional British food and drinks at The Pickled Hen, a modern gastropub located within the hotel. Enjoy a culinary experience without having to leave the premises.

Prime Location near Oxford Street and Hyde Park
Situated just a 5-minute walk from Oxford Street and 500 metres from Hyde Park, Marriott Hotel Marble Arch provides easy access to London's top attractions. Explore the vibrant shopping of Knightsbridge and the lively atmosphere of Soho within walking distance.

Experience luxury and convenience at Marriott Hotel Marble Arch. Book your stay now for an unforgettable London getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 20 per day.

Location

Property Video

Guest Reviews

7.6
Based on 1387 reviews
Cleanliness: 5.93
Service: 8.9
Location: 9.44
Room Quality: 5.89
Amenities: 8.42
Value for Money: 6.88
Food and Beverage: 8.93
Overall Experience: 6.4
K
karina • couple • se
10
2026-05-14 • via Nuitee
M
Mauricio • couple • ar
10
Excepcional
Pros:

Fueron todos muy amables y las instalaciones impecables.

Cons:

Un tanto alejado de nuestras expectativas a nivel paseos, pero nada exagerado.

2026-05-10 • via Nuitee
X
Xριστίνα • family_with_children • cy
10
2026-05-08 • via Nuitee
C
Cleide • extended_group • at
10
2026-05-08 • via Nuitee
E
Elie • solo_traveller • ca
5
You can hear loud noises from other rooms. Couldn’t sleep.
Pros:

Good location, spacious room

Cons:

Loud noises from above the entire time.

2026-05-08 • via Nuitee
I
IRIA • family_with_children • es
8
2026-05-06 • via Nuitee
H
Hinds-Lafond • couple • bb
7
Pros:

Excellent location and very friendly staff

2026-05-02 • via Nuitee
J
James • extended_group • gb
7
Nice hotel, I would stay there again.
Pros:

Nice large clean room and hotel is located on a quiet street so no traffic noise. Good Location.

Cons:

Bathroom was a little bit tired, breakfast options were a bit limited and not much fresh fruit. Also a lot of the cooked food was either tepid rather than hot and had clearly been sitting for quite a long time.

2026-04-30 • via Nuitee
P
Pengiran • solo_traveller • bn
9
2026-04-30 • via Nuitee
I
imona • solo_traveller • at
10
2026-04-27 • via Nuitee
I
imona • solo_traveller • tr
10
2026-04-27 • via Nuitee
J
Jeremy • solo_traveller • gb
8
It's a chain hotel that does what it says on the tin.
Pros:

It's a chain hotel that does what it says on the tin.

Cons:

Breakfast was pretty average and it wasn't easy to get coffee refills.

2026-04-22 • via Nuitee
J
Jetsetter614 • Couples • Westchester County, New York
6
Just Average
Pros:

Upon our arrival,Upon our arrival, we were warmly greeted by Aufa, who was very pleasant and welcoming. I was unsure why my passport was required, as I frequently travel to London and have never been asked to present it before; fortunately, I had it with me. As a Marriott Gold member, we were looking forward to an upgrade but were disappointed to find that there were no suite options available, and the bathrooms were extremely small, with no bathtubs. Since our stay was only for one night, we decided to make do with what we had. There were no robes or slippers provided, so be sure to bring socks for walking around comfortably. The breakfast buffet was decent, though nothing extraordinary. Upon checking out, there was a woman at the front desk named Anastasia, who was far from pleasant and didn't even bother to smile at the guests. As someone representing the front desk, she would have been better suited for a position that didn't require interaction with others. However, we were lucky enough to see Aufa again, and the same warmth with which we were welcomed was extended to us as we were thanked for our stay and invited to come back.

2026-04-18 • via Tripadvisor
H
HAMAD • solo_traveller • gb
10
Excellent
Pros:

Staff is very good . All the staff good

Cons:

Everything good

2026-04-13 • via Nuitee
I
Ibrahim • family_with_children • ae
8
2026-04-10 • via Nuitee
C
Clara • family_with_children • es
10
Lugar confortable y personal muy profesional.
Pros:

La ubicación era excepcional, con una parada de bus a dos minutos y la estación de metro Marbre Archa a 6 minutos a pie que facilita mucho la mobilidad por la ciudad. El personal super atento y educado, una estancia ideal.

Cons:

Lo único a destar es que fue dificil entender el funcionamiento de la climatización, pero la tuvimos apagada e igualmente la habitación estuvo super confortable.

2026-04-08 • via Nuitee
S
shannonfA2670EK • Family
2
Inaccessible and unsafe
Pros:

A humiliating, degrading, unsafe service. I booked a wheelchair accessible room for myself and my teenage daughter - a wheelchair user and severely disabled - and confirmed its availability at the time of booking and the day of arrival, only to find a temporary inaccessible lobby when we arrived. And no wheelchair accessible rooms available. Their solution was for us to exit and enter the premises via the basement, storage area and walking up/down the car park ramp which was being used by other guests.

2026-04-04 • via Tripadvisor
I
Ibrahim • family_with_children • ae
8
2026-03-29 • via Nuitee
H
Helen • solo_traveller • gb
10
2026-03-28 • via Nuitee
S
stephenwT3958QP • Business
2
Run down hotel - avoid until it’s refurbished
Pros:

It’s not good. Lobby is being renovated, not a huge issue. I was told at check-in it would noisy 8-5pm. I was out early so no issue. But the room was poor. Very shabby, needs renovation urgently. Headboard vinyl was cracked and peeling, very unpleasant. Bathroom was just old and shabby. Furniture was tired and worn. There was loud thumping sound from the lifts or water pipes, I couldn’t decide which. Apparently some higher floors have been refurbished, 3rd floor is awful. And all for £275 a night! Breakfast was ok and staff were nice.

2026-03-27 • via Tripadvisor