SureStay Plus Hotel by Best Western Lehigh Valley

The bathroom was dirty and it was really outdated. I guess you get what you pay for.

Unclean and breakfast times were not honored

There was hair all over the sheets on both beds. The room smelled like moth and damp. Everything was so disgusting. The water in the bathroom was brown.

Other than the world pool not working, everything was okay. Staff was very hospitable.

I booked a pool view room and the front desk said I didnt. I was able to get a room not too far from the lobby. Floors dusty and dirty. Tub was dsrk and i was scared to use it. Towels thin. Bedding har stains. Pillows too soft. Couch and chair har stains. No do not disturb sign. Toliet kept making noises off and on. Poor selection of alcohol. The bartender was very nice. .no soap or aper towels in the lobby bathroom. Lobby furniture worn out and low to the floor.

My room was not clean

One of the back doors wasn’t locked. Opened without keycard. The carpet was really gross, like there had been a massive spill that hadn’t been cleaned. Just a mustiness in the air of the hallways. Room was clean. Pillows were lumpy. Definitely NOT WORTH THE CHARGE!!!

It was an amazing stay I had. Comfortable bed great hot showers very roomy. I wish they weren't closing their doors I was treated like it was home. I will miss the staff and food.

Extremely dirty and not maintained or cleaned. There were bugs and the lock on the door didn’t work.

I like the room

Like this hotel.

I had a wonderful experience. When I come back in May this place will be at top of my list. Breakfast was very good, nice way to start the day. My room was made up every day. I only negative I have is I forgot my beer n iced tea in the fridge. My fault.

This is NOT a $150 hotel. It isn't even a $100 hotel. The bathtub had mold and thats enough to just disgust anyone. No elevator or washcloths..

I like the location right off the exit

Sad this place is closing.

It is so much better then the place in New Jersey

This was the worst hotel I have ever stayed at. I can get past dated decor, but the room was dirty and service poor.

First, the room only had two pillows and two sets of towels. We called the front desk first for additional pillows and then for the towels. However, the "fresh" pillows were without pillowcases and both were dirty and stained. When we called for pillowcases, we were treated as though we were requesting something above and beyond.

The bathroom was filthy. The shower was covered in mold and mildew and there were small drain flies in both the bathroom sink and the sink just outside.

The complimentary breakfast was just plain sad. Cereal, but no milk. Packaged oatmeal and tea bags, but no hot water. Omlettes were an egg folded around a piece of American Cheese product. And warm yogurt tubs in a bowl on the counter.

We paid extra for a room with a refrigerator. We should have paid a little more for a hotel down the road. This place is disgusting and should be shut down.

No cribs and I didn’t trust the sheets blankets or towels. So gross.

Facility getting very run down. No clock in the room. No usb port to plug the phone in to charge. Very limited menu in the dining room when it’s open

Very clean , safe quiet hotel