The New Osterley Hotel

Hotels
5.3 (608 reviews)
80 - 84 Adelaide Hotel , Blackpool , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Pets allowed
Non-smoking throughout
Cashless payment available
Invoice provided
Smoke alarms
CCTV outside property
24-hour security
Security alarm
Pub crawls
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Dirty rooms
No hot water
Poor value

Categories

Cleanliness
2.55
Reviews frequently highlight filthy conditions, no hot water, and general disarray in rooms.
Service
7.55
Some reviews praise friendly staff and helpful owners, indicating decent service.
Location
8.55
Many reviews mention a great location, central to attractions.
Room Quality
3.55
Multiple comments note outdated and poorly maintained rooms with no hot water.
Amenities
4.55
Limited amenities reported, with mentions of no hot water and a lack of upkeep.
Value for Money
3.55
Consistent feedback indicates guests feel they did not receive good value, citing high prices for poor conditions.
Food and Beverage
6.55
Not much mention of food and beverage options, but no negative comments were found.
Overall Experience
5.55
Overall sentiments are heavily negative, indicating a disappointing stay for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:42

Property Description

Central Location & Entertainment
The New Osterley Hotel, opposite Winter Gardens, is steps away from Blackpool Tower and the promenade. Explore nearby attractions like Funny Girls and Blackpool Central Pier.

Bar with Pool Table
Enjoy a relaxed atmosphere at the hotel's bar, offering a selection of beers, spirits, and whiskies. Unwind with a game of pool after a day of sightseeing.

Comfortable Accommodation
Indulge in rooms with four-poster beds, TV, and tea/coffee facilities. Each room features a private bathroom for a cozy stay.

For a memorable Blackpool experience, book your stay at The New Osterley Hotel now.

Important information:

Please note free WiFi can only be accessed in the reception area.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

5.3
Based on 608 reviews
Cleanliness: 2.55
Service: 7.55
Location: 8.55
Room Quality: 3.55
Amenities: 4.55
Value for Money: 3.55
Food and Beverage: 6.55
Overall Experience: 5.55
C
Charlie family_with_children gb
5
2026-03-25 via Nuitee
D
Dianne solo_traveller gb
6
2026-03-23 via Nuitee
L
Lindsay family_with_children gb
8
Pros:

Good location near the centre near the winter gardens but off the main streets so nice a quiet even on a weekend. You get what you pay for this was a nice cheap room it was clean and you had a bathroon with shower just what I wanted and needed nothing fancy just a place to stay.

2026-03-22 via Nuitee
L
Lynne couple gb
3
Pros:

Location

Cons:

Not very clean and very dated

2026-03-22 via Nuitee
M
Martin solo_traveller gb
2
Pros:

Checking out !!!

Cons:

Having to step over a Junkie, Spiced out (that’s not a typo!!) on the landing, to access my very basic room !!! It’s £30 a night, So expectations were not great 😬!!!

2026-03-22 via Nuitee
A
Arlene couple gb
1
Horror show
Pros:

Nothing much. It was central

Cons:

Really pour and couldn’t stay there. Holes in walls in bedroom. Windows in bedroom disgusting n could not see out them. Chap said 2 star. I wouldn’t even give this property a 1 star. Had a cheek to ask us for £20 deposit for door key. Our opinion avoid at all cost. If nothing else gave us a good giggle when showing family videos of both rooms.

2026-03-21 via Nuitee
M
Martin solo_traveller gb
1
2026-03-17 via Nuitee
C
Colin couple gb
1
Original hotel closed they moved us to sister hotel
Pros:

Nothing

2026-03-09 via Nuitee
J
Julian solo_traveller it
1
Schifo
Pros:

Niente

Cons:

Tutto

2026-03-04 via Nuitee
A
abbie family_with_children gb
2
No heating or water
Pros:

Location

Cons:

Terrible no heating or hot water. Stag do’s while claiming family hotel. No wifi. Fire alarms going off all hours. Food all over the floors. Dirty but get what you pay for but draw the line at no heating in winter

2026-02-28 via Nuitee
A
Archie family_with_children gb
1
Pros:

I check out the next morning

Cons:

Lift not working no WiFi no tv signal

2026-02-23 via Nuitee
P
Peter kay family_with_children gb
1
WORST ACCOMODATION I HAVE STAYED IN
Pros:

WHEN I LEFT ON THE SUNDAY MORNING

Cons:

HOT WATER TO SHOWER IN THE MORNING,FILTHY BED,NOT ENOUGH TIME TO WRITE ABOUT IT

2025-11-21 via Nuitee
C
Clair family_with_children gb
8
2025-11-18 via Nuitee
M
McDonald family_with_children gb
1
Never use it
Pros:

I'm sorry the worst hotel I have stopped in Blackpool in my life s******* will never go again

Cons:

Nothing

2025-11-17 via Nuitee
J
Jane couple gb
9
Ideal location hotel on the hole was decent friendly owner
Pros:

Was right in the centre

Cons:

No hot water

2025-11-08 via Nuitee
M
Michael solo_traveller gb
1
I wouldn't stay there again
Pros:

Going home

Cons:

Everything dirty noises place kids running about to 4 am

2025-11-08 via Nuitee
C
Callum couple gb
1
Awful
Pros:

Nothing

Cons:

The property was disgusting and filthy

2025-11-01 via Nuitee
L
Lindley family_with_children gb
2
Pros:

Location

Cons:

Some people hanging around that was under influence drugs
And the smelt very bad

2025-10-31 via Nuitee
S
Sarah family_with_children gb
7
Pros:

Location great

Cons:

Needs updating

2025-10-27 via Nuitee
E
Evitt solo_traveller gb
3
Pros:

Friendly people gd location

Cons:

Not worth the money at all was scruffy dirty unclean no hot water curtains were dirty windows were disgusting plus £10 parking charge per night on top of £70 per night for a two night stay would never go bk again

2025-10-25 via Nuitee