Holiday Inn Portland-By the Bay by IHG

Hotels
Holiday Inn Hotels & Resorts
8.4 (1540 reviews)
88 Spring Street , Portland , us

Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Noise from other guests
Service inconsistencies
Additional costs not disclosed

Categories

Cleanliness
8.18
Room was clean, but some reports of issues affecting comfort.
Service
8.65
Staff were friendly and helpful, some service inconsistencies noted.
Location
9.19
Great location with easy access to city attractions.
Room Quality
8.14
Rooms comfortable, but some issues with temperatures and amenities.
Amenities
8.67
Good amenities available, though some maintenance issues reported.
Value for Money
8.13
Pricing aligns with quality, but additional costs (e.g., parking) not mentioned upfront.
Food and Beverage
7.68
Breakfast options were good, but dining service had negative comments.
Overall Experience
8.55
A generally pleasant stay with some notable inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:49

Property Description

Luxurious Accommodations
Experience comfort and style in our spacious rooms with modern amenities and elegant decor, including plush bedding and a sleek en suite bathroom.

Dining Excellence
Indulge in delicious American cuisine at the Port of Call Restaurant, open daily for breakfast, lunch, and dinner, offering a delightful culinary experience for our guests.

Convenient Location
Explore the vibrant downtown Portland area with ease, as our hotel is situated within walking distance of popular attractions like the Portland Museum of Art and Children's Museum of Maine, as well as charming shops and restaurants.

Book your stay at Portland Holiday Inn today for a memorable and relaxing experience in the heart of Maine's bustling city.

Important information:

Please note, for any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit 20 US dollars per room per day.

The property will be going through renovation works until further notice. During this period, guests may experience some noise or light disturbances between the hours of 9:30 and 19:00 hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PWM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 20 per day.

Location

Guest Reviews

8.4
Based on 1540 reviews
Cleanliness: 8.18
Service: 8.65
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 7.68
Overall Experience: 8.55
L
LEA solo_traveller us
9
2026-04-03 via Nuitee
S
Samantha couple us
8
2026-04-02 via Nuitee
R
RaDonna couple us
9
2026-03-28 via Nuitee
S
Sofia couple us
9
Great stay, conventient and clean
Pros:

Great condition

Cons:

Temperature control kind of difficult

2026-03-28 via Nuitee
M
Matthew solo_traveller us
9
Excellent location, fantastic staff, I'd definitely stay again
Pros:

Breakfast was excellent! I especially appreciated the variety of offerings! The ability to include it in my booking and the vouchers made it very convenient!

Cons:

My only critique could be that some of the lobby-facing elevator doors looked rather worn and run down, but I'm not one to get stuck on aesthetics.

2026-03-27 via Nuitee
L
lucy extended_group us
9
Pros:

Breakfast was very good with quite a few different options every day! It included pastries, fresh cut fruit, yogurt, pancakes, waffles, sausages, bacon, potatoes and more! There was also a made to order omelet station which was very good.
They also had a shuttle that would drop us off at local places which was convenient.

Cons:

Breakfast was included in our room rate but just for TWO people even though we had Three in our room!!
Parking garage under the hotel is a little tight to manage, especially with a large vehicle.

2026-03-27 via Nuitee
K
Kenneth family_with_children us
8
All in All nice stay!! 👌
Pros:

Location comfortable beds

Cons:

The new Breakfast buffet don't waste your time go to Beckys and have a real breakfast!!!

2026-03-27 via Nuitee
A
Andrew couple us
9
2026-03-26 via Nuitee
S
Sherry family_with_children us
10
Pros:

The pillows and the soft bed

Cons:

N/A

2026-03-26 via Nuitee
S
Scott solo_traveller us
8
The location and facilities were perfect for my needs.
Pros:

The location was perfect for my needs. Overall I was very satisfied with my stay there.

Cons:

No complaints.

2026-03-26 via Nuitee
M
Michelle couple us
9
Would recommend
Pros:

Clean, great staff and the restaurant has great food

Cons:

How cold the pool was.

2026-03-26 via Nuitee
T
Thomas family_with_children us
10
Pros:

The freindly front staff easy check in. Clean.
Nice room very comfortable beds an great walking distance to the waterfront to shops restraunt s

2026-03-23 via Nuitee
B
Beverly extended_group us
10
Lovely girls weekend
Pros:

Location, Restaurant onsite

Cons:

Meghan made the best drinks

2026-03-23 via Nuitee
S
Stephanie solo_traveller us
6
2026-03-22 via Nuitee
B
Brian family_with_children us
9
2026-03-22 via Nuitee
P
Peter solo_traveller us
8
2026-03-20 via Nuitee
A
Albert couple us
9
2026-03-20 via Nuitee
P
Peter solo_traveller us
8
2026-03-20 via Nuitee
H
Hồng Vân solo_traveller vn
9
2026-03-20 via Nuitee
C
CTrince solo_traveller us
8
2026-03-19 via Nuitee