Holiday Inn Portland-By the Bay by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.4 (1540 reviews)
88 Spring Street , Portland , us

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Noise from other guests
Service inconsistencies
Additional costs not disclosed

Categories

Cleanliness
8.18
Room was clean, but some reports of issues affecting comfort.
Service
8.65
Staff were friendly and helpful, some service inconsistencies noted.
Location
9.19
Great location with easy access to city attractions.
Room Quality
8.14
Rooms comfortable, but some issues with temperatures and amenities.
Amenities
8.67
Good amenities available, though some maintenance issues reported.
Value for Money
8.13
Pricing aligns with quality, but additional costs (e.g., parking) not mentioned upfront.
Food and Beverage
7.68
Breakfast options were good, but dining service had negative comments.
Overall Experience
8.55
A generally pleasant stay with some notable inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:49

Property Description

Luxurious Accommodations
Experience comfort and style in our spacious rooms with modern amenities and elegant decor, including plush bedding and a sleek en suite bathroom.

Dining Excellence
Indulge in delicious American cuisine at the Port of Call Restaurant, open daily for breakfast, lunch, and dinner, offering a delightful culinary experience for our guests.

Convenient Location
Explore the vibrant downtown Portland area with ease, as our hotel is situated within walking distance of popular attractions like the Portland Museum of Art and Children's Museum of Maine, as well as charming shops and restaurants.

Book your stay at Portland Holiday Inn today for a memorable and relaxing experience in the heart of Maine's bustling city.

Important information:

Please note, for any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit 20 US dollars per room per day.

The property will be going through renovation works until further notice. During this period, guests may experience some noise or light disturbances between the hours of 9:30 and 19:00 hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PWM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 20 per day.

Location

Guest Reviews

8.4
Based on 1540 reviews
Cleanliness: 8.18
Service: 8.65
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 7.68
Overall Experience: 8.55
J
Jennifer • couple • us
9
2026-03-04 • via Nuitee
N
N'goran • family_with_children • us
9
Excellent
2026-03-03 • via Nuitee
N
Nugent • family_with_children • us
5
disappointing!
Cons:

Room had no smart Tv so a huge disappointment for our grandchildren

2026-02-28 • via Nuitee
T
Thomas • family_with_children • us
9
Pros:

Clean and quiet

Cons:

Nothing

2026-02-28 • via Nuitee
B
Betts • family_with_children • us
10
Pros:

Clean & comfortable with excellent staff and service

Cons:

N/A

2026-02-27 • via Nuitee
B
Bryan • family_with_children • us
7
2026-02-27 • via Nuitee
S
Schmanska • couple • us
8
The room was a great deal, and our stay was homey and comfortable.
Pros:

We loved the view of the city. I enjoyed the pool in the early morning. The complimentary shuttle is a plus, also.The staff was friendly and accommodatiing.

Cons:

There was no literature in the room. It would have been nice to have a local map of the city and some hotel information regarding hours of operation. (pool, check-out, exercise equipment, shuttle, restaurant, wifi, etc.) Also, we would have appreciated menus for the restaurant and room service.

2026-02-26 • via Nuitee
A
Allen • couple • ca
9
Staff was very friendly and helpful!
2026-02-26 • via Nuitee
S
Sheri • family_with_children • us
8
2026-02-23 • via Nuitee
A
Adam • family_with_children • us
9
2026-02-23 • via Nuitee
H
Heidi • couple • us
7
2026-02-13 • via Nuitee
S
Shirley • family_with_children • us
10
Pros:

The desk people. They were friendly.

Cons:

No microwave in room. Microwave was by ice machine. One on every floor. Parking was $20 a night.

2026-02-10 • via Nuitee
G
Glenn • couple • us
10
Pros:

All good

2026-02-08 • via Nuitee
W
Wong • solo_traveller • us
6
2026-01-31 • via Nuitee
M
Meilinh • family_with_children • us
8
2026-01-31 • via Nuitee
K
Kelley • extended_group • us
9
2026-01-28 • via Nuitee
M
Moraes da Silva • family_with_children • ca
1
2026-01-27 • via Nuitee
E
Elizabeth • couple • us
9
2026-01-27 • via Nuitee
E
Elizabeth • couple • us
9
2026-01-27 • via Nuitee
E
Elizabeth • couple • us
9
2026-01-27 • via Nuitee