Holiday Inn Portland-By the Bay by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.4 (1734 reviews)
88 Spring Street , Portland , US
+1 207-775-2311

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Noise from other guests
Service inconsistencies
Additional costs not disclosed

Categories

Cleanliness
8.18
Room was clean, but some reports of issues affecting comfort.
Service
8.65
Staff were friendly and helpful, some service inconsistencies noted.
Location
9.19
Great location with easy access to city attractions.
Room Quality
8.14
Rooms comfortable, but some issues with temperatures and amenities.
Amenities
8.67
Good amenities available, though some maintenance issues reported.
Value for Money
8.13
Pricing aligns with quality, but additional costs (e.g., parking) not mentioned upfront.
Food and Beverage
7.68
Breakfast options were good, but dining service had negative comments.
Overall Experience
8.55
A generally pleasant stay with some notable inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:49

Property Description

Luxurious Accommodations
Experience comfort and style in our spacious rooms with modern amenities and elegant decor, including plush bedding and a sleek en suite bathroom.

Dining Excellence
Indulge in delicious American cuisine at the Port of Call Restaurant, open daily for breakfast, lunch, and dinner, offering a delightful culinary experience for our guests.

Convenient Location
Explore the vibrant downtown Portland area with ease, as our hotel is situated within walking distance of popular attractions like the Portland Museum of Art and Children's Museum of Maine, as well as charming shops and restaurants.

Book your stay at Portland Holiday Inn today for a memorable and relaxing experience in the heart of Maine's bustling city.

Important information:

Please note, for any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit 20 US dollars per room per day.

The property will be going through renovation works until further notice. During this period, guests may experience some noise or light disturbances between the hours of 9:30 and 19:00 hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PWM

Location

Guest Reviews

8.4
Based on 1734 reviews
Cleanliness: 8.18
Service: 8.65
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 7.68
Overall Experience: 8.55
T
TheThirstyTexan • solo_traveller • us
8
Met our needs
Pros:

The breakfast and location

Cons:

The shuttle. We were told we could not book. Then told we could. The phone night prior to depature and told we could not book. Then in the morning, with the uber one minute away, was told we could have booked. Very frustrating.

2026-10-14 • via Nuitee
S
Sheri • couple • us
10
Exceeded Expectations
Pros:

This hotel exceeded my expectations. Overly spacious, very comfortable room with a view of the bay. Very short, easy walk to the Old Port area. Recommend.

Cons:

N/A

2026-10-12 • via Nuitee
L
Linda • couple • us
10
2026-10-12 • via Nuitee
D
David • couple • us
9
2026-10-10 • via Nuitee
H
Herbert • couple • us
9
Beautiful view. We didn’t spend much time there except to relax and sleep.
Pros:

Location

Cons:

Confused about the room cleaning schedule.

2026-10-08 • via Nuitee
B
Beverly • couple • us
10
Lovely place
Pros:

We love the meal and staff at the restaurant. Checking in was smooth.

Cons:

Parking not good full. Extra lot gate didn't work for me. Still was charge. Park at Spring St garage.

2026-10-08 • via Nuitee
L
Lora • couple • us
10
Great place to stay!
Pros:

Room was clean and spacious, very helpful and friendly staff, excellent breakfast!

2026-10-08 • via Nuitee
E
Erwin • solo_traveller • ch
7
2026-10-07 • via Nuitee
M
Mark • couple • gb
7
Great stay for 3 nights
Pros:

The location was great, and it had everything we needed!

Cons:

Room was a little smaller than what we would have hoped for.

2026-09-19 • via Nuitee
C
claire • solo_traveller • gb
8
Two night stay in Portland Maine
Pros:

Great breakfast

Cons:

Lack of changing facilities by the pool. You had to walk through the gym to the toilets or return to your room with a towel wrapped around you!

2026-09-19 • via Nuitee
O
Oliver • couple • gb
9
2026-09-18 • via Nuitee
N
Nichole • extended_group • us
7
2026-09-15 • via Nuitee
S
Sandra • solo_traveller • us
8
Pros:

Friendly staff

Cons:

Rooms were older

2026-09-14 • via Nuitee
J
Jean • couple • us
10
Comfortable and convenient
Pros:

Clean and a good location

Cons:

Nothing

2026-09-14 • via Nuitee
J
Jay • solo_traveller • us
8
2026-09-12 • via Nuitee
L
Laura Sousa • solo_traveller • us
2
Not my favorite stay in Portland, ME
Pros:

We did not have hot water for over 24 hours. Made it really difficult to get ready for a professional conference that was also being held at the same location. No efforts were made to keep guests informed or compensate them for their troubles.

Cons:

We did not have hot water for over 24 hours. Made it really difficult to get ready for a professional conference that was also being held at the same location. No efforts were made to keep guests informed or compensate them for their troubles.

2026-09-08 • via Nuitee
P
paulette • solo_traveller • us
9
Served all our needs quite well
Pros:

Good location and walking distance to all we wanted to see and do, many lovely restaurants near by, 24/7 coffee and tea downstairs, available parking, easy in/out, washing facilities on location, nice view from our room

2026-09-07 • via Nuitee
N
Nicholas • family_with_children • us
8
Excellent location with comfortable rooms
Pros:

Excellent location, room was very large and comfortable, nicer than many higher end properties

2026-09-05 • via Nuitee
F
Fonseca • solo_traveller • us
8
Pros:

.

Cons:

.

2026-09-04 • via Nuitee
T
Tracey • solo_traveller • us
3
A hot mess!
Pros:

Nothing. I only stayed there since my seminar was there.

Cons:

The first day there was no hot water and there was no communication from staff. I could not take a shower that night after driving 4 hours. The front desk said it should be on in the morning. There was no hot water. I was offered to shower in the gym. I told them that was unacceptable. Some rooms had hot water so I was offered to take a shower in that room and then return the key for the room. All the back and forth caused me to be late for the first seminar. When my co-worker checked in that morning, they never said anything about not having hot water and checked her in to a room that did not have hot water. All they offered was points and no discount off the price.

2026-09-02 • via Nuitee