Holiday Inn Portland-By the Bay by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.4 (1678 reviews)
88 Spring Street , Portland , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Noise from other guests
Service inconsistencies
Additional costs not disclosed

Categories

Cleanliness
8.18
Room was clean, but some reports of issues affecting comfort.
Service
8.65
Staff were friendly and helpful, some service inconsistencies noted.
Location
9.19
Great location with easy access to city attractions.
Room Quality
8.14
Rooms comfortable, but some issues with temperatures and amenities.
Amenities
8.67
Good amenities available, though some maintenance issues reported.
Value for Money
8.13
Pricing aligns with quality, but additional costs (e.g., parking) not mentioned upfront.
Food and Beverage
7.68
Breakfast options were good, but dining service had negative comments.
Overall Experience
8.55
A generally pleasant stay with some notable inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:49

Property Description

Luxurious Accommodations
Experience comfort and style in our spacious rooms with modern amenities and elegant decor, including plush bedding and a sleek en suite bathroom.

Dining Excellence
Indulge in delicious American cuisine at the Port of Call Restaurant, open daily for breakfast, lunch, and dinner, offering a delightful culinary experience for our guests.

Convenient Location
Explore the vibrant downtown Portland area with ease, as our hotel is situated within walking distance of popular attractions like the Portland Museum of Art and Children's Museum of Maine, as well as charming shops and restaurants.

Book your stay at Portland Holiday Inn today for a memorable and relaxing experience in the heart of Maine's bustling city.

Important information:

Please note, for any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit 20 US dollars per room per day.

The property will be going through renovation works until further notice. During this period, guests may experience some noise or light disturbances between the hours of 9:30 and 19:00 hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PWM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 20 per day.

Location

Guest Reviews

8.4
Based on 1678 reviews
Cleanliness: 8.18
Service: 8.65
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 7.68
Overall Experience: 8.55
P
Prateek • couple • in
10
2026-07-04 • via Nuitee
G
Galkauskiene • couple • us
8
Great location and spacious room
Pros:

The location is so convenient, everything is within easy reach. The hotel also offers parking at a reasonable price.

Cons:

Nothing, everything was perfect.

2026-07-04 • via Nuitee
C
Colin • couple • us
8
The breakfast buffet was amazing.
Pros:

Location

Cons:

Had a beautiful view of the roof.

2026-07-02 • via Nuitee
K
Karl • extended_group • gb
8
Only stayed one night but it’s location and use of bikes was ideal for us
Pros:

Used the Hotel electric bikes to explorer Portland

Cons:

It’s was perfect for our needs, nothing to dislike

2026-07-02 • via Nuitee
D
Dan • family_with_children • us
10
Pros:

Great location for staying anywhere in town.

2026-07-01 • via Nuitee
J
Jill • family_with_children • us
7
Pros:

The location and the physical facilities were good. A comfortable walk to Old Port, across the street from the Art Museum, and easy access to some good eateries. There is also free, on-demand shuttle service to almost anywhere in Portland, yours for the asking, which is a very nice service!

Cons:

1. Definitely overpriced for the level of accommodation.
2. Given the inflated price of the room, there should not be a nightly charge for parking - there are more parking spaces than they know what to do with in two onsite garages, and it's greedy to tack on an extra charge when parking is so freely available. This is not New York City!
3. The coffee. We have to talk about this. In 2026, there is no excuse for serving coffee this bad - both in the in-room Kuerigs and in the lobby during breakfast service. I'd pay more for the room if I didn't have to leave the property to go in search of drinkable coffee every morning.

2026-07-01 • via Nuitee
D
David • solo_traveller • us
9
Close, clean, and comfortable.
Pros:

Great location! Clean and comfortable.

Cons:

No complaints

2026-06-30 • via Nuitee
K
KEVIN • solo_traveller • us
7
2026-06-29 • via Nuitee
S
Sharon • couple • gb
10
Probably the best hotel we have stayed in during our road trip.
Pros:

Everything - especially the breakfast. The rooms are large, comfortable and clean. If your budget stretches to a bay view room, you will not be disappointed. The views are stunning. We especially enjoyed our breakfast each morning. There was plenty of choice for both hot and cold items and the chef will cook your eggs to order.

Cons:

If I have to pick something … it would be that the hotel’s only laundry machine was out of order. As our stay here was part of a 6 week road trip, this feature mattered to us but I guess it wouldn’t be top of most people’s list of hotel facilities.

2026-06-26 • via Nuitee
A
Allyson • couple • us
9
Pros:

Very friendly staff and amazing service. Super accommodating.

2026-06-26 • via Nuitee
B
Blake • family_with_children • au
9
Awesome!
Pros:

First time visiting Portland and only stayed for one night. Staff let us check in early which was fab. Spacious comfort beds and rooms and great indoor pool area. Great inside restaurant also. Would stay again!

Cons:

Nothing

2026-06-24 • via Nuitee
J
Jenni • solo_traveller • us
10
Pros:

The staff was very pleasant and helpful. The check in process was easy. This is an upscale property and better than I expected. Would stay here again.

2026-06-24 • via Nuitee
P
Pat • solo_traveller • us
7
2026-06-23 • via Nuitee
L
Lisa • couple • us
3
Overpriced, not centrally located and unequipped staff.
Pros:

Not much. Very expensive and not close to the port area.

Cons:

This hotel gave us a terrible room, next to the conference rooms and a squealing service elevator. When we asked to be changed h to he said the system would not let them do it.

2026-06-22 • via Nuitee
D
Debbie • solo_traveller • us
9
2026-06-21 • via Nuitee
C
cbenw • Couples • United States
10
Great hotel with harbor views!
Pros:

We had a great stay! We paid a little extra for a room with a water view and it was worth it. We enjoyed watching the boats going up and down the harbor during the day and at night. The hotel was within walking distance of Old Port. We took advantage of the airport shuttle coming and going with was great! The lobby was inviting and had cold water dispensers for when we returned from walking around town. Our room was spacious and the beds comfortable.

2026-06-20 • via Tripadvisor
P
Presto67 • Family • Whitestone, Queens, New York
8
Great place to Stay in Portland
Pros:

The Holiday Inn is central to the downtown Portland area. Rooms are a nice size. Staff is friendly. Great view of the city. A short walk to the harbor and all the best restaurants.

2026-06-17 • via Tripadvisor
P
Peter • couple • us
10
2026-06-15 • via Nuitee
J
Joyce • solo_traveller • us
8
Friendly, clean & walking distance to a lot of things.
Pros:

Very nice.

Cons:

The parking was terrible. You could not get in or out of vehicle once you pulled into the space. Needs to be renovated in order to fit large cars and trucks into the spaces. The hotel is aware of this.

2026-06-12 • via Nuitee
A
Andrea • family_with_children • us
4
2026-06-10 • via Nuitee