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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Valet parking
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Darts
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Parking garage
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Minimarket on site
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Special diet menus - on request
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Allergy-free room
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Kid meals
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Snack bar
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ATM/cash machine on site
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Heated pool
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Vending machine - drinks
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Indoor pool
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Vending machine - snacks
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Kid-friendly buffet
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Shuttle service (free)
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Airport shuttle (free)
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Shallow end
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Steam room
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Walking tours
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Breakfast takeaway containers
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Key card access
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Bike tours
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Mobile app for room service
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Broadcast Live sport events
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Happy hour
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Stand-up comedy
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience comfort and style in our spacious rooms with modern amenities and elegant decor, including plush bedding and a sleek en suite bathroom.
Dining Excellence
Indulge in delicious American cuisine at the Port of Call Restaurant, open daily for breakfast, lunch, and dinner, offering a delightful culinary experience for our guests.
Convenient Location
Explore the vibrant downtown Portland area with ease, as our hotel is situated within walking distance of popular attractions like the Portland Museum of Art and Children's Museum of Maine, as well as charming shops and restaurants.
Book your stay at Portland Holiday Inn today for a memorable and relaxing experience in the heart of Maine's bustling city.
Please note, for any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit 20 US dollars per room per day.
The property will be going through renovation works until further notice. During this period, guests may experience some noise or light disturbances between the hours of 9:30 and 19:00 hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Great location, wonderful view from our room and very nice and quiet. Easy check in, they let us check in early, and the lady that checked us in was super helpful and friendly. Food from the restaurant was ok. Didn’t have breakfast but coffee was good. We were happy with our stay and will return in the future.
The daily $25 parking fee but we were in downtown Portland
We loved the nice big lobby, rooms and view. The location was pretty good within walking distance to the port.
Quite a few homeless people in the neighborhood. I honestly know they are harmless but nevertheless I did have a nightmare.
Location was convenient, parking as well.
Parking wasn’t included, extra 20$/day.
Noisy machine on the window that would turn on during the night and start buzzing, even if the thermostat / AC was off.
NO HOUSEKEEPING!!! Stayed here 3 nights visiting Portland. One night housekeeping never showed up. The next night they showed up, dropped off towels and coffee; that’s it, no clean up! complained to front desk. They were surly and offered no help, except to complain to housekeeping directly. Ask for the general manager to call me. Left info. No return call. I’m also the highest level with IHG. Can’t imagine how others fared. STAY AWAY!!
We booked hotel through Priceline and got a handicap room with view of the roof. No room service throughout whole trip (no change of towels, empty trash etc).
Beds were uncomfortable and there was major construction going on throughout the day that literally vibrated the whole parking garage and you could hear in your room.
The free breakfast we got was probably the best I’ve seen, very clean and plenty to choose from.
Upon checking out, we left a day early and because we booked through Priceline we did not get a refund for that day, which sucks but I get it. However we did not move our car out of parking garage yet and had to go back inside to get a temporary card to get out. They wanted to charge us for that. Even though we just paid for an additional night we are not even there for. Finally the manager gave us a temporary pass to get out.
Unacceptable experience. The room was not ready on arrival, and the replacement room I was given was also not clean. The beds were dirty, the towels were dirty, and the hygiene standards were completely unacceptable.
The staff were unhelpful, dismissive, and displayed a highly unprofessional attitude. They showed no urgency or willingness to resolve the issues.
Poor cleanliness, poor service, and a complete lack of professionalism. Avoid this hotel at all costs.
Good hotel, friendly staff
Location a bit far from center
We stayed here on business. Good location-in walking distance to shops and restaurants. They have a shuttle which was not available when we asked to use it. The food we ate at the conference was very good. The beds are super comfy. The parking garage is very tight and an extra $20 per day.
Housekeeping only comes if you ask.
Friendly and helpful staff, good breakfast, hotel shuttle
Top-notch in every way. Clean rooms, comfortable furnishings, a beautiful view of the Bay, breakfast offerings comparable to a fine restaurant's brunch, pleasant and helpful staff, and a convenient location make for an easy walk to the Cross Insurance Arena and restaurants, museums, and historical sites, plus an easy check-in and check-out. Also, the Hotel's free shuttle service will save you car rental/Uber fees with free rides to the Portland Airport and other sites in the city. The shuttle drivers are terrific in helping you get around this beautiful town. I highly recommend this hotel with no hesitation.
Habitación amplia.
Silencioso
El mar muy lejos. Vista al mar muy al fondo con primer plano de terraza y compresores de aire acondicionado
room was excellent; short walk to waterfront; many restaurants nearby; art museum just a block away
City view not great on 5th floor- big parking lots across street
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