Holiday Inn Portland-By the Bay by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.4 (1540 reviews)
88 Spring Street , Portland , us

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Noise from other guests
Service inconsistencies
Additional costs not disclosed

Categories

Cleanliness
8.18
Room was clean, but some reports of issues affecting comfort.
Service
8.65
Staff were friendly and helpful, some service inconsistencies noted.
Location
9.19
Great location with easy access to city attractions.
Room Quality
8.14
Rooms comfortable, but some issues with temperatures and amenities.
Amenities
8.67
Good amenities available, though some maintenance issues reported.
Value for Money
8.13
Pricing aligns with quality, but additional costs (e.g., parking) not mentioned upfront.
Food and Beverage
7.68
Breakfast options were good, but dining service had negative comments.
Overall Experience
8.55
A generally pleasant stay with some notable inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:49

Property Description

Luxurious Accommodations
Experience comfort and style in our spacious rooms with modern amenities and elegant decor, including plush bedding and a sleek en suite bathroom.

Dining Excellence
Indulge in delicious American cuisine at the Port of Call Restaurant, open daily for breakfast, lunch, and dinner, offering a delightful culinary experience for our guests.

Convenient Location
Explore the vibrant downtown Portland area with ease, as our hotel is situated within walking distance of popular attractions like the Portland Museum of Art and Children's Museum of Maine, as well as charming shops and restaurants.

Book your stay at Portland Holiday Inn today for a memorable and relaxing experience in the heart of Maine's bustling city.

Important information:

Please note, for any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit 20 US dollars per room per day.

The property will be going through renovation works until further notice. During this period, guests may experience some noise or light disturbances between the hours of 9:30 and 19:00 hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PWM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 20 per day.

Location

Guest Reviews

8.4
Based on 1540 reviews
Cleanliness: 8.18
Service: 8.65
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 7.68
Overall Experience: 8.55
H
Heidi • couple • us
7
2026-02-13 • via Nuitee
S
Shirley • family_with_children • us
10
Pros:

The desk people. They were friendly.

Cons:

No microwave in room. Microwave was by ice machine. One on every floor. Parking was $20 a night.

2026-02-10 • via Nuitee
G
Glenn • couple • us
10
Pros:

All good

2026-02-08 • via Nuitee
M
Meilinh • family_with_children • us
8
2026-01-31 • via Nuitee
W
Wong • solo_traveller • us
6
2026-01-31 • via Nuitee
K
Kelley • extended_group • us
9
2026-01-28 • via Nuitee
M
Moraes da Silva • family_with_children • ca
1
2026-01-27 • via Nuitee
E
Elizabeth • couple • us
9
2026-01-27 • via Nuitee
E
Elizabeth • couple • us
9
2026-01-27 • via Nuitee
E
Elizabeth • couple • us
9
2026-01-27 • via Nuitee
S
Smith • family_with_children • us
7
Pros:

I boomed last minute for my HONEYMOON... i was Upgraded to a suite. That was AMAZING and unexpected. love, LOVE the service we received

Cons:

The breakfast was meh.... i overheard the cook on duty talking about his culinary expierence...The eggs were overcooked, scrambled, and the cheese omelets...I i saw a long dark hair ... im blonde and I husband shaves his head....so it wasn't us... I personally think kitchen staff should wear their hair tied back if its longer than the bottom of their earlobe... or in a hair net or bandana ... gentleman staffing the breakfast was INCREDIBLY personable , engaging and just delightful...culinary skills and hygiene could use a wee bit of help....

2026-01-24 • via Nuitee
L
Lorelei • couple • us
10
Pros:

We did not have breakfast, but we enjoyed the bar and had a Charcuterie board in the afternoon. It was a good start to our stay.

Cons:

No negative comments.

2026-01-20 • via Nuitee
C
Courtney • extended_group • us
10
2026-01-20 • via Nuitee
E
Esrat • family_with_children • us
9
2026-01-20 • via Nuitee
T
Tiffany • couple • us
10
2026-01-20 • via Nuitee
M
Maria Cristina • solo_traveller • us
9
Great hotel, be aware of parking: $20 per night
Pros:

Room was beautiful, comfortable and clean. The views were good. The location was good and they offer transportation within the city because parking in Portland is difficult and expensive.

Cons:

The parking at HI was $20 per night and there is no alternative around the hotel, so if you bring your car be aware that you have to pay it yes or yes. The breakfast was very slow.

2026-01-20 • via Nuitee
M
Michael • couple • us
9
2026-01-20 • via Nuitee
T
Tim • couple • us
9
Snowy Winter Overnight At A Great Location In A Great City
Pros:

The room was spotless and the beds were comfortable. The view out the window looked out on the snow that was coming down and gave the whole experience a nice New England winter vibe.

Cons:

Only one thing and it was addressed immediately. I was in the lobby early on Sunday morning and went to get on the middle elevator to go back to my room and saw that the hand sanitizer unit appeared to have what looked like a bloody handprint on it. I went to the desk right away to report and it was dealt with.

2026-01-20 • via Nuitee
D
Daniel • extended_group • us
8
We would definitely come back, this hotel was exactly what we needed for a one night stay.
Pros:

Loved the check-in process. The front desk staff was incredibly friendly and provided great recommendations. The room was exactly as advertised and very comfortable.

Cons:

It was unfair to charge us $20/night for parking when we are already guests of the hotel. Parking for guests should absolutely be complimentary.

2026-01-19 • via Nuitee
N
Nasim • family_with_children • us
8
Pros:

The variety of Breakfast was not good

Cons:

Water shortage for 5hours

2026-01-19 • via Nuitee