DoubleTree by Hilton Hotel Annapolis

Hotels
•
Doubletree by Hilton
8 (694 reviews)
210 Holiday Court , Annapolis , us
+1 410-224-3150

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Good breakfast
Great pool
Cons:
Cleanliness issues
Room decor outdated
No shower gel
Noise from adjoining rooms

Categories

Cleanliness
7.14
Some reports of dirty common areas and old rooms detracted from cleanliness.
Service
8.61
Staff were friendly, accommodating, and attentive, leading to positive experiences.
Location
7.65
Location is convenient but further from downtown than expected for some guests.
Room Quality
7.1
Rooms were reported as old and lacking updates, impacting quality.
Amenities
8.13
Presence of a big pool and shuttle service were positively noted.
Value for Money
8.09
Competitive pricing for the area, generally seen as good value.
Food and Beverage
9.14
Excellent breakfast options and positive mentions of food quality.
Overall Experience
8.11
Overall stay was seen as positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:05

Property Description

Convenient Location with Free Shuttle Service
Located just 4.8 km from Annapolis’s historic city centre, DoubleTree by Hilton Hotel Annapolis offers a free shuttle service to attractions within an 8 km radius.

On-Site Restaurant and Lounge
Enjoy delicious regional fares at Ports of Call Restaurant and Lounge.

Relaxing Amenities and Services
Unwind with a swim in the seasonal outdoor pool or stay active at the fully equipped fitness centre. With free WiFi, cable TV, and a 24-hour reception, your comfort is our priority.

Book now for a memorable stay at DoubleTree by Hilton Hotel Annapolis and experience the best of Annapolis!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Location

Guest Reviews

8
Based on 694 reviews
Cleanliness: 7.14
Service: 8.61
Location: 7.65
Room Quality: 7.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 9.14
Overall Experience: 8.11
L
Lukasz • family_with_children • pl
8
2026-09-08 • via Nuitee
J
Joseph • family_with_children • us
10
Naval Academy visit
Pros:

Free parking and on demand shuttle service to the downtown area. The bar/restaurant area was convenient and the staff was extremely friendly.

Cons:

No issues to reporr

2026-09-07 • via Nuitee
R
Rosemarie • couple • us
7
Pros:

I love the shuttle service and the staff. And I do enjoy and appreciate the fact that you have dogs, but the carpets could be cleaner and the elevators could be larger. A breakfast buffet would be nice instead of the options that are available. A little more user-friendly, but overall a super value!

2026-09-04 • via Nuitee
A
Almotaz • couple • us
4
not happy
Pros:

the location

Cons:

Formal Complaint and Refund Request – Booking No. 5300916995
To Whom It May Concern at Booking.com,
I am writing to formally request a refund and appropriate compensation regarding my stay at DoubleTree by Hilton Hotel Annapolis under Booking No. 5300916995, from August 26 to August 28, 2026.
Upon arrival, I discovered serious cleanliness and hygiene issues in my room, including approximately five spots on the carpet that appeared to be dog feces or residue, stained bed sheets, and six of eight pillows with a strong and unpleasant odor. These conditions significantly affected my sleep and comfort, and I also experienced itching during the night.
The following morning, I reported these issues directly to the Director of Front Office, Ms. Alexis Roses, and personally showed her the conditions in the room.
Since checking out, I have contacted Ms. Roses approximately three times regarding my refund. She informed me that Booking.com caused the delay. However, I have still not received my refund or any resolution regarding compensation.
I respectfully request that Booking.com take prompt action to:
Process a full refund for my stay.
Consider reasonable compensation for the unacceptable conditions and inconvenience.
Provide written confirmation of the status and expected timeframe for resolution.
I look forward to your prompt response and resolution of this matter.
Sincerely,
Almotaz Kurdi
Booking No. 5300916995
Stay: August 26–28, 2026

2026-09-03 • via Nuitee
P
Peter • family_with_children • us
7
Decent hotel.
Pros:

Location and bed

Cons:

breakfast and breakfast staff made us feel almost like we were a nuisance

2026-09-03 • via Nuitee
A
Alonzo • couple • us
8
2026-08-31 • via Nuitee
K
Kathleen • couple • us
9
nice stay
Cons:

The air conditioner was loud

2026-08-31 • via Nuitee
D
Dale • couple • us
10
Property was clean great location and staff.
Pros:

Clean great location staff was
Awesome.

Cons:

Excellent property!!

2026-08-31 • via Nuitee
K
Kathryn • family_with_children • us
9
2026-08-30 • via Nuitee
M
Michael • solo_traveller • us
8
2026-08-29 • via Nuitee
S
Shartinese • couple • us
9
Wonderful
Pros:

Located in a great area for the time we were in Annapolis and able to travel to local places with ease.

Cons:

That I was not able to stay longer to get in the pool and do more exploring in the area, maybe next time.

2026-08-29 • via Nuitee
R
Robert • solo_traveller • us
8
Mixed. Decent hotel chain but you have to be able to sleep.
Pros:

Surrounded by a good range of restaurants. Breakfast was very good. Staff was fine.

Cons:

Beds—mattress was well past its prime and I slept poorly as a result. Really uncomfortable and unacceptable.

2026-08-28 • via Nuitee
D
Debbie • extended_group • us
7
2026-08-27 • via Nuitee
K
Keri • extended_group • us
10
Pros:

Staff was extremely friendly and pleasant. Everything was clean, breakfast was good

Cons:

Everything was good

2026-08-22 • via Nuitee
A
anne • solo_traveller • us
10
Pros:

The food at the restaurant was excellent!!!

2026-08-20 • via Nuitee
K
keith • couple • us
10
2026-08-16 • via Nuitee
B
BONNIE • couple • us
10
2026-08-14 • via Nuitee
Z
zp006 • solo_traveller • cn
7
加强版的汽车旅馆，性价比不高。没有使用餐厅不做评价
Pros:

没吃早餐，床品有点返潮

2026-08-10 • via Nuitee
T
Tina • couple • us
6
Decent value for the price and area
Pros:

The pool

Cons:

Was a bit tired looking

2026-08-09 • via Nuitee
C
Charlyn • couple • us
8
2026-08-06 • via Nuitee