Holiday Inn Express Towson- Baltimore North by IHG

Hotels
Holiday Inn Express
8.5 (1540 reviews)
1100 Cromwell Bridge Road , Towson , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great breakfast options
Friendly and helpful staff
Cons:
Housekeeping service concerns
Noise issues from facilities

Categories

Cleanliness
7.96
Some concerns regarding noise and maintenance of facilities.
Service
8.93
Outstanding customer service noted by multiple reviewers.
Location
8.97
Ideal location with easy access to restaurants and local attractions.
Room Quality
7.92
Room quality varied with some signs of wear and uncomfortable furniture.
Amenities
8.45
Good amenities with useful features like 24/7 coffee and breakfast options.
Value for Money
8.41
Good value overall but lacking in housekeeping services.
Food and Beverage
8.96
Breakfast praised for variety and freshness.
Overall Experience
8.43
Overall a satisfactory and pleasant stay with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:59

Property Description

Modern Rooms with Amenities
The Holiday Inn Express Towson- Baltimore North offers modern rooms with a flat-screen TV, free WiFi, microwave, and refrigerator for your convenience and entertainment.

Delicious Buffet Breakfast
Start your day right with a delicious buffet-style breakfast served every morning at the hotel, ensuring you have the energy you need for a day of exploring or work.

Relaxation and Fitness Options
Unwind by taking a dip in the outdoor pool or stay active at the 24-hour fitness center during your stay at the Holiday Inn Express Towson- Baltimore North.

Experience comfort and convenience at Holiday Inn Express Towson- Baltimore North. Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 2, 2025 until Fri, May 22, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BWI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1540 reviews
Cleanliness: 7.96
Service: 8.93
Location: 8.97
Room Quality: 7.92
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 8.43
K
Kecia family_with_children us
10
2026-03-28 via Nuitee
B
Beacham family_with_children us
7
2026-03-28 via Nuitee
N
Neil couple us
8
2026-03-26 via Nuitee
M
michelle couple us
10
Overall, great experience great food claim property
Pros:

Property was very well. Kept close to the mall close to my family overall good experience.

Cons:

The closest to everything

2026-03-26 via Nuitee
G
Gill couple us
8
2026-03-24 via Nuitee
T
Tawanda family_with_children us
10
Pleasantly pleased
Pros:

The room. Area for parking. Didn't feel uneasy. The staff was awesome. Bestie, Shawn and Joe were amazing. Very customer friendly and answered all questions. Made me feel comfortable especially since that was my first time staying there.

Cons:

I was looking for a pancake but the egg omelet was good.

2026-03-23 via Nuitee
C
Charlene family_with_children us
10
Pros:

This has always been my go to hotel when I come to Baltimore. It's always clean and for the most part pretty quiet. The staff is generally nice, however the young lady that was then when I was trying to check out had a bit of a nasty attitude. I understand that she was with a client at the time, but it's not about what you say, it's about how you say it. Other than that everything was perfect

Cons:

Other than the young lady's attitude at checkout everything else was perfect

2026-03-19 via Nuitee
W
Walker couple us
5
I still didn’t receive my deposit back
2026-03-17 via Nuitee
S
Stian couple us
7
It did the job for the night.
Pros:

The area seemed safe so we didn't have to worry about our car. Room seemed remodel ed but they cut corners while doing so. My husband is a contractor and noticed those things.

Cons:

Never tiles.in bathroom. Stubbed my foot while.getting out of shower. Front desk woman wasn't so friendly. She kept speaking Spanish on her phone during check in etc. Shouldn't be on calls while checking guests in.

2026-03-16 via Nuitee
H
Henry solo_traveller us
10
Overall I like staying here
Pros:

Location was great, the staff was extremely friendly and the facility was great

Cons:

The bed was to soft

2026-03-16 via Nuitee
M
Madison couple us
7
2026-03-15 via Nuitee
B
Briana couple us
1
The floors was wet like it had a leak and the tv wasn’t working and the pipes smelled busted had a weird smell
Pros:

Nothing

Cons:

The floors was wet like it had a leak and the tv wasn’t working and the pipes smelled busted had a weird smell

2026-03-09 via Nuitee
C
Chester couple us
10
2026-03-09 via Nuitee
D
Debbie couple us
8
2026-03-08 via Nuitee
K
Karendi solo_traveller us
8
Great Value, great rooms and very clean. Would stay here again
Pros:

Great location and great breakfast.

Cons:

Some of the employees especially in the morning not too welcoming

2026-03-04 via Nuitee
M
Markia couple us
2
It was okay all they way until I got bit by the bedbugs
Pros:

The location was close to my job

Cons:

We had bedbugs in our room and I got bit twice they really didn’t do much for us they wanted us to take our things home not knowing if it was bedbugs in our belongings and all they said was they gonna do an investigation…ask me do I want some points cause I’m a rewards member….and call me in a week I told them I wanted a refund and was told they don’t do refunds they showed really no compassion for us at all

2026-03-04 via Nuitee
D
Dawn family_with_children us
8
2026-03-03 via Nuitee
T
Tiffany family_with_children us
3
2026-03-03 via Nuitee
J
Jessie family_with_children us
10
Good deal and great place to stay
Pros:

Clean, great staff.

Cons:

N/A

2026-03-02 via Nuitee
J
Jessie family_with_children us
10
Not any Negative points really
Pros:

Great staff, clean facility, great price. Complimentary wifi and full breakfast. I love Ciara the employee at the check in desk. Friendly and very accommodating. I also love being a member of the IHG family where I spin the wheel and earn points toward my stays. Towson Holiday Inn Express the best and never disappoints.

Cons:

The elevator was a little delayed. But not a bad complaint. It was the traffic of people that weekend.

2026-03-01 via Nuitee