Ramada by Wyndham Cumberland Downtown

Hotels
Ramada
7 (702 reviews)
100 South Greorge Street , Cumberland , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Noise from trains
Dirty rooms

Categories

Cleanliness
5.64
Rooms were not clean; issues with bathroom cleanliness and dust.
Service
8.11
Staff was friendly and helpful, but communication issues noted during check-in.
Location
7.65
Convenient location, but proximity to train tracks can be noisy.
Room Quality
7.1
Rooms were clean but faced challenges with noise from trains.
Amenities
6.63
Limited breakfast options and lack of physical desk clerk.
Value for Money
7.59
Felt overpriced considering issues with cleanliness and amenities.
Food and Beverage
5.64
Breakfast was skimpy and not served in a comfortable area.
Overall Experience
7.61
A mixed experience with some positives, but significant negatives affected the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 09:51

Property Description

Mountain-side Retreat with Modern Amenities

Scenic Views and Relaxation: Nestled at the base of the Appalachian Mountains, Ramada Cumberland Downtown offers a serene escape with a seasonal outdoor pool and complimentary Wi-Fi in every room.

Delightful Dining and Entertainment: Enjoy a free hot breakfast to kickstart your day and savor delicious meals at the on-site restaurant. Unwind with a game of billiards or catch up on work at the business center.

Convenient Location and Nearby Attractions: With Western Maryland Scenic Railroad just a short stroll away and Rocky Gap Casino a quick drive from the hotel, adventure and entertainment are within easy reach.

Book now to experience the perfect blend of nature and comfort at Ramada Cumberland Downtown.

Important information:

No pets allowed in the queen room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CBE

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7
Based on 702 reviews
Cleanliness: 5.64
Service: 8.11
Location: 7.65
Room Quality: 7.1
Amenities: 6.63
Value for Money: 7.59
Food and Beverage: 5.64
Overall Experience: 7.61
W
Webb couple us
1
Horrid.
Pros:

Nothing, absolutely nothing.

Cons:

It was dirty, unkept, things were broken and the elevator acted like it would drop us at any second. The vending machine was broken as was the second elevator. The bed was like lying on ply board covered in a sheet. Breakfast was dismal to say the least. It was generally gross and NOT worth the $95 a spent. The location is sad as well, as there’s not much to see or do aside from look at the historical buildings.

2026-09-01 via Nuitee
T
Theresa couple us
1
Terrible will never stay here again
Pros:

Nothing

Cons:

The place smelled bad the staff weren’t even present for me to check in I waited 15 minutes for someone to come down stairs from there personal room to check in! Went to go to my car from second floor and all the emergencies exits were locked and I couldn’t get out the stairwells at all and had to use the elevator! As a survivor of a house fire I couldn’t sleep the rest of the night fear d of a fire! The pools not maintained and closed the breakfast was a joke after I just came from the Walden in pigeon Forge! All 3 of my stays were by Wyndham and all 3 were very different level of hotels

2026-08-26 via Nuitee
G
Gary couple us
7
2026-08-23 via Nuitee
T
Theodore solo_traveller fr
6
Serviceable
Pros:

The location is prime !

Cons:

The breakfast leaves A LOT to be desired. It could definitely be better, like adding some salty options, for example. The coffee was extremely watered down. The hotel itself if ok but the breakfast "buffet" was extremely lacking.

2026-08-17 via Nuitee
K
karen couple us
10
2026-08-15 via Nuitee
T
Tom solo_traveller us
1
Will not stay there again.
Pros:

I did not like my stay here, I should have stayed at another place.

Cons:

I was dirty, could not bring my bike in the room. Price for laundry soap and drink was outrageous. The breakfast was terrible.

2026-08-11 via Nuitee
T
Timothy couple us
3
2026-08-08 via Nuitee
M
Merricaryl solo_traveller us
9
Everything was very good, said I had to talk to a computer rather than a face at the front desk during the day, someone
Pros:

Great location

2026-08-03 via Nuitee
S
Stefan solo_traveller de
5
Pros:

Centrally located

Cons:

Short Range of breakfast
Dirty beddings

2026-08-03 via Nuitee
J
Julie couple us
5
Location great—everything else mediocre.
Pros:

The location was amazing!

Cons:

We were long distance bikers and were told we’d pay a $250 fine if we took our bikes upstairs. We were told they’d be in a locked room. It was not.

2026-08-02 via Nuitee
L
lawrences672 Couples Statesboro, Georgia
8
It was fine!!!
Pros:

It was fine! I don’t get all the bad reviews. It was clean, comfortable, the staff were not rude, the breakfast was quite good. Only downside was the 2nd floor ice machine was broken but you can get ice on another floor.

2026-08-01 via Tripadvisor
R
Richard solo_traveller us
10
Pros:

The facility was very clean and the rooms were as well

2026-07-23 via Nuitee
P
penny couple us
5
2026-07-21 via Nuitee
R
Richard couple us
3
No live person to check us in and could not understand the person on video. Bathroom was nasty, stuff stick to floor of
Pros:

Only location

Cons:

Dirty, in need of repairs!

2026-07-20 via Nuitee
K
Karen solo_traveller za
6
The hotel is very conveniently located with regard to the restaurants in town and the GAP trail and I had a comfortable
Pros:

Conveniently located

Cons:

In need of a makeover as it’s looking tired and a bit run-down.

2026-07-16 via Nuitee
D
debragO429TK Couples Chesapeake, Virginia
6
A Decent Overnight Stop with Pet-Friendly Convenience
Pros:

This was an okay stay for the most part. It was awkwardly situated in the downtown area, so getting in and out was interesting. I think we passed the entrance twice. Check in was efficient albeit not friendly. The room was okay - nothing extraordinary. They do allow pets. It was just a stopping point for us on the way to Chicago. Wouldn't stay here for an extended stay.

2026-07-15 via Tripadvisor
H
Hodge solo_traveller us
3
Pros:

Location

Cons:

Staff was rude to us and others we spoke to. We got locked out of the room our second day even though we paid for 2 days in advance. Breakfast was bad.

2026-07-13 via Nuitee
M
Michelle couple us
3
Quick and we were out of there!
Pros:

Off the highway

Cons:

So dirty, under the bed was a used shaving razor, used wrappers and there was long black hairs on the “clean” sheets. So gross

2026-07-12 via Nuitee
R
Rothenberg solo_traveller us
3
Pros:

Cheap

Cons:

Breakfast was basically nothing, my room was not clean. Staff was not at the desk when I arrived. Entire building is super old.

2026-07-01 via Nuitee
K
Kenneth solo_traveller us
4
Cons:

Not like it used to be!

2026-06-29 via Nuitee