La Quinta by Wyndham Springfield

Hotels
•
La Quinta by Wyndham
7.8 (1318 reviews)
100 Congress Street , Springfield , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Comfortable beds
Convenient location
Cons:
Breakfast not great
Construction noise
Service issues at front desk

Categories

Cleanliness
7.41
The room was clean and well-maintained, but some complaints about halls and overall smell were mentioned.
Service
8.38
Front desk service had issues, but most other staff were praised for their friendliness and assistance.
Location
8.42
Convenient and accessible location mentioned positively.
Room Quality
7.87
Rooms were comfortable with clean beds, but some issues with temperature and booking were reported.
Amenities
7.9
Amenities like the pool and fitness room were appreciated; however, there were some complaints about breakfast.
Value for Money
7.66
Overall value deemed good, but breakfast options felt lacking.
Food and Beverage
6.91
Breakfast options were disappointing with several mentions of food not being prepared properly.
Overall Experience
7.88
Despite some noted issues, the overall stay was rated positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:21

Property Description

Located just off Interstate 91, this hotel is 6.3 km away from the Forest Park Zoo. It serves a continental breakfast every morning and has a fitness center that overlooks an indoor pool.

Modern Amenities: Enjoy free WiFi access and cable TV in every room, along with a seating area and work desk.

Guest Convenience: The front desk is open 24/7, and a business center and ATM are available on site.

Nearby Attractions: Explore Six Flags New England (12.1 km) and Naismith Memorial Basketball Hall of Fame (3 km).

To experience comfort and convenience at La Quinta Inn and Suites Springfield, book your stay now!

Important information:

Guests must be 21 years old or older to check in.

Service Animals - ADA-defined service animals are welcome free of charge. Pets Allowed - 2 pets max. Cats and dogs only. 75lbs or less per pet. Fees - Nonrefundable 25 USD nightly for up to 2 pets. Max 75 USD per stay. Other Information - Contact hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 1318 reviews
Cleanliness: 7.41
Service: 8.38
Location: 8.42
Room Quality: 7.87
Amenities: 7.9
Value for Money: 7.66
Food and Beverage: 6.91
Overall Experience: 7.88
A
Anderson • couple • us
5
Ok place to stay but overpriced.
Pros:

Rooms are clean. Breakfast is adequate, not great but it's free.

Cons:

The rooms look shabby - paint is chipped everywhere. The beds are lumpy and soft, but not unbearably so.

2026-03-26 • via Nuitee
N
Nicole • family_with_children • us
1
2026-03-21 • via Nuitee
S
Stephanie • family_with_children • us
3
Dirty not what I expected at all
Pros:

The staff

Cons:

Dirty room dirty pool bad breakfast over all disappoint

2026-03-16 • via Nuitee
C
Cuffie • solo_traveller • us
10
Pros:

Very peaceful calm and relaxed

Cons:

Everything was good especially the breakfast

2026-03-16 • via Nuitee
V
Victor • couple • us
10
2026-03-10 • via Nuitee
M
Matos • family_with_children • us
8
Cons:

El personal del desayuno. No es amable

2026-03-02 • via Nuitee
E
Evelyn • family_with_children • us
1
Mala experiencia
Pros:

El desayuno

Cons:

El personal que recibe a los clientes pésimo , poco tratables cortantes .
El manager fue Cortez y amable pero el resto no puedo opinar lo mismo .
La primera habitación que me dieron no tenía aire acondicionado, el baño estaba un desastre los muebles viejos , había una puerta que separaba del cuarto posterior , pésima experiencia.
Y lo peor que el cobro por ver películas es demasiado alto y no informan a los clientes de los cobros que se podrían hacer por ver películas .
La piscina estaba sucia pegajosa poca iluminación

2026-02-22 • via Nuitee
R
R669OPmariam • NONE
2
Awful stay
Pros:

Don't stay here. Place is under construction with no consideration to the guest. Had the worst nice sleep, wall paper coming off the walls, heating system did not work.

2026-02-20 • via Tripadvisor
K
Kali • family_with_children • us
7
Pros:

My boys loved the pool and the room was very clean.

Cons:

The bathroom was VERY small and made it hard to move around in there at all.
Breakfast was not the greatest.

2026-02-11 • via Nuitee
S
Savage • family_with_children • us
10
2026-01-27 • via Nuitee
D
Ducles • couple • us
10
2026-01-23 • via Nuitee
S
Sandra • extended_group • us
8
2026-01-20 • via Nuitee
H
hector • solo_traveller • us
1
2026-01-20 • via Nuitee
T
Tommy • family_with_children • pr
7
2026-01-20 • via Nuitee
J
Jennifer • extended_group • us
1
2026-01-19 • via Nuitee
F
Forsan • solo_traveller • il
10
2026-01-19 • via Nuitee
P
Pamela K • extended_group • us
5
Ok
Pros:

The staff were great . Beds comfortable.

Cons:

The bathroom was a bit smaller than I thought.

2026-01-19 • via Nuitee
M
Mauricio • couple • us
8
Pros:

Breakfast was real good.. nice spread

2026-01-19 • via Nuitee
G
Graham • family_with_children • gb
8
Exceeded expectations
Pros:

Sooth check and departure.
Excellent bar tender (Kim)

Cons:

No safe in room

2026-01-19 • via Nuitee
H
Hermann • family_with_children • us
3
Technical facilities could use better guest preparation
Pros:

Courteous staff

Cons:

TV not working; room phone out of order; excessive noise by intoxicated guests in the middle of the night; most of all room heater was not working

2026-01-19 • via Nuitee