Best Western Plus Waterville Grand Hotel

Hotels
•
Best Western Plus
7.5 (587 reviews)
375 Main Street , Waterville , US
+1 207-873-0111

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Dated facilities
Inconsistent service

Categories

Cleanliness
6.46
Issues noted regarding cleanliness in hallways and rooms.
Service
8.43
Most reviews highlight kind and helpful staff.
Location
8.47
Convenient location with easy access to local attractions.
Room Quality
6.92
Rooms were comfortable, though some mention of needing updates.
Amenities
7.45
Included breakfast and pool facilities appreciated, though some amenities require updates.
Value for Money
6.91
Value perceived as adequate but could improve with renovations.
Food and Beverage
7.96
Breakfast was generally well-received, but limited options noted.
Overall Experience
7.43
General sentiment is positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:34

Property Description

Irish Charm and Modern Comforts

Delightful Dining Experience: Indulge in authentic Irish cuisine at the hotel's restaurant and unwind at the cozy pub.

Relaxation and Recreation: Enjoy a refreshing dip in the indoor heated saltwater pool and maintain your fitness routine at the well-equipped gym.

Convenient and Comfortable Stay: Spacious rooms with free WiFi, cable TV, and a welcoming armchair await you, ensuring a pleasant stay.

Experience the perfect blend of Irish hospitality and modern amenities at Best Western Plus Waterville Grand Hotel. Book now for a memorable getaway.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

The price includes a breakfast voucher worth USD 7.00 per guest per day. Please note that the hotel provides breakfast vouchers for a maximum of 2 guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WVL

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.5
Based on 587 reviews
Cleanliness: 6.46
Service: 8.43
Location: 8.47
Room Quality: 6.92
Amenities: 7.45
Value for Money: 6.91
Food and Beverage: 7.96
Overall Experience: 7.43
A
angela • solo_traveller • us
6
2026-10-24 • via Nuitee
D
Daniela • solo_traveller • it
7
2026-10-18 • via Nuitee
B
Bradway • couple • us
6
Was ok. Felt over charged
Cons:

Was actually dirty. Dead flies in the bathroom. Spider webs in the restaurant

2026-10-16 • via Nuitee
C
claude • couple • ca
8
Pros:

parfait

Cons:

la douche

2026-10-14 • via Nuitee
C
Chris • couple • us
8
2026-10-14 • via Nuitee
R
Richard • couple • us
10
2026-10-12 • via Nuitee
R
Rosalee • extended_group • us
10
2026-10-12 • via Nuitee
B
Barbara • couple • us
8
Pros:

Complimentary breakfast was great. Servers were very attentive and pleasant.

2026-10-08 • via Nuitee
L
Lorna • couple • us
9
Pros:

Breakfast was very good.

Cons:

The price was high.

2026-10-07 • via Nuitee
K
Kimberly • extended_group • us
3
would have asked to be on the opposite side of the renovations
Pros:

so breakfast was decent . i was late arriving somewhat. my main issue was that online they did not state they were under construction and at 830 was woken up by hammering and drilling and just loudness and i called and complained about the noise. i paid like over 150 so they should have been more accommodating they offered to move my room but it was 2 hrs till check out.

Cons:

up above

2026-10-07 • via Nuitee
J
James • solo_traveller • us
7
It was decent
Pros:

The beds were alright and it was mostly quiet

Cons:

The food at the restaurant was super greasy.

2026-09-14 • via Nuitee
K
Karen • couple • us
5
Pros:

Location
Staff very accommodating

Cons:

Outdated, bed very uncomfortable, breakfast was eggs from a mix and instant oatmeal

2026-09-14 • via Nuitee
T
Tony • solo_traveller • ca
8
Pros:

Staff friendly, clean

Cons:

I think the chlorine level was abit high.

2026-09-09 • via Nuitee
A
April • couple • us
3
2026-09-07 • via Nuitee
G
Gina • couple • us
8
Pros:

The restaurant and the bar

Cons:

The air conditioning noise

2026-09-07 • via Nuitee
S
Steffen Soulejman • extended_group • us
7
It is okay for a night but too expensive for what you get. The hotel could use some renovation and the breakfast should
Cons:

It was rather old and worn down. Could use a facelift. The breakfast should be a buffet. Was insufficient.

2026-09-07 • via Nuitee
B
banghui • extended_group • us
9
Pros:

早餐不错·工作人员友好🧑‍🤝‍🧑

2026-09-06 • via Nuitee
J
James • solo_traveller • us
7
2026-09-05 • via Nuitee
D
Dickason • solo_traveller • za
6
2026-09-04 • via Nuitee
J
James • couple • us
10
2026-09-01 • via Nuitee